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StudentUniverse

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Author: Kaitlyn Short

LAST UPDATED: December 13th, 2024

StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. It was officially launched in 2000 and remains a privately-held company. The StudentUniverse platform is made up of a network of global partners which provide discounted pricing on flights, hotels, and tours. They have proprietary verification technology which ensures that individuals accurately maintain student status since the ticket and reservation discounts are designed to benefit them while in school. The company executive offices/headquarters can be found in Waltham, Massachusetts.  

Keep reading for pros and cons, plus StudentUniverse reviews from real users.

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The Good

  • Benefits for Students
  • Business Model
  • No Fees to Use Platform
  • Discounts

Benefits for Students

While most online travel booking agencies are fighting over the same types of customers, StudentUniverse has created a platform that benefits a specific group - college students and youth. Their platform was created in an attempt to make traveling more accessible and affordable for those currently enrolled in classes. Oftentimes, students are working or having to take on a considerable amount of debt to finance school so paying for experiences abroad would normally be out of the question. With the help of StudentUniverse, thousands of students across the globe are able to take part in meaningful travel with the ability to book cheap flights.

The most beneficial aspect of the StudentUniverse platform is first and foremost their ability to provide discounted travel options to students. All air travel, hotels, and travel activities/tours are provided at a discounted rate due to the participation of popular accommodation providers. These prices make travel somewhat reasonable for the common student to see the world without taking on additional debt. This exclusive pricing on airline tickets is only available to current students.

On top of travel deals, the site helps students figure out what type of visa they will need, depending on their destination, or the location of their study abroad program.

Business Model

The business model of StudentUniverse is rather complex, but yields positive results. Their technology and strategic partnerships with third party providers allow students to take advantage of some of the best discounts and travel accommodations available. The model is broken down as follows to maximize savings:

  • Exclusive airfare deals with over 220 airline partners
  • No membership fee for students
  • Hotel accommodations through a network of affordable lodging providers
  • Tours and activities discounted for students while traveling

No Fees to Use Platform

The travel service makes money solely off of commissions, advertising sales, booking fees, and some transactions. This set up allows students to still take advantage of the cheapest deals without having to pay an additional fee simply to use the StudentUniverse website. Students can easily filter flight results to find exclusive travel deals without a paid subscription.

Discounts

StudentUniverse offers a few discounts that a customer should know about. If members refer a friend who ends up booking a flight, both parties get $20 off on their next flight. 

Members get promo discount codes sent straight to their email inbox for additional discounts on their already cheap flights. A promo code can still only be used to book student flights.

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The Bad

  • Limitations
  • No Airfare Rate Guarantees
  • Best for Groups

Limitations

Obviously, this is not a platform for everyone. In fact, this platform cannot even be used by those who are not enrolled in classes at the high school or college level. StudentUniverse utilizes a verification technology that ensures an individual maintains a student status and is eligible for the discounts. Those individuals who are not students will not be able to book travel through StudentUniverse. Occasionally, there are deals for those ages 18-25 that are not enrolled in classes but these deals are not to be expected.

No Airfare Rate Guarantees

The platform, while boasting of providing discounts on travel accommodations, has openly admitted that they cannot guarantee rates on airfare. While airline rates are typically less expensive and more reasonable for students when using the platform, it is not so one hundred percent of the time. StudentUniverse states:

  • Airfares are not guaranteed to be cheaper than retail fares
  • Fares generally available on the market may be the listing price
  • Other booking sites may have access to other exclusive airfare deals that SU does not have a partnership with
  • No comparison tool exists to find the cheapest rate

Best for Groups

StudentUniverse’s discount booking service is best utilized in a group format. That means an entire class or a large group of students booking a trip together will receive the best discounts on flights and hotels. While a person can also book their own individual travel with a student discount, the booking process is specifically designed to benefit the group trip set-up with student fare.

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The Bottom Line

StudentUniverse has created a travel booking site that benefits students with a passion for travel.  Partnerships offer student travelers discounted rates so they can experience the world without taking on a considerable amount of debt. Members who plan on using StudentUniverse to book their travel can expect the following from the service:

  1. Exclusive deals for students
  2. Discounted airfare/hotel accommodations
  3. Deals on tours and attractions
  4. Travel insurance
  5. Group travel preferred
  6. No comparison tool
  7. Only for current students
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Star Rating

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4.6

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980 Reviews

Review Breakdown

5 grade

71%

4 grade

20%

3 grade

6%

2 grade

1%

1 grade

3%

Sentiment Criteria

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Hailey Dior

It was an easy quick process but there was so many extra fees that are usually grouped together when booking a flight, but this time was separated (instead of one fee it was a LOT of fees). Good experience still though. Might use again.

1 week ago

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Totka Hristova

I was happy to find out about Student Universe from a friend and pleasantly surprised from the affordable prices of the flights that I was searching for. I'm definitely recommending Student Universe to all my friends and family and looking forward to more destinations to travel to using their products and services.

2 weeks ago

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Taylor Stegman

It made it possible for me to go see my family for Christmas. Without this option, I don’t think I would’ve been able to afford it. Thank you!

3 days ago

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Siena Rose

I like that they’re partnering with Amazon Prime and offering such a steal deals on flight tickets for young adults, especially in this economy—very mindful, very demure

3 days ago Edited December 12, 2024

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Mickey Sawyer

Student Universe helped me get home for the holidays. Absolute blessing from The Lord. Couldn’t be more grateful!

2 days ago

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Shan Chen

It was my first time purchasing using the website and the process went very smooth. It was very helpful!

4 days ago

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Della Tsivor

I like using student universe because some of the deals I find there, I can't easily or normally find on google flights or other flight agencies.

