AUTOPAY

Name: AUTOPAY
Rating: 1.5

1.5

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1,949 User Reviews

7.0

Overall Score

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1.5

star star_half star_border star_border star_border

1,949 User Reviews

7.0

Overall Score

Visit Site

The Good

The Bad

Bottom Line

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Company Details

Time in Business

18 Years

Company Headquarters

8055 E Tufts Ave, Denver CO 80237

Number of Reviews 1,949

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: November 5th, 2025

AUTOPAY provides direct-to-consumer financing and refinancing for individuals looking for the best financing terms and a no-hassle transaction.

Highlight: AUTOPAY rates and terms

Rates — as low as 1.99%
Minimum income requirement — $2,000 per month ($24,000 annually)
Minimum credit score — 600
Loan amounts — $2,500–$100,000
Loan terms — 24–84 months
No Social Security needed for prequalification
Loan offers are good for 30 days

Continue reading for a full review of this auto refinance company, or jump down to Autopay reviews.

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The Good

Multiple Refinancing Options
Get Rates Instantly
Low Minimum Credit Score
Prequalify with no Impact to Your Credit Score

Multiple Refinancing Options

AUTOPAY offers multiple types of refinancing:

Traditional refinancing — lower your interest rate, reduce your monthly payment, shorten the length of your loan, and find a lender that better fits your needs
Cash back refinancing — get as much as $12,000 cash back and use funds to pay high interest debt
Lease payoff refinancing — keep a car you are currently leasing at the end of your term and even pay off the lease early

With these options you can more easily tailor your refinancing experience to your specific needs and circumstances. It is important to note that not all auto refinance lenders offer cash back refinancing or lease buyouts.

Get Rates Instantly

No matter the reason you're refinancing your vehicle, AUTOPAY works hard to make the process short, simple, and entirely online.

To start, you will need to provide some basic information. This includes things like your name and whether you're applying alone or with a co-borrower. You'll also be asked to provide your address, previous address, current employment status, and information about the vehicle and your existing loan.

Once all the e-paperwork is filled out, AUTOPAY will present a list of loan offers from different loan lenders.

Low Minimum Credit Score

With a minimum credit score requirement of approximately 600, AUTOPAY recognizes that not everyone will have a perfect credit score, and is committed to helping everyone refinance their auto loan. AUTOPAY will work with you to get the best rates possible.

Prequalify with no Impact to Your Credit Score

To see your rates, AUTOPAY does a soft credit inquiry or a soft pull (which does not affect your credit score). This is great for those who are merely comparing quotes and shopping around before committing to an auto refinancing loan.

Once you select a loan offer with AUTOPAY, then a hard credit pull is required.

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The Bad

Not a Direct Lender
No Refund Policy

Not a Direct Lender

While it isn't necessarily a bad thing that AUTOPAY isn't a direct lender, processing and underwriting loans in-house, it does have a few drawbacks: rates are subject to change depending on the lender you choose from AUTOPAY's network, and fees may also vary.

However, refinancing through a marketplace lender, such as AUTOPAY, does provide you with greater flexibility in finding the best loan option for your needs. But it is important that you reasearch your chosen lender to know what fees and terms they might have.

No Refund Policy

AUTOPAY has a no refund policy. Don't expect any refunds to be provided for payments made to your AUTOPAY account.

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The Bottom Line

AUTOPAY is a good option for anyone who has recently improved their credit score and would like to start their search on a refinancing company.

AUTOPAY is not a lender, but is a lender marketplace (meaning you fill out a form and will receive offers from multiple lenders in AUTOPAY's credit union network). Most auto refinancing companies operate under the same model, providing a borrower with the ability to view and compare various refinancing loans and rates. A benefit or working with AUTOPAY is that a list of lenders will be populated after you enter your information online. Many other companies require a phonecall with a company representative before a borrower can access a list of lenders.

After submitting your application, AUTOPAY will do a soft credit pull, which does not affect your credit score. If you choose to work with a lender, then a hard credit pull is required.

There are currently no AUTOPAY customer reviews, and so we are not in a position to recommend this company at this time. If you have refinanced an auto loan through AUTOPAY, please leave a review about your experience to help future consumers.

