Name: GEICO Auto Insurance
Rating: 3.8

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Fred Concord, NH

Worst customer service ever. Geico has owed me a $283 premium refund for almost a month. They have lost it (admittedly) and are telling me there's nothing they can do. Right before Christmas too. I could not be more disappointed or disgusted with Geico

5 years ago

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Tom Pleasant Grove, UT

I have had Geico Auto Insurance for many years and they are very customer oriented and do a great job and are easy to work with.

6 years ago

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Christina

I have NEVER had any problems! Paying my bill is also easy! They are easy to get in touch with. No lengthy hold times.

6 years ago

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Dave

They are tremendous on service and doing everything they can to make a problem as easy to deal with as possible.

6 years ago

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Roni Fischer

Whenever I have had to call them with with any questions, the representatives are knowledgeable and quite helpful.

6 years ago

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Dana C. Hamilton

Rates went up without an explanation. We had an accident with accident forgiveness. Then I used glass service to fix a ding and our rates went up the next month.

6 years ago

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Annoyed by pushy people

I have shopped repeatedly and their rates are always the best and they properly handle claims and customer service

6 years ago

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cathryn lancaster

Due to 3 accidents, I was rated. However over the last 4 years Geico has systematically reduced my premium.

6 years ago

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Judy Anstess

I told the agent when I signed up with them, that I wanted Roadside Assistance, and she forgot to add it. I had a blow out and then found out that I did not have it. Had to pay out of pocket. I was so mad that I changed it to 21st CENTUR

6 years ago

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William South Jordan, UT

I used to have car insurance through Geico, however, I did not care for their customer service and the limited repair resources. It was definitely affordable but the price wasn't worth the lack of quality.

6 years ago

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Raquel Sandy, UT

Love Geico! Great customer service. They genuinely care about their customers and are super helpful in figuring what I needed.

6 years ago

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Dan Sandy, UT

Good auto insurance, have had only a couple complaints over the years. Took care of our accident in a timely and fairly simple fashion

6 years ago

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Maile Curtis Salt Lake City, UT

Geico literally the best! When we switched to Geico we only payed half of what we were paying with different insurance.

7 years ago

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Joshua Stewart Salt Lake City, UT

I'm insured through Geico. I've done price comparisons, and simply can't get the coverage for a better price

7 years ago

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Amberly Pack Salt Lake City, UT

So glad GEICO was able to help me save money on auto insurance when my oldest daughter got her license. They saved me hundreds of dollars a month!

2 years ago

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Anoushka Ahuja Berlin, CT

I just got Geico to cover my car and I got the best rate and customer service was great and patiently answered all my questions

2 years ago

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Kishor B Laurel, MD

GEICO’s home and auto bundle is very competitive. I have not used it yet so cannot comment on that, but price for coverage provided has been excellent.

2 years ago

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J B Sandy, UT

More than just a great mascot, GEICO has been my car insurer off and on for years. They have always been great to work with.

2 years ago Edited January 21, 2022

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Sade b Oklahoma City, OK

GEICO is a great car insurance to have and very great prices to choose from. My car is always covered and insured for. I love this company and the customer service is great.

2 years ago

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Patricia Wallace Pittsfield, MA

I love this company. They are easy to access, saved my tons of money, and have been on my side when my cars have been hit. Excellent

3 years ago

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Veronica Durham Mechanicsburg, PA

Great pricing. Customer service is good. My husband has Geico for many years, he added me to his policy, never had a problem. I recommend Geico

3 years ago

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Raven Royal Sandy, UT

Geico helped us a lot when we totaled a car. They covered everything and are fairly cheap when it comes to insurance. Definitely a good one!

3 years ago

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Keiana Knowles Tallahassee, FL

I used to use this insurance and it was okay, they didn’t have that many deals for student drivers and they are a little pricey

3 years ago

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Andrea Thomas Tacoma, WA

We got GEICO when we purchased our first car. We thought we had great coverage. But then speaking to another car insurance representative, we found holes in our insurance that could have cost us dearly had we ended up in an accident (both our fault and others fault types). We felt duped over since we were young and not 100% sure of what we needed. The whole package was never explained and we decided to leave.

3 years ago Edited September 14, 2021

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Stacie Gomez Chicago, IL

Terrible and over priced. Very rude customer service and they charged me extra because I called for road side assistance one day. Well they called a company over a hr away from where I was stranded. A customer in the parking lot wound up helping my kids and I. I canceled the tow. He never came and Gieco still charged me. Terrible rip off company.

3 years ago

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Michelle Bray Pleasant Grove, UT

When my parked car was hit by another driver, GEICO repaired my car quickly. Since the accident, I have been receiving daily emails offering me a free quote, of inviting me to switch to GEICO. It feels too aggressive. The accident was 3 months ago. I am happy with my insurance company and do not want to switch.

