Home
Insurance & Legal Services
Car Warranties
American Dream Auto Protect

American Dream Auto Protect

Name: American Dream Auto Protect
Rating: 3.4

3.4

star star star star_half star_border

248 User Reviews

6.9

Overall Score

Visit Site

3.4

star star star star_half star_border

248 User Reviews

6.9

Overall Score

Visit Site

The Good

The Bad

Bottom Line

Reviews

Write a Review

Company Details

Time in Business

25 Years

Company Headquarters

41 University Drive, Newtown, PA 18940

Number of Reviews 248

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: December 2nd, 2025

The professional staff at American Dream Auto Protect has helped car owners for decades extend their car warranties by offering comprehensive protection plans. These car warranty solutions are designed to provide clients with the peace of mind they are looking for.

With repair and replacement part prices rising annually, providers like American Dream Auto Protect are helping people find ways to cover unexpected vehicle-related expenses without breaking the bank.

thumb_up

The Good

Wide Variety of Plans
Roadside Assistance
Certified In-Network Mechanics
Provider Benefits

Wide Variety of Plans

Through American Dream Auto Protect, clients can construct a customized protection plan that covers as much or as little of the vehicle as desired. Customers also have the option of selecting one of the following plans:

Platinum	Gold	Silver
Engine Transmission Cooling Electrical Drive axle Brakes Fuel delivery Steering Navigation/GPS Air conditioning Seals and gaskets Suspension	Engine Transmission Cooling Electrical Drive axle Brakes Fuel delivery Steering	Engine Transmission Cooling Electrical Drive axle Brakes Fuel delivery

Not all extended car warranty providers can compete in terms of comprehensive coverage that American Dream Auto Protect covers. Depending on the vehicle needs, clients will have the option to choose what works best for their particular situation.

Roadside Assistance

When most people think about extended car warranties and what is covered, protection from inflated car repairs and replacement work typically comes to mind. And for the most part, that is what extended car warranty providers will offer clients.

American Dream Auto Protect goes above and beyond to provide that peace of mind for its clients. Roadside assistance is available to American Dream Auto Protect consumers, regardless of the plan a car owner enrolls their vehicle in.

Certified In-Network Mechanics

Through American Dream Auto Protect, any certified and trained mechanic that has been recognized by the American Society for Engineering Education can do repairs on the vehicle. A common complaint of users with other extended car warranty providers is that it is difficult to find a mechanic in-network to do the repairs. That is not the case with American Dream Auto Protect as any ASEE-certified mechanic qualifies and is in-network.

Provider Benefits

The features and services available through American Dream Auto Protect set the company apart from the competition. Customers who enroll in an extended warranty program through American Dream Auto Protect can take advantage of the following benefits:

Transferable — A vast majority of American Dream Auto Protect contracts can be transferred should a customer decide to sell the vehicle to another person.
Consumer-friendly service contracts — Regardless of the plan, American Dream Auto Protect clients will have access to a cancellation option, affordable monthly payment plan, free towing, rental cars, and a money-back guarantee.
Pre-owned and used vehicles — Some extended warranty providers raise rates or disqualify customers with pre-owned or used vehicles. That is not the case with American Dream Auto Protect.
Multi-car discounts — While multiple cars cannot be put on the same service contract, American Dream Auto Protect will discount monthly costs for clients who enroll multiple vehicles.

thumb_down

The Bad

Undisclosed Pricing
Make and Model Restrictions

Undisclosed Pricing

Even though clients can customize their extended warranty plan, there are cut and dry coverage solutions available through American Dream Auto Protect. These plans, more often than not, meet the needs of consumers looking for comprehensive coverage in an extended warranty.

Despite disclosing plan and coverage specifics, American Dream Auto Protect has not publicly released its monthly costs for these coverages. Other providers can give more specific pricing information, but those interested in what American Dream Auto Protect offers will have to obtain a quote.

Make and Model Restrictions

Not all cars qualify for warranties available through American Dream Auto Protect. While other extended car warranty companies may cover any vehicle (at an increased cost), American Dream Auto Protect has some restrictions in terms of makes and models of vehicles accepted under its plans.