1 week ago

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Mikhayla Sowemimo

I’ve had student Universe for at least 4 years now and it’s gotten cheaper. It’s cheaper than other cheap sites i’ve been using. I’m glad it’s better for students now.

1 month ago

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Harnain Kaur

Love the way the problem was quickly solved. Hats Off to the employee! Thankyou.

1 day ago

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pris cx

I loved how it was a good deal for young adults to be able to go home for the holiday

1 day ago

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Tanisha Senapati

thank you so much for helping me get back home for the holidays. I am so grateful

2 days ago

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Aditya Bisoyi

The website is big buggy as i faced issues with the contact number in my booking.

3 days ago

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Roció Romero

i’ve used student universe before to go to the philippines and i loved it! so i knew i had to use it for my next trip especially as a college student!

1 month ago

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Vinay Shah

Best rate compared to all online websites. I have been using the site to book my flight since last 3 years. I will certainly recommend Student Universe. Try you will not be disappointed.

2 months ago

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Phil Zulueta

Good prices. Wonderful time. I’m new to this but it is quite nice.

2 days ago

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Lilyan Luu

Service call center wait times !! + no easier way to cancel a flight other than call

2 days ago

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kaleem hammond

The queue was very misleading and should have the amount of tickets left

3 days ago

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Theadora Duane

I appreciated the user-friendly interface. I did not appreciate the price gauging as I continued my search.

1 week ago

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Linda Johaenning

loved the way it was designed, well structured and lots of checking, wether I like my trip like this

4 weeks ago

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Faith Mwango

I liked everything about the booking. And above all, how you followed up to ensure I'm set since my first flight booking did not go pretty well. Thanks so much to the Student Universe team.

3 months ago

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Evelyn Martinez

it is a great opportunity for students!!

1 day ago

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Leslie Ramirez

Nice and wonderful website and with all the great classics

2 days ago

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Frances Messina

It was a great experience and i loved it

2 days ago

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Shane Pineda

Thanks for the great opportunity and great deal.

2 days ago

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Pascalyn Omotosho

It was a great and efficient process. Fabulous team.

3 days ago

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Phillip

Got my $25 ticket!! So excited can't wait!!

3 days ago

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Youssef Mahdar

So happy with the flight and can’t wait!

4 days ago Edited December 13, 2024

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farah abdellatif

I really enjoyed the breeze of booking online

4 days ago

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Tien Trinh

Easy to buy ticket; I like the giving out promotion.

1 week ago

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Carmen Chen

When I book the flights, they only have the information of if it’s economy but never specify if it is basic economy. The basic economy sometimes does not have free carryon. But the platform does not offer this information when booking. So it will cause some trouble later on as I don’t know if I have free carryon.

4 months ago

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Charles Mambula

I liked the understanding of your staff, who were very friendly and helpful. They're very accommodating as well. I could have missed the conference due to not submitting my confirmation on time, but they were able to contain that and give me yet another chance, to be able to make it.

4 months ago

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Gabriela Contreras

I've received my booking inf. There were some issues with the card verification process. It's understandable for security reasons, but perhaps allowing a bit more time for customers to submit their documents could be helpful, as sometimes one might not have the documents readily available.

5 months ago

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Amareya Reese

the website offered great prices on international flights for students

1 week ago

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Sabina E

It was super simple and easy. I found a good deal for a holiday

1 week ago

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Matthew Norris

I made an error on my booking and had to call customer service. i was on hold for an hour and a half and my issue was not fixed. I had to pay $40 to cancel despite buying insurance.

3 weeks ago Edited December 1, 2024

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Adabre James Agamah

It was easy to book, but my birth date is incorrect so I am waiting to see smoothly it will be handled before I can fully rate you.

3 weeks ago

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Sohaib S

I liked the smooth process. I disliked the fact that I need to pay $100 in case I decided to change my flight. But overall is good.

1 month ago

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Irena Nguyen

I just don’t like how the updated price increase was listed before I clicked on it and when I refreshed, the updated price didn’t show yet either.

2 months ago

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dbhat

The price is good,. But customer service is very bad and impolite. Will you allow me (Dinkar) in US to change the itinerary for my wife (Usha when she is in India if required? Simple question, but hard to get answer. I could have easily have chosen a different travel agent who would let me do this.

2 months ago

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B SJ

Good with limited emails. Customer is not bothered with endless emails on confirmation, route changes, options, upgrades etc.

2 months ago

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Evans Oteng

I received booking confirmation but later on I got another message that there was an error with my payment process as my bank did not allow the fare to be charged.

2 months ago

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Shone Daviz

If you are looking for cheap flights, your are in the right place . Student universe helped me find my international trip with one of the cheapest flight .

3 months ago

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Green Music

High volume led to extremely long wait time

4 days ago

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Lizmo

It provided a really great opportunity for me

4 days ago

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Marco Kersten Cimatti Harries

I couldn’t purchase tickets online for my kids because they are under 13, but the customer service agent on the phone was very helpful and I was able to purchase tickets for kids via phone after I purchased online for the adults. Terrific price!

5 months ago

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Albert Tou

I can purchase inexpensive fights with StudentUniverse.

1 week ago Edited December 9, 2024

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Kaylin Lee

Super great deals for students and super easy to use

1 week ago Edited December 6, 2024

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איש מירון

Great prices like never elsewhere highly recommended

1 week ago

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John Abrams

So cheap! And very easy to navigate! Thanks

1 week ago

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Sarah

The website is very easy to navigate and the process of buying tickets is very simple. I found the perfect flight at the perfect price and I got a confirmation email from my whole booking and itinerary just a day later. Very fast service and lots of important information provided from the website.

7 months ago