Overview
Lennox
Undisclosed
Carrier
Undisclosed
Ratings
Lennox
Carrier
Reviews
Lennox
Reviews
Carrier
Reviews for Lennox
Helpful Favorable Review
Lisa Anne
September 2nd, 2022
Littleton, CO
DETAILS
Review Source
We have Lennox HVAC unit in our motor home and it has been extremely reliable and we have had no issues. We opted for the additional warranty and setting it up was very easy and stress free. We highly recommend this company for their quality built products and their additional warranties they offer.
Helpful Critical Review
Stephen Russell
September 16th, 2021
DETAILS
Lennox is taking 4 weeks to replace a 3-month-old compressor on a new 4-ton unit put in this summer. Abismal performance and they don't answer the local HVAC installer request for information. If we were talking a few days I am just a spoiled customer. Sorry but this is now 29 days later and no delivery notification for the replacement yet. The temp at night does get to the mid-upper 70s by sunrise. Find another brand to save yourself this missery.
Reviews for Carrier
Helpful Favorable Review
carole abel
February 21st, 2024
Palm Coast, FL
DETAILS
just had an older AC unit replaced with a Carrier AC. contractor offered us a great install rate before the season gets busy here in Florida, using heat currently but can already see a difference in the energy bill. Be sure that any new AC unit is 16+ for SEER rating if you can get a tax credit and check to see if contractor is listed with your power provider so you can get a rebate- keeping cool
Helpful Critical Review
The Final Word
Carrier and Lennox are highly reputable HVAC brands with unique strengths. Carrier offers a wide range of systems with reliable performance and advanced smart controls, while Lennox focuses on cutting-edge energy efficiency and premium comfort. This comparison of Lennox vs. Carrier will help you determine which brand aligns best with your HVAC system needs, budget, and long-term goals.
Equipment
Lennox is known for its high-efficiency systems, particularly the Dave Lennox Signature® Collection, which includes models like the SL28XCV air conditioner with a SEER rating up to 28. Lennox's mid-range Elite® Series and budget-friendly Merit® Series ensure options for smaller budgets without sacrificing quality.
Carrier's Infinity® Series is its premium lineup, featuring variable-speed compressors, advanced humidity control, and quiet operation. Carrier also offers mid-tier (Performance® Series) and budget-friendly options (Comfort® Series), providing flexibility for different needs and budgets.
Cost
Costs for HVAC systems depend on factors like model, efficiency, installation, and location. Here’s an overview of costs, including installation:
Lennox:
- Entry-level systems: $3,500 to $5,500
- Mid-range systems: $5,500 to $8,000
- High-efficiency systems: $8,000 to $14,000+
Lennox systems are often priced higher due to their advanced energy-efficient technology and premium features.
Carrier:
- Entry-level systems: $3,000 to $5,000
- Mid-range systems: $5,000 to $7,500
- High-efficiency systems: $7,500 to $12,000+
Carrier offers flexible pricing, making it accessible for various budgets.
Warranties
Both Lennox and Carrier offer standard and extended warranties, but each brand has its own specific warranty features.
Lennox:
- Standard warranty: 10 years on parts, plus 20 years or a lifetime limited warranty for heat exchangers for some models.
- Extended warranties: Lennox offers extended coverage plans for parts and labor.
Carrier:
- Standard warranty: 10 years on parts with product registration.
- Extended warranty: Available for additional labor coverage and extended parts coverage.
Both brands require product registration to take full advantage of warranty coverage, so be sure to register your product as soon as possible after installation.
Installation
Both Lennox and Carrier emphasize the importance of professional installation.
- Lennox Premier Dealers provide specialized training and certifications to guarantee high-quality installations and adherence to brand standards.
- Carrier’s Factory-Authorized Dealers are trained to ensure proper installation, optimal system performance, and longevity.
Maintenance
Regular maintenance is critical for HVAC system performance.
Lennox provides detailed maintenance plans that ensure systems operate at peak performance, reducing energy costs and extending system lifespan.
Carrier dealers offer maintenance plans that include inspections, cleaning, and priority service.
Energy Efficiency
Lennox leads the industry in energy efficiency. Its SL28XCV model achieves an impressive SEER rating of up to 28, making it one of the most energy-efficient air conditioners available. Lennox systems often exceed ENERGY STAR® standards, making them perfect for homeowners who want to focus on energy efficiency.
Carrier’s Infinity® Series features models with SEER ratings up to 26, offering excellent energy savings. Its Greenspeed® Intelligence technology adapts to energy demands for efficient performance, making it a great option for homeowners who do not need as much energy efficiency but still want to save on their energy costs.
Customer Service
Lennox Premier Dealers are known for their expertise and high-quality customer service. Lennox provides strong support through its dealer network, though experiences may vary by location.
Carrier is praised for its extensive network of Factory-Authorized Dealers, ensuring consistent and responsive service. Customers generally report positive experiences with Carrier-certified contractors.
Noise Levels
Both Lennox and Carrier offer quiet systems:
- Lennox: Lennox systems, especially in the Signature® Collection, feature SilentComfort™ technology, operating as quietly as 59 dB for air conditioners and even lower for heating systems.
- Carrier: Carrier’s Infinity® Series achieves sound levels as low as 51 dB, ensuring quiet operation.
Financing Options
Lennox provides financing options through Lennox's own financing programs, including low monthly payments and promotional offers.
Carrier offers financing through its Wells Fargo Home Projects Credit Card, including deferred interest plans and promotional options.
Smart Home Integration
Lennox systems feature the iComfort® S30 ultra-smart thermostat, which allows for remote control, real-time monitoring, and compatibility with smart home systems like Amazon Alexa and Google Assistant.
Carrier systems integrate seamlessly with smart thermostats like the Carrier Infinity® System Control and third-party options like Nest and Ecobee.
Lifespan and Durability
Lennox systems are durable, often lasting 15 to 20 years. Premium Lennox models, with their energy-efficient features, may have fewer wear-and-tear issues over time. This is a great option for homeowners who want to spend less time on HVAC maintenance.
Carrier systems also have a lifespan of 15 to 20 years with proper maintenance, offering excellent long-term reliability for homeowners who do not mind a little more maintenance.
Environmental Impact
Lennox leads the way with efficient HVAC models that minimize energy usage and reduce carbon footprints. Its systems also use eco-friendly refrigerants.
Carrier also prioritizes sustainability with energy-efficient systems and eco-friendly refrigerants like R-410A.
Regional Availability
Lennox products are broadly available nationwide, though premium models may have slightly less availability in certain regions.
Carrier systems are widely available throughout the United States and supported by an extensive dealer network.
Conclusion
Lennox and Carrier are top-tier HVAC brands, each excelling in different areas:
Lennox: Best suited for homeowners prioritizing energy efficiency, premium features, and innovative technologies.
Carrier: Ideal for those looking for reliability, a variety of options, and advanced smart controls at competitive prices.
Both Lennox and Carrier offer excellent HVAC systems with strong warranties, professional installations, and financing options. When looking at Lennox vs. Carrier HVAC options, the choice ultimately depends on your home’s needs, energy goals, and budget.