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Queen Mattie Richards Decatur, GA

Turo was the best car rental experience I ever had. It was hassle free, the host was outstanding, on time, easy to work with, and the car was super clean and in great condition.

5 years ago

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Mark G Tampa, FL

After the initial setup, connecting with the provider of the vehicle I wanted was simple, quick and painless. Rental was easy and great. Not sure why this has taken so long to become available!

5 years ago

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Iris Hialeah, FL

The host was so nice and answered the texts and calls so fast. When drop off the car, I called her and she got out to check the car. She checked it and let me go (she was flexible).

5 years ago

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Adam North Bend, WA

Turo is great. Needed to test drive a vehicle I was interested in before buying and couldn't find a traditional rental willing to give an exact model. The reviews are real and the website and app made everything easy!

5 years ago

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Sebastian Auburn, AL

Honestly the whole experience was way easier than renting from a traditional place. My host Jake was awesome and answered all of my questions very quickly. I have already recommended Turo to several people.

5 years ago

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Alan Perkins Morgan Hill, CA

I needed to rent a car for a month and found using Turo a better, cheaper alternative to rental car companies. I was hesitant, but after my experience I would rent again on Turo and recommend to friends.

5 years ago

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Michael c St. Petersburg, FL

Competitive rates, straight forward process. Having the airport “curbside” is nice, despite having to pay extra for it. It would be nice if the car was recently washed, which ours was not. But it’s a great service. Our car was rented through “Curbsyde” at DFW and they were fantastic to deal with.

5 years ago

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Boris Chicago, IL

I liked that Turo provide affordable prices and have a great car selection. I still have good service if choose good rated car provider. I also really like that I could get 80$ off of my trip for the friends references!

5 years ago

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Janine Glendora, CA

This was the first time I used Turo and the experience was excellent. I will use this service again. The vehicle I Rented met my expectations and the host made the trip easy.

5 years ago

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Tiffany Byron Center, MI

It was a very easy process, it only took about 10 minutes to setup my rental. Once you download the app it is easy to get through it. I will be renting again. The price was also great.

5 years ago

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Christopher Tidd Molalla, OR

My first reservation didn't go through, so customer service helped me find another one. I asked for something cheap with unlimited miles or the option for unlimited miles. Two options were thrown on the table but ended up not being what I asked for and I found out AFTER returning the vehicle.

5 years ago

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Meg Independence, OH

Filip was amazing. He went above and beyond to make sure our trip was Wonderful. He made certain we had phone chargers in the car. It was clean, had gas, and we were very very pleased!

5 years ago

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Emily Strafford, NH

I love Turo!!!! It’s so convenient and fun. I get exactly what I want for less with no hassle of a rental counter or wait!! It’s great to have a local contact while in town as well!! It’s the only way to go

5 years ago

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Brent D Nealy Irving, TX

Great experience! I was very pleased at how simple it all was and how professional my first Turo rental situation was throughout. Will definitley be using them again in the near future.

5 years ago

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DeMarcus Freeman Atlanta, GA

Turo is one of the best rental car companies I've ever used. But the downs of it are no rewards for being loyal, no benefits of being a 5 star customer, and messaging car owners I shouldn't have to rent a car just to message a owner.

5 years ago

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Chris Dideon Auburn, WA

Absolutely love this option of renting a known/unique vehicle from someone that is creating their own small business. Occasionally the logistics aren't perfect, but I'm certain they will improve. Thank you for giving both the owners of the vehicles and the renters an option other than the big rental companies.

5 years ago

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Joey E Torrance, CA

I love how easy it is to rent a car and not have to deal with rental car companies. I have always had a great experience with the owners of the cars being professional and on point.

5 years ago

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Kai Wang Richmond, VA

This is my third time using Turo. And the first time that an accident has happened. It was a hit and run in the parking lot where the rental car was lightly scratched up. There is a very low level of support from Turo in this scenario. I felt vulnerable and not protected as a customer. I have yet to speak to a human being, except receiving documents of policies and an invoice for repair. People often say you can tell the true character of someone in the worst of times. I believe I have seen that with Turo in this scenario, and it deters me to use the service in the future. When it comes to monetary and/or properties, you should not take them lightly, and Turo does not seem to be doing enough to make you feel secured during the experience.

