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5.0

Overall Score

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Lonnie King

Cell tower and connection issues from day one. Have called numerous times with no resolution.

6 years ago

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Jim Smith

No issues now that they have full coverage for where I go!

6 years ago

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John Zellweger

Great connectivity in the United States and overseas

6 years ago

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Loida S

Overprice. Bill is never right. Direct TV and AT&T need to get their act together. Both company are clueless about their package deal.

6 years ago

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Patrick Paddock

Excellent service, friendly, quality of goods and services

6 years ago

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Meredith

The sales men are unable to help with the operations of the phones

6 years ago

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Mark Lawrence

AT&T provides high quality and courteous service

6 years ago

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Brittany Loesch

They took away unlimited texts and brought it back years later more expensive.

6 years ago

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wixxman

do not have good coverge at my home and less than a mile from their nearest tower

6 years ago

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Jackie Dukes-Strey

Get great reception even living way out in the country.

6 years ago

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Mark Herwehe

Good Service. Live in a Dead Zone for Cell and they put in a Micro Cell. Great Now.

6 years ago

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Balesh Issar

GOOD COVERAGE ,GOOD CUSTOMER SERVICE, QUALITY OF PRODUCT

6 years ago

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Jonathan Bountiful, UT

I have had good and bad experiences with AT&T with billing, service and customer care.

6 years ago

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John Schwab Sandy, UT

Rarely have any issues with the ATT service. LTE and 4G are always available.

7 years ago

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Tony Castro

The service is always great!!! DIRECTV and cell service.

7 years ago

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Delaney Payton Havana, FL

I almost always have good service. They are efficient when going into the store to fix any issue.

2 years ago

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Claudine Doyle CA

I think ATT charges way too much for their plans. I do generally have good reception.

2 years ago

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Julia Peral Corpus Christi, TX

AT&T been around long time customer care Rep’s need more training though other then that I’m still a customer

3 years ago

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Happy Camper Mobile, AL

Customer service is really great. They explained any issues.

3 years ago

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Morey Weinstein Irmo, SC

I have spent better than 4 hours on the phone with AT&T on numerous occasions. They transfer you multiple times and are hard to understand

3 years ago

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Horace Atwater Jr Atlanta, GA

I was cheated by AT&T. They bought direct tv and forced me to leave because of high prices and bad service

3 years ago

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Kelly Little Plymouth, VA

The store customer service was not knowledgeable when we switched to them. They lost all my photos on my phone.

3 years ago

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Dance Dad Winston-Salem, NC

I know they work hard but when I was with AT&T I was charged for a service that wasn't very reliable. I couldn't wait to get out

3 years ago

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Lucy Hernandez Austin, TX

GREAT CUSTOMER SERVICE I ENJOY HAVING THIS COMPANY AS MY PROVIDER

3 years ago

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Joshua Squire Ogden, UT

My service with AT&T was spotty. They seem to have a lot of holes in the coverage in my state and customer service was not very helpful.

3 years ago

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Jodi Reynolds Camarillo, CA

Like being w this company so far. Affordable in my opinion and helpful staff overall

3 years ago

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Ron Wisdom Mesa, AZ

Dropped calls and horrible coverage. I have to stand on my back patio to have a conversation the other party can hear without static. Going back to Verizon at first chance

3 years ago

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Empress Gaillard Covington, GA

AT&T was just on time. When covid hit, i only pay $10 month. Way to go!

3 years ago

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KELVIN B DAVIS River Forest, IL

THEY NEED MORE HELP AND PEOPLE WITH MORE KNOWING HOW TO DO THINGS AND HELP. PEIPL ALWAYS SAID THEY JUST STARTED

3 years ago

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sonya Tapley Essex, MD

They are very willing to work with you. I have no complaints about the company at this time.

3 years ago

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Tatyana Chernyak Maple Grove, MN

Really good service , just as good as verizon but also expensive. I would definitely recommend.

3 years ago

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Jasmine Tsai Drobnicki Dallas, TX

So far, no issues. Data has never been slow, only a few places where the signal is weak.

3 years ago

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GarryG Judsonia, AR

Good reliable service. Never any interruptions I’ve noticed. Customer service reps friendly.

3 years ago

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Virginia Scott Gadsden, AL

Att is one of the highest network to have, never give you a break, that the reason I left them for my tv.service, never give a break.

4 years ago

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Peter Chvala Kennesaw, GA

You never know what your monthly fees will be. They have many promotions that you are not told about and the monthly fees just keep increasing.

4 years ago

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Kristin Taylor League City, TX

Service is slightly spottier than I anticipated but good customer service and price

4 years ago

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boscoe16 Ladson, SC

Internet service has been pretty good. Weak signal at time, but overall good. Nice price.

4 years ago

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connie chindlund Aurora, IL

I have at&t for my internet basically have no problems. When i have called prompt service

4 years ago

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phillip cobb Greensboro, NC

high prices, they have too many fees and bad customer services, they do not listen to ther customers

4 years ago

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Daniel Hinton Houston, TX

Reliable service, but a about 30% higher than others. They do not reward for customer loyalty either.

4 years ago

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Sherry Brownsburg, IN

They charged me more money. I paid up front for the service and when I left them, they tried to charge me more money when they should have paid me!

4 years ago

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Matthew J Collin Stephenville, TX

The service is nice in this location at times but if one tower is being worked on you can forget good service.

4 years ago

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Yolanda Ramirez Rohnert Park, CA

Great Great!! Very good company . Great customer service, I got a new phone,

4 years ago

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LN0113 Oxford, OH

Service is great, but the customer service is lacking often. The price is pretty high as well.

4 years ago

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Brittany Chalker San Antonio, TX

Great products, service. But calling and trying to get someone out for service is always difficult

4 years ago

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THIERNO NDIAYE Farmington, MI

Att is a good company. service price not too bad. customer service people are courteous.

4 years ago

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Michelle Arduengo-Sandino Merced, CA

Not always the most pleasant to speak with. Always placed on hold before a representative gets on the line.

4 years ago

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Bobbie Williams Waco, TX

AT&T offers a wide variety of services but services are extremely expensive and in some cases not worth the price.

4 years ago

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Miguel Sanchez Fresno, CA

Wish the amount of service was cheaper and they have alot of fees when it comes to cell phones

4 years ago

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Jill VanVestrout Endicott, NY

I was a client for years but then everything went waaay up in price. Only new clients were receiving great deals :(

4 years ago