Name: AT&T
Rating: 2.5

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Will T San Antonio, TX

Technical capabilities are quite good; customer service is fair

5 years ago

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Sandra McEwen McComb, MS

I have always liked it. I think they are very reliable.

5 years ago

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John

my experience has been good, they could provide a better coverage

5 years ago

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Michael W.

Website is deplorable. Customer service techs do their best to assist WHEN you finally get one.

5 years ago

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Ken Francis Provo, UT

This service stinks. The reception is usually pretty poor and overpriced. I wouldn't recomend it.

5 years ago

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Will Great Falls, VA

Great Customer service, makes Verizon look very bad.

5 years ago

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Beatrice

Willing to work with you on cost. Service is generally good throughout the US.

5 years ago

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John Zimmerman Deltona, FL

They offered me financial incentives and boundle discounts

5 years ago

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Cheryl Sattaur Orlando, FL

Allways willing to help make things better

5 years ago

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Cole Salt Lake City, UT

AT&T is pretty reliable. No complaints. They have all you need

5 years ago

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Mrs. L. Barger Elkton, MD

PROS: Customer-friendly in every way. CONS: Very expensive

5 years ago

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Amie

I like them pretty well but they need to update thete towers im more of our rual area

5 years ago

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Heather Edwardsville, IL

Very expensive for regular service. I have had great experiences with the employees.

5 years ago

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Carolyn Annette Grass Valley, CA

Good cell phone coverage. Excellent customer service.

5 years ago

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Margaret

I like reliable service most of the time. Their rates could be lower.

5 years ago

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Wayne Smith

They work with you until a problem or question is resolved.

5 years ago

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Richard

Good service and good products. Need more cell towers in my area

5 years ago

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Brian McCurry

Consistent reliable service at a competitive price.

5 years ago

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Paulo Rivera Ramirez

Able to get billing questions answered quickly

5 years ago

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Robert W Upper Marlboro, MD

The service adviser satified my questions I had.

5 years ago

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Rhonda Anderson Pearl, MS

They could start by telling the truth. Stand behind what their agents tell you to get you to take the service. Stop lying!

5 years ago

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Reagan Odo Kailua, HI

constant billing issues,hard to get a refund for inaccurate billing, agents cannot solve issues, no upper management to contact.

5 years ago

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Sheri M McGill, NV

I love the service!! Very reliable. They could improve on customer service

6 years ago

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Francisco Figueroa

Very bad to increase my unlimited data plan $5 per year. At&t is too expensive compared with other companies in my area. No coverage near my house.

6 years ago

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robyn locricchio Islip Terrace, NY

Their cell coverage is horrible, my phone constantly does not work in my house in Islip Terrace

6 years ago

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George Korich Duluth, MN

Great customer service and quality connection.

6 years ago

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Jody Spring Valley, CA

Customer Service is good and helpful. I have been with them for many years

6 years ago

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Kindel Hale Jacksonville, AR

Coverage for the areas I travel. Data plans for multiple phones.

6 years ago

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Meaghan Corrigan Franklin, TN

Horrible! Worse than horrible! They are the worst customer service and always adding charges we never asked for. They are way too much!

6 years ago

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Richard T Morrissey Bourbon, MO

They have a very, very poor Customer Service Dept. You are kept on hold,than transfered to different department for hours

6 years ago

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Mohan Upadhyaya

I have no complaints, good service and one competitive pricing

6 years ago

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Al

Service is good but price is higher than I think it needs to be.

6 years ago

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Anonymous Willard, OH

Always helpful customer service. Very knowledgeable

6 years ago

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Anonymous

Good coverage- lower the rates , offer more senior plans/rates

6 years ago

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James U

They could get with the times 479.00 a month I pay for 4 lines that's a BMW car payment. They are expensive.

6 years ago

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Elissa Pfeffer

It's better than most has more towers. Customer service is helpful

6 years ago

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Sally

Not good at all. They promised me a buy out from my old carrier and currently owe me $900. Not hearing anything from them. A scam perhaps?

6 years ago

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Bob D

Excellent! Great customer service. However, pricey.

6 years ago

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V Pinson Henderson, NV

Too expensive, sometimes phone freezes. Also, some coverage reception is not very good.

6 years ago

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Kari D Creedmoor, NC

Prices are too high and it takes up to an hour when you have to call customer service for anything.

6 years ago

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Michael W Georgetown, TX

Would change for better reception. Calls are constantly being dropped by the receiving party.

6 years ago

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Michael Maisto Berlin, CT

Great service dependable and easy to use

6 years ago

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SteveR Copperas Cove, TX

They won't answer complaints and always insist that there can never be a mistake on their bills despite evidence to the contrary

6 years ago

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Daniel George

Sometimes coverage is spotty and they keep changing certain fees

6 years ago

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James Shepard

Lousy but no worse than the others. Great deals to hook you then constant increases.

6 years ago

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Terri Bey

They have great products and awesome customer service.

6 years ago

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Carol

In some areas cell phone coverage is poor. No cell towers in area.

6 years ago

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Jason Milledgeville, GA

Costly. However, it has great coverage and a useful and intelligent app.

6 years ago

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Jim Salling Boise, ID

Best coverage - works where others don't.

6 years ago

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Clarence Smith Rialto, CA

No problems.unlimited service, at least 4 me

6 years ago