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Swiss Air

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42 User Reviews

9.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: May 14th, 2026
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Cathy Joyce

Our Technician John was very thorough, he explained everything he was doing , he checked everything with our HVAC SYSTEM. Our thermostat wasn’t working properly. He fixed everything and made helpful suggestions. We have had Academy Air for years, using all of their services and have been very pleased

3 weeks ago

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Greg Newell

Im on a HVAC maintenance plan with SWISS Air and just had my Spring service done by Bill L and his assistant Cody, these guys were great! They took their time, were VERY thorough and very polite & professional. I normally keep a close eye on my HVAC system, but they still found a few issues that I was not tracking. Thank goodness, because the summer heat is about to start and they easily saved me hundreds of dollars in repairs. Thank you for the excellent service!

3 weeks ago

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Chandrasekaran Krishnamurthy

Great experience with John from Swiss Air Heating & Cooling! He defined and installed the basement vents perfectly, keeping airflow and layout in mind. Super professional, quick, and easy to work with. First step of our basement project done right—highly recommend!!

2 months ago

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Tammy Handley

We called Swiss Air to repair a leak in our gas lines. Our technician, John, was great to work with. He was friendly and personable, explained what needed to be done, and fixed the problem quickly. He also arrived within an hour or two of us calling. Overall, the experience was great, the price was reasonable, and the work was done well. We'll definitely call Swiss Air again if we need help in the future.

2 months ago

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42 Reviews

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Charlie Hankins St Louis, Missouri

I’ve used Swiss Air for several years now. Technicians are professional and courteous. I recommend them and will use them for future needs.

3 weeks ago

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Kathy Doerrer

We have used Swiss Air for many years for our maintenance of our furnace and air conditioning When it came time for us to replace our old HVAC system, it was. A easy decision to chose Swiss Air to do the install. We are very pleased with this system and the service we have been provided. We highly recommend Swiss Air and their staff.

5 months ago

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Kristie Slezak

We have worked with Swiss Air for years and they have always been fair and honest with us. Their technicians answer our questions or find out the answers for us if they don’t know right away. They recommend certain maintenance issues but don’t pressure us into anything that doesn’t need to be done right away. It makes us feel like they care about the customer and not just a sell. Keep up the good work Swiss Air!

7 months ago

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Debbie Williams

I never leave these kind of scores. This company has exceeded every expectation I’ve had. I bought the condo I live in now and found that Swiss Air had installed the HVAC unit. I had never heard of them before, so I thought I’d take a chance On them when a seasonal inspection came due. Wow…. Just Wow! From the initial call to the technician that came, I was amazed!! So courteous, so respectful, so knowledgeable!! Everyone took time with me and explained all things clearly and concisely. I have built and run corporate help desks all my life and this company displays many things I taught my agents. Setting customer expectations is key and this Management Team has it right. I compliment all involved with Swiss Air!!

9 months ago

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Sandra Wirth

We made sure to get several quotes and we were particularly impressed with the warranty on parts AND service. We were pleased with the installation process and pricing and definitely recommend Swiss Air to ithers.

4 months ago

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Hank Jardine

I’ve seen up close how good the service is. From who answers the phone to the technicians come to the home. Very thorough and give easy to understand information regarding what they find I highly recommend Swiss Air. Great service and technicians who know what they are doing.

7 months ago

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James & Katie Welch

The office will make sure you’re aware of when your appointment is and will update you on the whereabouts of the technician. The technician will call and let you know they’re on their way. They are cordial and get right down to work. The technician is mindful of your floors and will wear slip on covers over their shoes. After they’re done they walk you through all the work they did and let you know the status of your furnace or ac. I’ve been a Swiss air customer since 2005 or so and never had any issues with the service.

10 months ago

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Mary Ashley

They showed up at the end of a very hot day and got to work right away on an A/C issue. They listened to my concerns and addressed all of my issues. They also inspected the furnace and pointed out possible problems. This helped me to plan for future repairs or replacement of furnace. They also suggested a better filter to use so that the air would be cleaner.

10 months ago

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Mary T. Dolan

Swiss Air was a life saver. After more than 25 years, our AC unit went out in the middle of very high temps. Levi answered my call and asked Allen Parker to visit my home that morning. It was amazing. And the new Daikon was installed within two days. The crew was great! And … I received 0% financing. What could have been a crisis turned out to be a wonderful experience. I hope to be working with Swiss Air from now on:

10 months ago

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Mark Tinsley

Replaced our old hvac systems in our house after we moved in. Swiss Air was the company we used to do the work. The installers were great. Work done quickly and left everything clean. Very happy with the systems installed. Also use Swiss Air for our yearly maintenance and any service needed. Always easy to schedule. Very nice people and they spend time answering questions we might have.

