If you or your parent or spouse is in the military, USAA Insurance is an excellent insurer to work with. Its mobile app and online account management make it simple to file claims, pay premiums, and print identification cards.
USAA also offers good coverage options, including coverage for rideshare drivers. USAA offers a wide variety of discounts, which you can benefit from as well.
Best Company has received many USAA auto insurance reviews. An overwhelming majority of reviews are 4 or 5 stars.
Reviewers praise USAA for its customer service and competitive rates. Several reviews also reflect claims satisfaction.
With such a high level of customer satisfaction, you can be confident when working with USAA for car insurance coverage.
USAA has received high financial strength ratings, which means that the insurance provider is financially stable and likely to be able to meet its claims obligations.
High ratings are common among top insurers.
USAA offers excellent coverage options. It's policies can include the following coverages:
With so many kinds of coverage, you can easily find a good policy that meets your needs.
USAA stands out from other auto insurers for its rideshare coverage offering. This coverage starts at $6 per month and can be added to your existing policy to bridge the gap in coverage.
USAA offers many discounts. You can take full advantage of these discounts to save money on your car insurance policy.
USAA offers the following discounts:
If you buy a USAA car insurance policy and renters or homeowners insurance, you can save 10 percent on your renters or homeowner policy.
While this discount applies only to renters and homeowners insurance, you can still benefit if you need either of those insurances and an auto policy.
USAA has a reputation of being easy to work with and accessible. You can benefit from these features from start to finish when you purchase a car insurance policy from USAA.
You can get a insurance rate quote online, manage your policy, print identification cards, file claims through USAA's online claims center, and adjust your payment schedule. USAA even has a secure mobile app that you can use to view your auto identification card, request roadside assistance, report claims, and view the accident checklist.
With so many convenient and accessible features, working with USAA can be an excellent experience.
USAA offers several other types of insurance products. You can find home insurance, life insurance, renters insurance and more.
You can also find financial services like loans and banking through USAA.
If you want to buy car insurance from USAA, you'll need to become a USAA member. U.S. military members and veterans, pre commissioned officers, their spouses and children can all join. USAA does not charge a membership fee.
If you're not eligible for USAA membership, you'll need to look into other options.
You'll need to work with USAA directly to understand specific offerings in your area. While many of its services are available widely, not all of its coverage options are. For example, accident forgiveness coverage isn't available in all states.
While this variation can be frustrating, USAA offers many good policy options and discounts that you can benefit from.
New to USAA. Heard of them but had not used. Initial contact was very professional and informative. I a so glad I contacted them.
41 years of the best service possible!!!!! They have always been there for me. A truck ran a stop sign and totaled my vehicle. USAA represented with others insurance company and the other insurance company admitted total fault.
I've been with USAA for 44 years. I have never in all those years had an issue with products or services.
They have always been wonderful to work with! If there is a problem, they go beyond what is expected!
They are responsive, courteous, professional, and always handle things quickly.
Wife was victim of State Farm insured car accident. USAA handled our claim very professionally as to value of her car and subsequent medical charges.
45 yr member. Zero problems, fast resolution for every claim.
James P. Blok
I have been a USAA car insurance customer for over 45 years. They have always provided high quality coverage at reasonable and fair prices. USAA has also handled my claims and other situations quickly, fairly and professionally. It is one of the few corporations in America that still functions openly and with the utmost integrity.situations
Have been a member since 1971. Professional and knowledgeable and service minded.
I recently was in a parking lot fender bender. It wasn’t my fault. It was a little awkward resolving the claim during a pandemic, but we got it done.
All my claims, whether my fault or others, have been equally fairly treated, and resolved.
First class. Been a member/insured for 63 years! Never a problem. Always great service.
Over 40 years with them. Great rates, super staff, always there when you need th. Simply the best.
G Frank Rogers
I've never had a bad experience USAA. This includes claims as well as other times they have assisted me. I also receive regular dividends as well. My adult children have thier own insurance with USAA too.
USAA always handled my claims promptly and fairly.
My husband has hit two deer in the past. USAA treated him with courtesy and respect. The repair process was seamless. A+
Quick responses/assistance with claims. Staff are very well versed in customer service
Excellent and timely service. Representatives are always professional. USAA is easy to deal with and is an excellent value.