Additionally, American Dream Auto Protect has a year cut-off date in terms of qualifying vehicles. Cars older than 2007 will not be eligible for any of the extended car warranty plans offered by American Dream Auto Protect.

gavel

The Bottom Line

American Dream Auto Protect provides a number of comprehensive extended car warranty solutions to car owners looking to extend protection measures. Clients who decide to utilize American Dream Auto Protect can take advantage of a number of protection plans that best suit their needs.

All American Dream Auto Protect clients can take advantage of roadside assistance services as well as enjoy access to certified in-network mechanics. Getting an extended warranty through American Dream Auto Protect also means that clients will have access to a number of provider benefits including transferable policies, user-friendly service contracts, and qualification for used and pre-owned vehicles.

Despite offering a number of consumer-friendly benefits, there are limitations to what the American Dream Auto Protect extended warranties offers. Even though there are standard plans available, there are no publicly disclosed costs so prospective customers will have to obtain a quote in order to get an idea of what these extended warranties will cost. There are also restrictions in terms of what cars qualify for American Dream Auto Protect extended warranties.

View Best Car Warranty Companies

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

3.4

star star star star_half star_border

248 Reviews

Review Breakdown

5 grade

73%

4 grade

3 grade

2 grade

1 grade

19%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star_half star_border

Service

star star star star star_border

Trustworthiness

star star star star_half star_border

cancel

star star_border star_border star_border star_border

Leon R Sinclair

I have a Mercedes 450 GL, I bought the most expensive warranty and was told all major issues would be covered. After driving the car for 5 months putting about 10k miles on it . I started having a mis fire . Took it to a mechanic and he confirmed it had engine failure. When I turned it into the warranty company they denied the claim without even coming to see the car. When I threatened to turn them into the attorney generals office for deception trade practices they finally sent someone out. My mechanic clearly sent videos and pictures that there was serious problems with the engine . However the inspector said it has not failed yet. It’s been proven there is a serious issue. But they don’t return my calls. I have gotten a lawyer involved as well as the attorney general. No answer back as of yet.

2 days ago

star star star star star

Juliano Severo

I recently sold my 2010 Cadillac and needed to cancel my extended warranty plan with American Dream. I expected a bit of a hassle, but the process turned out to be incredibly smooth. Sam C, the representative who handled my call, was courteous, efficient, and genuinely helpful. He walked me through the cancellation and reimbursement steps with clarity and professionalism, making the whole experience stress-free. It’s rare to find a company that treats customers with such respect even at the end of a contract. I truly appreciated the transparency and ease of the process. If you're considering American Dream for your vehicle warranty, know that you're in good hands—especially if Sam picks up the phone!

3 months ago

star star_border star_border star_border star_border

Chase Doe

These ppl a scam don't use em keep yo card locked they steal money out yo account & they very rude, they tell lies the manger never come to yhe phone they keep hanging up , I pray God Or Someone catch em & Get what they deserve, my daughter was killed they don't care i hired a lawyer im use them & im start a petition to close them down , please never use them bad business check all there reviews, & the ones good the works at the company put it up there frauds scammers , need to be in jail, my daughter died & they didn't get me a rental nothing my car bn in shop a week they say they reach out with in 48 a lie if you don't believe me call the shop from the tow, they didn't reimburse me for the tow nothing they a scam check BBB you'll see

2 weeks ago

star star_border star_border star_border star_border

Brittany Lovett

Let me start by saying the customer service team is friendly and responsive. However, be cautious with this warranty company. I had a $3,900 repair claim, and they only approved $2,400 — even though I purchased their top-tier Platinum coverage. I paid $5,200 upfront for the policy, but when I requested a refund, it was prorated and I was charged $275 for canceling after 30 days. Word to the wise: ask plenty of questions and make sure you get everything in writing. Their Platinum plan has a long list of exclusions — nearly half a page of parts not covered. Be aware, stay informed, and I truly wish you the best in your decision.

4 weeks ago

star star_border star_border star_border star_border

Fancy Safia

I want to let everyone know that this company is nothing but a SCAM and Fraudulent operation. They deliberately avoid addressing your claims, only to eventually reject them with weak and unprofessional excuses. Attempts to escalate disputes with their supervisor team are met with indifference, and they respond with rude and dismissive attitudes. The service provided is absolutely unacceptable. AVOID this Fraudulent company at all costs—I strongly do not recommend them!