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User Reviews

Star Rating

1.5

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1,959 Reviews

Review Breakdown

5 grade

71%

4 grade

3 grade

2 grade

1 grade

12%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Jonathan Tampa, FL

The support was very attentive, but it was kind of hard to reach out to the agent that was assigned to me. Their phone number didn't have a direct line for me to call it was very one way when it came to phone calls, and text messages were kind of hard to keep up with as well I would send the message and the response wasn't even acknowledged for awhile. It's pretty straight forward and they worked with me to fit my budget. There is there's good management there, speaking with the agent and their supervisor. And I really want to commend their behavior, their attentiveness to helping me out and restructuring my financing. I would like to commend Mr B and Ms D for working with me

3 years ago Edited January 10, 2024

Reply from AUTOPAY

Hello Jonathan. Communication is key with our customers, Thank you for that feedback. We are glad we were able to assist.

Sep. 1st, 2022

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Verified Customer

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Crystal Williams Fayetteville, NC

Because I continue to receive correspondence by email and in the mail when I wasn't approved and I continuously got him even though I was not approved in the beginning. There is a disconnect when you have a caseworker or somebody working on your case I still had two other agents call from auto pay and I think that that should be something that is known right away.

3 years ago

Reply from AUTOPAY

We appreciate your feed back! This is the only way we get better. Thank you for working with AUTOPAY!

Jun. 17th, 2022

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Verified Customer

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Candy Lea McDonald Ardmore, OK

My rating is based on the organization and speed of the AUTOPAY loan process. However it would have been a 5 had the loan specialist been a little more friendly, it kind of seemed like they could care less whether I made the car loan through AUTOPAY or not. They weren't mean just not what you would expect when looking to refinance your car in turns of enthusiasm and kindness.

3 years ago

Reply from AUTOPAY

Candy, Thank you for your feedback! Its the only way we can improve!

Jun. 3rd, 2022

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Verified Customer

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Roscoe Waukee, IA

The process overall was pretty seamless. I didn't like that there was an additional warranty placed in the contract when my car isn't a year old. I also didn't like being charged a processing fee without someone speaking to me about it. It felt like because I declined the additional warranty and GAP coverage I was charged a processing fee instead.

4 years ago

Reply from AUTOPAY

Hello Roscoe, We thank you for your feedback and would love to address your concerns regarding any additional coverages on your contract. If you wish to discuss these, you may call us at 844-290-5731 and we would be happy to help find a solution for you.

Aug. 6th, 2021

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Verified Customer

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Jennifer Murfreesboro, TN

Easy process, nice customer service. Communication could be better. I was asked by 2 different agents for documents that I already submitted and needed to submit twice. I am still unclear about the current payment that was drafted from my previous loan. I was hoping to have everything completed before the draft hit bit it wasn't. I have had to follow up in order to check status of the process. I feel like if I hadn't followed up, it would still be processing.

4 years ago

Reply from AUTOPAY

Hello Jennifer, thank you for sharing your experience. At AUTOPAY we strive for an excellent experience and apologize for falling short. We would be delighted to help clear up any remaining confusion. Please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

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Verified Customer

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Alexander Law Ellensburg, WA

Got my interest rate incredibly lower and monthly payments to something I could afford every month. Super please would have given 5 stars if my sales associate would ask for documents in one go, would not always seemed rush and cut off our phone calls/also with my car insurance agent and follow up with me instead of someone else about final approval and status

4 years ago

Reply from AUTOPAY

Alexander, Thank you for taking the time to leave us our review. We value all feedback and will take yours and use it for training!

Jun. 8th, 2021

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Verified Customer

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Steven walker Graeagle, CA

Extremely helpfull and patient. Had trouble getting proof of residence for one loan so they helped me find another that accepts more documents for it to work and go through. But when they finished the loan process they didnt give me a follow up call to find the next steps and kinda fell off the radar. Other than that service was very good.

3 years ago

Reply from AUTOPAY

Thank you for your feedback Steven! We greatly appreciate your business!

Jun. 3rd, 2022

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Verified Customer

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Gary

I would say they're very trustworthy, I had no trouble along with them. They saved me a fair amount of money and I much appreciate it. I appreciate dealing with them and it was a good experience and I think they're a good asset.The rates were very good and I thought they were very competitive. They were very helpful. I had no problems.

3 years ago

Reply from AUTOPAY

Thanks for the feedback! Cheers AUTOPAY!

