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iDeal Auto Protect

4.0 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

iDeal Auto Protect

Name: iDeal Auto Protect
Rating: 2.6

2.6

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82 User Reviews

4.0

Overall Score

Compare

2.6

star star star_half star_border star_border

82 User Reviews

4.0

Overall Score

Compare

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Author: Kaitlyn Short

LAST UPDATED: March 11th, 2025

Founded in 2019, iDeal Auto Protect offers three kinds of car warranties that are customizable to client needs. Its warranty plans include roadside assistance and the ability to choose any ASE-certified mechanic.

iDeal Auto Protect also lets its clients set up affordable payment plans and offers a 30-day money-back guarantee.

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2.6

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82 Reviews

Review Breakdown

5 grade

37%

4 grade

3 grade

2 grade

1 grade

57%

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star star star star star

jay Milford, CT

called ideal for a coverage for my car, the guy was super nice and very clear in explaining to me what coverage is good for me and what it covers. right off the bet I was treated very nicely by the guys, very professional in everyway. when they say they will call you back in 10 min they will !!! other company will have you wait by the phone for hours. I called them at 11 12 at night and some one picked up and took their time answered some question I had about my coverage. the coverage made for me was on point it covers all the weak parts of the car like I asked while the dealer wanted 7k I was quoted no where near that it was really good price for the amount of coverage Made for me. these guys makes an very stressful event of finding extended coverage so easy I was laughing and joking with the guys at the end of the call. this is a very well operated company along with some really awesome and knowledgeable employees!a crank hub on my car is a known weak point and I was told by dealer it will cost 3k in parts and almost a week of labor which would be like 6k with my coverage it is covered with none of the headache I just need to give the dealer my ideal agent and they takes care of everything for you.

5 years ago

star star star star star

Richard Alderman Brooklyn, NY

A typical experience at ideal auto; I signed up with Will T a few years ago. At that time he told me that he would be my sales rep over the full term of my policy. I brushed off the comment and figured I’d never speak to him again. I was gleefully surprised that isn’t the case. I call him semi regularly and he always seems to be on call and happy to speak to me. I highly recommend ideal and to speak with Will T for a 5 star experience

4 years ago

star star star star star

Tommy B Chicago, IL

I did some research on the top-rated companies and where I had looked, Ideal Auto Protect was very highly rated. I asked about their rates and the rep gave me a discount. Then she told me one thing that was quite compelling. She said Ideal honor about 93% of the claims, where the industry expanded in about 70%. I purchased the warranty and the process was very easy and went extremely smoothly. Thank You, Ideal!

5 years ago

star star star star star

Brad Miller Falls Church, VA

Ideal Auto Warranty was number one when I went online so I got them last January 29. Every single step was explained to us. The rep told me what the rate was, how much it is per month and what type of warranty I will have. It was a great experience. Thank You Shaun!!!!!!!

5 years ago Edited September 14, 2021

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Mary Bigelow Miami Beach, FL

After dealing with several so called extended service companies, I was ready to give up . A friend referred me to Sean @ Ideal and not only will she be my friend forever but so will Sean! He was attentive and understanding to my needs, didn't try to oversell me on items I did not need and is always available when I have any questions. All companies should follow the Ideal model of customer 1st before money. When my vehicle broke down not only did they handle my claim fairly and promptly but they even sent a cab to pick me up. Worth every penny!!! You guys rock!!

5 years ago

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Nick Williams Deal, NJ

I purchased a warranty on my Ford F150 last June. This morning my car wouldn’t start. Although I was covered for towing and rental car, my biggest fear was not being able to take my children to school or the time I would miss from work. I called into ideal and spoke to the mechanic on staff. He was able to diagnose the problem and tell me exactly what I had to do to fix the issue on the spot. Needless to say my kids made it to school on time and I am a very happy customer. Having an ideal plan is like having your own personal mechanic on call 24/7

5 years ago

star star star star star

Rod pinson Bethany, OK

I brought my vehicle to Circle BMW dealership for a routine checkup. They found a problem with my motor and my driver side window, my luck. I had Paul my service manager call iDeal Auto and they approved my repairs. I just paid my $100 deductible. I’m happy I bought the service thank you for keeping my vehicle working I don’t have much money so you guys did a great job thank you

5 years ago

star star star star star

Marty Leventol Huntington Park, CA

I bought a warranty for my daughters car in July. I wasnt sure if i could trust ideal because of all the other scam companies out there. My sales rep Michael was amazing at the time, and had extreme patience in explaining how the policy would work. last week, my transmission actually blew out on the car as my daughter was driving home from college. Ideal got us a rental car as well as covered the repair. WOW! I was impressed. Ron in claims was great and professional and helped get the shop paid quickly and my car back into my daughters hands... happy daughter, happy life!