3 weeks ago

star star_border star_border star_border star_border

Bob CEO

THIS IS 100% SCAM COMPANY! BE AWARE!! This company is completely unreliable! I was a subscriber for eight months, and when I filed a claim after my car was broken into, they took 35 days to respond, only to ultimately reject it. They also refused to cover my second car, claiming it had a pre-existing condition, despite all the evidence I provided showing the car had been driven over 2,000 miles. I’ve saved every piece of correspondence and plan to take legal action. They need to recognize the importance of consumer protection laws!

3 weeks ago

star star_border star_border star_border star_border

Sharon Murphy

I was very careful in selecting American Dream and asked if there were any things that were not covered. I had a plan with a previous company that pick and choose what they cover. I was assured that was not going to happen here. The first time I brought my car in for an issue they said it was not covered. It was over $2000 out-of-pocket. Stay away!!!

3 weeks ago

star star star star star

Frank Espinoza

What an amazing experience I had!!! Sonia is outstanding in customer service. She was able to help me and was so patient respectful and kind. A true human being helping another human being. Beautiful experience..... Sonia you are awesome!!

3 months ago

star star star star star

Evie

I would like to truly THANK - Sonia in Customer service for her dedication, quick replies and assistance. And thank you for paying the garage promptly since they were not going to release my car until they received their payment.

3 months ago

star star star star star

Sandra Tollison

I paid $149 to start the plan, but then "life" happened - unforeseen dental issues and family illnesses - and had to cancel. Called and spoke with Corey who did everything possible to force me to pay for the coverage and continue the policy. Told him we had family illness (close to death) and the dental issues - he told me $149 wouldn't pay for the travel or treatment I needed. He presented several "what if" situations and tried to convince me not to cancel. I was put on hold for severeal minutes, and when no one picked up the call, I hung up. Called the number on the card and got Sam C, who was extremely understanding and helpful. He canceled the coverage while we were on the phone and said I should receive my refund in 3-5 business days. In the meantime I took my car in to be serviced and had their top mechanic check it out completely. It is in good condition. He also advised me that most of these plans are a waste of money because, if you cannot furnish them with EVERY service job you had had, they will deny the claims. Also there is a deductible for every time you use the plan, AND according to their contract, you have to have preapproval before taking your car in for repairs. If you are on the road on a trip, you may be out of luck period. The review I would give for Corey is '00'. The rate I would give Sam is 5 stars!

6 months ago

star star star star star

shea gaither

Sonia was very helpful in finding a resolution for my concerns. She was extremely polite and patient. A true professional through and through. Thank you Sonia for the excellent customer service.

3 months ago

star star star star star

Arnette Atkins

Courteous and Professional, the agent was extremely helpful ensuring that I receive a hard copy in the mail of my membership packages. She explained and made sure I understood next step in the process.

3 months ago

star star star star star

jonathon niehaus

Working with Duane T was great. Very professional and thorough. I checked out 4 other companies and overall, American has the strongest credentials for excellent service and customer relations. Definitely a company—and their people—worth looking into if you need an extended warranty. Kind of refreshing that they don’t use high paid celebrities to market inferior products!!!

6 months ago

star star star star star

Mark A. Lawrence sr

This morning i was assisted bay an employee of yours. Her first name is Sonia. Let me tell you. Miss Sonia is a wonderful person. She stated that she is from Puerto Rico. I being from the caribbean island of Jamaica, I felt immediately comfortable with her and an island neighbor. She was tender and pleasant and very easy to talk to. I had to be careful and hold my self together so as not to fall in love with her beautifully accented voice. Be sure to treat her right. Thank you American Dream Auto Protect.

7 months ago

check_circle

Verified Customer

star star star star star

Amresh Narine Oakland, TN

Horrible first experience with claim. Warranty department rude not customer friendly. Dealer quoted extra work needed after claim was approved and it was denied had to pay over$900 out of pocket. Mark F personally called me and corrected the issue with the experience I had . Glad it was taken care of

