StudentUniverse Logo

StudentUniverse

star star star star star_half

Author: Kaitlyn Short

LAST UPDATED: January 1st, 2025

StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. It was officially launched in 2000 and remains a privately-held company. The StudentUniverse platform is made up of a network of global partners which provide discounted pricing on flights, hotels, and tours. They have proprietary verification technology which ensures that individuals accurately maintain student status since the ticket and reservation discounts are designed to benefit them while in school. The company executive offices/headquarters can be found in Waltham, Massachusetts.  

Keep reading for pros and cons, plus StudentUniverse reviews from real users.

thumb_up

The Good

  • Benefits for Students
  • Business Model
  • No Fees to Use Platform
  • Discounts

Benefits for Students

While most online travel booking agencies are fighting over the same types of customers, StudentUniverse has created a platform that benefits a specific group - college students and youth. Their platform was created in an attempt to make traveling more accessible and affordable for those currently enrolled in classes. Oftentimes, students are working or having to take on a considerable amount of debt to finance school so paying for experiences abroad would normally be out of the question. With the help of StudentUniverse, thousands of students across the globe are able to take part in meaningful travel with the ability to book cheap flights.

The most beneficial aspect of the StudentUniverse platform is first and foremost their ability to provide discounted travel options to students. All air travel, hotels, and travel activities/tours are provided at a discounted rate due to the participation of popular accommodation providers. These prices make travel somewhat reasonable for the common student to see the world without taking on additional debt. This exclusive pricing on airline tickets is only available to current students.

On top of travel deals, the site helps students figure out what type of visa they will need, depending on their destination, or the location of their study abroad program.

Business Model

The business model of StudentUniverse is rather complex, but yields positive results. Their technology and strategic partnerships with third party providers allow students to take advantage of some of the best discounts and travel accommodations available. The model is broken down as follows to maximize savings:

  • Exclusive airfare deals with over 220 airline partners
  • No membership fee for students
  • Hotel accommodations through a network of affordable lodging providers
  • Tours and activities discounted for students while traveling

No Fees to Use Platform

The travel service makes money solely off of commissions, advertising sales, booking fees, and some transactions. This set up allows students to still take advantage of the cheapest deals without having to pay an additional fee simply to use the StudentUniverse website. Students can easily filter flight results to find exclusive travel deals without a paid subscription.

Discounts

StudentUniverse offers a few discounts that a customer should know about. If members refer a friend who ends up booking a flight, both parties get $20 off on their next flight. 

Members get promo discount codes sent straight to their email inbox for additional discounts on their already cheap flights. A promo code can still only be used to book student flights.

thumb_down

The Bad

  • Limitations
  • No Airfare Rate Guarantees
  • Best for Groups

Limitations

Obviously, this is not a platform for everyone. In fact, this platform cannot even be used by those who are not enrolled in classes at the high school or college level. StudentUniverse utilizes a verification technology that ensures an individual maintains a student status and is eligible for the discounts. Those individuals who are not students will not be able to book travel through StudentUniverse. Occasionally, there are deals for those ages 18-25 that are not enrolled in classes but these deals are not to be expected.

No Airfare Rate Guarantees

The platform, while boasting of providing discounts on travel accommodations, has openly admitted that they cannot guarantee rates on airfare. While airline rates are typically less expensive and more reasonable for students when using the platform, it is not so one hundred percent of the time. StudentUniverse states:

  • Airfares are not guaranteed to be cheaper than retail fares
  • Fares generally available on the market may be the listing price
  • Other booking sites may have access to other exclusive airfare deals that SU does not have a partnership with
  • No comparison tool exists to find the cheapest rate

Best for Groups

StudentUniverse’s discount booking service is best utilized in a group format. That means an entire class or a large group of students booking a trip together will receive the best discounts on flights and hotels. While a person can also book their own individual travel with a student discount, the booking process is specifically designed to benefit the group trip set-up with student fare.

gavel

The Bottom Line

StudentUniverse has created a travel booking site that benefits students with a passion for travel.  Partnerships offer student travelers discounted rates so they can experience the world without taking on a considerable amount of debt. Members who plan on using StudentUniverse to book their travel can expect the following from the service:

  1. Exclusive deals for students
  2. Discounted airfare/hotel accommodations
  3. Deals on tours and attractions
  4. Travel insurance
  5. Group travel preferred
  6. No comparison tool
  7. Only for current students
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.6

star star star star star_half

1,023 Reviews

Review Breakdown

5 grade

71%

4 grade

19%

3 grade

6%

2 grade

1%

1 grade

3%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star_border star_border

andre naranjo

Price ok. App needs new things to access. Like. Buttons only show pdfs. It can’t actually cancel or change. Don’t plan to use this site again. For the reviews. The fact that after you purchase your ticket it says. Tickets will show on airline website after 1 week and definitely 3 days before departure. Makes no sense. Buy directly from airline. Took me 7 days to be worries if im getting my purchase confirmed with the airline. App 1/5 Price 5/5

6 months ago

star star star star_border star_border

Patricia Cross Grand Island, NY

When booking I was taken to choose my seat @ $10.00 each =$20.00. When booking was confirmed it showed seat choice failed, but I was still charged $20.00. I called & the agent I talked to said he could not assign seats for 1st flight, but could for 2nd flight. I previously attached the seat assignment along with the $20.00 charge. I also asked if I would be charged again & he said no. When I checked my credit card statement (which I also attached in original e-mail) I was charged another $20.94 from Student Universe. Aer Lingus does not charge for seat assignment so wondering why Student Universe does & why twice. Please advise -thanks!

