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Quality Home Services

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 3rd, 2024

Quality Home Services offers comprehensive solutions to ensure clean and safe water for households. Established in 1985 by Bart Richey and Donna Holstein, the company has consistently aimed to provide top-notch services and state-of-the-art products.

Notably, Quality Home Services received the Better Business Bureau's 2019 “Distinguished Ethics in the Marketplace” award. This reflects the emphasis on providing not only quality products but also ethical and transparent services.

While based in Fresno, the company extends its services to areas like Bakersfield, Castroville, and beyond, making it accessible to a broad customer base in Central California.

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The Good

  • Extensive Product Range
  • Experienced and Certified Staff
  • Commitment to Customer Satisfaction 

Extensive Product Range

Quality Home Services boasts a wide array of products, including water softeners, air purification systems, tankless water heaters, and solar power systems. This versatility allows customers to address various home needs through a single, reliable source.

The company's preferred water treatment and filtration product is the water system offered by RainSoft®. This system can eliminate hard minerals in your water and improve the taste and smell of the water. 

Experienced and Certified Staff

With over three decades of experience, the company's staff is well-trained and certified to handle a range of issues related to water softening and conditioning.

The team's expertise is reflected in its ability to install, maintain, and repair systems efficiently.

Commitment to Customer Satisfaction

Quality Home Services takes pride in offering personalized service to its customers. From free estimates to seamless installation processes, the company ensures that customers feel valued and informed throughout their interaction.

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The Bad

  • Needs More Customer Reviews

Needs More Customer Reviews

A robust repository of customer testimonials on third-party sites, including BestCompany.com, could help build trust and confidence among potential clients.

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The Bottom Line

Quality Home Services stands out as a reliable and experienced provider of water softeners and conditioning systems.

With a strong emphasis on customer satisfaction, a diverse product range, and a history of ethical business practices, the company is a solid choice for those seeking water-softening solutions in Central California.

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What people are saying on Google

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Lenny Nichols

David, Steven and Brian came over and did our install. They did a great job and also communicated with us and kept Us updated through the process. Guys did great work and we are happy with their service and also the install!

1 week ago

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john VE

These guys are real professionals l have had nothing but good luck or service from them in particular Kyle our service tech great communication very professional and always on time! Thanks to all the staff at Quality Home Services.

1 week ago

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Richard Hanley

From Heather, who signed us up and configured our layout, to the install team and Teshoma in service, Quality Solar had our back and made our solar process smooth! They communicated each step well, answered our questions and stuck by their promises to be prompt and honor to their word. I've used them for our water filtration for years, but this was next level service.

2 weeks ago

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Lloyd Stephens

I would like to Give a big shout out to Cyndi Dassori, and Greg Furch, for helping me with a Automatic Transfer switch issue recently. I could not find anyone to come troubleshoot an issue at my work with an emergency diesel generator (EDG) it was starting for a self-test weekly as scheduled for 10 minutes. In the recent it would start and run until it shut itself down from a low fuel alarm. my company has specific licensing to run for a set of specific hours unless it's for emergency use. Our hours were way over because of the malfunction. I googled Generac Generator repair and went through a call list of about a dozen different calls before reaching Cyndi with (Quality Home Services) Cyndi was so courteous and helpful. Their technician Greg traveled approx. 50 miles to our site and was very knowledgeable about the Generator and the transfer switch and had discovered the problem in a very short time. He ordered the obsolete very hard to find part directly from the manufacturer. as soon as it arrived, he came and installed it. I expected to pay a lot more for such superior service. The company provides a great service at a very affordable cost. I recommend Quality Home Services for all Generator service needs. I will be using them in the future.

2 weeks ago

Star Rating

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4.8

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15 Reviews

Review Breakdown

5 grade

80%

4 grade

13%

3 grade

7%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Review Source

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Toua Kevin Yang Fresno, CA

The installation of my water softener went really smooth. The guys were very professional in doing their job and it took a whole day to get everything where it needed to be. So far so good on the water coming from the water softener. Most friends and family member I know rent so when the time comes for water softener recommendations, I’m definitely going to recommend Quality Home Services to them.

1 year ago

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Reply from Quality Home Services

Toua, thanks for sharing your positive experience with Quality Home Services. We're excited for you to have RainSoft water and appreciate you wanting to share us with others. Enjoy!

Jan. 31st, 2024

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Diane K

We really appreciated the quality of service and helpful information we got when having our new water heater installed. We were given a thorough instruction about how to use our new water heater and helpful hints if any issues come up. The two young men who installed the water heater were knowledgeable and helpful!

1 year ago

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Thérèse Seibert Santa Cruz, CA

We have been using Quality Home Services for many years and have never been disappointed. They have provided excellent service and keep our water filtration system running at 100%. Our water is clean from toxins and safe to drink now.

1 year ago

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Reply from Quality Home Services

Therese, We're so glad we could help you with your water. Enjoy!

Jan. 31st, 2024

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Verified Customer

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Terry R Fresno, CA

Quality Home Services ROCKS! Love my air purifier year round from flu season to wildfires here in California.

1 year ago

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Verified Customer

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Cheryl

I like the personal and expert advice and performance and installation of the water system. It is made using water in my Watsonville home so much more enjoyable. I recommend this company.

1 year ago

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Carlos Reyes

Always respectful, professional & replies back fast.

1 year ago

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Carlos Reyes

I loved the demonstration; explained everything perfectly & just made it easy to understand the product being sold.

1 year ago

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Verified Customer

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June Evans

The customer service has been good. The treatment has made a noticeable difference in the quality of my water.

1 year ago

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Reply from Quality Home Services

Hi June, thanks so much for sharing your positive experience with us!

Jan. 31st, 2024

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Jorge

The sales person was very knowledgeable and the system is working awesome

1 year ago

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Verified Customer

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Mindi Weber

Great services and responsiveness. They were also clean and professional.

1 year ago

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Rebecca Dering San Francisco, CA

The company took care of every detail that our installation required.

1 year ago

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D Kruse

The technicians were on time, pleasant and knowledgeable.

1 year ago