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StudentUniverse

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Author: Kaitlyn Short

LAST UPDATED: January 1st, 2025

StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. It was officially launched in 2000 and remains a privately-held company. The StudentUniverse platform is made up of a network of global partners which provide discounted pricing on flights, hotels, and tours. They have proprietary verification technology which ensures that individuals accurately maintain student status since the ticket and reservation discounts are designed to benefit them while in school. The company executive offices/headquarters can be found in Waltham, Massachusetts.  

Keep reading for pros and cons, plus StudentUniverse reviews from real users.

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The Good

  • Benefits for Students
  • Business Model
  • No Fees to Use Platform
  • Discounts

Benefits for Students

While most online travel booking agencies are fighting over the same types of customers, StudentUniverse has created a platform that benefits a specific group - college students and youth. Their platform was created in an attempt to make traveling more accessible and affordable for those currently enrolled in classes. Oftentimes, students are working or having to take on a considerable amount of debt to finance school so paying for experiences abroad would normally be out of the question. With the help of StudentUniverse, thousands of students across the globe are able to take part in meaningful travel with the ability to book cheap flights.

The most beneficial aspect of the StudentUniverse platform is first and foremost their ability to provide discounted travel options to students. All air travel, hotels, and travel activities/tours are provided at a discounted rate due to the participation of popular accommodation providers. These prices make travel somewhat reasonable for the common student to see the world without taking on additional debt. This exclusive pricing on airline tickets is only available to current students.

On top of travel deals, the site helps students figure out what type of visa they will need, depending on their destination, or the location of their study abroad program.

Business Model

The business model of StudentUniverse is rather complex, but yields positive results. Their technology and strategic partnerships with third party providers allow students to take advantage of some of the best discounts and travel accommodations available. The model is broken down as follows to maximize savings:

  • Exclusive airfare deals with over 220 airline partners
  • No membership fee for students
  • Hotel accommodations through a network of affordable lodging providers
  • Tours and activities discounted for students while traveling

No Fees to Use Platform

The travel service makes money solely off of commissions, advertising sales, booking fees, and some transactions. This set up allows students to still take advantage of the cheapest deals without having to pay an additional fee simply to use the StudentUniverse website. Students can easily filter flight results to find exclusive travel deals without a paid subscription.

Discounts

StudentUniverse offers a few discounts that a customer should know about. If members refer a friend who ends up booking a flight, both parties get $20 off on their next flight. 

Members get promo discount codes sent straight to their email inbox for additional discounts on their already cheap flights. A promo code can still only be used to book student flights.

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The Bad

  • Limitations
  • No Airfare Rate Guarantees
  • Best for Groups

Limitations

Obviously, this is not a platform for everyone. In fact, this platform cannot even be used by those who are not enrolled in classes at the high school or college level. StudentUniverse utilizes a verification technology that ensures an individual maintains a student status and is eligible for the discounts. Those individuals who are not students will not be able to book travel through StudentUniverse. Occasionally, there are deals for those ages 18-25 that are not enrolled in classes but these deals are not to be expected.

No Airfare Rate Guarantees

The platform, while boasting of providing discounts on travel accommodations, has openly admitted that they cannot guarantee rates on airfare. While airline rates are typically less expensive and more reasonable for students when using the platform, it is not so one hundred percent of the time. StudentUniverse states:

  • Airfares are not guaranteed to be cheaper than retail fares
  • Fares generally available on the market may be the listing price
  • Other booking sites may have access to other exclusive airfare deals that SU does not have a partnership with
  • No comparison tool exists to find the cheapest rate

Best for Groups

StudentUniverse’s discount booking service is best utilized in a group format. That means an entire class or a large group of students booking a trip together will receive the best discounts on flights and hotels. While a person can also book their own individual travel with a student discount, the booking process is specifically designed to benefit the group trip set-up with student fare.

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The Bottom Line

StudentUniverse has created a travel booking site that benefits students with a passion for travel.  Partnerships offer student travelers discounted rates so they can experience the world without taking on a considerable amount of debt. Members who plan on using StudentUniverse to book their travel can expect the following from the service:

  1. Exclusive deals for students
  2. Discounted airfare/hotel accommodations
  3. Deals on tours and attractions
  4. Travel insurance
  5. Group travel preferred
  6. No comparison tool
  7. Only for current students
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Star Rating

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4.6

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1,023 Reviews

Review Breakdown

5 grade

71%

4 grade

19%

3 grade

6%

2 grade

1%

1 grade

3%

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Farah

Was able to find a flight that aligned with my schedule for a great price for students. It was difficult, however, to verify student status since the link wasn’t working properly on their website, so I had to call customer service who were able to confirm it manually within a few minutes.