1 year ago

check_circle

Review Source

star star star star_border star_border

Felise Milan Hastings-on-Hudson, NY

While I did ultimately receive my booking confirmation, it was a very frought process. Initially I made it all the way thru payment and then got a message that they couldn't complete my reservation. I tried it again and then got a message that I would have to call. I called and was told that during the time I chose the flight and finished filling out the info on the website, the price had gone up and if I wanted her to book it for me at the new higher price it would be more than $100 more and she would be charging me a few for booking it. I chose to go back on and was ultimately able to book the flight at the original price. But this all took a long time and was very frustrating.

2 years ago

star star star star_border star_border

Myles Griffin Washington, DC

Overall, I had a smooth booking experience. The rest has been slightly annoying but manageable. Firstly, I didn't receive my E-ticket immediately and I had to contact customer support. Luckily, the guy who assisted me was very friendly and was able to assist right away. Secondly, StudentUniverse doesn't clarify whether a ticket is an Economy or Basic economy ticket. And while it might not make a huge difference for smaller budget airlines, it makes a huge difference for United in specific because on a basic economy ticket, you don't get free seat selection or a free checked bag. The one comforting thing is that I was able to use a flight voucher for my ticket. So having to pay for the bags and possibly seat selection isn't going to be a huge financial blow. The other comforting thing is that United is a decent airline from my experience, so basic economy won't be too much of a headache. Nonetheless, what can I do? Just hoping for the best and that I'll make it to France next month.

2 years ago

check_circle

Review Source

star star star star_border star_border

Christina Heidelberger

Customer service was difficult to get a hold of to help verify student status, but actually booking the flight was pretty easy

3 months ago

star star star star_border star_border

Adabre James Agamah

It was easy to book, but my birth date is incorrect so I am waiting to see smoothly it will be handled before I can fully rate you.

4 months ago

star star star star_border star_border

Foo Shi Wen

not bad , cheap prices. Process is a little long-winded and unclear though. Did not realise I need to confirm that I received a booking confirmation and almost got my flight cancelled

10 months ago

check_circle

Review Source

star star star star_border star_border

Defne Dikmen Istanbul, 34

I was somehow flagged as fraud and had to send multiple documents. This never happens with other websites. I think I took care of it but there was definitely some miscommunication. I certainly didn't like receiving a call about an email you sent half an hour ago.

1 year ago

star star star star_border star_border

Morgan Jacksonville, FL

I didn't like that when I canceled within 2 minutes, my one-way ticket to purchase a multi-city ticket, I was charged for the promo code discount and a rebate discount which totaled $30. Why would I be charged for a discount?? The advertisement says you can cancel without charge within 24 hours.

1 year ago

check_circle

Review Source

star star star star_border star_border

Dr. Ron Roddy Fairborn, OH

The booking page clearly stated that this ticket included seat selection but once the ticket confirmation was received the email and the airline website suggest just the opposite, that seats cannot be reserved until check in.

2 years ago

check_circle

Review Source

star star star star_border star_border

Khushi Sheth Piscataway, NJ

Overall, I thought the discounts for some of these flights were a steal however personally I couldn't get input my cyber monday promo code for some reason and there were some glitches and lagging when putting in my flight information.

2 years ago

check_circle

Review Source

star star star star_border star_border

Kerrington Scott

My flight still says pending. American airlines say they are waiting for payment.

3 months ago

check_circle

Review Source

star star star star_border star_border

Aidos Khamitov

The fact that I could not pay from the non-American bank account, made it very difficult. Hopefully it can improve.

4 months ago

check_circle

Review Source

star star star star_border star_border

Bre Denver, CO

Easy transaction and customer service was friendly and no long waiting time. However I was told I was going to have to pay a certain amount and was charged $30 more. Very misleading!!

1 year ago

star star star star_border star_border

Abedur Rahman

Everything was easy to do, I just wish there was a more active and responsive team with the emails who would reply to the emails concerning my flight and help out with any necessary changes that need to be made.

2 years ago

check_circle

Review Source

star star star star_border star_border

Kailash Tarachandani

Extra for baggge was paid but it never reflected on airline system. Finally bought at airline only. Hope I get the refund.

9 months ago

check_circle

Review Source

star star star star_border star_border

Christina Painter Laguna Beach, CA

I don’t leave reviews when I haven’t actually completed the process. Purchasing my ticket was easy but we’ll see if I actually have a seat on the plane.

