Name: State Farm Auto Insurance
Rating: 4.1

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Myken American Fork, UT

We’ve had State Farm insurance for years. The customer service was always exceptional and I felt like I truly mattered in times where we really needed it most.

4 years ago

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Ron Vincent Cheyenne, WY

Have been with State Farm insurance for over 55 years. I have never had a problem with a claim and have always been treated with respect. They are a quality company.

4 years ago

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C. Horne West Jordan, UT

I have been with State Farm forever 30 years. I have the greatest agent available. We have a great relationship. Right now there is no way I would I eoull L d ever change.

4 years ago

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Brett Wilson Saratoga Springs, UT

I’ve been with this company since I received my very first drivers license. Very honest and reliable, anytime I have had or been involved in an accident.

4 years ago

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James Conder Eagle Mountain, UT

Only had State Farm for just over a year and it's been very good. Good communication when my car was in an accident and did all they could to get the situation handled

4 years ago

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Madison Kneiss Long Beach, MS

absolutely awesome. we have been customers for many years. the office we are with treats you like family. it would be hard to make a decision to go somewhere else.

4 years ago

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Shannon B Salt Lake City, UT

I came to State Farm from Farmer's Insurance and they were able to cut my car and home insurance rate by almost half. Could not be more happy with their service and price.

4 years ago

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Tom Gourley Pleasant Grove, UT

When I used State Farm I found their customer service very good. One claim I had with them was dealt with very quickly and to my satisfaction. Their pricing was competitive and they were always friendly and professional when I needed to deal with them.

4 years ago

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Kaydence Bonino Riverton, UT

I was in a car accident and the other car was insured with state farm insurance. We had no problems dealing with them. They were great to work with.

4 years ago

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Cameron Clark Provo, UT

Good customer service and timely help. Very good auto insurance, and although it is a bit more expensive than average, I feel the service is what you are paying for.

5 years ago

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Rory Henrie Pleasant Grove, UT

I have never had State Farm as an insurance company but I am currently dealing with them on an accident. So far they have been very good to work with. We are still in the middle of the situation so we will see how it ends.

5 years ago

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Janalyn Memmott Pleasant Grove, UT

We have been with State Farm for over 30 years. Auto, home, renters, etc. Recently they decided to drop us because of some activity on our account even though several family members are accident and ticket free. They also botched a claim where our vehicle was hit by someone who ran a red light, even though we had witness reports. The claim was divided 50/50 and they said we could sue in civil court but there was nothing they could do. The agent (Darrin L) was off the scene and when we finally tracked him down he was late for our meeting and no help at all. Needless to say, I'm very disappointed and do not recommend them. After 30 years of taking our money, when it came time to pay out they dropped us!!

5 years ago

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Gordon Gibb Pleasant Grove, UT

State Farm has served us well. Easy access by phone or internet, prompt claims settlement. They offer all the necessary coverages and pairing with our home insurance saves us about $160 every six months.

5 years ago

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Jennifer Ogden, UT

Of all the different companies I have had auto insurance through State Farm was the most expensive. My agent was great, customer service was awesome. Price is the only reason for the 3 star review. If you are looking for affordable auto insurance, look elsewhere.

5 years ago

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Steve Anderson Lindon, UT

I was in an accident with someone who had State Farm Insurance. Both the other driver and the police report stated that it was the other driver's fault. State Farm simply stated that they were not going to cover my damage, only their customer's damage. I spoke with a lawyer and he told me that this was how State Farm works. They say that they won't pay on many of their claims under $1,000 to $2,000. If you hire a lawyer, they pay quickly, but it's a huge hassle to get a lawyer and pay for their service. State Farm seems to know that so most people simply give in and take care of the damages themselves. In the meantime, State Farm walks away from the claim paying nothing to the person who is not their customer. I don't know how true that is for everyone, but I knew it was true with me and the lawyer I spoke with backed me up on this. I once had State Farm but will never go back when there are so many other more trustworthy companies to work with.

5 years ago

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Lindsey A Brown Lehi, UT

Although not the least expensive option for Car insurance, State Farm does offer great coverage. I've been a customer for about 14 years and have never had any issues. Great team of knowledgeable reps and quick to respond.

5 years ago

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Melissa Carreno Mesa, AZ

i liked State Farm, they were a little pricey though, I did have a great customer service representative that was available whenever I needed her and provided top notch service.

5 years ago

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ben Iowa City, IA

Never had a problem with any claims. My agent is great. Prices seems in line with other insurances particularly if you have other insurance lines (i.e auto + house).

6 years ago

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Kristen Schow Pleasant Grove, UT

We have State farm insurance and have been with them for almost 20 years! I know they are a little more expensive, but it is worth it! Claims agents are amazing!

6 years ago

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Mary West Jordan, UT

State farm agents are always friendly and happy to help with anything! Claims are processed so quickly and bundling insurance together through them makes it affordable!

6 years ago

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mgillings

When my husband was rear ended we called our State Farm rep to have the car repaired. I was given a list of phone numbers to call and had to run to several different locations to have the car adjusted, then arrange for the repair. I was also responsible to arrange the rental car and pay the shop. Once they got the check I was reimbursed, but it was a HUGE hassle. For what I may every month for full coverage it was not very consumer friendly.