3 months ago

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Leah Moll

The waiting room is irritating and doesn’t appear to be a true line, just a lottery system. It would be a much better experience if they allowed more people on their webpage at a time.

3 months ago

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Hailey Dior

It was an easy quick process but there was so many extra fees that are usually grouped together when booking a flight, but this time was separated (instead of one fee it was a LOT of fees). Good experience still though. Might use again.

4 months ago

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upinder gilhotra Saginaw, MI

Could be more clearer (other than the obvious name) on the mission of Student Universe so that it does not seem dubious to first time users. I trusted it and went ahead with the booking because I got redirected from a trusted site, and read a bit about it after I saw a cheap flight ticket, and everything looked in place and did not indicate anything unprofessional as most scam sites would. Also, it might be important to state/mention somewhere whether there is active verification needed for the student status of the traveler. The system did not ask me to verify my student status but many people might not go ahead thinking that it involves extra steps for verification.

1 year ago

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Irena Nguyen

I just don’t like how the updated price increase was listed before I clicked on it and when I refreshed, the updated price didn’t show yet either.

5 months ago

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Marco Kersten Cimatti Harries

I couldn’t purchase tickets online for my kids because they are under 13, but the customer service agent on the phone was very helpful and I was able to purchase tickets for kids via phone after I purchased online for the adults. Terrific price!

9 months ago

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Brendan Lindicy New York, NY

I liked that you allow buyers to choose their seats and include bag protection as well as specialized meals in case of dietary restrictions. I also enjoyed the discounts and various choices of flights available. My dislikes are how some features are available on the website but not available on the app and vice versa. For example, bag protection was only available on the app but not on the website or seat selection was only available on the website but not on the app. My other dislike is that bag checks don’t specify the price of additional bags until after booking the flight.

2 years ago

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Joseph Tanios

The price and the quick response to my feedback. One thing I would like to add: It would have helped me a great deal before I finalized and paid for the ticket, to know that I will not be able to select my seats until 24 hours before departure. I accessed British Airways website and that is the response I received. This means I will not have too many choices with regard to seating. Thanks for listening.

2 years ago

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Sohaib S

I liked the smooth process. I disliked the fact that I need to pay $100 in case I decided to change my flight. But overall is good.

5 months ago

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Elisha Thu

i gave a 4 stars cause i got my booking confirmation but havent actually gone through the journey yet but i ll keep it posted!

5 months ago

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Evans Oteng

I received booking confirmation but later on I got another message that there was an error with my payment process as my bank did not allow the fare to be charged.

6 months ago

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Yairi Rosario

It was confusing in terms of airlines because the airline didn't send a confirmation email. So, I think it would be best if both student universe and the airline would send an email confirming.

9 months ago

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Grace Clark

I liked the pricing but some delta flights that would pop up, when selected, would say oops then disappear from the search. They weren't available in the first place but student universe popped them up anyway.

10 months ago

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Gene Evans

I liked the fact that the agent recognized my flights by the dates and destination provided, and I did not have to provide much more information. He was patient, courteous and understood my needs. As I had never used StudentUniverse, I hope my forthcoming experience will motivate me to use them again.

1 year ago

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Tran Nguyen Chicago, IL

I just have the first booking on Student Universe, scared as the first time because im not sure is it real or not, the flight actually cheaper than other website with the good choice. But I still dont get the e-ticket, may take longer to get the email.

1 year ago

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Shaneila May Kingstown, 04

Quick response and confirmation of booking . A reasonable price. I like that I could use the different codes to check booked flight. I am still waiting for information on confirmation of seating and allowed pieces of luggage( I believe it's economy so for now it may be the standard allowances). Overall a good experience so far.

1 year ago

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Adi Andreeva Sofia, 22

I like the idea, the deals and definitely the smooth navigation. However, it was really hard for me to see which ticket option included additional baggage and that would be a nice add on (maybe to be written in the Details section if possible). Otherwise I'm extremely pleased.

1 year ago

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Amit Kanojia Mumbai, MH

The flights are much cheaper than the actual prices on the airline site, especially British Airways. I was looking for a flight to Boston at a reasonable price but due to the fall season all airlines fares were off the roof. Studentuniverse ticket fares were a great relief to me

1 year ago

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Neha Nagarkar

The flight recommendations are great! and the process is hassle free. Only thing that can be improved is customer service. Many a times the wait of calls is very long and customer representative should be a lil more friendly.

1 year ago

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Gregory Askew

Flyus did a bait and switch with their price for the Turkish Airlines flight to Saudi the same day. It displayed as $1500 but jumped up to $2200 when I went to pay. I was happy to find a better price for a British Airways through Student Universe and not get a surprise price change.

