USAA Auto Insurance Logo

USAA Auto Insurance

star star star star star_half

7.6

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Kimara Fox

They are reliable, honest, available, and trustworthy. Not to mention very affordable.

6 years ago

star star star star star

Lin Zimmerman

Great prompt service. Very good price and like the fact I get money back each year

6 years ago

star star star star star

Linda Houde

Attentive, responsive, great prices. Quick to respond. Knowledgeable and curries staff.

6 years ago

star star star star star

Terrell Brandon, MS

Easy to work with. Anytime I had a problem, they resolved it fast. Very dependable!

7 years ago

check_circle

Review Source

star star star star star_border

Aricel Westfall Slocomb, AL

Always able to give me great rates but customer service could be better. Half the time, I am unable to get in contact with them

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

melissa sorensen Spanish Fork, UT

We were with USAA for many, many years due to my husbands service. Then in one year they raised our rates hundreds. We asked what the change was with no claims and they said our area drove the price. Our loyalty meant nothing.

2 years ago

check_circle

Review Source

star star star star star

Matt Clark Nampa, ID

USAA is great. They take good care of me and I use them for everything. I love their prices and customer service

3 years ago Edited November 18, 2021

check_circle

Review Source

star star star star star

Jada Urquhart Tallahassee, FL

My family has had auto insurance through USAA for over 20 years, They have competitive rates and cash rebates.

3 years ago

check_circle

Review Source

star star star star star

Abigail Land Tallahassee, FL

Super helpful and polite. My claim was done quickly and easily. Good price for car insurance compared to others.

3 years ago

star star star star star

Cris Balmanno Riverton, UT

I love USAA insurance! I have never been let down by them in over 25 years. Awesome rates and great customer service.

3 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Willie Sneed Dallas, TX

I had that insurance for my two years wife Said good insurance when i got hurt a week later i got drop they see some part that to get to me they said some crap about sending the check all I got was dropped call got damaged Echo by my own battery the car wasn't fixed right

3 years ago

check_circle

Review Source

star star star star star

Mr Fields Manning, SC

Hands down the best insurance. I hit a deer and they handled everything before hanging the phone up.

3 years ago

check_circle

Review Source

star star star star star

Mike Grove Atlanta, GA

I use USAA for banking and insurance. Easy to work with. Love the app. And ALWAYS great customer service.

3 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Shirley Hardy Louisville, KY

The customer service agents are rude and pushy. The company takes money out of your checking account that is not authorized when there is a rate increase without any explanation of the increase. Customer service rep could not explain the reason for the increase.

3 years ago

check_circle

Review Source

star star star star star

brandon bingham West Jordan, UT

Excellent plans and policies. Very responsive. Easy to work with and quick. It is not laborious to contact them.

3 years ago

check_circle

Review Source

star star star star star

rob cunningham Melbourne, FL

I love the customer service they go above and beyond the call of duty they really care about their customers

3 years ago

star star star star star_border

Van M. Orem, UT

Great service, they helped me a lot when I needed a tow and it was seamless. I do think they have good coverage and are good to work with.

3 years ago

check_circle

Review Source

star star star star star

D Wed Tempe, AZ

USAA is always great regarding customer service and help when handling claims. They typically beat all other quotes.

4 years ago

check_circle

Review Source

star star star star star

Peter Caesar Charlotte, NC

Been with USAA for over 17 years. Never had any issues with car insurance or claims. Great customer service.

4 years ago

check_circle

Review Source

star star star star star

Linda Hays Layton, UT

USAA employees are always positive and helpful. When I have a claim the process is always simple and quick.

4 years ago

check_circle

Review Source

star star star star star

Mykahla Nelson Managua, MN

I really liked having USAA for my auto insurance! They have great coverage especially when I got in a crash!

4 years ago

check_circle

Review Source

star star star star star

Jen N Jim Brown Salt Lake City, UT

We love the service and the convenience. The representatives have always been very courteous and helpful.

4 years ago

check_circle

Review Source

star star star star star_border

Katlyn Hockman Chicago, IL

My family and I have been using this company for a few years now and they have never failed us. They are also extremely affordable. Love them.