2 years ago Edited October 10, 2023

Reply from American Dream Auto Protect

Thank you, Raj! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 10th, 2023

star star_border star_border star_border star_border

My Unsolicited Opinion

Rated 1 out of 5 stars BUYER BEWARE! If I could give zero stars, I would, and I DO NOT BELIEVE that the positive reviews on this site are real. My elderly father enrolled with American Dream Auto Protect, and in my opinion, the entire experience was exploitative and misleading. Their so-called “Vehicle Service Program” is FULL OF TRAPS IN THE FINE PRINT. What Happened: Overcharges: He was promised payments of $129/month, but was actually charged $142/month due to undisclosed “fees.” Junk Fees: They demanded a $149.99 “deposit” fee upfront. Cancellation Penalty: When he tried to cancel, a representative added a $250 cancellation charge, bringing one month’s payment to an outrageous $325. Total Loss: Between January and August 2025, they collected $1,569.99. The Contract Itself: Caps liability at the car’s “trade-in value” or what was originally paid for the vehicle, which means major repairs will likely never be fully covered. EXCLUDES nearly everything that commonly fails in vehicles (airbags, CVTs, diagnostics, seals, gaskets, fluids, emissions systems, etc.). Denies consequential damages like towing, rental costs, or loss of use, leaving consumers to foot the bill. In plain language, the contract makes big promises up front but carves out so many exceptions that it provides almost NO REAL PROTECTION. Bottom Line In my opinion, this company preys on vulnerable consumers with high-pressure sales and a contract designed to benefit them, not the customer. What they market as “coverage” is riddled with exclusions, limits, and fees that make it virtually worthless in practice. ⚠️ I strongly advise avoiding this company. I have filed complaints with the BBB, FTC, my Attorney General, and New Jersey Attorney General (where they are located), and I encourage others who feel misled or overcharged to do the same.

3 months ago

star star_border star_border star_border star_border

Taniqua Griffin

If I could put a zero I would I am a disabled Afghanistan war veteran and I purchase this warranty paying over $2,500 for anything that could go wrong with my Nissan Pathfinder I specifically asked about transmissions they said everything was covered. Just last week my transmission went out I sent an claim to these guys and they denied it. They said they do not cover my type of transmission. On the contract it says it doesn't cover CVT being that I am not a mechanic I did not know CVT stood for transmission. Now I'm stuck with an $8300 transmission bill because this company lied to me. They sold me a policy that didn't apply for my car. I plan to sue the company! If they're doing this to me they're doing it to other veterans and other civilians and at the end of the day it's wrong it's unethical and is false advertisement.

3 months ago

star star star star star

Antjuan Bouldin

Had to delete my first post and replace it with this one because they did reach out to me and we were able to work out an agreement that helps me out a little, so for that, I'm thankful!

3 months ago Edited September 11, 2025

check_circle

Verified Customer

star star star_border star_border star_border

Marce B

Claim submitted Tuesday & Wednesday, 10/17-18, was told under review.m. We’d I called and spoke with CS, was told claim not covered because was for repair of “Hose” and pipe not considered part of. Covered items”. Informed CS that part needing repair was Radiator itself, NOT hose to radiator. CS said repair claim submitted said was for ‘Hoses’. Informed CS would speak with repair center. Repair CT said did not even mention word “Hose” in claim submitted, will resubmit and call & speak with CS & make sure understands. This was Wednesday, on Thursday he called and was told ‘ claim under review’. No word by Friday, called again, CS again said ‘Claim under review’. So has taken 3 days after clarified repairs needed and still no word. On Tues, I stressed to CS I need vehicle repaired ASAP because having surgery coming week and need vehicle to drive to hospital 80 miles away. Guess he could not care less how important it’s for me to get this done. Won’t be recommending services to anyone after receiving service like this!!! Marcia Boyne

2 years ago

Reply from American Dream Auto Protect

Thank you, Marce! We value our customers and would like if you can contact us to resolve this matter, please send an email to Info@americandreamautoprotect.com

Oct. 23rd, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Douglas Almiron Los Angeles, CA

I recently had my air conditioner go out and took it right away to the dealership in which they communicated with American Dream Auto Protect. After waiting a few days for the approval the dealership was able to complete the job. I would have rated American Dream much higher for this issue, but unfortunately my first interaction or need did not go as smooth. I took my car in for what needed up being a transmission issue. After the adjuster came in they denied my claim stating this was already a preexisting issue. Dealership and multiple mechanics confirmed that there was no way to know that it was preexisting. I paid thousands of dollars for the warranty and then to top it off had to pay an additional $5,000 for the new transmission.

