Name: StudentUniverse
Rating: 4.6

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saeed mohamed

I love how it was at a discount and i saved a lot of money thank you

3 months ago

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Demetrius Jones

It was fast and affordable. I will recommend this to all my friends.

3 months ago

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Maria Jacinto

Thank you for getting me my ticket and it helped me out so muc

3 months ago

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Phil Zulueta

Very good prices. I feel like I have a lot of freedom because of it.

3 months ago Edited December 17, 2024

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kaleem hammond

The queue was very misleading and should have the amount of tickets left

3 months ago

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Theadora Duane

I appreciated the user-friendly interface. I did not appreciate the price gauging as I continued my search.

4 months ago

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Matthew Norris

I made an error on my booking and had to call customer service. i was on hold for an hour and a half and my issue was not fixed. I had to pay $40 to cancel despite buying insurance.

4 months ago Edited December 1, 2024

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Adabre James Agamah

It was easy to book, but my birth date is incorrect so I am waiting to see smoothly it will be handled before I can fully rate you.

4 months ago

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Stephanie Edouard

Amazing affordable prices. I get to visit my family for the holiday. I been missing home.

5 months ago

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Zinbeary

I wish the app actually shows a better way to select hotels and the cars versus having to search for the three lines

6 months ago

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Sawyer C

It was easy to do! I feel like there maybe should have been some more security measures but it went really quick and easy to buy

6 months ago

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Amelia B

I liked that the flight prices were cheap and I was able to purchase a flight without breaking the bank!

8 months ago

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Foo Shi Wen

not bad , cheap prices. Process is a little long-winded and unclear though. Did not realise I need to confirm that I received a booking confirmation and almost got my flight cancelled

10 months ago

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Emmanuel Ufuah

It took a bit longer than usual to find flights which I thought was strange. The person over the phone kept going back and forth to confirm that my flight was there.

11 months ago Edited May 8, 2024

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Julia Sze Long Branch, NJ

This is the first time using StudentUniverse. I find the site easy to use and the prices are good. Purchased my first flight ticket with them - more to follow.

1 year ago

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evav Bergen, 46

We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it or is only going to resolve it for a list of fees - cute trick. The issue that occurred at the airport that caused the missed flight was resolved over the phone with the airline and they gave a green light to rebook at no cost (thank you KLM, you’re the best), but the third party agency needed to call in, seems like a simple step… That was 9 hours ago. Divanni, who is 18 years old, was stranded for 11 hours in the airport waiting for 'an email' that has still never came, though updates were promised. There were two flights today that he could have been rebooked on. NO COMMUNICATION FROM SU. this is shockingly bad customer service, because flight cancellations and changes are obviously urgent situations, and airlines typically resolve it as quickly as possible. student universe seems perfectly fine with stranding students, young adults, in precarious situations and trying to get more fees out of a desparate situation. We called at least five times because there were no emails or return calls. Called again this evening, and immediately after we see that the reservation has been deactivated and cannot be opened. Interesting. We are keeping documentation of all of this, and will work with KLM to report this to consumer protection authorities. DO NOT TRUST THIS COMPANY!!! THEY WILL ABANDON YOU WHEN ANYTHING GOES WRONG EVEN IF IT IS EASILY REPAIRABLE.

1 year ago

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Likhith Nalla

The entire experience was really pleasant. I have been using StudentUniverse for quite some time now and I get some of the best deals alongside google flights here.

1 year ago

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aisha sheikh Lahore, PB

My kids are studying from US and i preferably buy tickets from Student Universe. its refund and change policies are very good though recently you have started charging fee and deduction on refund.

1 year ago

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Kristin Leasia Elgin, IL

They were able to take care of a tech issue with my booking and book me directly on to the flight over the phone. Also did this late on a Friday night

1 year ago

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Noah M. Pleasanton, CA

I have never heard of this website before but I appreciate what they are doing and I contributed forward to help someone else. That makes me happy to hear

1 year ago

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Oppong Evans Accra, AA

Studentuniverse made it easier for me to book my flight and it was very much affordable when I was initially facing problems booking using the airline apps.

