Name: State Farm Auto Insurance
Rating: 4.0

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Kimberly Maddock Pleasant Grove, UT

BEST CUSTOMER SERVICE! Hands down. I was hit by a car (their fault) and State Farm took care of me when the other drivers insurance would not respond to my calls. They went above and beyond. They took care of me getting my car back and going and then on their time, went after the other drivers insurance. I can't recommend them enough. I will forever be with State Farm.

6 years ago

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Tami Allen Gilbert, AZ

We have been with State Farm for over 25 years. They provide our personal insurance needs, as well as those of our small business. Their prices are competitive and fair. We have had several claims over the years, (with a few teenage drivers), and they have always been dealt with quickly, and fairly. Our State Farm agent has become a family friend, and someone I can count on to be there, day or night no matter what the situation. I feel so grateful to know that our insurance is handled by true professionals who care about the people they serve.

6 years ago

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Amanda Sherwood, OR

We use state farm for our cars and renters insurance. When we combined our insurances (after my husband and I got married) they made sure we had a better rate than what my current insurance was offering. They applied all sorts of discounts to make sure we were getting the best for our bucks. Also our agent was super helpful when filling a claim and took the time to do it with us. We had a couple issues on billing when changing states and agents but they always took care of it promptly.

6 years ago

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Anne Marie Milne Layton, UT

I had State Farm for many many years when I was single. I loved my agent so very much. Not only did she teach me so much about insurance and how important to have the right coverage. She would give me monthly personally calls to remind me my bill was due because this was my first time paying bills on my own. She wanted me to succeed. I truly felt that. Professional, treated like family. I recommended it to all my friends and so many joined because of my wonderful reviews on the wonderful company.

6 years ago

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Annie Hickey Ormond Beach, FL

I compare rates about every 6 months or so and I can't beat the service or the rates or the discounts I get from State farm.

8 months ago

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Mindy Clarke Tacoma, WA

I have been with state farm auto insurance for 7 years. They are the best price for me. The customer service team is awesome. The app is so easy to use and when I call I get my questions answered right away.

1 year ago

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J G Phoenix, AZ

We switched over to State Farm about 6 month ago. Their service and price beat my last company by a lot. When I have a question my local agents is knowledgeable and friendly.

1 year ago

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Sandra Phoenix, AZ

I am very happy with State Farm. I use their safe drivers tool to save me money on my auto insurance. I have other insurance policies with them as well so I can bundle and get more discounts.

1 year ago

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jamee emens Scottsdale, AZ

I switched to State Farm about a year ago. My account representative is friendly, helpful, and easy to reach at all times. Pricing is extremely competitive. The claims process is also a breeze.

2 years ago

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Lynda Pesquera Santaquin, UT

I have found them very dependable for payouts and honest with their handling of me. I love their tow policy and have found it easy to work with and without unpleasant surprises..

4 years ago

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Beverly

It always been positive and supportive. The staff members have helped when a crisis occurred. When we were hit by a deer that came leaping over the freeway center divide and plowed into the side of our truck causing some side and hood damage, it was take care of quickly. .

4 years ago

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RR

Excellent company to deal with. There customer service is very good at the local level. I know I may pay more for the insurance with them but I know if there is a problem, they will honor the contract without problem.

4 years ago

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Kaysha Love Las Vegas, NV

State Farm is a greta insurance company, This company is very truthful and would do anything to make sure their customers receive the best care and insurance. Ive had several situations where I've had to use the insurance company.

4 years ago

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TXAKT

They are fantastic. I was in an accident and the person who was at fault did not have insurance. State Farm took great care of me. My agent and his office are super friendly and help me with anything I need.

5 years ago

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Lori E Chesterton, IN

A good company with a solid reputation, but also on the expensive side. Consumers shouldn't worry about their insurance premiums going up if they file a claim. Perhaps reward those of us who've been paying premiums for over 25 years with only 2 claims.

5 years ago

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Meredith S

I use State Farm for auto insurance and found an excellent rate from a superior company. They also offer banking and credit cards, which I am interested in learning more about.

5 years ago

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Kaleb Herbert Gilbert, AZ

I have had State Farm since I was 16. I have had 2 different agents, both very knowledgeable and readily available. We were very happy with the outcome after our car was totaled a few years ago. It was fast and pain free.

6 years ago

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Not a customer Carmichael, CA

Our insurance agent has always been more than helpful. We tried Geico and we're involved in 2 no fault accidents and they were absolutely horrible. We tried to save money and got what we paid for.

