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StudentUniverse

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LAST UPDATED: September 5th, 2024

StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. It was officially launched in 2000 and remains a privately-held company. The StudentUniverse platform is made up of a network of global partners which provide discounted pricing on flights, hotels, and tours. They have proprietary verification technology which ensures that individuals accurately maintain student status since the ticket and reservation discounts are designed to benefit them while in school. The company executive offices/headquarters can be found in Waltham, Massachusetts.  

Keep reading for pros and cons, plus StudentUniverse reviews from real users.

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The Good

  • Benefits for Students
  • Business Model
  • No Fees to Use Platform
  • Discounts

Benefits for Students

While most online travel booking agencies are fighting over the same types of customers, StudentUniverse has created a platform that benefits a specific group - college students and youth. Their platform was created in an attempt to make traveling more accessible and affordable for those currently enrolled in classes. Oftentimes, students are working or having to take on a considerable amount of debt to finance school so paying for experiences abroad would normally be out of the question. With the help of StudentUniverse, thousands of students across the globe are able to take part in meaningful travel with the ability to book cheap flights.

The most beneficial aspect of the StudentUniverse platform is first and foremost their ability to provide discounted travel options to students. All air travel, hotels, and travel activities/tours are provided at a discounted rate due to the participation of popular accommodation providers. These prices make travel somewhat reasonable for the common student to see the world without taking on additional debt. This exclusive pricing on airline tickets is only available to current students.

On top of travel deals, the site helps students figure out what type of visa they will need, depending on their destination, or the location of their study abroad program.

Business Model

The business model of StudentUniverse is rather complex, but yields positive results. Their technology and strategic partnerships with third party providers allow students to take advantage of some of the best discounts and travel accommodations available. The model is broken down as follows to maximize savings:

  • Exclusive airfare deals with over 220 airline partners
  • No membership fee for students
  • Hotel accommodations through a network of affordable lodging providers
  • Tours and activities discounted for students while traveling

No Fees to Use Platform

The travel service makes money solely off of commissions, advertising sales, booking fees, and some transactions. This set up allows students to still take advantage of the cheapest deals without having to pay an additional fee simply to use the StudentUniverse website. Students can easily filter flight results to find exclusive travel deals without a paid subscription.

Discounts

StudentUniverse offers a few discounts that a customer should know about. If members refer a friend who ends up booking a flight, both parties get $20 off on their next flight. 

Members get promo discount codes sent straight to their email inbox for additional discounts on their already cheap flights. A promo code can still only be used to book student flights.

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The Bad

  • Limitations
  • No Airfare Rate Guarantees
  • Best for Groups

Limitations

Obviously, this is not a platform for everyone. In fact, this platform cannot even be used by those who are not enrolled in classes at the high school or college level. StudentUniverse utilizes a verification technology that ensures an individual maintains a student status and is eligible for the discounts. Those individuals who are not students will not be able to book travel through StudentUniverse. Occasionally, there are deals for those ages 18-25 that are not enrolled in classes but these deals are not to be expected.

No Airfare Rate Guarantees

The platform, while boasting of providing discounts on travel accommodations, has openly admitted that they cannot guarantee rates on airfare. While airline rates are typically less expensive and more reasonable for students when using the platform, it is not so one hundred percent of the time. StudentUniverse states:

  • Airfares are not guaranteed to be cheaper than retail fares
  • Fares generally available on the market may be the listing price
  • Other booking sites may have access to other exclusive airfare deals that SU does not have a partnership with
  • No comparison tool exists to find the cheapest rate

Best for Groups

StudentUniverse’s discount booking service is best utilized in a group format. That means an entire class or a large group of students booking a trip together will receive the best discounts on flights and hotels. While a person can also book their own individual travel with a student discount, the booking process is specifically designed to benefit the group trip set-up with student fare.

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The Bottom Line

StudentUniverse has created a travel booking site that benefits students with a passion for travel.  Partnerships offer student travelers discounted rates so they can experience the world without taking on a considerable amount of debt. Members who plan on using StudentUniverse to book their travel can expect the following from the service:

  1. Exclusive deals for students
  2. Discounted airfare/hotel accommodations
  3. Deals on tours and attractions
  4. Travel insurance
  5. Group travel preferred
  6. No comparison tool
  7. Only for current students
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Star Rating

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4.7

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850 Reviews

Review Breakdown

5 grade

70%

4 grade

20%

3 grade

6%

2 grade

1%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Faith Mwango

I liked everything about the booking. And above all, how you followed up to ensure I'm set since my first flight booking did not go pretty well. Thanks so much to the Student Universe team.

3 days ago

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Shone Daviz

If you are looking for cheap flights, your are in the right place . Student universe helped me find my international trip with one of the cheapest flight .

6 days ago

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Carmen Chen

When I book the flights, they only have the information of if it’s economy but never specify if it is basic economy. The basic economy sometimes does not have free carryon. But the platform does not offer this information when booking. So it will cause some trouble later on as I don’t know if I have free carryon.

