Name: State Farm Auto Insurance
Rating: 4.0

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Kim San Jose, CA

My agent is always on it. Customer service is always friendly, answers all my questions promptly. When they need to mail me something it is prompt. Prices are great for me. I have been a customer for over 35 years. I check prices every 3 years or so with other companies but no one can touch their prices.

3 years ago

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Janet Lucas Olney, MD

I have been with Statefarm for my car insurance for over 30 years, they are always reliable with great customer service. I have had nothing but excellent service dealing with them from anything as small as a broken windshield to a car accident with a lot of damage. I feel comfortable with Statefarm and their rates are very competitive.

3 years ago

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Joe Klinkhoff Fountain Hill, PA

I have been with state farm for almost 20 years. I started with Car insurance and then bundled my home owners through them as well. My agent is local and easy to contact. Recently I was able to go through them to refinance my mortgage as well! Great service, great people.

3 years ago

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Emmanuel Gorres Catonsville, MD

I have been with STATE FARM AUTO INSURANCE FOR OVER 20 YEARS. I will not go to any other insurance company on the market. I have all our life insurance policies, classic car insurance policies, home owner insurance policies and automotive insurance. No other company can beat our rate with State Farm.

3 years ago

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Magnum0970 Cerritos, CA

Similar to my experience with other insurance companies, State Farm starts out with some great rates but then seems to slowly increase those rates over the next couple of years to the point that you have to shop around to get good rates again. I do like State farm and they treat you really well, and one day I will probably sign up with him again when my current provider gets too expensive

3 years ago

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Santow Shamon Gurnee, IL

I've then with State farm for over 12 years now. I have multiple vehicles and my home insured. The agents are wonderful they listen to your needs and customize an insurance policy geared towards your needs and concerns. There's no cookie cutter policy here. Customer service is great either by phone or email and if they can't answer your question they will get back to you in a timely manner. I've referred family and friends to State farm and would highly recommend.

3 years ago

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Aaron & Barbara Rost Fairview Heights, IL

Now...I've been a State Farm customer for many years. I have shopped around and as much as you would not believe it, the are still the best service and the cheapest car & home owners insurance I have been able to find. The agents care...that is priceless. Being cared for and having the understanding of my needs are the best!

3 years ago

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Jackie Hanko Tampa, FL

State farm insurance has some really friendly employees however when you do a quote through them they call you constantly and email you constantly for two weeks straight… I had to decline many phone calls from them during conference calls while I was working which was a little bit frustrating but I understand that they were trying to help me… Unfortunately State Farm is a good company and you can usually provide great rates but they were unable to beat Geico

3 years ago

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Kris Kehe Houston, TX

Have had State Farm Auto Insurance my whole life. Its a great Insurance which covers everything you'll need for owning your own vehicle and driving safely on the roads. They even discounted our price during the pandemic which was very kind and shows they actually care about their customers

3 years ago

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Jennifer Hodges ,

Customer Service here is great! And they made the process of getting auto insurance so easy. I love the Drive Safe and Safe program. I just put the Beacon in my car and I save money on my bill. I highly recommend State Farm!

3 years ago

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Tyler B Palos Verdes Estates, CA

I cant speak highly enough about State Farm. I have had State Farm since high school and they have always gone out of their way to find me discounts, add new policies (no pressure sales), and treat me as a valued client. Pricing has always been on par or better than competitors as well.

3 years ago

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Betty Brigham City, UT

We are extremely pleased with State Farm Auto Insurance. It is good to have an agent in the same town that we live in. It is helpful to have an agent that will "go to bat" for you in times of need. They payed for the damages done in the accident we had. All things were taken care of in a reasonable amount of time.

4 years ago

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Melissa Jorgensen Logan, UT

I've been with state farm for over 15 years and they have yet to let me down. I was in a car crash 2 years ago and they did just a tremendous job on helping me file a claim and making sure everything was done correctly. I will continue to have my insurance through state farm.

4 years ago

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Eric Wilkinson Herriman, UT

Statefarm insures my home and auto and a landlords policy as well as my life insurance. I trust them and my rates have always been very reasonable. I trust my agent and I have been with her for 20 plus years. Statefarm is the best!

4 years ago

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tania woeste Saint Cloud, MN

They came out and met with us personally and explained how their insurance work and how mush we could save if we use their device which keeps track of our driving. It gives us a score on speed, braking, acceleration and something else from that we are able to get a discount depending on our scoring. We are very pleased with them.

