Bank of America


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6 User Reviews

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Based in North Carolina, Bank of America offers financial solutions for customers who are looking to manage their money. Bank of America offers services and products whether they’re for personal needs, small businesses, wealth management or businesses and institutions. Bank of America seeks to give back to the community through its partnership with Habitat for Humanity. It also offers retirement planning services.  

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Bank of America Logo Bank of America



6 User Reviews

The Good

  • Great services
  • Habitat for humanity partnership
  • Online and mobile banking

Great Services

Have been in business for over 200 years with $2 billion in total assets. They offer services to personal, small businesses, wealth management, as well as business and institutions. They are a developed bank that provide many services for customer needs:

  • banking for checking, saving, and CD accounts
  • Loans for mortgage, refinance, home equity, and automobiles
  • investments with retirement, IRA and 401k, 529 and college savings, and other investment products
  • consumer and commercial finance services
  • learning with budgeting and saving, managing credit, home buying, and retirement planning

They are a global bank with more than 5,000 retail banking offices in the U.S. alone. Only bank where they provide a "Learning" tab for customers to learn more about finances.

Habitat for Humanity

As part of its goal to give back to the community, Bank of America has a partnership with Habitat for Humanity. Bank of America launched a first-ever global multi-city build in 41 communities. This effort was made possible by a $6 million investment from the Bank of America Charitable Foundation.

Online and Mobile Banking

For the on the go customer, Bank of America also provides online banking and mobile banking. Its mobile is available for Apple and Android users. Customers who use mobile banking can take advantage of different factors including:

  • Mobile check deposits
  • Money transfers
  • Manage accounts

Bank of America's mobile app has been recognized as having the Best Overall Identity Safety in Banking by Javelin Strategy and Research.

The Bad

  • No student loans
  • Banking fees
  • Opening fee

No Student Loans

College students who need help with funding will not find student loans available at Bank of America. They will have to choose another bank to receive a loan that will help them achieve a higher education.

Banking Fees

There are banking fee's for their two checking accounts. Some examples are:

  • Opening fee, depending on the type of account there is a minimum opening fee of $25 or $100
  • Maintenance fee of either $12, $14, or $25 which can be avoided by meeting banks criteria
  • Overdraft and returned items fee $35
  • Overdrafts Extended Overdrawn balance $35
  • Overdraft protection service each transfer $10
  • Other common fees are check and deposit ticket orders, consulate letter fee, returned item chargeback fee, legal process fee, stop payment fee ($30), and wire transfers

Opening Fee

For the 3 saving account there is an opening fee of $25 and 2 of the 3 have a .01% Annual Percentage Yield (APY). If requirements are not met there will be a $5 or $12 monthly maintenance fee.

The Bottom Line

Bank of America has proved themselves to be a secure bank to open an account for personal, small business, wealth management,  or business and institutions.  Their many services provide an excellent source for financial needs as well as the opportunity to learn more for yourself. This is the only company where they provide an option where you can learn about finances. Consumers can reach their customer service line during business hours or get automated support 24/7.

Our recommendation: If you're a student and in need of a loan, it may be best to look elsewhere. For everyone else, consider Bank of America for your banking needs.

User Reviews


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December 17th, 2017 Pleasant Grove, UT DETAILS

Value for your money
Quality of product or service
Customer Service
Company trustworthiness

Bank of America's website is not my favorite. It is complicated and not easy to use. It is not user friendly. This is a huge company. You think they would fix this. But as a bank, they are fine.



Linda Hill

November 8th, 2017 DETAILS

Value for your money
Quality of product or service
Customer Service
Company trustworthiness

Bank of America has been wonderful! Their customer service can't be beat. When you call... you actually get a person!



Gary Mayer

November 2nd, 2017 South Jordan, UT DETAILS

Value for your money
Quality of product or service
Customer Service
Company trustworthiness

have treated me very fairly over the years with my auto loans



Connie Mayer

November 2nd, 2017 South Jordan, UT

Banks are banks. Credit unions are better to me, but Bank of America is just fine. I talked to a customer service rep and compared services, and even though banks are pretty similar, Bank of America just wasn't the right fit for me.




June 12th, 2017

We have used Bank of America for about 30 years. Their website is easy to use, and we appreciate the options available for paying bills, transferring funds, and managing our money. Their interest rate is rather on the low side for their savings program, but they have been a good company to work with otherwise.



Kenneth Okerlund

June 7th, 2017 Orem, UT

I love using Bank of America, they were always consistent with their billing. The online site and the mobile app were really well done and user friendly. I never even needed to see a representative because everything was so easy to figure out and do myself.