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Hydro Dimensions

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6.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 19th, 2024

The founders of Hydro Dimensions began their careers in the specialty bathtub industry back in 1983. They learned to design hydrotherapy and specialty accessories for other bathtub companies, as well as developed their own cutting-edge innovations. In 1993, they formed their own company, which came to be known as Hydro Dimensions. The company can customize and produce any standard bathtub or walk-in tub on a mass production level.

Read the Hydro Dimension reviews (below) and find out what people are saying about their walk-in tub.

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The Good

  • Lifetime Warranty 
  • Experience 
  • Products & Dimensions
  • Different Therapy Systems
  • Features and Upgrades

Lifetime Warranty

Hydro Dimensions offers a lifetime warranty on all of its products, which provides customers with peace of mind that their walk-in tub will be covered for as long as they have it.

Experience

The company opened its doors in 1993. In the years since opening its doors, Hydro Dimensions has gained valuable experience, as well as the trust and the confidence of its customers. The quality of bathtubs provided by Hydro Dimensions is apparent and primarily due to the company's many years of experience.

Products & Dimensions

Hydro Dimensions offers a wide variety of walk-in tubs and services to its customers. The company is focused on providing safe, reliable, and comfortable bathing to senior citizens throughout the United States, and offers 16 different types of walk-in tubs between its HD Series and its HD Specialty Series. Depending on which tub you order the size and dimensions vary, for example:

HD Series 2645: Length 45" x Width 26" x Height 39.5"

HD Series 2851: Length 51" x Width 28.25" x Height 41"

HD Specialty Series 3052W: Length 51.5" x Width 29.75" x Height 40"

Different Therapy Systems

When customers visit the Hydro Dimensions website, one of the first things they will notice is the prompt to choose the right therapy system for them. You can choose between more basic therapy systems like Deep Soak and Hydro Massage which utilize water massage therapy systems to relax the body. The Hydro Massage therapy system is not recommended for customers that are prone to bruising or contusions. If customers are interested in more gentle massage systems, they may enjoy the Air Massage therapy system from Hydro Dimensions, which is perfect for those who are prone to bruising.

The Dual Massage therapy system combines the Hydro and Air Massage systems into one, giving the customer the choice of which system they'd rather use on any given day. The Dual Massage system comes with five water jets, 20 air jets, an automatic purge cycle, and an electronic control panel. Customers can also upgrade the system to include up to 16 water jets, air aromatherapy, ozone sanitization, and UV sanitization.

Other Hydro Dimension therapy systems include:

  • Dual Jetted Massage Therapy
  • Dual Jetted Air Massage Therapy
  • PureBubbles Skin Therapy

Features and Upgrades 

Hydro Dimensions offers several additional features and upgrades to go along with its walk-in tubs. Customers can choose from the following: 

  • High capacity faucet 
  • Premium handheld shower 
  • Angled grab bars 
  • Low entry 
  • Contoured door latch
  • Tile flange water barrier
  • Extension panel 
  • Massage therapy 
  • Custom jet placement 
  • Heated backrest
  • Aromatherapy
  • Chromatherapy (Light Therapy)
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The Bad

  • Undisclosed Information

Undisclosed Information

Hydro Dimensions doesn’t disclose its walk-in tub prices. Because each Hydro Dimensions installation is fully customized to address the customer's mobility, safety and comfort needs, the consultants want to fully understand what those needs are before providing an estimate. However, many customers would like to have a general range in mind before taking the time to go through a consultation.

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The Bottom Line

Hydro Dimensions offers several attractive features, including a lifetime warranty contract, a large variety of walk-in tubs and services, and many upgrades for customers to choose from. Additionally, the company has many years of experience in helping customers find the perfect walk-in tub. Even though the company doesn't disclose walk in tub prices, it does provide excellent bathtubs and service. The company's various therapy systems provide customers the opportunity to customize their walk-in tubs to fit health and age requirements. We recommend customers consider Hydro Dimensions for their walk-in tub installations.

Hydro Dimensions is a member of IAPMO (International Association of Plumbing and Mechanical Officials) and an A+ Accredited Business member of the Better Business Bureau.

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Star Rating

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4.3

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28 Reviews

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5 grade

64%

4 grade

21%

3 grade

4%

2 grade

4%

1 grade

7%

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Martha Different Hutto, TX

I'm a very unhappy customer. I did not have a good relationship with the company. The Ad that I heard said that there would be some Medicare to help pay for it, but it turns out that was not true. I also don't like how it all turned out'it's lousy. It's not easy to use. It's hard to adjust the power of the bubbles, but much worse, I still have to step up higher than I ought to. I have really bad arthritis in my legs, and it's hard for me to use the tub because it's too high off the floor. It's also ugly. If I could rip it out and put my old tub back in, I would, but I'm 77 years old and I can't afford to do that.

7 years ago

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Fran George San Diego, CA

The tub is very easy to use, but I got it because they made promises to me about a custom tub, and the contractor they hired to install the tub did a sub-par job. When I pointed out the issues, they never corrected them. I won't ever go back to them, and there is zero chance that I'd recommend them.

7 years ago

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