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USAA Auto Insurance

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7.1

Overall Score

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Holly Nelson Universal City, TX

Great company, always pleased with their customer service, reliability, and policies

5 years ago

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Marlene Taylorsville, UT

Daughter had accident that totaled car. They took care of paying off car quickly.

5 years ago

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Dallin Provo, UT

USAA is the best I love their services and have nothing but good to say about them!

5 years ago

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Taylor Johnston

Really useless. During the pandemic I was unable to pay for my insurance because I was unemployed so they cancelled without notice.

2 years ago

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Michelle Pope League City, TX

Fast and efficient. I guess the rates are good but service is great

2 years ago

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James McGee Sun City, CA

Have never made a claim but customer service is exellent

3 years ago

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john holly Escondido, CA

Outstanding prompt and detailed support that was responsive

3 years ago

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William Kyzer Hermitage, TN

Very responsive and fast with claims. I would not change.

3 years ago

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Martin Boyle

USAA always handled my claims promptly and fairly.

3 years ago

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Mike Trenton, NJ

They provide Great Customer Service & unbeatably price

3 years ago

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Kain

excellent. been with usaa for years dont see ever changing

3 years ago

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Michael Howard

Precisely on time with all transactions and requests.

3 years ago

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Best if leasing is your only option.

Prompt service, full service and a wide selection.

4 years ago

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John Brennan Grover, MO

They are everything you want in an insurance company.

4 years ago

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Landmark Home Warranty or my own

They did not cover my son's accident five years ago. Used a lawyerly gimmick to opt out.

5 years ago

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Paul Phoenix, AZ

Best price and rates and excellent customer service

5 years ago

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Clint Gilbert, SC

Best customer service by far. Geared towards veterans

5 years ago

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Anna Niles, MI

alway been there if and when we need them.

5 years ago

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Rosemary Lesser San Pablo, CA

Outstanding customer service over past 40 years with USAA

6 years ago

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Hope Filled Futures

Great customer service, prices and claims service

6 years ago

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Gary H Renfrew

The payments have increased to where I am looking for other insurance

6 years ago

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Terry

They have both great service and great prices!!

6 years ago

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Patrick Kinsey

Best coverage and lowest rates by hundreds of dollars

6 years ago

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Sara Crusade

Great price, great customer service with a company I trust.

6 years ago

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n/a

Friendly, responsive, And many services available

6 years ago

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Steven

Exceptional customer service and low rates.

6 years ago

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Answer my questions in a very Understandable way

6 years ago

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Dennis Wick

Excellent rates and superior customer service

6 years ago

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AmyKamerow

They are the best.+ you get a dividend after so many years

6 years ago

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Anonymous

Competative pricing; outstanding service

6 years ago

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Karen Godzyk

They provide great service and have great rates.

6 years ago

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Myron Slater

Great service, quick claim attention, fair prices.

6 years ago

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John Teevan

Excellent service always, very competitive rates

6 years ago

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Kenny Knox

On recent claim had a lot of trouble getting adjuster to call back

6 years ago

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Lawrence DeAngelo

They have always handled my claims quickly with no problems

6 years ago

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Chris Allen Millersville, MD

Excellent service , great value, easy to access and use

6 years ago

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Jill Bonifay, FL

They. are a phenomenal company, always there to service you.

1 year ago

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MaxPalmer South Jordan, UT

Their website is very user friendly and their staff is very supportive

2 years ago

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Steven Rummler Centerville, UT

Great customer service, awesome pricing, no complaints whatsoever!

2 years ago

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Marlon Lee Greensboro, NC

Great company and customer service, I never had an issue with them.

2 years ago

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Tedra Prouty Caldwell, ID

Customer service is wonderful. They walk you through every process.

2 years ago

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Heather Athens, GA

So helpful! I love USAA for everything! Took care of me when I totaled my car

2 years ago

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Tonya B Atlanta, GA

Great Service and Affordable. Reliable roadside Assitance. Cheap auto rates

2 years ago

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Ronald Walls Portland, OR

Cheaper rates on auto and home insurance friendly and courteous

2 years ago

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Meagan Smyrna, GA

USAA is a quality auto insurance and always available to assist you in your needs.

3 years ago

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Joelann Gawel Morris, IL

I had insurance with them many years ago and I thought their time to help me out was very slow.

3 years ago

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Jolene Pleasant Grove, UT

USAA gives great customer service. They worked hard to give us the best rates possible.

3 years ago

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Oc11 Miami, FL

Had a mistake one time and they were pretty responsive to get it fixed. Good prices also

3 years ago

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Jesse Rice Biloxi, MS

They are great. If you have a problem they help you right away. Never had any problems with them.

4 years ago

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Ariana Giles San Antonio, TX

Don’t recommend, very expensive and have the worst customer service , only hep if you have perfect credit

4 years ago