Always responsive to customer needs. Friendly responsible and reasonable able. I have been a customer with USAA for over thirty years and have been totally satisfied with the service. Most of my former work associates were customers and to my knowledge have been happy clients.
The BEST customer and employee focused insurance company! A member since I was 16yo over 40 years ago.
Gregory H. Talley
Excellent customer service. Great discounts. Excellent value package. Dividens to all customers. 100 percent military support and respect towards service members and their family.
Even after purchasing a new car my coverage went up much less than I had expected. I’ve Ben with USAA for over 5 years and my premiums have not had large increases after the initial policy renewal like other companies I’ve had.
I have been with USAA for more than 10 yrs now and without a doubt the best insurance company I have ever had. Their customer service is excellent, their rates are really good, and in time of crisis they are there for you, which I know from personal experience.
Have been with this company for 50 years and have home, cars, umbrella and other policies with this company.
I've been with them for 62 years, multiple children, multiple cars, a few accidents, and they've always come through.
Linda J. Greth
Always there for us no matter what. Great service and customer care.
Lost a car in a fla. hurricane and I had a check from USAA immediately
They are HONEST and dependable,. trustworthy. loyal, and with a.reasonable cost
Outstanding service, excellent value. Subscriber Savings Account provides Holiday Cash dividends and Senior members receive a separate dividend!
We have had USAA insurance for almost 50 years. They are a class act and immediateky respond to any call. Luckily, we have had to use them for accidents only 2 times
Have had them since 1974. Very responsive, agents assigned to claims kept me informed and worked hard for me. Always paid what was in contract without any legal push.
My family has used USAA’s banking and auto insurance for three generations. Naturally, I was skeptical. When it was time for me to choose my own car insurance, I was in college and needed to save money and spend as little as possible. I did a lot of research and cost comparison, and USAA offered the best coverage with the best rates. I have been extremely happy with their service for all these years, and luckily have not had to file any claims (knocking on wood as I type this). When I started with them, they offered me student discounts and deductions based on number of years without accidents. Most recently, during the Covid stay-at-home orders, they gave customers cash back for not driving, no questions asked. I 100% recommend USAA to anyone who is able to use their services.
They provide Great Customer Service & unbeatably price
Terance La Croix
USAA is excellent car insurance. I’ve been with them for over 20 years and has two claims that where taken care of very quick.
Great company. Good customer service. Minimal calls you have to make for service. Very helpful.
I have had USAA for several years before I decided to switch. During that time USAA has had amazing customer service, but has been fairly expensive. So I'm giving it 3 stars because they are expensive and they do not know what they are talking about. The last couple months I had USAA I had some issues with the bill and each representative I talked to could not explain to me what the problem was with the bill. They kept having to get another representative and overall they could not help me lower my bill because for some crazy reason, the last premium they calculated was for 5 months (instead of 6) and they could not help me at all by making it 6 months again, no matter how many times I called and tried. We switched because they were unclear about explaining the bill every single time.
Excellent claims service. We have had to file two separate claims. Each time USAA was quick to take care of out needs.
Been with USAA for over 17 years. Never had any issues with car insurance or claims. Great customer service.
Best car insurance I've ever had. Plenty of discounts and customer service is awesome. Everytime I call they are incredibly helpful. They called the tow truck companies several times and without a charge since it was under a specific distance from home.
excellent. been with usaa for years dont see ever changing
I love you guys! The service is great and I feel like I always get treated like family!
Fast easy great service - could get better with lower prices
Had an accident with a person covered with USAA. The representative was difficult to work with.
Precisely on time with all transactions and requests.
Great service and easy to contact. They have always been outstanding for all my claims.
Very responsive to the needs of clients.
I have used usaa for over 25 years, best rates, great service, wonderful agents, highlly recommend
Love them all around . Always amazing and always helpful. Never a bad moment with them. Very friendly
I use USAA with my family’s auto insurance. It is a really big help and we have a discounted price compared to other agencies.
I have been a USAA auto insurance member for 5 years now, and I can say the price is very affordable for my age. The customer service over the phone has been superb and I can see myself sticking with USAA.