May. 31st, 2022

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Verified Customer

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Tonya Ronnebaum Charlevoix, MI

Some of the instructions were misleading. The outcome was positive. My car was refinanced at a lower rate. However the payoff information was misleading. We still had to make an extra payment because neither Autopay nor Ally Financial could tell me information on the pay off. It was the new lender that gave us the information.

3 years ago

Reply from AUTOPAY

Hi Tonya, thanks for leaving this review! I'm glad we could speak and get this resolved; so sorry about the confusion with the payoff! If you have any questions, please give us a call at 844-290-5731.

Dec. 9th, 2021

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Verified Customer

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Tysha Bolding Louisville, KY

Autopay got me into a lower monthly payment and a much lower interest rate. Only complaint is they don't tell you upfront that the process takes about a month from loan approval to them sending the payoff, which resulted in my payment being late.

4 years ago

Reply from AUTOPAY

Tysha, I'm so sorry there was a delay in funding your loan; usually it only takes a week or so! We would love to look into this to see what went wrong. Do you mind giving our customer success team a call when you're able? Our number is 844-290-5731.

Dec. 1st, 2021

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Verified Customer

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Samantha Freeman Pembroke, NC

I had a fairly good experience with them. Response time from my loan specialist wasn't always great, and on 2 occasions that I checked in with her, there was an issue or another document needed but she didn't reach out to me to let me know. The process could have been better and faster with a little more communication.

4 years ago

Reply from AUTOPAY

Samantha, thank you so much for the review. I'm so sorry to hear that you had difficulty contacting your specialist, and that it slowed things down. We value great communication, so we would love to hear more about your experience. If you would like, please give us a call 844-290-5731 so we can research this further.

Oct. 25th, 2021

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Verified Customer

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Nenette Serrano Las Vegas, NV

The process took a bit longer than expected. Make sure to read the fine prints and numbers because I did have to sign the DocuSign at least 5-6 times due to an error on their end, but my loan assistant was nice enough to waive the doc fee when I asked. Other than that everything else was smooth.

4 years ago

Reply from AUTOPAY

Nenette, I'm so sorry to hear that there was an inconvenient error in our paperwork but very glad that we were able to find you a good solution. Thank you for choosing AUTOPAY!

Oct. 23rd, 2021

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Verified Customer

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Michael Glenn Indianapolis, IN

My rep was great. Very helpful. Had a few hiccups at the end of the process. Wrong amount sent for loan payoff resulting in 2 loans being open at the same time with new loan being due for payment. Tracking number was requested but not given for payoff check.

4 years ago

Reply from AUTOPAY

Thank you so much for the feedback, Michael! We apologize for the issues during your refinance but are happy to hear that you were able to have a good experience overall. We will work to ensure errors like this do not continue. If you still need the tracking number please call us at 844-290-5731

Oct. 1st, 2021

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Verified Customer

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Theresa Lingenfelter Mason, MI

My loan was quick to go through an easy enough to process but the follow up information is definitely lacking I have no idea how to pay my loan when my loan is due if there is an app available to pay my loan I'm still trying to figure that out

4 years ago

Reply from AUTOPAY

Theresa, we are sorry to hear about this gap in information, Typically once the loan refinances are completed the new lender reaches out directly. Thank you for your feedback, we will work to create a smoother process.

Oct. 1st, 2021

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Verified Customer

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Jessica Higdon Browns Summit, NC

The service you offer is great and for the most part the speed at which the process happens was great. At first the rep I would with was awesome. After the deal was agreed upon the customer service I received in regards to my application and loan timeline was horrendous. The rep became rude and condescending.

4 years ago

Reply from AUTOPAY

Hi Jessica, I'm so sorry about this experience. We always strive for excellent customer service all the way through the loan process, so we would love to see where we went wrong. Do you mind giving us a call at 844-290-5731 when you're able? This way, we can research the issue and prevent it from happening again.

Oct. 23rd, 2021

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Verified Customer

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Alan J Roukey Northampton, MA

They took their sweet time submitting the application to my old finance company. The old finance company took my bill out for the month. I did not budget the extra expense, so a whole bunch of other bills did not have the funds. My bank the charged me $500 in overdraft fees.