4 years ago

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Jilligans Bullhead City, AZ

State Farm is the Best, I have had State Farm Insurance for over 40 years. I have had several companies that wanted to try and get me with their insurance but, they can't beat the Best Deal that I have with State Farm. I am, and will always be a Loyal Customer

4 years ago

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Chris M Duluth, GA

I'm guessing not all State Farm Agencies are the same, because I've seen multiple offices where I live, each one with a different agent. So referring to the agent I have worked with, their office is difficult to get a hold of and get a response from. I had an issue with driving for 6 months using "Drive Safe and Save" to calculate how much my discount will be, but after 7 or 8 months I looked on the app and my premium increased to $100 more than I was paying! I called them and they couldn't explain why it increased, but at the same time I was driving more miles and also driving for Lyft so I know those impacted my rate. But overall, they should be able to explain why it increased, and they couldn't

4 years ago

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Brent Pawlowski Corvallis, OR

Rates are competitive, the local agent is nice, office always willing to have face-to-face help. If one has a good driving record, the rates are just as good as online companies. We insure several cars, RV, and OHV dirt bikes, rental houses, and investment land. Our agent really works hard.

4 years ago

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HeatherWalls Fort Lauderdale, FL

Our State Farm agent checks with in with us periodically to see if our situation has changed and if we need to update any of our coverages. We have home, auto, and life and have been very happy with the coverage and service we have been provided

4 years ago

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Nicole Jones Sandy, UT

I like the personal service I receive from my agent and his staff at State Farm. They customized auto and home policies for me at a lower cost than their competitors and are always there when I have questions or concerns. I'm very happy with the level of service they provide.

4 years ago

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Nick Hansen Eagle Mountain, UT

We love our agent! He is so friendly and personable. He checks in with us regularly to see if we need anything updated. He also schedules an in-home visit once every 2-3 years to make sure that everything is up-to-date and to answer any of our questions.

4 years ago

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Shedot1 Clearfield, UT

Had State Farm for about 8 years. Was happy until I filed a claim- but not how you’d think. We got into a car accident while moving to a new state. Totaled the car. They paid the claim fine without any problem- in fact we got more money than we were expecting from them, so that was a plus. However, they kept pressuring us to change to an agent in our state instead of keeping the old one because “a local person could offer me better service.” I did switch. Then I found out when you change to a new agent your insurance rate changes, so we immediately started paying for the car accident with a higher rate than before, instead of getting the rates hiked when the insurance came up for renewal in 6 months. I felt like I’d been tricked and changed to a new insurance company.

4 years ago

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Adam Bliss Lehi, UT

I have used State Farm for many years. I have been in accidents and they have helped me through the process and getting my car taken care of. I like the rebate when people are not getting into accidents. Good people and very helpful at all times of the day or night.

4 years ago

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Greg West Valley City, UT

Our cars have been insured by State Farm for 50 plus years. They have been prompt and fair in settling claims and always courteous. Our agent is always responsive to our needs. We have had a couple of accidents that have been taken care of very well.

4 years ago

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Lorna Johnston West Valley City, UT

My cars have always been insured by State Farm. Our agent is very responsive and efficient to take care of our needs. We have had a couple of claims. One was on a car that was totaled in an accident. We received fair compensation and good service.

4 years ago

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BannerEvents Tacoma, WA

We switched to State Farm about 3 years ago and cannot believe how much money we are saving on our home and auto insurance with better coverage. Our home insurance alone is almost half what we were previously paying. We have appreciated quick customer service whenever we’ve had a claim.

4 years ago

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Renee King Baltimore, MD

I have been a State Farm customer for over 40 years! I have both my car insurance and home insurance with State Farm. Whenever I needed to make a claim I found the process very customer friendly. Each claim was processed quickly and efficiently. I would definitely recommend State Farm to anyone looking for auto or home insurance!

4 years ago

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Honey LeBlanc Pass Christian, MS

Our agent, Ollie B, is always helpful. He supports the community and has always been available whenever we have had to file a claim. Although we could find a cheaper insurance, it is worth the money to have such good customer service.

4 years ago

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Kimmi Riverton, UT

I've been with State Farm for years. Whenever I have had a question or wanted to change something they have been helpful over the phone. My daughter recently turned 16 and needed to learn about car insurance. They talked to her on the phone and patiently helped her understand what she needed to know for her assignment.

5 years ago

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Martha Gourley Pleasant Grove, UT

We have been with State Farm Auto Insurance for many years. I had an accident two years ago and they really took care of everything. I was worried about the other drive and they told me not to worry that they were in touch with them and would take care of everyone.

5 years ago

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Juan Beaver, PA

I've been with Statefarm Insurance for about 4 years now and I have had a great experience! I have had to make one claim so far. I got an estimate and a check printed the same day. They have been the cheapest company i have found so far and I couldn't be happier!

5 years ago

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Tony Gibson American Fork, UT

I've been with State Farm for years and they have always been great to work with. They are very responsive when I've needed to use insurance and my personal agent make us feel like he really cares. I have pushed my kids into continuing on with State Farm because we know that they will get taken care of.

5 years ago

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Gail Strother Bentonville, AR

I have been with State Farm for over 15 years. I appreciate the friendly and personalized service. Every few years my agent will check in with me and make suggested recommendations for coverage options. I shopped around before signing up with State Farm and I feel this is one of the best values out there for home and auto coverage.