4 weeks ago

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Charles Mambula

I liked the understanding of your staff, who were very friendly and helpful. They're very accommodating as well. I could have missed the conference due to not submitting my confirmation on time, but they were able to contain that and give me yet another chance, to be able to make it.

1 month ago

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Gabriela Contreras

I've received my booking inf. There were some issues with the card verification process. It's understandable for security reasons, but perhaps allowing a bit more time for customers to submit their documents could be helpful, as sometimes one might not have the documents readily available.

1 month ago

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Shifat Hossen

I am very much like this site as it is very student friendly and easy to purchase. I am very much optimistic in future flying

2 weeks ago

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Marco Kersten Cimatti Harries

I couldn’t purchase tickets online for my kids because they are under 13, but the customer service agent on the phone was very helpful and I was able to purchase tickets for kids via phone after I purchased online for the adults. Terrific price!

2 months ago

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Yairi Rosario

It was confusing in terms of airlines because the airline didn't send a confirmation email. So, I think it would be best if both student universe and the airline would send an email confirming.

2 months ago

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robin niroula

Nothing to comment about airlines……………..

2 days ago

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Ken P

Flights are cheap and the company is legit

4 days ago

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Sarah

The website is very easy to navigate and the process of buying tickets is very simple. I found the perfect flight at the perfect price and I got a confirmation email from my whole booking and itinerary just a day later. Very fast service and lots of important information provided from the website.

4 months ago

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KerryLee Adams

I wasn’t aware of StudentUniverse before making this reservation. Your site came up when I was searching for flights on Hopper. The site itself is very intuitive and user friendly. I had no problems making our reservation, understanding, and choosing our options including seat choice, flight insurance, and baggage protection. I don’t fly very often and I was dreading finally needing to look online… so much easier than I hoped. Thank you!

7 months ago

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Amelia B

I liked that the flight prices were cheap and I was able to purchase a flight without breaking the bank!

1 month ago

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Grace Clark

I liked the pricing but some delta flights that would pop up, when selected, would say oops then disappear from the search. They weren't available in the first place but student universe popped them up anyway.

3 months ago

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Irfan Ahmad

Best Services, economical prices.I compared the prices here to any other 3rd party sources and the prices were amazingly cheaper. Good for the student to enjoy their ride.

3 months ago

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Bashayer Alharbi

I wanted to know a bit more the reservation code that I could use in the airline. I had to send an email to check on that. Otherwise everything was perfect

3 months ago

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Anshul Kamble

Good prices, good deals for students. Good

5 days ago

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Gene Evans

I liked the fact that the agent recognized my flights by the dates and destination provided, and I did not have to provide much more information. He was patient, courteous and understood my needs. As I had never used StudentUniverse, I hope my forthcoming experience will motivate me to use them again.

5 months ago

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Tran Nguyen Chicago, IL

I just have the first booking on Student Universe, scared as the first time because im not sure is it real or not, the flight actually cheaper than other website with the good choice. But I still dont get the e-ticket, may take longer to get the email.

5 months ago

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Leah Tan

easy to navigate and use, filters were helpful as well

1 week ago

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Barbie

I was told about this site but was skeptical so i went ahead and tried it! To ky surprise it easy to use and straight forward on prices and other services. Found same flight fares as other sites but CHEAPER!!! Will use this site again for sure!! First Customer but I'll be a returned customer for sure.

6 months ago

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Christina Cain

I spent days and multiple hours on those days trying to find a reasonably priced international flight without multiple stops and without ridiculously long layovers. I finally found exactly what I was looking for (including a direct flight home from Italy to the US) on Student Universe for a reasonable rate!!

6 months ago

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Amani Patel Harrisonburg, VA

Very good deals and easy to book! Will be sure to use it in the future again! Made booking my last trip so easy and stress-free. I've recommended it to my other college friends, as well as post-grad friends. I have found it to be very affordable and helpful!

7 months ago Edited February 12, 2024

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Sid Roy

Great price And great experience. Looking forward for many other bookings

2 weeks ago

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Emanuel Enrique Rubio Muñoz

It was very affordable and I could select my seats and baggage very easily

3 weeks ago

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shlomo herzog

I got everything done Very good website Highly recommended

3 weeks ago

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Laura Rupp

I love this site for my student who frequently travels. Thank you!

3 weeks ago

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Aubrey Hirsch

I appreciate the low prices. I looked in a lot of places and found the best deal here

4 weeks ago

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Carol Walsh Pound Ridge, NY

I like the ease of booking and options provided: free changing fees, 1 checked bag free etc. I also thought the fares were very competitive. But, most of all I called the Student Universe number before I booked to see the quality of their cutomer service (and if a live human answered) ,and I was pleasantly surprised that they have 24x7 customer service.

10 months ago

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Bob Ellis Springfield, MO

Student universe is absolutely the best way to book flights as a student. They show you all the prices for dates near the date you choose to make sure you get the cheapest flight possible. Website is super easy to use, and the service is outstanding. This website has saved me so much money on international flights. Always book through student universe!