2 years ago

Reply from American Dream Auto Protect

Thank you, Douglas! We value our customers and would like if you can contact us to resolve this matter, please send an email to Info@americandreamautoprotect.com

Oct. 17th, 2023

star star star star star

Rojan Alexander

I have not used this company as of yet; however, I signed up today. I did my research and found that American Dream is more honest and straight-forward than most other alternatives. I also feel confidence in their ratings and reviews. My representative is Calvin J.. He has been exceptional and very patient, professional and honest with me. He is the reason I signed up. He even went the extra mile and did homework that I gave him to insure smooth transactions in the future. I think anyone should feel safe signing with this company. Note: I have a 2003 Lexus RX in mint condition. Other companies turned me down because of the age, but not American Dream. Thank you, American Dream!

1 year ago

star star star star star

Mark Davis Sun City West, AZ

We had pre purchased a extended warranty policy prior to going to a car dealership from American Dream Auto Protection. Unfortunately the car was not to my wife's liking and the dealership was inflating their prices by adding lines of things to drive up the price several thousand dollars that we did not even ask for.... needless to say we walked away form the deal and won't go back there ever again!!! But Tom M and Sam C both went above and beyond to help us purchase the right policy and also were understanding to fully refund our unused/unneeded policy that we pre bought... Very Happy with them and the services they provide and we are every in need of a auto protection plan warranty in the future I will call on them again!!! Merry Christmas and Happy New Year!! Mark Davis and Maria Grebe

1 year ago

star star_border star_border star_border star_border

Tanner Wilson

This company is a joke, the sales team will tell you what you want to hear while their claims department will not approve any claims listing pre-existing conditions as their reasons for denial. Avoid at all costs! Scam Alert!!!

2 months ago

star star_border star_border star_border star_border

Longtime Brandys

Beware: Endless Delays, Denials, and Poor Service – Total Waste of $3,500 I purchased a Platinum extended warranty from American Dream Auto Protect in December 2024 for $3,500, thinking it would cover major repairs on my 2015 Jeep Cherokee. Big mistake! When I filed a claim in May 2025 for covered issues like fuel injector failure, spark plugs, and throttle body service (totaling ~$2,426 based on dealership diagnostics), they stalled for months with excuses. First, they denied it citing "improper prior repair" without proof, offering only a pathetic $400 "goodwill" gesture. A similar prior claim (fuel injector #5) was approved easily at the same dealership, so why the inconsistency? I had to involve lawyers to appeal, leading to inspections that confirmed the diagnostic codes but still left the claim "pending" indefinitely. Despite countless emails, calls, and texts over three months, they've gone radio silent, forcing me to drive with reduced performance (4-5 mpg loss, costing extra in gas). Their contract promises coverage, but in reality, it's all tactics to avoid paying out. Customer service is rude and unhelpful post-sale. Avoid this company – it's a scam dressed as a warranty. Save your money and go elsewhere! Complaint filed with New Jersey Consumer Affairs Division as last step before arbitration scam is started.

4 months ago

star star_border star_border star_border star_border

Ricky Aguiar

Misleading Ratings – Please Check the BBB First! I purchased a $4,240 extended warranty from this company and followed every step properly when my engine failed. They delayed for weeks, contradicted their own instructions, and then denied my claim with a generic “overheating” excuse. A certified mechanic confirmed only one bearing failed — no signs of overheating or misuse. They charged $600 in inspection fees (even admitting one inspector was sent in error) and are only offering a partial refund with unexplained deductions. They're not BBB accredited, have over 130 complaints, and a long history of denying valid claims and misleading consumers. Don’t trust the stars here—do your research. Here you go the TRUTH of who these people are.

4 months ago

star star_border star_border star_border star_border

Dallas Renfro

This is where money goes to die, I would not waste my money on this company. I purchased the Platinum Level coverage because to the total coverage that is listed, including seals and gaskets. I had trouble with my transmission the third week of April 2025. I took my truck to a ASE Certified mechanic (as the policy states). The mechanics diagnosed the transmission problem and American Dream determined that a complete disassembly of the transmission was needed to properly diagnosed the problem. Since this company would not pay for the disassembly, I did. This company ordered an inspector to come and look at the transmission, which he did after two weeks. The inspectors report was not sufficient for American Dream so another inspector was ordered, and then a third inspector was ordered and the third inspector immediately determined that the 1/2 Seal was the cause of the problems. American Dream informed me that due to the fact that that 1/2 Seal was not covered so they would not be covering anything to do with the transmission. Remember, I purchased the Platinum level coverage which includes seals and gaskets . I again reminded this company what level I had and again their reply was “ we don’t cover that seal.” So after 7 1/2 weeks without a vehicle, a complete disassembly of the transmission, three inspectors ordered , The AmericanDream Auto Protect still refused to cover the transmission. I would think very hard about using this company, this is where your money goes to die.

