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USAA Auto Insurance

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7.6

Overall Score

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Jesse Rice Biloxi, MS

They are great. If you have a problem they help you right away. Never had any problems with them.

4 years ago

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Ariana Giles San Antonio, TX

Don’t recommend, very expensive and have the worst customer service , only hep if you have perfect credit

4 years ago

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Amy Singleton Gilbert, AZ

Good Rates. Easy to work with. Quick response time on claims

6 years ago

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Mel Shipton Salt Lake City, UT

Haven't found better customer service with any other insurance company!

6 years ago

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Jeff Martin Layton, UT

Love the way they handle my policy and those of many of our military personel.

6 years ago

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Debbie

Very responsive to the needs of clients.

4 years ago

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Ken Gilroy, CA

They are somewhat higher in price but I bundle all my insurance and banking with them.

5 years ago

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Mark

Insurance product keeps dropping, prices increase

6 years ago

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J.Sal

After 23 years of happily taking our money, we filed our 1st claim. It's been a month with no resolution.

6 years ago

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Russell Vastine Aurora, CO

Little ore expensive but the customer service is the best

2 years ago

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Roberta Rustin Jonesboro, GA

Very responsive a bit expensive for auto and home insurance policies

3 years ago

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Laura Rishell Philadelphia, PA

Wonderful customer service and great rates!

3 years ago

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Debra Williams Cedar Hill, TX

very pleasant and quick response when I make a claim or have questions.

3 years ago

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Minnie Taylor Madison, AL

Exceptional customer service and follow up!

3 years ago

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Ron Wisdom Mesa, AZ

All Veteran's need this insurance. Great service and rates

3 years ago

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Brayden Ibert Covington, LA

Had an accident with a person covered with USAA. The representative was difficult to work with.

4 years ago

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James Quick Queen Creek, AZ

Excellent price and service. Saving me $80 a month.

6 years ago

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Katherine Smith Salt Lake City, UT

Amazing roadside assistance and great customer service

6 years ago

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Chase H Provo, UT

Not the best rates but good service. But still would recommend.

6 years ago

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Ken Harrison Mount Pleasant, TX

Sorry folks at USSA and very sneaky. Over 20 years and I would rate them lower than 1 if I could.

6 years ago

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Dana P Curry

Not very friendly to member over the years. USAA is falling off.

6 years ago

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Mark Cassera

Rate increase every 6 months for no apparent reason

6 years ago

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Lori Langelier Houston, TX

USAA Auto Insurance isn’t available for all drivers.

3 years ago

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Mrs. Lee San Antonio, TX

Adjuster not knowledgeable and very rude.

5 years ago