6 years ago

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Joel anderson Spokane, WA

It would be unfair to rate USAA five stars shush but switching to them three months ago saved us over half You really need to shop around even in the top brand categories because it savings with significant my wife did the research and she did a good job

6 years ago

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Richard

I have dealt with other companies, and have always gone back to State Farm. State Farm has always covered my accidents fairly and have never threatened to drop me or raise premiums.

6 years ago

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Sara Bennett

They are pro-active. They have amazing and helpful customer service. They "hold your hand" and walk you through anything you need help with. I always fell less stressed with the way they help me whenever I need them.

6 years ago

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Lynnae

We've been with State Farm for 20 years, and have never had a problem with quotes, bills, insurance or customer service; not even claim problems. They are right there when you need them, and always looking out for you.

6 years ago

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Hannah Pleasant Grove, UT

We just switched off of state farm. They were fine but it was frustrating to have to meet with someone in person every time we wanted to make a change or have a question. I would much rather just jump on a phone or do it over the internet. Plus it is cheaper if you do not have a local contact. That is why we switched.

6 years ago

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Gary Mayer South Jordan, UT

great reputation and name. Have never used them but would be willing to get a quote next time we renew. I am impressed with their level of service when I have spoken with them in the past.

7 years ago

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Lindsey Andersen Provo, UT

My State Farm agent is awesome about meeting with me every year and making sure I'm taken care of. I save money with State Farm and have had great coverage and claim handling. I'm sticking with them!

7 years ago

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darcy sullivan Pensacola, FL

My family and I have just decided to switch over to State Farm Auto Insurance. Everyone at State Farm has been nothing but amazing, and was extremely helpful in helping us make the switch. The benefits and rewards are amazing!

2 years ago

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Heather Riverton, UT

We have been with State Farm for our Auto Insurance for years. They are great to work with. I am able to easily reach or get a timely call back from my agent and his staff when I need to speak with them. They have been very helpful when we've needed information, added vehicles, and on the rare occasion of an accident, they have been most helpful.

2 years ago

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Uncle Reviewer for Fundraiser Syracuse, UT

I actually just transitioned to using State Farm about 3 months ago. I was with another insurance provider for 18 years until I started shopping around for better rates and coverage....and the winner was.....State Farm! Very happy with my choice and their rates/coverage.

2 years ago

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Natalie Rousey Riverton, UT

I'v had an account with State Farm Auto Insurance for 26 years. They are very timely with information and very knowledgable. I have enjoyed knowing that my agent knows my family and is helping with insurance needs as my family grows up. The only trouble that I have ran into is signing in online. I think the program was updated and I haven't tried it since. But I love that the website will allow you to pay the bill without signing in.

2 years ago

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Bambie Alley Orlando, FL

I have been a customer with State Farm for over 40 years. Terri M is my agent and has been extremely helpful in unfortunate situations and keeping me in the loop for new services and cost reductions. I feel that State Farm will always have my back if the unforeseen should happen.

3 years ago

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Robert W Eighmy Henderson, NV

I have been a State Farm customer for over 35 years. I entrust State Farm with every insurance aspect. I would recommend them to anyone. The one thing to remember is you get what you pay for and the service I have received over the years has been great and without hesitation.

3 years ago

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Karen Torino Tallahassee, FL

State Farm Auto Insurance is pretty helpful and willing to work with you. As someone who is under 25, insurance tends to be more expensive, but because I am in school and receive good grades, I get a discount. If you're a long-term customer, they will also work with you on pricing for new cars.

3 years ago

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Jaelynn Florence Tallahassee, FL

I recently switched to State Farm Auto Insurance and so far I have had nothing other than pleasant experiences. My agent is amazing and is always giving the best advice. State Farm has great rates, especially for those with families.

3 years ago

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Q Kelly Hallandale, FL

Are use state farm insurance for my home auto and business for close to 10 years or more they bundled everything that they could I have nothing bad to say about state farm once the pandemic started and I sold my vehicle I disconnected my services with state state farm I would gladly recommend them to all of my friends and family

3 years ago

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Tina Brandon Norman Park, GA

We have been with State Farm for 35+ years. The premiums are competitive and the response to accidents are very prompt. Customer service is fantastic and they were very caring. Their first question is always did anyone get hurt. Not how much damage did you do.

3 years ago

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Andrea Thomas Bellevue, WA

State Farm (SF) helped us with so many of our needs, especially with Auto Insurance! We had a plan elsewhere that they showed us loopholes that could have cost us dearly. Now, we are fully covered for only $10 more a month. I couldn’t believe it! I always recommend SF to those looking at insurance options.

