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Quality Home Services

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 24th, 2026

Quality Home Services offers comprehensive solutions to ensure clean and safe water for households. Established in 1985 by Bart Richey and Donna Holstein, the company has consistently aimed to provide top-notch services and state-of-the-art products.

Notably, Quality Home Services received the Better Business Bureau's 2019 “Distinguished Ethics in the Marketplace” award. This reflects the emphasis on providing not only quality products but also ethical and transparent services.

While based in Fresno, the company extends its services to areas like Bakersfield, Castroville, and beyond, making it accessible to a broad customer base in Central California.

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The Good

  • Extensive Product Range
  • Experienced and Certified Staff
  • Commitment to Customer Satisfaction 

Extensive Product Range

Quality Home Services boasts a wide array of products, including water softeners, air purification systems, tankless water heaters, and solar power systems. This versatility allows customers to address various home needs through a single, reliable source.

The company's preferred water treatment and filtration product is the water system offered by RainSoft®. This system can eliminate hard minerals in your water and improve the taste and smell of the water. 

Experienced and Certified Staff

With over three decades of experience, the company's staff is well-trained and certified to handle a range of issues related to water softening and conditioning.

The team's expertise is reflected in its ability to install, maintain, and repair systems efficiently.

Commitment to Customer Satisfaction

Quality Home Services takes pride in offering personalized service to its customers. From free estimates to seamless installation processes, the company ensures that customers feel valued and informed throughout their interaction.

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The Bad

  • Needs More Customer Reviews

Needs More Customer Reviews

A robust repository of customer testimonials on third-party sites, including BestCompany.com, could help build trust and confidence among potential clients.

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The Bottom Line

Quality Home Services stands out as a reliable and experienced provider of water softeners and conditioning systems.

With a strong emphasis on customer satisfaction, a diverse product range, and a history of ethical business practices, the company is a solid choice for those seeking water-softening solutions in Central California.

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What people are saying on Google

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Harshminder Bhullar

It was nice meeting Eric to get all the setup done with the water filtration for drinking and the whole house. He explained everything well and is very helpful. Overall, it was a great experience. Appreciate his hard work and skills for explaining the whole process. Thanks

2 weeks ago

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Kendra Tapia

Eric Ozan was incredibly detailed and explained everything efficiently. His presentation had a wonderful outline that was easy to follow. Great and friendly personality. My family and I understand more about our water than we have in the past 20 years. Thank you for the science and talk Eric!

2 weeks ago

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Cheryl Pokett

Frank is very kind, friendly, knowledgeable and takes his time to share information about what he is doing. He always asks if I have any questions and answers them directly.

2 weeks ago

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Mondi E.T.

I had the soft water unit installed in 2013 and in April 2026 had to upgrade as my water pressure decreased dramatically. The new unit has a lifetime guarantee so I'm thrilled. The installer, Hector was very professional, did a thorough job and explained in details the process and what is expected of me to upkeep. I'm very happy with Quality Home Services and highly recommend them.

3 weeks ago

Star Rating

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4.8

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16 Reviews

Review Breakdown

5 grade

81%

4 grade

13%

3 grade

6%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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