5 months ago

star star star star star

Shareef Hood

Calvin was very professional and helpful with my claim

2 weeks ago

star star star star star

Meiro Qubrusi

Best company Sal was great would definitely recommended

3 weeks ago

star star star star star

Salvatore Grande

sal was freaking great !!!!!he answered everything !!!!

3 weeks ago Edited November 20, 2025

star star star star star

Liana Brady

Mark F was very efficient on the phone and the claim was approved on the first phone call. (Unlike other insurance companies where you have to play phone tag in order to get paid!) He was nice, sociable, and funny. His customer service skills are good enough to be used for training purposes.

11 months ago

star star star star star

P_step

I phoned ADAP to verify some information outlined in the Program Definitions. I was connected with Calvin J. in the retentions department whom treated me with the utmost of respect. He was gracious to listen to my ramblings and assist me with formulating a reasonable plan of action to suit my needs while offering the most comprehensive protection. I appreciate not being treated as a number, not being quoted generalized verbiage from some rote script American Dream Auto Project, Thank you!

1 year ago

star star star star star

David Grond Twin Falls, ID

I spoke with Sam C and he was very helpful . Unfortunately I had to cancel a policy because the deal on the truck we were purchasing fell through and it looks like it will be a few months before needing another warranty. I will absolutely call American Dream. Rick R was great to work with to purchase a policy and Sam has been amazing to work with as well.

1 year ago

star star star star star

Jeff Mager Margate, FL

I like the fact that your company seems to be well organized. Unfortunately I was unable to use your services so when I called to cancel my contract, Sam C was very efficient and very polite on handling the matter for me. Next vehicle I purchase, I will definitely give you a Company a call. I will also recommend you to anyone in need of a car warranty.

1 year ago

star star star star star_border

Jerry Bowers Jacksonville, FL

During first conversation with Richard T were fine, good sales pitch. Later spoke with Anthony M, he was the one really working the sale offers. Good conversation and impression that everything is a good buy for the warranty. I agreed to the offer and bought the warranty for my 2013 Avalanche. this was July 27, 2023, 1700. I have used the warranty once, on 12 september2023 at Coggin Chevy. At first I was very upset with the process, my service agent called and was told your company didn't work with phone process. I was never told the process for filing a claim and what was required, nowhere in contract explains the process. I called and talked to several people on the phone expressing that I thought the firm and warranty were a scam. I was quick thinking that way. Finally, my service agent was able to work with the warranty rep and get the process was completed and my repair was covered. I hope I don't have to use the warranty policy again but if so, we know how things work, I think. I've delt with a couple of scam warranty companies before and thought I was going down that road again, as for now it is different. As for now I would recommend American Dream to a friend in need.

2 years ago

Reply from American Dream Auto Protect

Thank you, Jerry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 5th, 2023

star star star star star

Marian Earnest

I like the professionalism, flexibility and honesty of American Dream Auto Protect. The policies are quite outstanding in the coverage offered! I am able to have my car repaired by BMW. My BMW 128i is now fourteen years old and approaching 100,000 miles. The car drives better than it did when I bought it! Understanding that with this mileage, the unexpected can happen possibly bringing hefty repair bills. Having a policy with American Dream Auto Protect gives me the peace of mind to continue driving my much beloved fourteen year old car!

2 years ago Edited December 22, 2023

Reply from American Dream Auto Protect

Thank you, Marian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023

star star star star star_border

Jorge L Flores

It was a good service and my mechanic was able to change the defective part in the engine. So g far everything went well

3 months ago

star star star star star

David Hines

The gentleman was very polite and explained the coverage that I was looking for in detail so that I had a very good understanding of the plan that I was purchasing

