AutoAssure
Is This Your Business?Author: Kaitlyn Short
Purchasing a car warranty plan can provide car owners with greater financial security and peace of mind when it comes to paying for expensive car repairs. AutoAssure offers several plans for cars, trucks, and SUVs. It has been verified by the Dun & Bradstreet Credibility Corp. AutoAssure is also a member of the Vehicle Protection Association.
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The Good
- Extended Warranty Plan Options
- Good Benefits
- Information Online
Extended Warranty Plan Options
Auto Assure offers four different extended car warranty plans each with different levels of repair coverage.
- Platinum Exclusionary
- Gold Component
- Powertrain Plus
- Powertrain Basic
The Platinum Exclusionary offers full coverage for newer vehicles after the factory warranty expires. The Gold Component warranty covers a little less but still provides comprehensive coverage for cars with fewer than 100,000 miles.
AutoAssure has two powertrain warranty plans. The powertrain coverage includes the engine, drive axle, and transmission. The Powertrain Plus extended warranty offers a little more coverage for things like the water pump, air conditioner, and alternator.
AutoAssure also allows customers the option to personalize their service contract to get the coverage they need for their price point. Some plans include tire repairs and replacements.
These car warranty plans do not cover the cost of repairs resulting from normal wear and tear of a motor vehicle.
Good Benefits
Choosing an extended vehicle service contract from AutoAssure comes with the following benefits:
- Choice of mechanic and repair shop
- No out-of-pocket expense
- Rental car reimbursement
- 24/7 roadside assistance
- Reimbursement for emergency lodging and food
These benefits are similar to those offered by other warranty providers.
Customers can make as many claims as they need to as long as they do not exceed the vehicle’s value. AutoAssure offers a 30-day satisfaction guarantee and will give dissatisfied customers their money back.
AutoAssure’s warranty coverage is transferable. If a customer sells the car, the auto warranty can be included.
Information Online
Interested consumers can view sample extended vehicle warranty contracts online. They can also receive a free quote. These features allow customers to learn more about AutoAssure, which helps them feel confident in their purchase choice.
The Bad
- Questionable Sales Tactics
- Limited Availability
Questionable Sales Tactics
In 2018, AutoAssure sent letters to people who hadn't already contacted AutoAssure. The letters requested an immediate response so that the receiver's extended car warranty agreement could be finalized. While AutoAssure seems to be a legit company, these sales tactics are concerning because it shows poor client care. AutoAssure clients could be pressured into additional services or longer contracts due to these sales methods.
Limited Availability
Not all of AutoAssure’s warranty plans are available in each state. Additionally, benefits and repair costs vary depending on the service contract chosen. For more specific information regarding these limitations, interested car owners have to reach out to AutoAssure directly.
The Bottom Line
AutoAssure offers four warranty plans that can be personalized to meet a customer’s specific needs. Plans also come with desired benefits, like 24/7 roadside assistance and rental car assistance.
AutoAssure offers decent vehicle service contracts. However, potential clients should consider how AutoAssure treats current and potential customers before purchasing an extended warranty.
Extended warranties can help offset the high cost of repairs according to the terms of the contract, but you want to be sure you're buying for a trustworthy warranty company. It may be worthwhile to consider other providers.
