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Quality Home Services

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 3rd, 2024

Quality Home Services offers comprehensive solutions to ensure clean and safe water for households. Established in 1985 by Bart Richey and Donna Holstein, the company has consistently aimed to provide top-notch services and state-of-the-art products.

Notably, Quality Home Services received the Better Business Bureau's 2019 “Distinguished Ethics in the Marketplace” award. This reflects the emphasis on providing not only quality products but also ethical and transparent services.

While based in Fresno, the company extends its services to areas like Bakersfield, Castroville, and beyond, making it accessible to a broad customer base in Central California.

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The Good

  • Extensive Product Range
  • Experienced and Certified Staff
  • Commitment to Customer Satisfaction 

Extensive Product Range

Quality Home Services boasts a wide array of products, including water softeners, air purification systems, tankless water heaters, and solar power systems. This versatility allows customers to address various home needs through a single, reliable source.

The company's preferred water treatment and filtration product is the water system offered by RainSoft®. This system can eliminate hard minerals in your water and improve the taste and smell of the water. 

Experienced and Certified Staff

With over three decades of experience, the company's staff is well-trained and certified to handle a range of issues related to water softening and conditioning.

The team's expertise is reflected in its ability to install, maintain, and repair systems efficiently.

Commitment to Customer Satisfaction

Quality Home Services takes pride in offering personalized service to its customers. From free estimates to seamless installation processes, the company ensures that customers feel valued and informed throughout their interaction.

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The Bad

  • Needs More Customer Reviews

Needs More Customer Reviews

A robust repository of customer testimonials on third-party sites, including BestCompany.com, could help build trust and confidence among potential clients.

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The Bottom Line

Quality Home Services stands out as a reliable and experienced provider of water softeners and conditioning systems.

With a strong emphasis on customer satisfaction, a diverse product range, and a history of ethical business practices, the company is a solid choice for those seeking water-softening solutions in Central California.

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What people are saying on Google

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Christina Day

So I put myself in a Home Depot raffle, and apparently I was given a free water test through this company! While my husband and I were not financially ready to purchase a water system tonight, I have to give Daniel H. a 5 star review! His professionalism, knowledge of products, and especially his experimentation on our water system had my son and us sold! I encourage everyone to test their water system. The best part that sold me was the life time warranty! We will be calling Daniel H. In the near future for a system.

10 hours ago

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Champakbhai Patel

Gio is a great technician! Did a very good job by explaining to us about exactly what he’s doing and his concerns about a loose part that we had no idea about. He made sure someone else will come out later on to fix this. His honestly went unnoticed and made sure all our questions were answered. Thanks Gio!!

23 hours ago

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Synthia Martinez

Drew D did an awesome job .It was a great experience. I really learned a lot about the importance of clean water . His enthusiasm and skill was shown throughout his presentation. Overall a great experience learning from him.

1 day ago

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Shawn Lyons

Francisco was very professional, helpful and informative. He offered me good deals and really convinced me to buy with his demonstrations. Very scientific.

2 days ago

Star Rating

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4.8

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15 Reviews

Review Breakdown

5 grade

80%

4 grade

13%

3 grade

7%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Review Source

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Toua Kevin Yang Fresno, CA

The installation of my water softener went really smooth. The guys were very professional in doing their job and it took a whole day to get everything where it needed to be. So far so good on the water coming from the water softener. Most friends and family member I know rent so when the time comes for water softener recommendations, I’m definitely going to recommend Quality Home Services to them.

2 years ago

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Reply from Quality Home Services

Toua, thanks for sharing your positive experience with Quality Home Services. We're excited for you to have RainSoft water and appreciate you wanting to share us with others. Enjoy!

Jan. 31st, 2024

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Diane K

We really appreciated the quality of service and helpful information we got when having our new water heater installed. We were given a thorough instruction about how to use our new water heater and helpful hints if any issues come up. The two young men who installed the water heater were knowledgeable and helpful!

1 year ago

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Thérèse Seibert Santa Cruz, CA

We have been using Quality Home Services for many years and have never been disappointed. They have provided excellent service and keep our water filtration system running at 100%. Our water is clean from toxins and safe to drink now.

2 years ago

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Reply from Quality Home Services

Therese, We're so glad we could help you with your water. Enjoy!

Jan. 31st, 2024

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Verified Customer

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Terry R Fresno, CA

Quality Home Services ROCKS! Love my air purifier year round from flu season to wildfires here in California.

2 years ago

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Verified Customer

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Cheryl

I like the personal and expert advice and performance and installation of the water system. It is made using water in my Watsonville home so much more enjoyable. I recommend this company.

2 years ago

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Carlos Reyes

Always respectful, professional & replies back fast.

1 year ago

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Carlos Reyes

I loved the demonstration; explained everything perfectly & just made it easy to understand the product being sold.

2 years ago

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Verified Customer

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June Evans

The customer service has been good. The treatment has made a noticeable difference in the quality of my water.

2 years ago

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Reply from Quality Home Services

Hi June, thanks so much for sharing your positive experience with us!

Jan. 31st, 2024

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Jorge

The sales person was very knowledgeable and the system is working awesome

2 years ago

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Verified Customer

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Mindi Weber

Great services and responsiveness. They were also clean and professional.

2 years ago

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Rebecca Dering San Francisco, CA

The company took care of every detail that our installation required.

2 years ago

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D Kruse

The technicians were on time, pleasant and knowledgeable.

1 year ago