5 years ago

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Patrick E Rancho Palos Verdes, CA

Love this service..and having more choice at better prices all across the country. I have always been fully satisfied with getting a car through Turo..I can't say the same with car rental companies.

5 years ago

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Brandon Larabee Traverse City, MI

A 350 hp 5 seater convertible for the price of some bland rental from the other guys. Are you kidding me? I already have a couple more rentals reserved before I even bought the plane tickets:

5 years ago

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Brandi Castaic, CA

The initial process of setting up a rental didn't go so well. The reservation was cancelled by the owner about 3 weeks before my trip. However rebooking with someone was easy and stress free.

5 years ago

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Deb Gulf Shores, AL

Great experience. Easy. Pain free. Very affordable. Great car. Perfect for what I needed. Will definitely be using Turo for my future rent a car needs. Just wish I had thought of this idea.

5 years ago

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Aaron Griess Andover, MN

My Turo rental was great. The curbside pickup/drop-off was very convenient and the car was in excellent condition. My only issue was getting the $25 credit for my first-time rental. I wasn't able to apply it to the rental, although there were many emails and notifications regarding the discount. I paid the full cost without the discount.

5 years ago

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Saqi Syed Pasadena, CA

I can't say enough good things about Turo, the cars, the hosts, and the entire process. Seamless. Delivery and drop off were a breeze, the car was great, the owner of the car went above and beyond my expectations.

5 years ago

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Brandon Spies Parker, CO

This was a great experience we enjoyed using Toro the couple was great to work with no issues with any of the vehicle it's great working out I would definitely use these people again

5 years ago

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Dick Carlson Nisswa, MN

The price is not much less then renting from regular agency. The only redeeming factor is that you get a better car (although older cars) for the price you’d pay for a lesser car

5 years ago

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CONSTANCE MCNEILL Midvale, UT

First time renting with Turo and I was completely satisfied. The car was clean, ran well, easy pick up and drop off. Saved time renting from a car rental at the airport. Curbside pick up at the airport.

5 years ago

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Laura Peterson San Jose, CA

I loved the convenience of being able to rent it right there on the app instead of going through the hassle of regular rental companies. Not to mention the really cool variety of cars to choose from!

5 years ago

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Angela Block Kansas City, MO

The beginning process went great. I had a wonderful host. The ending process was kinda difficult for me but the overall process of renting from Turo went smoothly and easy. I would recommend to educate their employees more on problem solving.

5 years ago

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Jesse reyes Moreno Valley, CA

Turo helped me Soo much i needed rented car asap and all rental places would deny me but thank God I came across turo large variety selection of cars and owners are very nice and awesome

5 years ago

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Alex Garcia Lafayette, CA

Great experience getting a convenient car for use over the weekend, at a low rate, very simple process, and with great support behind the company. Looking forward to my next interaction with Turo!

5 years ago

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Mark Rohlf Arlington, VA

My first experience went very well. My brothers flight was delayed several hours. Therefore, instead of waiting at the airport I was able to contact Kyle and retrieve the car an hour earlier.

5 years ago

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Seth D Troyer Los Angeles, CA

Very smooth and easy process. A good value for the cost, and I felt very comfortable using the service knowing I was covered under their seemingly good insurance should I need it. Love this app and will be using again soon!

5 years ago

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Regina browning Hamden, CT

This was the best rental company I have ever dealt with. The process was very easy and covient. The prices were reasonable thank you for providing such a safe and easy wat to rent a car.

5 years ago

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Matthew Colorado Springs, CO

Overall great experience! I was honestly a bit hesitant to use this at first but after deciding to finally go ahead with it everything was very easy to navigate and book for my trip. I am definitely hooked!