3 years ago

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Qlink Loser Red Wing, MN

Great company. Love it when I walk into a company and they all know my name! I have had them since high school. Nope not going to say how long! Just 1 thing bad. I didn't like that when I wanted life insurance they wanted too much information!

3 years ago

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Toni Montuori

I have received excellent premiums on all my auto over the years. Customer service is friendly, informative, easy and efficient. I especially like that they provide ample advanced billing notices and any changes I asked to make to my coverage was done immediately and without question.

3 years ago Edited September 14, 2021

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Erin Farnsworth Orem, UT

We have used State Farm Auto Insurance for two cars for almost 5 years and have loved the experience. The rates are reasonable and we can easily get discounts with good driving. The only minor complaint I have is even though we have updated our preferences multiple times, they can NOT seem to go paperless! We get so much mail from them that we've already received via email and only keep the yearly copy of our policies that they send us. So if you can get past constant extra mail and are a safe driver, definitely worth it.

3 years ago

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Britni Laidler Lindon, UT

I have used State Farm for many years for my Auto Insurance and they have always been amazing to work with. They are quick to answer any questions I have, and actually explain things for me instead of just a "yes or "no" answer.

3 years ago

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Jeff Dallas, TX

I was with State Farm for over 20 years. I used them for EVERYTHING. Auto, home, renters, even to insure my wife's wedding ring. Never had to file a claim so I have no experience there. But out of the blue they started raising my rates on my car and home insurance. Out of loyalty I stayed with them but after the second year of my homeowners insurance doubling, I had to leave. I went to an independent insurance agent who wrote me with different companies and my monthly insurance bill went down 62%. I'll never be "loyal" to a company again. I wasted a lot of money before I left. Customer service was always top notch.

3 years ago

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Sherry Pitts Fort Walton Beach, FL

State Farm has been the best insurance company for my family. They are there for not only auto insurance but for your home and life insurance. They have saved our family over the years alot of money . Thank you State Farm at Courtney Simpson

3 years ago

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JW Zionsville, IN

Have State Farm for Auto and Homeowners and they have been so great to work with. Had to go through claims a few times dealing with non-fault accident and they were prompt, though could be at times a bit disorganized. I easily escalated to management and between the supervisor and me, we were able to get the claims adjuster back on track and handling claims properly. But, you did have to do your part in keeping a tab on everyone trying to charge your policy. Good experience through a bad time.

3 years ago

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Megan Roper South Jordan, UT

I have used State Farm Auto Insurance for 10 years now and have been very happy with their services. Thankfully I haven't had to use the insurance much, but the few times I have they are very quick to refund me my money. I also really enjoyed that they gave me a discount for good grades while I was in High School and College.

3 years ago

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Rjalbano Denver, CO

I've been a customer for over 20 years, and every time I need to add or change something with my policy, the staff at our local branch office (Randy J., Colorado) is absolutely amazing. I always feel they have my best interest in mind, and explain everything so I am comfortable with my decisisons.

3 years ago

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Sarah Jane Austin, TX

We have only ever had state farm for our insurance and they have always been fantastic!! Very prompt and always someone there to talk to 24/7, even if my insurance provider is closed!! Also very friendly people at my agency, as well as through their after hours numbers!

3 years ago

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AndersonFive Greenwood, MS

I have been a customer with State Farm for over 2 years now and have not had any concerns. I initially started with home owner's insurance and then added my auto policy to receive a considerable discount. I had to use the emergency road side assistance of the coverage a few days ago and had the most pleasant experience. The service was fast and professional.

3 years ago

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Heavensenthorse Clermont, FL

I have had State Farm Auto insurance for many years in my early driving. Through all my accidents and tickets (I was young!) they never did drop my coverage, altough they had to increase it! The local agent was very friendly and had great customer service. I would always ask them first for their pricing because of the service.

3 years ago

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Denise Urban Midland, MI

I have State Farm Insurance in my state of Michigan. They have always been on time with repairs and any issues have spent time to explain what is happening with my policy. I am very satisfied with State Farm and will continue to use their insurance services.

3 years ago

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DealStar Salt Lake City, UT

I've been a customer of State Farm for many, many years, and they have proven themselves to be worthy of my business for both home and auto coverage. My agent is a God-Send; there is nothing but exceptional service coming from my local agent. I highly recommend State Farm Insurance.

3 years ago