1 year ago

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shreya ciryam Oxnard, CA

Phone Service was good But the website is unclear about eligibility. Unsure if you’re older than 26 and not a student if you can make a booking through your agency or not. Tickets are thousands of dollars, and it’s tricky to book if we are unsure if we are denied a seat when we go to the airport to fly.

2 years ago

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Theadora Duane

I appreciated the user-friendly interface. I did not appreciate the price gauging as I continued my search.

4 months ago

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Sawyer C

It was easy to do! I feel like there maybe should have been some more security measures but it went really quick and easy to buy

6 months ago

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Emmanuel Ufuah

It took a bit longer than usual to find flights which I thought was strange. The person over the phone kept going back and forth to confirm that my flight was there.

11 months ago Edited May 8, 2024

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aisha sheikh Lahore, PB

My kids are studying from US and i preferably buy tickets from Student Universe. its refund and change policies are very good though recently you have started charging fee and deduction on refund.

1 year ago

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Sam Settelmeyer Eugene, OR

StudentUniverse has consistently had good rates. Sometimes the volume of communication between them and the direct airlines can be hard to keep up with, but it's worth it for the cost savings!

1 year ago

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Rana Maher Doha, DA

The dealing was good specially when I booked a flight. Studentuniverse makes sure that the person who booked a flight is the same person who paid by master card. I like their eagerness about that.

1 year ago

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Ellen Miller Coimbatore, TN

I think I've got a good price for oneway ticket. That I had to send passport and credit card front and back copy was the first time when I booked online. I was lucky to have this available right away.

1 year ago

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Lucy Laffoon Sofia, 22

Very good prices for last minute purchases. However, one is unable to put in any of the advantage or travel numbers to be able to secure benefits of being a member to the airline.

2 years ago

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Samuel Clarke Tyler, TX

Everything went smoothly. Only complaint is that I was charged the full amount without the discount it told me I would get. They said they will refund my the discount balance though.

2 years ago

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Isabella Ritchie Hoboken, NJ

I liked the ease of seeing all the flights and comparing prices between sites. I didn’t like how you showed more expensive prices for the same flights every time I searched for flights

2 years ago

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Anna Bogomazov Boston, MA

Price changed over the course of 30 minutes and calling was slightly inconvenient. However, the discounts were clearly explained and I appreciate the attention to confirmation detail.

2 years ago

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Uju Kamanu Seattle, WA

This site is so helpful, they start by confirming that you’re a student and from then on, you can get discounts on flights as well as hotels. They also give birthday rewards yearly!

2 years ago Edited July 25, 2022

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William Smith

Talked with customer service whom helped beyond what I had expected.

3 months ago

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Sai Yasasvi Dutt Malladi

It was a really good experience. Would book with StudentUniverse again.

3 months ago

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Smita Anand

There was no hidden fees but the ticket price went down a couple of days after I booked.

4 months ago

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arisa saito

The website was a bit hard to navigate in terms of canceling or changing booked flights. However, the customer service representative I spoked with was very helpful.

1 year ago

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Pranav Guruprasad

I liked the fact that the team was very meticulous with the booking. In addition, the response to emails sent were very quick, facilitating quick and efficient communication.

1 year ago

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Seva İvrendi Edirne, 22

when i tried to buy my tickets i had a card problem but student universe helped me to solve the problem and they returned my email very quickly. they were so concerned.

1 year ago

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Julia Claire DiCicco Stanford, CA

I was told to use student universe for a student discount through my school, but the price ended up being the same as buying it directly from the airline.

1 year ago

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Victoria Bungart Grand Ledge, MI

I like the variety of options that I could choose from. The options informative and while costly, helped me decide which booking fit for my study abroad trip.

2 years ago

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Monisha Raju Kadimella King of Prussia, PA

When asked for the conformation of my flight I was asked to forfeit the cancellation fees. Instead a conformation mail should be sent for the booking.

2 years ago

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Neil Beech Guyton, GA

Positive: Great price. simple booking process. Negative: Never confirmed our seats ($10 fee each). Contacted Aer Lingus directly to pick seats for free.

2 years ago

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Hann Choa

I like the promo flight I dislike the log in access

3 months ago

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sreenivas t

Prices are similar to website price. Not much difference

3 months ago

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Green Music

High volume led to extremely long wait time

3 months ago

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Lizmo

It provided a really great opportunity for me

3 months ago

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Frances Loeffelholz

It was easy to find flights. I didn’t like that it made me do this review

4 months ago

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Anna Terpstra

Prices weren't cheaper than other platforms but it did work well and it's trustworthy

6 months ago

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Aubrey Hirsch

I appreciate the low prices. I looked in a lot of places and found the best deal here

7 months ago