6 months ago

star star_border star_border star_border star_border

Colin A Billett

The scam of all scams. AMERICAN DREAM AUTO PROTECT is definitely a third party warranty organization that should actually be called AMERICAN NIGHTMARE AUTO PROTECT. They are a reprehensible company that seems to conveniently change the goal posts when it comes to covering costly repairs. I own a 2018 BMW 540i sedan (G-30 series engine). I brought my car to BMW of Silver Spring, Maryland. My car was diagnosed as having a hole in the radiator that needed to be replaced. A claim was submitted for the repair/replacement that was reviewed and denied because there was an open TSB (Technical Service Bulletin) SIB 17-02-22. The TSB references a leaking coolant expansion tank (S63). Now this is where the problem starts. • My expansion tank is not leaking. It is intact and less than 6 months old. It is a genuine OEM BMW part. • The TSB refers specifically to the following series engines that are related to the defective part. F90 (M5 sedan), F95 (X5 M sports, F91 (M8 convertible), F92 (M8 Coupe), F93 (M8 Gran Coupe), F96 (X6 Sports). My car is a G-30 series that is not mentioned in the TSB and my expansion tank is not defective. There simply is no leak with the expansion tank. The BMW dealer sent a written estimate for the repair that included replacing the radiator and the coolant. A video of the technician’s analysis was provided to American Dream Auto Protect and that information still did not convince the American Dream Auto Protect to approve my claim. I am devastated at the outcome because I now must pay out of pocket $2,700.00 to get my car repaired. I spoke with Ariel and AJ, and neither were helpful in resolving this unjust and corrupt decision. This business is fraud and should be investigated for unfair business practices. Please do not get hoodwinked or bamboozled like me. If you see American Dream Auto protect,………RUN THE OTHER WAY Colin Billett, Laurel, MD

6 months ago

star star_border star_border star_border star_border

Stay away from American Dream Because!!!!!

I am going to start out letting everyone know that I wrote a review earlier today about a customer service rep I had what was Sophia, which did a great job. But 4 hours after that I got an email from claims on my vehicle which is a 2014 GMC Terrain. Starting from the beginning, My Terrain was running fine in March and April with 149k miles, I put a new starter on and new throttle body and sensors and a normal maintenance and changed the oil as GMC recommends. I got a phone call from American Dream Sales Rep Edward B. which talked me into buying the best Plan which covers everything. This was purchased early April, ask me if wanted to start now or end of month, I advised to start at the end of April which was April 29th. Paid the startup fee and then next months payment. I was very excited and happy to find a good company to cover my car for my Fiancé' as to keep her safe if having car trouble. Now trouble with our Terrain started on May 2 as she was coming home with food and the car just shut off. Won't start sounds funny when trying to start it. Checked a few things then later on had it towed to the dealer to have checked out, and they advised me the timing chain had came off and that was the reason engine had quit. Now advised me i need a new motor or a used motor. Dollar value of $7k to $10K to get back to running again. American Dream Adjuster came to dealership and turned in information. American Dream advised me that repairs are not covered due to me knowing the engine was bad prior to getting insurance. All I can say is I am not a certified mechanic or a fortune teller to know my internal engine parts were going bad. We both were driving the car on interstate 70 and 70 mph speeds and no problems, very nice SUV. Now we have no car, paid out money for nothing. So here is my review: STAY AWAY FROM THIS COMPANY!!!!! I have never wrote a review like this and hate to write this but everyone needs to know. I hope no one else is going to get taken like my wife and I which are both on SSA and like all Americans, just trying to make ends meet and that's why we purchased this extended warranty. Please read some of the other reviews also which I wish I had. We are also going to take this issue to the attorney general of Ohio for bad business practice. Again my main concern is no one else is going to get hurt, find another company not American Dream. Marvin J

6 months ago Edited May 29, 2025

star star star star star

Oblahdee Submarine

Good so far! Better premium dollar value. No cap like MOST companies I've had. If you sell your vehicle they say that they can transfer the coverage to another! I'm sold.