4 years ago

Reply from AUTOPAY

Hello Alan, We apologize for the delay and thank you for sharing your experience with us. We would love to address your concerns about your loan and what occurred. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Verified Customer

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Jason Cornelison Albany, OR

Process took much longer than expected, After almost 2 months I finally got my refinancing done. Had to make an extra payment on original loan that was ultimately refunded to me in the end. Process was very lengthy and slow.

3 years ago

Reply from AUTOPAY

Hello Jason. We apologize for not meeting your expectations time wise. Occasionally lenders run behind and can cause things to move a bit slower. This is not the norm. We do appreciate your feedback.

Sep. 23rd, 2022

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Verified Customer

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Marcos

Your website is very easy to follow and I got in touch with someone pretty much immediately so that helps a lot. My first auto loan was at 19% and it got down to less than 11% so I'm very grateful for that.

3 years ago

Reply from AUTOPAY

Marcos, thank you for choosing AUTOPAY, we are excited to see all the feedback and are grateful that we could help you through your refinance!

Sep. 3rd, 2022

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Verified Customer

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Catherine

The person I worked with was very knowledgeable and helpful. I had a bunch of questions that he was able to answer quickly. I was pre-approved for an A.P.R. higher than what I got so that was a surprise.

3 years ago

Reply from AUTOPAY

Great to hear we were able to help you save Catherin! Thank you for sharing your experience with us!

May. 31st, 2022

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Verified Customer

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Carolyn Surbercammy23@yahoo.com Sedalia, MO

You waited till everything was done before you told me you were raising the interest I would not have finished or signed the paperwork. It came across as being sneaky and h6

3 years ago

Reply from AUTOPAY

Thanks for reaching out, Carolyn! Since you've left your email address, our customer success team will reach out to you directly to seek a resolution. Thank you for your review!

Mar. 26th, 2022

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Verified Customer

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Michael J Rivera-Pere Rochester, NY

4 years ago

Reply from AUTOPAY

Hi Michael, thank you for taking the time to share your feedback. I'm so sorry to hear about this experience, and our customer success team would love to look into this. Please give us a call when you can so we can see what went wrong. Our number is 844-290-5731, and we hope to hear from you soon.

Dec. 1st, 2021

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Verified Customer

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Bernard Henderson West Palm Beach, FL

There were times when I was left out of the loop for more than 72 hours and didn't know what the status of my application, I thought I'd have put everthing on hold and start from scratch. on

4 years ago

Reply from AUTOPAY

Bernard, I'm so sorry you felt left out of the loop! We aim to keep you updated 100% of the way, so we'd like to see what went wrong. Do you mind reaching out to our customer success team so we can look into this? We can be reached at 844-290-5731, and we hope to hear from you!

Oct. 26th, 2021

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Verified Customer

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Gerald Bias Maitland, FL

Everything was fine. I would've like better communication at the end of the process, I was not told when my truck was paid off and the new Started Until I received communication from the new company via mail

4 years ago

Reply from AUTOPAY

Hello Gerald, Thank you for the feedback and how we can improve! We are working to create a smoother transition to the lender for all of our customers! Thank you for choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Benjamin D Washburn Las Vegas, NV

Very nice agents, easy process. Only thing was I was told I would have 60 days before first payment and did not get that I had a payment due within 30 days. More accuracy would be helpful for customers.

4 years ago

Reply from AUTOPAY

Benjamin, thank you for sharing your feedback with us! We would like to apologize for any confusion. The first payment date is set during contracting. Since there was a delay you should be getting any over-payment back from your lender. If you have any questions or would like more information please call us at 844-290-5731. We will strive to make this more clear in the future and apologize again for the confusion.

Oct. 1st, 2021

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Verified Customer

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Lyndsey Friedens, PA

Experience was good my only complaint would be be playing phone tag with my my loan agent. It got to the point it was easier to text him rather than call call because he'd not return my call right away

4 years ago

Reply from AUTOPAY

Thank you so much for the feedback! We apologize for any issues with communication but are happy to hear that you were able have a good experience overall! Thank you for working with AUTOPAY!

Oct. 1st, 2021

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Verified Customer

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Patricia Foss Saint Peters, MO

Timing and ciontact avaialbility and response time was longer than necessary. All of which resulted in my having to pay more than agreed upon on phone with Jessica and a negative credit rating resulting in a 85 point drop.

