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USAA Auto Insurance

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7.6

Overall Score

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Brian Berger

Top Notch, the best. Claims always process fast and accurate

4 years ago

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Anonymous Waverly, GA

I have been with them over 25 years and enjoy their friendly and helpful staff.

6 years ago

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John Alcorn Hattiesburg, MS

Prompt response. Excellent coverage and takes care of customer. Non-profit

6 years ago

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ElaineSweidel San Antonio, TX

Outstanding Customer Service, excellent claims process, great website

6 years ago

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Frankie Light Media, PA

They provide Great service at low rates, while maintaining quality

6 years ago

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Karen Portland, OR

Helpful, professional, and responsive when assistance is needed.

6 years ago

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VAnce VanderBurg Niles, MI

I think their rates are competitive. They have always been easy to work with.

6 years ago

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Neil Minton Carrollton, TX

This company goes out of their way to handle a claim fairly and swiftly.

6 years ago

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George Johnston Tampa, FL

Had them for over 40 years and service has always been top quality.

6 years ago

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Eugenia Marcus

We have had them for 50 years. Claims have been resolved quickly and easily.

6 years ago

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Luke Heber, UT

Affordable prices, great friendly customer service, and excellent coverage

6 years ago

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Jessica Zaret

Helpful, fast, covered proper repainting of hood and guaranteed repair work.

6 years ago

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Mike Hugill

responsive, customer oriented, reliable and very loyal to clients

6 years ago

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Ron Kirk

I get A-1 service and after an accident, they did not raise my rates.

6 years ago

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April Yedinak

They have the best rates and great customer service. I have been very pleased with USAA.

6 years ago

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Pat Ohagan

Their customer service is head and shoulders above anyone else

6 years ago

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Kelly

They give me what I need and then some including their car buying service..

6 years ago

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Drema

very friendly, and website very user friendly, willing to work with you.

6 years ago

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Michael Johnson

Service and response is excellent always ready to help and available.

6 years ago

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Kenneth Bouldin

top quality coverage, 24 hour service, reasonable rates, top notch service

6 years ago

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Betty Ashdown

They really take care of customer issues, and genuinely seem to care.

6 years ago

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Grady Harbour

I have been with them for 40+ years and they have been excellent.

6 years ago

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Kristina

Because they are almost the lowest priced insurance I've found and they have great customer service

6 years ago

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TN

They are just fabulous! They deal with our Military only. (and our children)

6 years ago

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Barbara Sanchez

Quick response. Courteous. Always make things easier no matter the situation.

6 years ago

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Nancy Fairbanks

Excellent rates and customer service. No company can compare.

6 years ago

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Karen Griffith

They are extremely good at customer service and charge a fair price

6 years ago

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Dave McMullin Salt Lake City, UT

They have excellent customer service and get the job done efficiently and effectively.

2 years ago

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Kyle McCune Meridian, ID

USAA has taken care of us for years and provide some of the best customer service of any company.

2 years ago

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Randy Eckert Houston, TX

I have been with USAA for years and never once had an issue. Always quick and responsive to needs

2 years ago

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Jennifer Marth Woodbridge, VA

Have been with them over 30 years. Excellent customer service. Great rates and awesome member care

2 years ago

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moose72 Muncy, PA

Great customer service decent pricing also have banking checking credit cards and loans all pretty good

2 years ago

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Tracy Deleon Lake Wales, FL

When I was in the service I used USAA , was young and dumb. Their prices are crazy high. Agents were rude. Not impressive.

2 years ago

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Heather Milke Olney, MD

Excellent insurance option. Great customer service provided. Have had this for many years.

3 years ago

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Amy Gardiner Clarksburg, MD

They really give you the best deal and will help you find the rate that is best for you

3 years ago Edited September 14, 2021

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Lisa Mason Jonesboro, AR

The service is always top notch and the rates cannot be beat! We’ve used them for 20 years.

3 years ago

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Christina Elliott Moses Lake, WA

We've never had to file a claim but have been immpessed that they reduced our bill during COVID

3 years ago

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MiKE McWilliams Little Rock, AR

Owned an RV for a number of years, and insured it through USAA. Rates were reasomable

3 years ago

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Danielle LeCheminant Lehi, UT

The coverage is very good for the price. Whenever we had to call the customer service is excellent.

3 years ago

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Kristen Vineyard Providence, UT

I love you guys! The service is great and I feel like I always get treated like family!

4 years ago

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Lizabeth Augustine Holmdel, NJ

Have been a member for many years. Always helpful. Accurate and timely. Feels like a relationship.

4 years ago

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jessicaC Kailua, HI

Always a great experience with USAA. Professional and helpful. Easy to reach as well.

4 years ago

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Hailey Moody , TX

Reasonably priced compared to other car insurance companies I have gotten quotes from. Staff is responsive and helpful.

4 years ago

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Makayla Manus Gulfport, MS

They're a great insurance company. The prices are great, and so is the customer service.

4 years ago

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Shay Menifee, CA

Love this company they have always treated us the best. Amazing rates and there for the military

4 years ago

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Bryson Danforth Saratoga Springs, UT

Usaa is fantastic. The coverage is amazing and they’re really easy to work with

4 years ago

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Paige Ellis Slade Gilbert, AZ

We have really enjoyed having them as our insurance. They make us feel important.

4 years ago

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Eriel Joyner Tallahassee, FL

I love USAA. They are there for their customers. Great customer service and wonderful prices.

4 years ago

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Isaac Greenwood Riverton, UT

They are great to work with and they will help you save money anyway you can if you let them know!

5 years ago

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Darluap Pleasant Grove, UT

Had their auto insurance for many years. Rates never increased but never decreased either. Excellent service.

5 years ago