5 years ago

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Tommy Hogan Concord, CA

Awesome service and vehicles. I will never rent from a rental company again. Skipping the lines and hassle at the rental counter is worth it alone, but picking your sweet ride is the ultimate.

5 years ago

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Consuelo Los Angeles, CA

Easy! Both pick up and drop off were by far easier than a rental place. I will definitely be using Turo for all my trips moving forward. Fast communication and reply to my messages. Highly recommended.

5 years ago

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Vincent J. Rizzo

I felt that 2 of your turo owners were not really committed to your company commitment to service. If you look at my file you will see that one twice canceled her offer and Turo never felt the need to help me until I called. The second one was also unprofessional. I felt as if I were dealing with a hustler. Hasan, my third try, was professional but only after consuming hours of back and forty with amateurs who wanted to make a couple of bucks on the side with older cars they had sitting around. The business model for LA doesn't work unless you get control of these weak links.

5 years ago

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Sabrina Haroon Niles, IL

My first time using turo and it was ok. The customer service is HORRIBLE! you can’t ever get anyone in the phone and the live chat is useless and their email response time is the worst. I input all the data in my reservation and entered all the details including driver details and license details and when the booking was made everything was wrong. The driver info was not correct it defaulted to my name when it was all my husbands info... the pick up and drop off also defaulted to something different. Even the amount charged should the amount without the $25 first time credit. It was frustrating to see all these mistakes and for 5 days nobody was able to correct it. On top of all that, customer service was requesting really shady things like me holding up my drivers license to my face and asking to see a physical pic of my credit card. Really weird just to simply switch primary driver info. Rental went well overall but turo itself was problematic.

5 years ago

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Jose Hernandez Dallas, TX

First time using Turo and there was an initial hiccup with my wife and my profile, which the customer support system was a little clunky to navigate with IM chat. That was my only gripe, although a minor one, otherwise the overall experience was phenomenal and I don't want to take away from the overall value of having a service like Turo.

5 years ago

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Doug Butler, PA

I rented a sweet Jeep unlimited and the whole experience from start to finish was superb! Way better than renting at the common rental agencies. If you want to experience some nice rides use TURO!!

5 years ago

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Douglas Milton Hackensack, NJ

Absolutely love the Turo concept, it seems to do away with the red tape you get when renting from the normal rental agencies, The Turo experience is like "Family" the only negative is that your not offering unlimited mileage.

5 years ago

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Zack Schumann

Turo is, hands-down, the best value and most convenient way to rent a car. There is simply no chance I would use any other car rental service in the future so long as Turo is available at my destination.

5 years ago

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Max Bulwa Van Nuys, CA

A practical and well-designed platform providing opportunities to rent vehicles I wouldn't be able to rent or afford to rent while providing opportunities to vehicle owners to maximize the potential of their vehicles' value.

5 years ago

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Vidas Sanibel, FL

Way easier than anything else: we exchange couple of messages and voila- I have a car waiting for me at the airport parking lot, 50 feet away from the terminal. Great experience!

5 years ago

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Heather G Francis Eastpointe, MI

I really loved renting the Jaquar. Such a beautiful car, rides very smooth. I will definitely rent again for my next event. Just wished it was offer more than a 150 miles to drive. That can go real quick. So had to watch the mileage

5 years ago

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Christopher Anglada New York, NY

Love this app . Highly recommended. Great selections for a good cost. I was very happy with the car I rented also the renter was really cool . This works better than zipcar for me personally .

5 years ago

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Lbell Newark, NJ

My personal experience was not what I expected. the brakes on the car I rented needed to be fixed as well as exterior damage. It was to late for me to change the car because I was headed to and event that evening overall could have been better.

5 years ago

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Letha Walker Covington, GA

I needed the car that day within a few hours, AND he accepted my request immediately. I called him and he answered. I came to pick the car up and is was very clean inside and out. I would definitely rent from him again.

5 years ago

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Nadia GB Huntington Park, CA

Our experience was perfect! We received the car nice and clean. Will most definitely rent from Turo again. Price was reasonable and affordable. The people are very nice and punctual.

5 years ago