11 months ago

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Dave Meckfessel Stockton, CA

I had previously booked a one way, non-stop flight to Europe for the end of July with StudentUniverse. For my return to the US, I was looking for a flight back from Europe from a different city. With some patience, I found one with a reasonable cost and short layover on StudentUniverse. They offered better choices and costs than my usual flight website. I am especially concerned with being able to have my checked baggage already paid for with my original ticket, the cost of the flight and if there are short lay-overs or non-stop. I have been able to find flights with these parameters with StudentUniverse.

1 year ago Edited January 23, 2024

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Rodney Zvolanek

So far it’s been a great experience. I will leave a complete review after my flight is complete. Thank you.

2 months ago

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Foo Shi Wen

not bad , cheap prices. Process is a little long-winded and unclear though. Did not realise I need to confirm that I received a booking confirmation and almost got my flight cancelled

3 months ago

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Aaron Sprenk

There is cheap prices and its easy to use

2 weeks ago

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Sang Tran

It is my first time booking here. Hope it works

2 weeks ago

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Ashok Samala

It’s been good to have this universe for students

3 weeks ago

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Joseph Morris

It was very easy and affordable. Well done.

3 weeks ago

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Shumail Malik

I've been contended with the service I got.

4 weeks ago

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Syed Haider Raza Gillani Buenos Aires, C

The process off booking was fairly simple and the flights off everywhere at comparative good pricing all my cards and security verifications worked and the company website is trustworthy. Customer service is something that could be improved upon to make it more understanding of the changes that are done from any unforeseen circumstances

9 months ago

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Dan Gallagher Half Moon Bay, CA

This was my first experience with StudentUniverse. It has been wonderful. They found the flights we needed at very competitive prices. When I spoke with a customer service representative, he was knowledgeable, courteous and extremely helpful. I will definitely be keeping them on my go to list.

9 months ago

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Nikki Williamson

I've been using this site for two years now and I'm always happy.

1 month ago Edited August 9, 2024

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Damaris Benton

This was my first time using this site and it was pretty user-friendly.

1 month ago

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upinder gilhotra Saginaw, MI

Could be more clearer (other than the obvious name) on the mission of Student Universe so that it does not seem dubious to first time users. I trusted it and went ahead with the booking because I got redirected from a trusted site, and read a bit about it after I saw a cheap flight ticket, and everything looked in place and did not indicate anything unprofessional as most scam sites would. Also, it might be important to state/mention somewhere whether there is active verification needed for the student status of the traveler. The system did not ask me to verify my student status but many people might not go ahead thinking that it involves extra steps for verification.

1 year ago

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Marie Gunter Emeryville, CA

Clear presentation of information, and timely email updates are among my top kudos. Excellent service. That said, and for transparency - it would be good if you separate your intent for customers to confirm their bookings, from your request for customers to leave a review - that always requires one to sign-in by creating an account with a third party. That part-not so cool.

1 year ago

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RobertK

I loved the price, I was lucky that I saw your website above all the dozens of others.

2 months ago

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Kailash Tarachandani

Extra for baggge was paid but it never reflected on airline system. Finally bought at airline only. Hope I get the refund.

2 months ago

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Sivaprasad Alisetty Venkata

It’s a good n trust Worthy site, it’s my 2nd time and had a good experience

2 months ago

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Emmanuel Ufuah

It took a bit longer than usual to find flights which I thought was strange. The person over the phone kept going back and forth to confirm that my flight was there.

4 months ago Edited May 8, 2024

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Julia Sze Long Branch, NJ

This is the first time using StudentUniverse. I find the site easy to use and the prices are good. Purchased my first flight ticket with them - more to follow.

6 months ago

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evav Bergen, 46

We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it or is only going to resolve it for a list of fees - cute trick. The issue that occurred at the airport that caused the missed flight was resolved over the phone with the airline and they gave a green light to rebook at no cost (thank you KLM, you’re the best), but the third party agency needed to call in, seems like a simple step… That was 9 hours ago. Divanni, who is 18 years old, was stranded for 11 hours in the airport waiting for 'an email' that has still never came, though updates were promised. There were two flights today that he could have been rebooked on. NO COMMUNICATION FROM SU. this is shockingly bad customer service, because flight cancellations and changes are obviously urgent situations, and airlines typically resolve it as quickly as possible. student universe seems perfectly fine with stranding students, young adults, in precarious situations and trying to get more fees out of a desparate situation. We called at least five times because there were no emails or return calls. Called again this evening, and immediately after we see that the reservation has been deactivated and cannot be opened. Interesting. We are keeping documentation of all of this, and will work with KLM to report this to consumer protection authorities. DO NOT TRUST THIS COMPANY!!! THEY WILL ABANDON YOU WHEN ANYTHING GOES WRONG EVEN IF IT IS EASILY REPAIRABLE.

7 months ago