4 years ago

check_circle

Review Source

star star star star star

B Bartholomew Provo, UT

We’ve been customers for over 25 years and they have great 24/7 assistance and always have our back to support us.

4 years ago

check_circle

Review Source

star star star star star_border

Nicholas Genes Los Angeles, CA

Still have USAA. Always come back to them. The only thing they lack is auto insurance for working vehicles and deposit cash

4 years ago

star star star star star

Caleb Moore Iselin, NJ

Best insurance company I have ever had! They are super helpful and go above and beyond for their customers.

4 years ago

check_circle

Review Source

star star star star star

Ashley Wadiak Eagle Mountain, UT

Love usaa and all they do for our military ! Best customer service and the cheapest rates for home and auto

4 years ago

check_circle

Review Source

star star star star star

Janice Genes Hurricane, UT

I have all my insurance under USAA. Had them for over twenty years. Still the cheapest insurance out there.

4 years ago

check_circle

Review Source

star star star star star

Randi Nelson Salt Lake City, UT

We have been with USAA a for just about 20 years and have never had any issues great customer service.

4 years ago

check_circle

Review Source

star star star star_border star_border

Windy Payton New Orleans, LA

Didn't really have a chance to experience this company as much as I really would have liked to but started out to be a good company and reasonable price 😉

4 years ago

check_circle

Review Source

star star star star star

Tiffany I Gaithersburg, MD

USAA has great competitive premiums for insurance and auto loans. Their customer service dept is easy to work with.

4 years ago

star star star star star_border

Garrett Mingus Provo, UT

I just got married and started a new policy with my wife. USAA gave us the best deal. The website made it really easy to get a quote.

5 years ago

check_circle

Review Source

star star star star star_border

Melinda American Fork, UT

We had an accident and USAA was great to work with. The agent was respectful and supportive and helped us resolve everything.

5 years ago

star star star star star

Suzanne Giddens Jacksonville, FL

Excellent customer service and great rates. Have been using them for 10 years and would not switch.

6 years ago

star star star star star

Anne Kimball Salt Lake City, UT

I had USAA auto insurance growing up and they were always very affordable, especially considering I was a teenager.

6 years ago

star star star star star

Karen Nelson Alpine, UT

My husband and I have had USAA for quite some time now. Their roadside service has been life saving over the years.

6 years ago

check_circle

Review Source

star star star star star

Trevor Whitmore Gilbert, AZ

Fantastic service and prompt response in all of their departments. We have been members for over 25 years.

6 years ago

star star star star star

Donald Gustafson Colorado Springs, CO

cheap and they help out military along with veterans as well

3 years ago

star star star star star

A. Lee Grand Prairie, TX

Excellent customer service as well their website is very intuitive.

4 years ago

star star star star star

Dennis Mitchell Fort Worth, TX

Fast professional claim processing, great rates, outstanding customer service

4 years ago

star star star star star

Anonymous Port Saint Lucie, FL

Road service and car accident and service contacts are extremely helpful

4 years ago

star star star star star

Mitch

Always supportive, concerned for my well-being, not their bottom line.

4 years ago

star star star star star

Lori Bain

They are responsive, courteous, professional, and always handle things quickly.

4 years ago

star star star star star

L Wakefield

45 yr member. Zero problems, fast resolution for every claim.

4 years ago

star star star star star

Linda J. Greth

Always there for us no matter what. Great service and customer care.

4 years ago

star star star star star

Debra Lang

Lost a car in a fla. hurricane and I had a check from USAA immediately

4 years ago

star star star star star

Frank Brierton

They are HONEST and dependable,. trustworthy. loyal, and with a.reasonable cost

4 years ago

star star star star star

Mark

Fast easy great service - could get better with lower prices

4 years ago

star star star star star_border

Tiffany Barney Salt Lake City, UT

This is a great option for auto insurance. Very competitive rates and coverage. Highly recommend.

4 years ago

star star star star star

Rebecca Strong Manchester, MD

They're efficient, thorough, reasonably priced, friendly, and offer new ideas.

5 years ago