1 year ago

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Ryan Wallace

Great price, but the day of my flight, they sent me an email about my upcoming trip. Clicked to log in, password didn't work. Reset password? Email not found, even though I was redirected from the email they sent me. Was not able to contact anyone without making an expensive call to the US or sending an email. I had a very important international flight coming up. Luckily I was able to check in directly with the airline. Well, sort of. I was able to check in with the first of two airlines, because it was through a third party...

1 year ago

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Sam Settelmeyer Eugene, OR

StudentUniverse has consistently had good rates. Sometimes the volume of communication between them and the direct airlines can be hard to keep up with, but it's worth it for the cost savings!

1 year ago

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Defne Dikmen Istanbul, 34

I was somehow flagged as fraud and had to send multiple documents. This never happens with other websites. I think I took care of it but there was definitely some miscommunication. I certainly didn't like receiving a call about an email you sent half an hour ago.

1 year ago

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QP

Student universe is very convenient to use and offers Amazon stufent discount, which is great. Compared to other traveling websites, their communications are smooth

1 year ago

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Rana Maher Doha, DA

The dealing was good specially when I booked a flight. Studentuniverse makes sure that the person who booked a flight is the same person who paid by master card. I like their eagerness about that.

1 year ago

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Yael Ochoa Bad Bevensen, NI

student universe is my favorite travel booking site, and my go-to for international flights. the deals are amazing, and the user experience is unmatched

1 year ago

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Morgan Jacksonville, FL

I didn't like that when I canceled within 2 minutes, my one-way ticket to purchase a multi-city ticket, I was charged for the promo code discount and a rebate discount which totaled $30. Why would I be charged for a discount?? The advertisement says you can cancel without charge within 24 hours.

1 year ago

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Enrique Aparicio

I liked that it gives someone flexibility when choosing a flight. It allows you to see where the cheapest flights are offered. It was also really easy to navigate.

1 year ago

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Daniel Tokumoto Lima, LMA

I have tried different websites before, it seems that this one works better and gets good discounts. I hope I'm not wrong. My family and I travel constantly.

1 year ago

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Ellen Miller Coimbatore, TN

I think I've got a good price for oneway ticket. That I had to send passport and credit card front and back copy was the first time when I booked online. I was lucky to have this available right away.

1 year ago

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Lucy Laffoon Sofia, 22

Very good prices for last minute purchases. However, one is unable to put in any of the advantage or travel numbers to be able to secure benefits of being a member to the airline.

2 years ago

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Samuel Clarke Tyler, TX

Everything went smoothly. Only complaint is that I was charged the full amount without the discount it told me I would get. They said they will refund my the discount balance though.

2 years ago

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Logan James College Station, TX

I loved that I was able to find a fare that was within my budget using Student Universe. It made this whole process super easy and really got me a good deal

2 years ago

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Dr. Ron Roddy Fairborn, OH

The booking page clearly stated that this ticket included seat selection but once the ticket confirmation was received the email and the airline website suggest just the opposite, that seats cannot be reserved until check in.

2 years ago

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Isabella Ritchie Hoboken, NJ

I liked the ease of seeing all the flights and comparing prices between sites. I didn’t like how you showed more expensive prices for the same flights every time I searched for flights

2 years ago

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Anna Bogomazov Boston, MA

Price changed over the course of 30 minutes and calling was slightly inconvenient. However, the discounts were clearly explained and I appreciate the attention to confirmation detail.

2 years ago

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Javier Garcia Fernandez Winter Park, FL

Always great prices and great flexibility with dates and times. Never had a problem with them in the 4 years I've been buying tickets from them. Totally reccomended

2 years ago

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Angelica Lucero Martinez Dobong-gu, 11

I am so happy they provide all the services to students, easy to access and navigate. The consumer services were super nice and were extremely helpful with all my requests.

2 years ago

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Khushi Sheth Piscataway, NJ

Overall, I thought the discounts for some of these flights were a steal however personally I couldn't get input my cyber monday promo code for some reason and there were some glitches and lagging when putting in my flight information.

2 years ago

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Uju Kamanu Seattle, WA

This site is so helpful, they start by confirming that you’re a student and from then on, you can get discounts on flights as well as hotels. They also give birthday rewards yearly!