6 years ago

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James Larson Pleasant Grove, UT

We were able to combine our auto insurance with our home insurance, which made it very convenient and better overall rates!

6 years ago Edited September 14, 2021

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Kristiane R Durfey Pleasant Grove, UT

When we first got married my husband had insurance with State Farm but I had it with a different company. We kept it that way until his renewal came up and then ended up switching his to mine because the rates were a little cheaper. They were a good company, we just went with the lower payments.

6 years ago

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Kristin G Pleasant Grove, UT

We have had State Farm insurance for all our children’s cars. There is always someone available and willing to help in the customer service department.

6 years ago

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jordan cummins Gilbert, AZ

I have used state farm on two separate occasions including for my car insurance now. They have always been friendly and provided good service. When i did need help they were available and helpful.

6 years ago

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Bob Conley Crestwood, KY

I liked my agent, but prices frequently increased and, at one point, they stopped writing insurance in my state. To my knowledge, they don't have local claims offices. When big storms hit our area, we were dealing with many people who were not familiar with our state. I found that others were getting better service with a local company.

6 years ago

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Jess Root Gilbert, AZ

The coverage was solid. The one time we had to file a claim, it was processed quickly. We had a great experience with our agent, but it was a bit pricier than other insurances.

6 years ago

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Mary g Lobue Mesa, AZ

State Farm agents are very friendly and seem to always go out of their way to help you when needed with follow up and closer. Service is outstanding!

6 years ago

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Nana Asiata Herriman, UT

State farm is a good auto insurance. My car tire blow out on the free way and called my auto insurance for help. It took about hour half to get help. Service was fast and we didn't have to get out the car to fix the tire.

6 years ago Edited September 14, 2021

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Matthew Pettit Morgan, UT

We have had State Farm insurance on our vehicles and home for many years. They have always been quick to respond and more than fair in their dealings with us.

6 years ago

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Don Montegut, LA

I have been a member of State Farm Auto Insurance for 40+ years. Here's the deal: you won't find a cheaper auto insurance that pays off on claims and keeps you as a customer.

6 years ago

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Joseph Tempe, AZ

I used state farm auto insurance for my 4x4 truck. Outstanding insurance and coverage, plus great customer service

1 year ago

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C. McDaniel Atlanta, GA

Very pricey, but also very reliable when you need any help , all insurance companies are pricey these days, and I kept them until I found cheaper elsewhere

1 year ago

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Teresa Taylor FL

I have State Farm car insurance and car loans they ate excellent! Great customers service and rates.

2 years ago

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Glenn Oxford, NC

Absolutely outrageous fraudulent insurance company, when it comes to paying the claim, they will do anything in their power to diminish the value of your case, using the third party to appraise your vehicle and after that say, we can do nothing about it, it's not us, we are the good guys but so poor and destitute.,

2 years ago

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seanth57 Columbus, GA

I had an accident recently, I reported the incident, the insurance adjuster came out, wrote a report, there no hassles.

3 years ago

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Jeff Gonnason Kihei, HI

I insure Two houses and three cars with State Farm and have always had excellent service and the lowest prices

3 years ago

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Chadeaux Alexandria, LA

I've had insurance with this company for 22 years. I have great rates and they are there with answers to my concerns.

4 years ago

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Larry Stephenson

We just started with them but they did beat our last insurance company by many hundreds of dollars with better coverage.

4 years ago

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sdcyclist

Very good prices compared to other big name companies. They are very knowledgeable and are eager to educate you on the different coverages

4 years ago

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nancy auberry Indianapolis, IN

I have been with state farm for over 30 years. There has never been an issue that has not been resolved.

4 years ago

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Theodore Niemann Boulder, CO

State Farm continually charged my family way more than they told us the car insurance was going to cost. Due to this, they owed my family money and never gave us the money back that they owed us. We eventually left as they would not drop their prices below car insurance from other companies.

4 years ago

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Ronald Vincent

They are very friendly and have always processed my claims fairly. I have been a customer for 45 yrs

4 years ago

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Grace Yvonne Tisdale

I have had this insurance for a long time. It is like family. I have checked prices from time to time and couldn't beat it.

4 years ago

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Lonney Hamilton

i have had great success with State Farm.everyone cares and dont judge never have had a problem with them

4 years ago

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stevey shumway Midvale, UT

My car is covered by State Farm and has been for years. I have never had a problem with State Farm and love their customer service!

4 years ago

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Larry D. Hunter Indianapolis, IN

I have been with State Farm for many years, and they have been terrific any time that I have needed anything from them.

5 years ago

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Tom Pleasant Grove, UT

State Farm Auto Insurance is the best insurance company around. I have had them for many years and they have always come through when I needed them.

6 years ago

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Lisa Shields

They drop you after a claim. They take your money for years and years and then you have a claim and they tell you your insurance is going to be dropped

6 years ago

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Samantha Millville, UT

We pay them $500 a month and they don't take the time to know who their paying clients are. Also didn't fight for us when we were hit by an uninsured vehicle. We found out years later they have attorneys for such occasions. Would have been great knowing at the time instead of being stuck with the deductible to get the car fixed.

6 years ago