10 months ago

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Jim Krekler

My neighbor used them, and he was quite pleased. I myself had an awesome experience, and continue to do so with their follow ups

3 months ago

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Quinta Canada

They was professional and friendly staff. They came on time and provided me with information about my unit. The price was great compared to there competitors.I will truly recommend the company to friends and family members.

8 months ago

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Bonnie Naethe

When the found out one of us was Veteran they told us about their maintenance program. It has been very helpful in keeping the maintenance up on our new home. Always professional and kind.

8 months ago

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SH

Swiss Air technician did a thorough pre-buy inspection of the HVAC system and provided a detailed list of findings & recommendations. The was an as-is residential contract so it was important to us to have a thorough inspection and Swiss Air provided just that.

9 months ago

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Linda Walker

We went with this company due to issues we were having with a previous company. Swissairstl has always been efficient. On time. Everyone I have dealt with is courteous. Always on time. Quick to get you in for service. I have absolutely NO complaints against this company as every thing has been awesome

10 months ago

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Vince Giancola

Swiss air is simply the best, their system was installed perfectly by very experienced and professional employees, the house is as cold as the beer in my fridge! Also have a 12 year warranty, parts and labor! They come out yearly and clean and inspect the unit as well, extremely happy with our purchase of new ac and furnace!

10 months ago

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Aaron Greco

Swiss Air has always been incredibly professional and knowledgeable with every tune up or appointment I've set with them. Highly, highly recommend them to anyone need HVAC services; Layne is our usual technician and he is wonderful.

10 months ago

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Rhonda Demarest

Swiss Air installed a new air conditioner/heater MANY years ago. They honored a warranty with a new part with friendly and fast service. They schedule an inspection and cleaning twice a year. I have been very happy with their service!

10 months ago

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Kathy Higgnis

The Swiss Air technician was very knowledgeable and professional. He found the problem quickly and showed me the burn area in the panel that needed to be replaced. My thermostat was also not functioning properly. He was able to replace that immediately.

10 months ago

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Beverly Kearbey

We just bought a home here in Oakville and were in need of a new unit as the one that was here was shot. The presentation on the new Swiss Air unit given to us was fantastic and we were sold on it immediately! It is working beautifully, just like he said it would. We would highly recommend Swiss Air to anyone!

10 months ago

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Franco Puetz

I love working with Swiss Air - they are super knowledgable and always go above and beyond!

2 months ago

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Ben Jackson

Super friendly technician. Explained why we were experiencing the issue and how we could remediate without being pushing into selling us a costly solution.

8 months ago

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Glenda Love

I have been with Swiss Air since 2004 and have never had any issues with their company. They are always on time and courteous at each service appointment. I woukd highly recommend for all your heating/AC needs.

9 months ago

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Ivan B

Installation went well. Install team very professional and hard working. New system quieter than previous system and the new variable speed system is more comfortable than our previous single stage (on/off) system.

10 months ago

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Chris Forster

Great people. Great communication. On time. Good pricing. Thanks again

2 months ago

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Kanthi Parmargari

Wonderful tech team who fixed my HVAC!! I highly recommend you this company who are customer centric!!

5 months ago

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Jean Parker

I like their maintenance program, all the people are so friendly and professional, and they never try to sell me things I don’t want or need.

6 months ago

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Nicholas Damato

Great team of people..fair prices… great maintenance program.. staff shows up on time and a very pleasant snd experienced staff.

7 months ago

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Patricia Kerr

Great communication, friendly repairman who explained the problem. He ordered part and was installing it within 3 days. Would recommend them. Very satisfied.

9 months ago

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John Metz

Their ownership and technicians go the extra mile to make sure that you are valued and satisfied. The best HVAC company that I have ever done business with!

10 months ago

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Debra Martin

Install crew was great efficient and clean

2 months ago

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Patty Vehige

They are responsive and easy to work with. I am in the club and they work hard to make sure my spring and fall checkups are done well.

10 months ago

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Teresa Durbala

Always on time, efficient, and trustworthy! I called them when I was in a pinch...I have sung their praises to numerous friends and neighbors!

10 months ago

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Dwight Hutchins

Great customer service and the technicians are very knowledgeable

4 months ago

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Eziwhuo Gift

I like Swiss Air they’re smooth, the service felt genuinely caring, and everything was well organized from start to finish.

4 months ago Edited February 3, 2026

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Linda & Alan Treece

Because I've known Ron for many years, and have always received great service.

7 months ago

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mavris

Customer Review Video

3 months ago

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Terry & Stu Heck

They offer great service, fast and friendly.

7 months ago

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James Rentze

Technician very kind & thorough! Always on time!

8 months ago

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Jeff & Jill Shirey

Love the excellent customer service and attention to personal needs.

10 months ago

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Kristin Hawkins

Swiss Air has always done great and honest work.

10 months ago

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Mark Murphy

Very professional and quick installation.

10 months ago

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