How to Choose the Best HVAC Brand

Selecting the right HVAC brand for your home or business is a crucial decision that impacts your comfort, energy efficiency, and budget. With a myriad of HVAC system brands available, it's essential to know what factors to consider before you make a purchase.

Here's a step-by-step guide to help you choose the best HVAC brand for your needs:

1. Evaluate your needs

Before diving into HVAC products, assess your specific requirements. Consider the size of your space, your climate, and your budget. Knowing these factors will help you narrow down your options and choose an HVAC system brand that fits your specific needs.

2. Research HVAC brands

Invest time in researching different HVAC brands. Look for established companies known for their reliability and innovation. Pay attention to customer reviews, industry ratings, and any awards or recognitions that highlight a brand's reputation.

The top 3 HVAC brands on BestCompany.com, include the following:

Carrier

Carrier was founded in 1915 by Willis Carrier, the inventor of the first modern air conditioning system. Since that time, Carrier has become a trusted name in the HVAC industry and offers a range of systems that are built to meet the varying needs and budgets of its customers.

On BestCompany.com, 96 percent of Carrier reviews are four or five stars. Satisfied customers frequently highlight the following about their experience with the company:

• Reasonable pricing
• Carrier system longevity — many customers indicate that their Carrier system(s) function for years with little to no maintenance
• Lower utility bills after installation

Learn more about Carrier

All Year Cooling

All Year Cooling was founded in 1973 and primarily serves customers residing in Florida. The company is family-owned and operated, providing customers with a more personalized approach to HVAC installations, maintenance, etc.

On BestCompany.com, 100 percent of All Year Cooling reviews are four or 5 stars; however, it’s important to note that the company’s current review count is limited and may not reflect the experience of the majority of customers. That being said, satisfied All Year Cooling customers frequently highlight the following about their experience with the company:

• Fast response times
• Excellent customer care — contractors provide personalized service and solutions
• No pushy contractors — the All Year Cooling team will work with you to determine the most cost-effective maintenance solution for your existing system and won’t push buying a new unit unless absolutely necessary

Learn more about All Year Cooling

Whirlpool

Founded in 1911, Whirlpool is a well-known name in the HVAC industry. The company is a stand-out for energy efficiency in the industry and offers a wide range of HVAC systems that have high SEER ratings.

On BestCompany.com, 100 percent of Whirlpool reviews are four or 5 stars; however, it’s important to note that the company’s current review count is limited and may not reflect the experience of the majority of customers. That being said, satisfied Whirlpool customers frequently highlight the following about their experience with the company:

• Reliable HVAC units that are built to last
• Fast and efficient service
• Comprehensive warranty coverage

Learn more about Whirlpool

3. Check energy efficiency ratings

Energy efficiency is an important factor when choosing an HVAC system. Efficient HVAC products can reduce your monthly utility bills while also minimizing your environmental footprint.

When considering the energy efficiency of different HVAC systems, it’s recommended to look for brands that offer high SEER (Seasonal Energy Efficiency Ratio) ratings. SEER ratings measure the cooling output of an HVAC system divided by its energy consumption over a typical cooling season — the higher the SEER rating, the more efficient the system. If you’re unsure what level of rating to look out for, a good SEER rating is typically 14 or higher, although the average SEER rating for most systems is 16. 

In addition to SEER, consider other ratings such as HSPF (Heating Seasonal Performance Factor) for heat pumps and AFUE (Annual Fuel Utilization Efficiency) for furnaces, which indicate the heating efficiency.

4. Consider the range of HVAC products

A good HVAC brand should offer a variety of products to meet diverse needs, although some brands specialize in specific systems, such as air conditioning units. Whether you need a central air system, ductless mini-splits, or heat pumps, ensure the brand provides options that suit your specific situation.

5. Review warranties and support

A robust warranty not only offers you some protection for your investment due to malfunction or damage, but it is a sign of a brand's confidence in its products. HVAC companies offer varying warranty coverage, but there are a few components that you may want to look out for, ensuring that you’re getting the most comprehensive warranty coverage you can. When evaluating warranties, some components to look out for include the following:

• Coverage duration — Most HVAC systems come with warranties that last between 5 to 10 years. Some premium brands offer extended warranties up to 15 years.
• Parts vs. labor — It’s important to understand what the warranty covers. Some warranties cover only parts, while others include labor costs for repairs.
• Transferability — If you sell your home, a transferable warranty can be an attractive feature for potential buyers.
• Registration requirements — Some brands require you to register your system within a specific period to activate the warranty. Ensure you follow the necessary steps to avoid losing coverage.

In addition to warranty coverage, it can be important to consider the availability of customer support and whether the brand offers comprehensive service plans. The top HVAC brands on BestCompany.com are frequently highlighted by customers for offering fast, efficient, and personal service. HVAC companies that offer excellent customer support can provide you with the peace of mind that you can receive service whenever you need it.

6. Compare pricing and value

HVAC systems vary in price based on their function, size, capacity, and more. Depending on the type of system you’re in need of, prices can range anywhere from $700 to $40,000. Thus, it’s important to draw up a budget during your HVAC brand research, to ensure that you’re getting the best system for your needs at an affordable price.

While price is an important consideration, it shouldn't be the sole factor in your decision. Compare the cost of different HVAC products against their features, efficiency, and warranty. Investing in a high-quality system may save you money in the long run through lower operating costs and fewer repairs.

7. Check for rebates and incentives

Many HVAC brands and local utilities offer rebates and incentives for energy-efficient systems. These can significantly offset the initial cost of your investment. Common types of HVAC rebates and incentives include the following:

• Manufacturer rebates — discounts provided by HVAC manufacturers on the purchase of specific models
• Utility rebates — rebates offered by local utility companies for installing energy-efficient systems
• Federal and state tax credits — tax incentives for homeowners who install qualifying energy-efficient HVAC systems
• Seasonal promotions — limited-time discounts or cashback offers from HVAC brands during certain times of the year.
• Energy star incentives — special offers for systems that meet Energy Star efficiency guidelines

Not all HVAC brands may offer rebates and/or incentives, but many do. Thus, being somewhat well-versed in what may be available can provide you with the opportunity to more deftly wade through HVAC brand options, allowing you to find the best fit for your needs.

8. Schedule a professional assessment

Before making a final decision, have an HVAC service provider assess your space. They can provide tailored recommendations and ensure that the system you choose is appropriately sized and configured for optimal performance.

In addition, many HVAC companies provide free quotes, allowing you to easily compare costs based on your needs.

By following these steps, you'll be well-equipped to choose an HVAC brand that delivers comfort, efficiency, and long-term value. Remember, a well-informed decision can lead to a more satisfying experience with your HVAC system.