2 years ago

check_circle

Review Source

star star star star_border star_border

darsith

Not able to manage my booking or change date

3 months ago

check_circle

Review Source

star star star star_border star_border

Diana Jamaleddine

good site that shows many options for flights!

3 months ago

check_circle

Review Source

star star star star_border star_border

Chessi Saint

don’t have much experience with the company

3 months ago

check_circle

Review Source

star star star star_border star_border

Adam Manley

process was confusing and getting tickets was stressful

3 months ago

star star star star_border star_border

selene

I didn’t really like how many taxes there was

3 months ago

star star star star_border star_border

Alissa Prinston

Website wasn’t efficient and could be b

3 months ago

check_circle

Review Source

star star star star_border star_border

Lana Chan

Customer service isn’t as quick to respond as I’d like.

3 months ago

star star star star_border star_border

Thompson Phan

Got my tickets, but had to wait over 2 hours

3 months ago

check_circle

Review Source

star star star star_border star_border

Jaden Hernandez-Romious Houston, TX

I really appreciate the discounted tickets, but the Amazon drop at 2 am was rough during finals and the site crashing was frustrating

1 year ago

check_circle

Review Source

star star star star_border star_border

Tamar Goren Chicago, IL

Loved the simplicity and quick approach and experience and the price! Didn't like there isn't chat function, clumsy to get advice from the company

1 year ago

check_circle

Review Source

star star star star_border star_border

Deepak Deo Kansas City, MO

It was okay experience, some of the flight fare it showed me never existed for real and student discount was hardly a discount.

1 year ago

star star star star_border star_border

SHASHANK MISHRA Waco, TX

I applied the Cyber 22 Deal which had 20 dollars discount during the time of checking, which didnt get applied when the payment was made.

2 years ago

star star star star_border star_border

Ellie Rine

I wasn’t able to pick my seat like on the United airlines website.

8 months ago

check_circle

Review Source

star star star star_border star_border

Damni Advani

I still havent received my ticket! It would be helpful if you vould work on that!

10 months ago

check_circle

Review Source

star star star star_border star_border

Jordan Hubbard Seattle, WA

I'm not sure yet I haven't gotten my official tickets haha but booking was simple and easy so that's a plus!

1 year ago

check_circle

Review Source

star star star star_border star_border

Fred Harford Dublin, L

I never got my black Friday discount which disappointed me . Can you do something about that please 🙏.

2 years ago

check_circle

Review Source

star star star star_border star_border

Ester Bosch Riera

Confirmation email received right away. Can't log in to see my flight status or data.

1 year ago

check_circle

Review Source

star star star star_border star_border

Dayala Geneva, GE

Easy to book but the prices are the same as the airlines only one Swiss franc less which is nothing

1 year ago

check_circle

Review Source

star star star star_border star_border

Abdisamed Ahmed Nairobi, 30

Sofar so good. i have no complain. Although I couldn’t book my seat. There is no option fot it

1 year ago

check_circle

Review Source

star star star star_border star_border

Joseph Seemüller

The British Airways check in site is awful. I was only able to check in at the airport.

1 year ago

check_circle

Review Source

star star star star_border star_border

Jonathan Laurore Orlando, FL

I dislike the third party lack of information as it relates to my flight refund .

2 years ago

star star star star_border star_border

yuhan su Akron, OH

Great! But if I can see if the package fly directly to the destination that will be better

2 years ago

check_circle

Review Source

star star star star_border star_border

Ashling Gaffney Sydney, NSW

Didn’t like that the money was taken out then returned and again not taken out until 4 days later

2 years ago

check_circle

Review Source

star star star star_border star_border

Ronniece Miller

Pricing is misleading. Was charged more than the displayed total after taxes and fees.

2 years ago

check_circle

Review Source

star star star star_border star_border

Zoe Albrigo

slightly hard to navigate but i figured it out

10 months ago

star star star star_border star_border

Ferllyne Sadi Philadelphia, PA

I love this app because it is cheap and student can afford that!

1 year ago

check_circle

Review Source

star star star star_border star_border

madison hanson Boise, ID

It was okay. It seems sketchy to me but the flight was cheap so whatever

1 year ago

check_circle

Review Source

star star star star_border star_border

Lotta Selanniemi Washington, DC

Cheap, good. Would be nice if there were more airlines included.

1 year ago

star star star star_border star_border

Agustin Bueso Engelhardt La Esperanza, YO

My luggage fee was not accepted. Not explanation was received from you.

2 years ago

check_circle

Review Source

star star star star_border star_border

Melissa Kilborn Bryant Pond, ME

Our seats were not confirmed yet and we paid an extra fee to pick our seats.

2 years ago

star star star star_border star_border

ba ma Eugene, OR

It was good because I was able to get the ticket with cheep price.

2 years ago

check_circle

Review Source

star star star star_border star_border

Project 40

Ease to navigate the site and the seamless process of making payment using my dollar prepaid card

2 years ago

check_circle

Review Source

star star star star_border star_border

Khushi Suthar Eagle Mountain, UT

as student please benefit us to get 1 bag luggage free

1 year ago