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5.0

Overall Score

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Maralisa Salazar ,

A little overpriced, but for the most part it's a reliable service. Especially for middle-of,no-where towns.

3 years ago

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SJ Norcross, GA

Ok service, ok customer service, horrible prices. Plans are never helpful for single lines. This has always been an issue

3 years ago

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Richard Chase Fort Worth, TX

Great customer service and professional staff. Keep up the good work. Thank y’all very much.

3 years ago

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star star star star star

M. Walker ,

They are very knowledgeable about their products and it made my decision very easy

3 years ago

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Amy Washington Murray, KY

Reliable service with great options for managing your accounts online. I can make changes, upgrade, move lines, and see usage quickly and easily.

3 years ago

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star star star star star

Arlene Umpierre Hoffman, NJ

Have used AT&T for more than 10 years. Very pleased with their rates and customer service.

3 years ago

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star star star star star

Laura Baer Christman ,

I've been with ATT for over 10 years now and never had any trouble. Customer service A+

3 years ago

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star star star star star

JB3 Consulting Group Houston, TX

I have the internet with AT&T and is the best. Also the customer service is excellent.

3 years ago

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star star star star star

eileen matos Lakeland, FL

Best service. No complaints about service or network connection. Internet Speed is great!

3 years ago

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PamC Jeffersonville, KY

Consistent cell phone coverage in my area. I use their pre-paid plan, and it is a great value.

3 years ago

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Bhupendra Rana Austin, TX

The call center misleads customer and they try to overcharge customers for every given opportunity. For same thing you have to follow up multiple times.

3 years ago

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Stephanie ,

I am currently with AT&T and love the service that I receive I get a lot of bang for my buck

3 years ago

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Enid Loera ,

Amazing payment plans good service nation wide great for hotspot and amazing customer service

3 years ago

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Ruby Powell ,

Been with AT&T for 20 years, and they have always went above and beyond to help me out.

3 years ago

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Olga Valladares Chula Vista, CA

Love them! Our bill went from over 250.00 with cox to 138.00 a month with ATT ...

3 years ago

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Keisha P Robles Valrico, FL

Good coverage but horrible customer service. I have called few times customer service and end up calling at least 3 Times to get a resolution

3 years ago

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Rho Montgomery, TX

Do have good reception and like the hot spot capabilities from our phone. Only concern is the price.

3 years ago

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Karen Moss ,

My service has been wonderful. The representatives I have dealt with were always nice.

4 years ago

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me you Anniston, AL

My family enjoys the services of AT T. It is nice. They have great plabs that are affordable.

4 years ago

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Tina Garza Austin, TX

Omg had sales person come to the house and sold me internet and att tv.. 112.00 .. when connected got bill it was that amount they couldn't honor what sales person said.

4 years ago

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Lisa White Taylor, MI

Usually a very good cell signal. I have had good customer service. The selection of phones and accessories are nice.

4 years ago

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Michelle Hall Magnolia, DE

A bit expensive compared to some others. Luis calls all the time. No real perks for customers of longevity

4 years ago

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Judge Stringer Oxford, AL

GREAT SERVICE. I'VE BEEN WITH AT&T FOR OVER 24 YEARS. THEY ARE DEPENDIBLE NETWORK

4 years ago

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star star star star star

Rob321x North Tonawanda, NY

Great company. And customer service was always great and helpful. They work with you!

4 years ago

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star star star star star

Sarah Crowther Draper, UT

AT&T has been a family provider for many years. Good service and national coverage.

4 years ago

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Barbara Williams Baltimore, MD

Professional and knowledgeable. Honest and customer service has always been outstanding.

4 years ago

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Joshua H Williamsburg, VA

I hate this company. The absolute worst customer service. They do not remember any of their promotions and it takes months to straighten out. Will do my best to avoid ever giving them money again.

4 years ago

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Lorraine Johnson Selma, CA

good company a little pricey could not keep in my budget had to go with a company that did not make me sign a contract

4 years ago

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Pamela Brown Tallahassee, FL

Well i have been with AT&T for about a year and it has been really good. Payments are low, service area is high.

4 years ago

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Patricia Pletcher Annapolis, MD

great service, good value for price. the coverage in my area is the absolute best!

4 years ago

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Berenice Ramos Batavia, IL

I have internet for 7 years with At&t and I been happy good connection and low price

4 years ago

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Marlon Florissant, MO

Great customer service and the staff are very friendly and helpful and they go the extra mile.

4 years ago

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Lashon Coe New Baltimore, MI

They could be more flexible and appreciative of loyal customers. More incentives, promotions and discounts for existing customers would be great.

4 years ago

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Johnny Figueroa Caguas,

Several years customer without any complaint Service is very good. Excellent company

4 years ago

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Trena Sturges Eufaula, OK

Not good phones unless you pay high prices. Decent service but been going downhill quickly. Customer service is horrible.

4 years ago

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Kyla San Jose, CA

they’re not unlimited, we had to pay extra if we used too much data. Also for their wifi but understandable. Would still recommend

4 years ago Edited September 14, 2021

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Zapata Clute, TX

I been a costumer off at&t good service good costumer support very cheap great discounts

4 years ago

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Corena Norcross, GA

I have been with att for 10 years combined with direct tv helps with discounts customer service is outstanding

4 years ago

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Charlie Norcross, GA

Excellent company to deal with! They are very polite and quick to respond to any issues.

4 years ago

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geovanna mogrovejo Ridgewood, NY

Service is ok. Customer service is the worst experience of all though. No connection anywhere that isnt the 1st floor and up.

4 years ago

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Todd Boe Murfreesboro, TN

Excellent service and knowledgeable. I went online and ordered a new phone, easy and simple.

4 years ago

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Sam Baton Rouge, LA

We live in a very rural area so we have ATT Rural. The price is good and it meets all of our needs.

4 years ago

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Leslie R Yuen Norcross, GA

The website is hard to navigate. Make the website less complicated. Long in is the hardest part to the website

4 years ago

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Zacharias Tomson Vancouver, BC

My 3 star rate is about the signal, really good most of the time but when it came to certain specific places or holidays it would just collapse.

4 years ago

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Rachel Vernal, UT

AMAZING! GREAT CUSTOMER SERVICE, EASY TO WORK WITH AND GREAT CELL PHONE COVERAGE!

4 years ago Edited September 14, 2021

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Omar Mercado Lakeland, FL

Great customer service. I have had a great experience with this carrier. I definitely recommend it.

4 years ago

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Christopher Criollo Orlando, FL

Best cell phone company in the world! Customer service is always on point in number one!

4 years ago

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Devin Houston, TX

Service is unbeatable but the price is too high needs to work on lowering prices for products and service

4 years ago Edited September 14, 2021

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Ruthie L. Pride Memphis, TN

The bills are accurate and detailed. The amount of the service is expensive for the amount of data purchased.

4 years ago

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Smritee Karmacharya Longmont, CO

Best phone line ever. Many places in the US offer a 5G network which is amazing.

4 years ago