6 months ago

star star_border star_border star_border star_border

Laura Pearson

I took out an extended warranty on my 2016 Ford Explorer at the end of February with this company. I had to wait 30 days before making any claims. Last Friday my husband took our car to Ford because the air conditioning stopped working and our warranty was now in effect. While at the dealership they found our water pump also needed to be replaced. The cost of these two repairs is almost $6000. The dealership submitted a claim and we were promptly denied. The reason we were given is because there is a technical service bulletin on our car. The dealership told me you would have a hard time finding any car that didn't have a service bulletin however, this is not a recall and the bulletin has nothing to do with the repairs on our car. I have talked to American Dream Auto Protect twice as has the dealership, they claim that if there are any service bulletins on a vehicle they are not obligated to pay for any repairs EVER. Their reps were nasty and defensive and not helpfull at all. I asked for a manager and of coarse they were not available, he finally said someone would call me back but that will probably not happen. They had scheduled a visit to inspect our car then cancelled it because of this service bulletin. They were happy to take us on as a customer and collect our premiums knowing they didn't plan to pay out any claims because the service bulletin already existed. This is fraud. If the service bulletin has nothing to do with the issue they should pay for the repairs. If they were not going to cover anything on our car they should have not written a policy with us. This warranty is useless. I reached out to my local NBC station that investigates consumer complaints and we will see what happens. They are not amazing, this is a terrible company Follow up, I just got off the phone with Michele, a Resolution Manager at ADAP who contacted me because of my review and explained what happened. I had to go ahead with the work of fixing my water pump because it needed to be done and my car has been at the dealership for a week because ADAP wouldn't send an adjuster out to look at it. She told me since the work was already being done there was nothing they could do. She also told me the claim was denied and they can't change the decision. I don't believe that. Very convenient.. They offered to refund my premiums if I take my review down but no way. I hope this review keeps people from signing up with this company. My local TV station has already contacted me, so we will see where this goes. Total Fraud!

7 months ago Edited May 6, 2025

star star_border star_border star_border star_border

Kyle Haskins

Today will be the 14 day since I’ve initiated my claim . It appears there is a “ deny first “ policy in place . Advising parts not covered . After sending invoice of party which aren’t the nes I’ve been denied for , I’ve been sending emails. Ever since . Today I spoke with AJ , he hung up. Turn Frank , he hung up both after reassuring my acct and I requesting supervisor . The 3rd and 4 persons seem to know who I was before I spoke advised I’m handled in cldim and transferred before I could speak , this two calls hung up. While typing this I was on the 6 th call and upon picking up nobody spoke and line disconnected . THIS COMPANY OFFICE NOW IS ENGAGING IN OBVIOYS DODGING . This is low grade scam behavior . I’m not looking to location corporate number to contact . DO NOT BUY WARRANTY HERE

8 months ago Edited March 18, 2025

check_circle

Verified Customer

star star star star star_border

Justin McGhin Miami, FL

Overall good experience. Takes a lot of time for the process to happen and car to be repaired but was grateful that American auto followed up on their word.

2 years ago

Reply from American Dream Auto Protect

Thank you, Justin We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 17th, 2023

check_circle

Verified Customer

star star star star_border star_border

Denise Weaver-Lopez Reseda, CA

I haven't used the Service yet because my truck has only had required oil change, air filter and brake pads done since I've had the insurance. These are not on the list of things covered.

2 years ago

Reply from American Dream Auto Protect

Thank you, Denise! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 13th, 2023

star star star star star

T EK

I’ve had a warranty for almost two years but never had a need to use it until today. My car was at the dealership and they were able to submit a claim on my behalf. I needed my car back quickly so I called ADAP to see if the processing of the claim could be expedited and Mark came good for me. Great customer service.

1 year ago

star star star star star

mary

One of the best warranty company's i have ever head they approved my claim within 4 hours, my car needed a new fuel pump and they were able to take care of it for me all i had to pay was my deductible witch was $150 got my car back back up and running like new.

1 year ago

star star star star star

Kia Perkins

Theo was amazing he knew just how to help. And he was very respectful and politely an I really appreciate that only because not everyone has good customer service.keep up the good work theo oh an ps let the ppl hear your voice.cause if u can hum then I know u can sing

1 year ago

star star star star star

Joel Petersen

Sam was courteous, kind, and understanding of my situation when I needed to cancel my contract due to unforeseen financial hardship. I recommend American Dream. Sometimes, having a satisfied "former customer" is the best business decision a company can make.

1 year ago

star star star star star

Richard Franas Auburn, MA

For reasons beyond their control Ibwas not able to consummate a contract with American Dream. I have to say that everyone I worked with was very helpful and accomodating. When circumstances change I will certainly go to them. Sam and Adam did their best to ensure that they offered me all options. I would recommend them .

1 year ago

star star star star star

LarryH Lithia, FL

American Dream has been my warranty for all my autos and has always been a pleasure to work with no matter what problems I’ve had with my autos. I would strongly recommend them for all your auto needs. Thank you Sam C for all of your support and Thank you American Dream for being there for all my auto needs.

1 year ago