3 years ago

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E Jester Baltimore, MD

I didn't like Geico because they attempted to notify the DMV that I had lapsed on my insurance when I cancelled with them. I had not lapsed and had to prove it to the DMV. I believe it was a ploy to discredit me and cost me more money because I moved on to another insurance company. I will never go to Geico again and have told all my friends and family members of the experience I had with this company.

3 years ago

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Patricia Leto Levittown, NY

When I bought a new house, I signed up with Geico. Then when an agent came to my home, Geico cancelled my homeowner's policy because there was a tree near my roof, even though I had a home inspection that didn't state any issues with the tree. I signed up with Liberty Mutual, which had no problem with the tree. I also had Geico for my auto insurance. When I was at a red light one day, a car veered off the highway and hit my car. Geico forced me to go to one of their auto body companies, then replaced the damaged parts with after market parts without telling me.

3 years ago

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Sarah Ambrosek West Linn, OR

Each time I speak with a Rep, they’re always nice and attentive. Asking if I’m ok. Great approach when dealing with insurance companies.

3 years ago

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Brenda Nakhon Sawan, 60

My family has used GEICO Auto Insurance for the past few years. We haven’t had any problems and the employees have always been courteous.

3 years ago

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Lisa Murphy Newport News, VA

I have gone through lots of auto insurances but none have come close to Geico. Their quotes are very low and reasonable. Highly recommended!

3 years ago

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Michael Bieker Los Angeles, CA

Excellent - if not the best in the business in my opinion. Claims processes are easy, and adding removing vehicles are a cinch!

3 years ago Edited September 14, 2021

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Kathy Miller Titusville, FL

Wonderful company to work with. Unfortunately I have filled many claims over the years, they have always assisted me professionally.

3 years ago

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Jihad Mohammad Paterson, NJ

great prices and customer service. Well managed programs to help reduce customer costs. Professional feedback with online email access.

3 years ago

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carole abel Charlotte, NC

Been with GEICO for almost 30 years, was once hit by an uninsured driver who tried to sue me and GEICO stood beside me. Prices and pervs are worth it

3 years ago

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Zeke Cervantez Sugar Land, TX

So far so good, I have had Geico for over 8 Years now. Had one Auto paid off due to flooding. and STILL my rates were good.

3 years ago

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Mth Win Oak Creek, WI

During a time of crisis you want someone who has your back and makes a difficult situation less difficult to deal with. Thank you.

3 years ago

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L Cody Morongo Valley, CA

Have the RV, insured with GEICO. I think they have a pretty good deal. So far have had zero issues with them. Customer service is very good. Always helpful.

3 years ago

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CDLEAMAN Mesa, AZ

Been with Geico for years now and they make my life such much easier and hassle free. They have the best customer service.

3 years ago

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Cassie Banuelos Tampa, FL

Was an ok company for insurance. App was good and paying the premium was easy. Just a little on the expensive side especially with multiple cars and no accidents.

3 years ago

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Gordicookie Orlando, FL

Geico customer service is the greatest. Rapid response and very efficient. If you are in any need they’ll be there for you

3 years ago

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Brin Stevens Provo, UT

Gave us a great rate on our insurance, and found us a lower rate automatically when we qualified. I really appreciate that!

3 years ago

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Omara Obas Chapel Hill, NC

I like Geico, convenient when you need it for your car. when my car was dead, I knew that I could call them to get it towed.

3 years ago Edited November 8, 2021

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DeVina Eidson Long Beach, CA

Great customer service. The rep was very knowledgeable about the different kinds of policies that were available for my newly licensed daughter

3 years ago

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Janiah Cook Tallahassee, FL

I just got my car and I love the policy that I was offered. It makes sure that I get the best and most effective policy.

3 years ago

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Joannetta Jarman Secaucus, NJ

Very trustworthy insurance agency, the best we have had. Feel like they have our best interest at heart and not just for the money.

3 years ago

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Ripped off Tucker, GA

I was in a not at fault car accident and GEICO help me thru the process seamlessly. They did a great job and will use them forever!

3 years ago

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Mike Salt Lake City, UT

I've used them for years. I never have had any issues with them. Anytime I've needed them, the process has been easy and smooth.

3 years ago

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Marlee Jones Tucson, AZ

Consistently the cheapest car insurance for us. We check other companies every time our year is up and ALWAYS continue with Geico.

4 years ago

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Brodie Smithfield, UT

We have used Geico for car insurance for many years. Filing claims is so easy and the app makes it easy to always have my insurance cards.

4 years ago