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Bank of America

Is This Your Business?
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4.7

Overall Score

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Michelle Hawker Las Vegas, NV

I have had primarily bad experiences banking with Bank of America. They are not personable, have made some banking errors that took me months to rectify at my expense.

6 years ago

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Richard Broad Fairfax, VA

no problems with them . They have managed my bill pay service well

3 years ago

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Jones House Publishing Houston, TX

Watch your account yourself, don't rely on them. And they act like it's their money when you want to take some out.

5 years ago

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Grandma Davenport, FL

Good service, friendly, take good care of my money!

5 years ago

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Otmara Zuloaga Miami, FL

Good service, good communication and information

5 years ago

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Shelia Degus

Service quality of website convenience ................

5 years ago

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charles wilson

Not a local bank near my area i have to drive 24 miles one way to bank

5 years ago

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EDITH

Everything goes pretty well. I like getting a card copy of my statements.

5 years ago

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Nedda Brazwell

THeir employees are helpful and friendly

5 years ago

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Hector H

Because they have great software and customer service

5 years ago

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Sharon Cunningham

Great customer service and they are very friendly.

5 years ago

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kenn brinck

They've given me excellent banking service, for years.

5 years ago

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VEMNAS

Very professional and helpful with customers in mind

5 years ago

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Janice Tezack

I've had this Bank forever and they will not work with me on auto refinance or credit cards

5 years ago

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Joyce Davis

THEY SAVE MY HOME FROM FORECLOSURE AND HELPED ME RE-ESTABLISHED MY CREDIT

5 years ago

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Susan Cohen

Support, efficiency, dependability, and ease of access

5 years ago

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Cheryl Witter

Always willing to help. Great customer service

5 years ago

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Jamie Broussard

They closed the branch in my town. Now I need to drive 20 miles to do banking.

5 years ago

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Marsha Mann

Excellent Service, many locations, good customer service

5 years ago

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Karen Fortier

accounts meet my needs, close to home , grest staff

5 years ago

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Review Source

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Tysen Rohner Gilbert, AZ

The bank tellers provide good service. ATM's are quick and easy to use.

5 years ago

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Dan

Great customer service and experience and products.

4 years ago

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Denise

Charged me an account transfer fee. I needed the service during the hurricane. Gee thanks Bank of America.

5 years ago

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NYLE LAGRANGE North Branch, MN

Long term credit relationship and top customer service.

5 years ago

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Sam Jankovich Tuolumne, CA

Horrible evperoence with on line service very undeniable service and professional service

5 years ago

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Sunil D Chandler, AZ

Poor Fixed Income investment (aka CD) rates

5 years ago

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Jose Argueta

My bank is very good they have a very understanding people

5 years ago

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Deborah Harrison

Locations are limited and out of the way.

5 years ago

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myron s krouse

i get treated like a customer not a number

5 years ago

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Sharon Carter

Bank of America charges a monthly Service charge on my savings account if I don't have a balance of $300.

5 years ago

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Anonymous

High maintenance fees, horrible phone reps, willing to "write-off" a Visa debt instantly, damaging credit'

5 years ago

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Michelle Nixon Phoenix, AZ

Disappointed . Closed account after it got hacked no notice

1 year ago

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Cristine Gonzales Tallahassee, FL

So trash I had to rate them twice. Probably got charged thousands in hidden fees.

3 years ago

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Ms. K. May

They nickel and dime you for every little thing.

5 years ago

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Marv1959

Big and impersonal. Large footprint. Many locations

5 years ago

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Craig

Not user friendly when it comes to customer service

5 years ago

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James McIntyre

Great employees all left . Not enough tellers . Long lines . Poor Service .

5 years ago

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Darrell Morgan

excessive fees, no value in the service fees

5 years ago

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Patty Miles

in bank service sucks. they don't care about the little guy any longer..

5 years ago

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Adam B

slow, unresponsive, changing to the wrong direction

5 years ago

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Dorothy Axtell

Long wait times in line and few tellers.

5 years ago