4 years ago

Reply from AUTOPAY

Thank you for sharing Patricia. We would like to take the time to address your feedback, please call us at 844-290-5731 to discuss.

Oct. 1st, 2021

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Verified Customer

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Quinton

Everything was clear, laid out, and I was able to pick the right option with them. If I needed to schedule, call, or text, everybody was very responsive.

3 years ago

Reply from AUTOPAY

Thank you Quinton. We know how valuable your time is and we aim to make things as smooth as possible. Great feedback.

Aug. 31st, 2022

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Verified Customer

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Zachery

They were the lowest rate I could get. They were quick to reply to my questions and had all the information I needed to know about the transferring of the loan.

3 years ago

Reply from AUTOPAY

Thank you for sharing your experience Zachery. We love it when we can help our customers save money.

Aug. 23rd, 2022

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Verified Customer

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Brittany McCormick Upper Marlboro, MD

Had a few minor issues with paperwork (on both sides) and had a hard time getting my questions answered after the paperwork was done. Other than that everything was just fine

4 years ago

Reply from AUTOPAY

We will strive to improve in this regard! Thank you for working with us and sharing your experience, Brittany!

Sep. 27th, 2021

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Verified Customer

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Anastasia Nava-Montoya San Jose, CA

The process was pretty straightforward but the communication was a little difficult i was constantly playing phone tag or getting very vague replies.

4 years ago

Reply from AUTOPAY

This is not the experience we strive for but we thank you for sharing your feedback so we can work on this! We apologize for the lack of communication Anastasia!

Oct. 1st, 2021

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Verified Customer

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Nelson Milton Decatur, GA

They took good care of my getting my loan situated and called me or text me if they needed anything extra. Ensured me that they had everything under control.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience, Nelson!

Oct. 1st, 2021

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Verified Customer

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Charles M Johnson Lansdale, PA

My Autopay representative was great. He made sure I was well informed during the entire process and made things very easy on my end. I had a very good experience.

4 years ago

Reply from AUTOPAY

Outstanding Charles! Thank you for sharing your experience with AUTOPAY!

Aug. 3rd, 2021

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Verified Customer

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Keith Fisher Twelve Mile, IN

I felt like the process helped me to accomplish my goal but it wasn't five stars. I wish the process would have been a little clearer and not taken as long.

4 years ago

Reply from AUTOPAY

Hello Keith, Thank you for providing Your feedback, we will continue to grow in this area. We apologize for any inconvenience and delay.

Aug. 2nd, 2021

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Verified Customer

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Alan Arthur Hudson, FL

More communication during the process as to where the process is, would be helpful. Everything went well but information as the process would be helpful

4 years ago

Reply from AUTOPAY

Hello Alan! Thank you for the feedback! We will continue to grow on that! Thank you for working with us!

Aug. 2nd, 2021

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Verified Customer

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Berttina Baltimore, MD

Everything was easy to complete, the reason for the 4 stars is that it takes a while to get the account number to set up your autopay on the new account

4 years ago

Reply from AUTOPAY

Thank you Berttina for your response. We appreciate your business.

Jun. 8th, 2021

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Verified Customer

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Max Fontus Cypress, TX

The process was easy to follow, but I wish that there was a better communication channel between the officer handling my personal file and the interfacial team at Autopay.

4 years ago

Reply from AUTOPAY

Thank you Max, we will pass along your feedback! We appreciate your business. Cheers, AUTOPAY

Jun. 8th, 2021

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Bev Carter

Jackie A was nice to work with until the transaction was completed. I sent her messages several times to help me locate the car warrenty which was to be included. She initially told me to scroll to the bottom of my document signs. I tried to do but it said I needed a code to access it which I did not have. I will attempt to get it through the lien holder as I did not hear back after several attempts.

1 year ago Edited November 11, 2024

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Verified Customer

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Rose Wasik Berwyn, IL

Was a good experience. Things were processed rather quickly. I didn't give it five stars because I had to follow up on the status.

3 years ago

Reply from AUTOPAY

We appreciate your review Rose and we hope we can improve in the future!

Sep. 8th, 2022

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Verified Customer

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Keisha

I feel like it should have been a lower rate. Tanya Cordova was able to get back to me through any means of communication.

3 years ago

Reply from AUTOPAY

Hello Keisha. We do strive to get our customers the best rate possible. So glad you have great communication with Tanya.