2 years ago Edited July 25, 2022

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nicole yeom Sydney, NSW

Booked flight tickets in Dec for April trip, and today, we found out our flights got cancelled in Jan and we weren't even told so! Thank God my partner was contacting them first to update passport details. Otherwise, we would have ended up being at the airport in April only to be told the tickets got cancelled ages ago! When I questioned the agent that how come we weren't notified that our flights got cancelled, he said 'I don't know, maybe a system error'. Really, that's why both my partner and I didn't get emails at all??! When I asked if there is any other ticket, his reply was just simple 'None' followed by 'so what do you want to do?'. Are you serious!!!? Please don't use this company as they don't even have decency of notifying customers that flight has been cancelled. I feel very disgusted.

3 years ago

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Sam Mccleery ,

They are the worst travel company I have ever booked with. I purposely booked a flexible flight which cost me more, to be flexible with the covid pandemic. When I had to cancel my flight due to board changes they tried to charge me an extra $110 on top of the original fairs for my new flights when my new flights were already $560 cheaper than the new. Absolute rip off. They also applied false requirements to have to book before certain dates as well as travel before certain dates claiming it was the airlines, I checked with the airlines and no such deadline existed. Complete fraud, money grabbing company. Taking advantage of people during a pandemic, im just trying to see me family.

4 years ago

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T Markle Pleasant Prairie, WI

If I could give this company ZERO stars I would. Run away from this company, and do NOT book anything with them. They are a scam! Booked flight, and covid hit. They issued a "credit". If I had booked directly with the airline, I would have been given a refund. I just tried to use the credit to book another flight. They are charging me double for the flights. Hello?!? I can see the costs of these flights on "google flights". I asked why they are charging me double? They said it's because the original flight was deeply discounted which is a lie. We all have access to these flight costs. The discount was $20 and I only booked through Student Universe because my daughter's professor recommended this company. In addition, if my daughter gets sick and cannot make the new flight, she will not be able to re-book, and we will be out all of the money. What a scam. I called United Airlines, and they were polite and said, "We are so sorry, but we cannot help you because you booked through this travel agency, and we do not even know how much they charged you for the flight." I will NEVER EVER book with Student Universe again and will continue to post negatives reviews and will be filing a complaint with the BBB as well. SCAM ARTISTS!

4 years ago

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Chanel Taghdis Los Angeles, CA

I used student universe to purchase some flights and then corona virus happened. Okay, I understand that is not their fault. I had to have student universe communicate with the airline directly about whether I could get a refund, so beware if you ever need to communicate with the airline directly you cannot and have to go through this whole process. Again, not their fault so fine. My boyfriend and I had student universe request refunds for our flight which was cancelled BY THE AIRLINE. They said it can take up to 2 months for the airline to respond, fine. After 1 month I call to check if they have heard back and they say not yet. One month later, my boyfriend got his refund and I still haven't. I call again, and they tell me they never made a request for me. What incompetent staff is working there that the first time they said they are requesting it for both our flights and then the second time I call they tell me they haven't heard back, fail to mention they never made the request in the first place! SO THEN they made the request and let the airline know my travel partner has been refunded, which again I had to wait 2 more months and then I got an email saying they are offering me credit- not a refund. I call again to ask why the airline is only giving me credit when my boyfriend got his full refund. The person I talked to said that the airline still has not answered and that the email was simply stating I have an option to get credit if I want (did not sound that way in the email at all whatsoever) and honestly the staff is so incompetent that I don't know if I even believe that. The person I spoke to would not let me speak to the supervisor. I understand some things are not their fault and the fault of the airline, but the incompetence in handling this was horrendous. Never again will I use this site.

4 years ago

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Rakesh Reddy Bogala

Great for checking lowest prices Instant booking 🙌

3 months ago

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Robert Neely

Very good service for college students .

3 months ago

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Arnav Mohindra

The booking experience was easy with StudentUniverse!

3 months ago

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Isadora Mamikunian

I was able to see my family over the holidays!

3 months ago

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l a i b a

I absolutely loved my experience with student universe.

3 months ago