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USAA Auto Insurance

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7.6

Overall Score

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Kathy O. McKinney, TX

USAA is the best bank and the best insurance carrier. Their claim adjusters are fast, their staff is friendly. I love having them on my side.

2 years ago

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Christopher Milke Olney, MD

The best customer service hands down. Added bonus that they often send you a dividend check in December! Keep up the good work.

3 years ago

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Edward Corley Charlotte, NC

Excellent company! They are very responsive to your needs. USAA does not drag their feet on your claims and are very fair.

3 years ago

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Nikki Vann Webster, FL

USAA is such a great insurance company to be with. They constantly would send rebate checks throughout the duration of being with them.

3 years ago

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Ashley Blosil Kennewick, WA

We have been using USAA for about 10 years. We have lived all over and their coverage and accessibility was always wonderful.

3 years ago

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Mat A Rancho Cordova, CA

I just recently switched to USAA for all my cars and personal property. Their rates are great and the customer service was was impeccable!

3 years ago

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Deanna Moore Dumfries, VA

Awesome rates, and their customer service is unprecedented. I've been a lifetime member, and have zero interest in searching anywhere else.

3 years ago

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kaylee Salt Lake City, UT

USAA protects you so much! I love it! You get what you pay for. They have great customer service and always help with the problems we have.

4 years ago

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Mhorne182 West Valley City, UT

Super good deals for insurance for military members. Can’t beat the deals and customer service is fantastic as well.

4 years ago

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BMF Smith Washington, DC

This is a great company for active, veteran, and retired service members. USAA also offers great value for money with its products.

4 years ago

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Violetzmom Gulfport, MS

I had insurance with usaa for 12 years, until I found out Geico could save our family money. The customer service was always above average. The products are overpriced.

4 years ago

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JamieD Saratoga Springs, UT

I can’t say enough good about USAA! They are incredibly easy to work with and deliver excellent coverage at a great price

4 years ago

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Rebecca Harvey Long Beach, MS

Me and my husband have car insurance through USAA now and we love them! It’s cheaper than the rest and has the best coverage. Also awesome service.

4 years ago

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Jacob American Fork, UT

Love USAA! The best deals on insurance around, plus great customer service. I never have to worry about my insurance coverage when in their hands.

4 years ago

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Melanie Rio Rancho, NM

USAA has really great auto insurance rates! If you are former military or related to military, this is a great place to check a quote with.

4 years ago

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JoAnn Lucas Austin, TX

I love USAA! We have had them for car and house insurance through our 37 years of married life. They have always taken very good care of our family.

4 years ago

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Marc Provo, UT

I cannot recommend USAA strong enough! Not only are they affordable, but they are quick to respond (in person). They are the way insurance should be.

4 years ago

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Zac Marx Brighton, CO

USAA Auto Insurance is our favorite. With huge discounts and the best coverage out there, we definitely plan to stay with USAA forever.

4 years ago

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Jami Howell Farmington, UT

I love USAA. They area always quick to help us when we have any issues with our car and the price is phenomenal for what they cover.

4 years ago

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Holly Schafer Forest Grove, OR

I love my insurance with USAA. It is reasonably priced and has really good coverage options. They can be more expensive depending on the area you live in

4 years ago

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Irene Anders Folsom, CA

Great rates compared to all other providers. We have not had to use them for a claim but customer service for other questions is good.

5 years ago

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Haidyn Houtz South Jordan, UT

This auto’s insurance isn’t my favorite. I had some problems with the customer service at this company. The experience might be different for you but I wouldn’t recommend it.

5 years ago

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Tanya Lehi, UT

I’ve been a member for nearly 30 years for both banking and insurance. Their customer service is top notch and their rates are hard to beat!

5 years ago

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Katie Hope Easton, PA

Fantastic service! Fast and easy. Get a real person every time you call! Trustworthy, knowledgable would highly recommend!

6 years ago Edited September 14, 2021

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Brooke Harris Houston, TX

I have had usaa auto insurance for 2+ years. It is a little pricey

7 months ago Edited October 17, 2023

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Ioane Puni Universal City, TX

never let you down, always assist your needs and actually speak to a real person

3 years ago

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Frank X. Johnston La Quinta, CA

BEST service and rates in the industry. Experienced and knowledgeable personnel.

3 years ago

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Mark

Excellent. Immediately provide coverage for any vehicle damage to our three vehicles

4 years ago

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LINDA D.

Have been a member since 1971. Professional and knowledgeable and service minded.

4 years ago

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Arthur Gresham

All my claims, whether my fault or others, have been equally fairly treated, and resolved.

4 years ago

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Dave Brucker

First class. Been a member/insured for 63 years! Never a problem. Always great service.

4 years ago

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Jack Bartscher

Over 40 years with them. Great rates, super staff, always there when you need th. Simply the best.

4 years ago

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Denise Pavan

Quick responses/assistance with claims. Staff are very well versed in customer service

4 years ago

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Mike Greer Fairfield, CA

Great company. Good customer service. Minimal calls you have to make for service. Very helpful.

4 years ago

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Jerry Anderson

Great service and easy to contact. They have always been outstanding for all my claims.

4 years ago

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cindy m

I have used usaa for over 25 years, best rates, great service, wonderful agents, highlly recommend

4 years ago

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Jenny Eric

Good experience. I am well satisfied with USAA. This is wonderful. I would recommend USSA.

4 years ago

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Joni Edmond, OK

Excellent service, great customer service, easy to submit claim, long time customer

6 years ago

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David Kruger

I have been insured by USAA since 1953 and have excellent service for these 65 years.

6 years ago

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Kathy McLean Arlington, TX

They go above and beyond! Prompt on service and use Service King here in TX and they are wonderful.

6 years ago

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John Thompson Helotes, TX

After 53 years and never a problem when I had to file a claim, how else would I rate them?

6 years ago

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Royal A. Brown III Winter Haven, FL

Good value for money - will insure your children even after reaching adulthood and being on their own.

6 years ago

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Art

they are good and have been around for a long time. They cater to the military and I like that fact.

6 years ago

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Dick Taeuber

Customer service, overall service and responsiveness, rates over 61 yeasr with them

6 years ago

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Joe

The quick response when we need help including road service and the affordable price.

6 years ago

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Mr. Williams

Freindliness and the way they are so professional and understanding of your needs and wants.

6 years ago

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Susan Powers

Service, price, caring. Whenever you need them, whatever you need, they are there

6 years ago

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Gordon Murdoch

My truck is in the shop at the present time and have not been contacted without me doing the contacting.

6 years ago

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Julie Wandell

Great rates and caring customer service. Never any question nor challenge for the service required.

6 years ago

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Kimara Fox

They are reliable, honest, available, and trustworthy. Not to mention very affordable.

6 years ago