Sep. 1st, 2022

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Verified Customer

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Mackenzie Hess Abilene, KS

My agent worked really hard to get me the best deal possible. The only issue I had was with the lender who kept needing me to re-sign paperwork.

3 years ago

Reply from AUTOPAY

I'm so sorry we had to re-do the documents, Mackenzie! We try to avoid this as much as possible. If you would like to share more of your experience, our Customer Success team would love to hear. Please call us at 844-290-5731.

Mar. 26th, 2022

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Verified Customer

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Adrienne Valade Anaheim, CA

Easy and fast. I had to send documents a few times before I could get refinanced. Hiwever, overall I had a good experience.

3 years ago

Reply from AUTOPAY

Adrienne, so sorry that you had to send documents a few times, but I'm glad to hear that you were were happy overall. If you'd like to discuss your experience, please just give us a call at 844-290-5731. We would be happy to help!

Dec. 8th, 2021

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Verified Customer

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Preston Porter Randolph, MA

They make the application process easy to do and overall satisfaction with the representatives. A pleasure to work with

3 years ago

Reply from AUTOPAY

Thanks for the review, Preston! I'm so glad we were able to help.

Dec. 8th, 2021

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Verified Customer

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David L Jenkins Bridgeville, DE

I felt they did a good job at keeping me informed. Agents were very nice and easy to talk to. It was a overall good experience.

4 years ago

Reply from AUTOPAY

Thanks for the great review, David! We're glad you chose AUTOPAY and that we were able to help so much.

Dec. 1st, 2021

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Verified Customer

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Kerri Z Sarasota, FL

Heather was amazing to work with. She was very knowledgeable and personable. I work a lot and she worked with me, around my crazy schedules.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience and choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Melonie Fayetteville, NC

Very responsive and patient. At one point I was very confused as to what I needed to do, but luckily they help every step of the way

4 years ago

Reply from AUTOPAY

Melonie, thank you so much for the great review! We're always happy to help wherever we can. Thanks for choosing AUTOPAY!

Oct. 25th, 2021

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Verified Customer

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Garry L Brooks Milwaukee, WI

The effort to refinancing my car was very easy.got a better rate also .but it's too soon to say how it's going to work out.

4 years ago

Reply from AUTOPAY

Hi Garry, thanks for your review! I'm glad the process was easy and that we were able to get you a better rate! If there's anything we can answer or help with, feel free to give us a call at 844-290-5731. We hope to hear from you!

Oct. 25th, 2021

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Verified Customer

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MARVIN ROBERT KAY Clarkston, MI

It's getting close to time for a payment on my current note and I haven't heard when the new note will settle and payoff be executed

4 years ago

Reply from AUTOPAY

Hi Marvin, thanks for the review! I'm sorry to hear that you're feeling left in the dark, but I'd be happy to fill you in if we haven't done so already. If you have any questions, please reach out to our customer success team at 844-290-5731. We hope to hear from you soon!

Oct. 25th, 2021

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Verified Customer

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Regina Shaw East Saint Louis, IL

My representative Dylan was nice, friendly and helpful throughout the process. They were able to get me a good refinancing deal for my car.

4 years ago

Reply from AUTOPAY

Outstanding! Thank you for sharing your experience and feedback Regina!

Sep. 27th, 2021

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Verified Customer

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Jason Shepard Frostproof, FL

Everyone was very friendly and helpful, however lots of hurry up and wait. Interest rate was higher than they first advertised.

4 years ago

Reply from AUTOPAY

Thank you for sharing your feedback, Jason! Those were pre-qualification estimated offers based on the limited information we had at the time and the official rates come directly from the lender once approved. We apologize for any confusion or misunderstanding. If you would like more information please call us at 844-290-5731

Oct. 1st, 2021

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Verified Customer

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Tony Luong Seattle, WA

The notary process was quite annoying and very time-consuming on my part because auto pay is not familiar with notary processes.

4 years ago

Reply from AUTOPAY

Hi Tony, I'm so sorry we weren't able to efficiently guide you through the notary process. We pride ourselves on our expertise in this process, so I'd love to see what we missed. Do you mind giving us a call when you're able? Our customer success team can be reached at 844-290-5731.

Oct. 23rd, 2021