5 years ago

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Ted Johnson Pleasant Grove, UT

State Farm is a great company that stands behind what they say. They are the top of the line in my opinion with their convenience, reliability, easy to process claims and respected everywhere. They also give me the discounts I need for a large family.

5 years ago

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Miles Strother American Fork, UT

State Farm was used by my family for many years until we all switched to USAA for cheaper car insurance. State Farm did do a fine job while we had them, and is still a great service for anybody who doesn't have access to USAA, but it is a little more pricey, and doesn't cover some stuff that most other companies do, like chip repair. They do offer good student discounts, which was always a nice bonus.

5 years ago

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Sierra Beck Herriman, UT

I use State Farm for my car insurance and my whole family is on a package with auto, life, and home insurance. We get great rates because of the package. Sometimes the prices for the car insurance seem to change a lot and I get confused about the price but we always call them up or email them and then it gets straightened out and they explain what is going on.

5 years ago

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Julie Kincaid Soldotna, AK

We have used State Farm for our Auto Insurance for about 20 years now. The agents have always been kind and helpful with setting up coverage, or helping when we filed a claim. They give discounts whenever possible, and I actually just got off the phone with an agent who wanted to help our teenager get a discount. That is some great service.

5 years ago

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Scott Orem, UT

Our State Farm policy is great. I always feel like our agent takes care of us and keeps our interests in mind. We don't pay a lot and when I have had to submit a claim the process is so easy. I will stay with them for a long time.

5 years ago

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Ashley Pleasant Grove, UT

While living in Idaho we carried State Farm Auto Insurance and were very glad we did. We had no idea how bad the weather was going to be after living in Kentucky! Our agent was so personable and kind. I really did feel like he knew our names and cared about us as not just a number on a file, but as a friend.

5 years ago

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Brandie Rudy West Jordan, UT

I have been a State Farm customer for 20 plus years. I have great coverage and my agent is amazing. She works magic when it comes to making sure I have the best deal and the best coverage for my needs especially with recently adding a teenage driver.

5 years ago

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Zack Salt Lake City, UT

State Farm Auto Insurance is a fantastic company to have coverage with. The local branch has very friendly representatives to work with, and they are always trying to save you money as a customer. Coverage on their plans is great, you know if you get into an accident they will have your back.

5 years ago

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Ann Bailey Lehi, UT

I have had State Farm insurance for 32 years. When I had an accident, I was worried they would total my car instead of fix it. Instead, they paid to have my car fixed. I appreciate the way they quickly resolved my issue. I was back to driving my car in less than two weeks.

5 years ago

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nathan brewer Lehi, UT

My parents always had state farm growing up. They were so nice. My parents always referred to their agent with his first name and I always thought because of that he must be like family. They were the first company I had as a new driver.

5 years ago

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Cayla robinson Sandy, UT

I truly am in good hands. I can drive my car knowing that if anything happens I have the best insurance possible that will do everything it can to help me. The customer service is amazing and always willing to explain things that I don’t understand ! Really recommend!

5 years ago

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Kim Tempe, AZ

I have been with State Farm for about 16 years. The experience has been amazing thus far and I do not plan on going anywhere else. My agent is always open to answering my questions and generating quotes when I am in the market for a new vehicle. I feel that I have very good rates and don't see myself taking my business elsewhere.

5 years ago

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Shawn American Fork, UT

The best thing I like about State Farm is how easy they are to use their agents are super friendly and their payout was great on accident we had about a year ago. Would highly recommend! We receive payment very quickly as well.

5 years ago

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Justin Knorr American Fork, UT

We love State Farm. We have had other insurance companies be quick to drop us when we filed claims. State Farm generally does not drop clients. The agency we use is so positive and helpful all the time. Their prices are also better than many other companies we have had quotes from.

5 years ago

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VALREE SMITH Pleasant Grove, UT

We have been so happy with State Farm. We've been with them for over 20 years and they've been great to work with whether the accident was our fault or the other drivers. When our van was totaled they gave us a fair price that we were happy with.

6 years ago

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Becky Rasmussen American Fork, UT

State Farm offers competitive rates for families with teen drivers and a great customer loyalty incentive that reduces rates for customers who stay with them for longer terms. They provide a local presences with assigned insurance agents in brick and mortar offices in your community. The billing is handled professionally through corporate headquarters and your customer service experience can vary depending on whether or not you call the 1-800 number or your local insurance agent. The financial stability of the company is strong to indemnify catastrophic events.

6 years ago

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Druw Bernal Mesa, AZ

I have been with State Farm auto insurance for the past 18 years. What’s your name I have only been in one accident. Mike was Amazing through the entire situation, and treated me more like family than a client. Having a son that will turn 16 soon, I am confident I will get the best rate and the best service through State Farm

6 years ago