5 years ago

star star star star star

George Berger Eatontown, NJ

Just want to thank ideals customer service team. After not having a claim for the first 4 years, in my final year of service I filed a claim for my turbo charger and they quickly took care of and authorized the repair. I plan on renewing my policy and signing my sons BMW up too. Thanks again

4 years ago Edited September 14, 2021

star star star star star

Carly Leventoff Monticello, NY

After speaking to Shawn on the phone I really felt that my voice mattered to this company. It’s great to know that I am values and respected when I do business with someone!! I will definitely recommend to all my friends and family.

4 years ago

star star star star star

Ally Anderson Harrison, NJ

This was such an amazing experience, Shaun worked out every detail of the policy with me and as soon as it was time to make a claim I had no worries. They worked with my technician and he said this was the easiest company they have worked with. Would totally recommend!

5 years ago

star star star star star

Ramon Charles Brooklyn, NY

I have researched and found out that there’s no middle person with Ideal. When it comes to paying for the warranty it’s only though Ideal it’s not though anyone else so it’s less people & less hassles Ron my sales rep did a amazing job and got me the best policy for my truck!!!

5 years ago

star star star star star

Grashard V Brooklyn, NY

I purchased a new vehicle and I looked up warranties on the internet. The interaction with Ron my sales rep from Ideal was good and every time I spoke with someone, they were knowledgeable. They checked on me and got me what I needed for my vehicle. They also made the payment plan work for me.

5 years ago

star star star star star

Alexis Hamilton Great Neck, NY

I was shopping for quotes on my Range Rover Evoque. A friend with the same car had a suspension issue and he recommended I call ideal auto protection before it was too late. I spoke to Shaun and he honored me a Veterans Day promotion saving me over a thousand dollars. Now I can drive my car without worrying.

5 years ago

star star star star star

Isaac West Long Branch, NJ

I purchased a warranty for my Subaru from these guys and can truthfully say it was a pleasure to work with them. Shaun had helped me find the best plan for me and is always available to help me out with any questions I may have. I highly recommend this company. Great price, great service and accommodation. Happy I bought from them.

5 years ago

star star star star star

Gabby Waller Plano, TX

Mr.H was so helpful. I do not know much about cars and he explained everything to me in such detail and was very patient with me. I highly recommend this company and would ask for him again if I needed anything.

4 years ago

star star star star star

Josh Sivan New York, NY

Henry B. is the best, thank you Henry for the deal you gave me . He was really patient and went through detail with what comes covered in the plan. Thank you!

3 years ago

star star star star star

Youssef Ahmed Brooklyn, NY

Jason was excellent and explaining the coverage and give me an excellent price ‏too. I will absolutely be referring my family members and friends to Jason thank you so much

3 years ago

star star star star star

Dee Bryant New York, NY

Paid for my repairs to my dealership and my service adviser said they were a breath of fresh air to deal with easy process.

3 years ago Edited September 14, 2021

star star star star star

Jeff O'Leary ,

Chuck was cool to work with. He walked me through getting my water pump in my Jaguar XK replaced, kind and easy to work with

4 years ago

star star star star star

John Thomas Galveston, TX

Joshua is the best representative I have ever spoken with in my life. I would trust Ideal Auto Protect with my newborn child.

4 years ago Edited September 14, 2021

star star star star star

Crystal Las Vegas, NV

I read the reviews on Ideal and I decided to go with them. The reps were nice and explained everything. TY Ron -Crystal

5 years ago

star star star star star

Greg smith Riverview, FL

Ideal did a amazing job got my car in and out of the shop within 24 hours thank you Eric!!! Highly recommend!!!

5 years ago

star star star star star

Kerry Callahan New York, NY

Great customer service! Very helpful with the concerns I had. Very kind and efficient

4 years ago

star star star star star

Amber Muller ,

They had great customer service, called with an issue and they answered right away.

4 years ago

star star star star star

Natalie Unangst West Long Branch, NJ

They gave transparent info and worked to give me a great deal for my 2014 Ford Focus

4 years ago Edited September 14, 2021

star star star star star

Brielle Saunderson Elkridge, MD

Great customer service! Really helpful and made my experience a great one!

4 years ago Edited September 14, 2021

star star star star star

Rose Middletown, NY

Amazing customer service! Highly recommend

4 years ago

star star star star star

Jess Long Valley, NJ

Good company . GREAT! Customer service! Amazing! Wow!

4 years ago

star star star star star

valerie torrieri Yorktown Heights, NY

Customer service was terrific!! Highly recommend.

4 years ago

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