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BOCA Walk-In Tubs

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7.1

Overall Score

LAST UPDATED: January 25th, 2024

The majority of BOCA Walk-In Tub reviews (read below) indicate that customers are pleased with BOCA's customer service, the professionalism and experience of the BOCA installation team, as well as the quality of their new walk-in tub.

Overall, customers purchasing a walk-in tub from BOCA can expect a professional and positive experience. 

A bit about the company's background and experience in the industry:

One of the most significant distinctions between BOCA Walk-In Tubs and its competitors is BOCA’s frameless tub design, which offers a 0- to 2-inch step into the tub rather than a 4- to 9-inch step.

In addition to the functionality of its tubs, BOCA prides itself on its USA-made certification based on tests that verify that all aspects of the tub are American-made. Other beneficial features of BOCA’s tubs include a leak-proof guarantee, Marine Grade finish that resists bacterial growth, anti-slip features (textured floors), optional grab bars, quick drain, and comfort-curve door design. BOCA is available in all fifty states as well as Canada. 

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The Good

  • Customer-Minded Features and Design
  • American-Made Products
  • Various Tub Sizes
  • Lifetime Warranty
  • Quick Installation Time

Customer-Minded Features and Design

BOCA’s Walk-In Tubs boast one of the lowest step-in heights in the industry: 0 to 2 inches. While the low step-in may seem like an obvious necessity, many other walk-in tubs have much higher step-ins reaching up to 4 to 9 inches. The lower step-in makes the tub much more functional and safe for those who need this type of tub in the first place. With safety in mind, BOCA's tubs also have a quick drain, anti-slip features, including an ADA compliant 17-inch high seat and slip-resistant floors, and comfort-curve door designed for those with limited mobility.

BOCA tubs are created from custom designs, so they can be made to fit any bathroom size or shape. Further, BOCA's tubs include both bacteria-resistant finish and a self-cleaning system to help keep the bathtub free from mold, mildew, and other bacteria. Other available features and options include the following: 

  • Up to 18 air jets
  • Up to 10 water jets
  • Pure/microbubbles
  • Bidet jet
  • Select-a-flow diverter for water jets
  • Chromatherapy
  • Aromatherapy
  • Heated seat and/or back
  • Ozonator
  • Fill panels
  • Wall mount grab bar
  • Internal grab bar for tub
  • Shower riser for handheld
  • Custom BOCA chrome faucet set with handheld
  • Cable-driven chrome waste and overflow

American-Made Products

While most walk-in tub shells are either imported from China or made from Chinese materials, BOCA’s tubs are "certified made in the USA." This means that the company’s products have undergone testing, even down to the origination of each material used in the tub, to verify that they were made in America. 

Various Tub Sizes

BOCA's walk-in tubs are designed to replace an existing tub or shower without the need to fully remodel the room. Additionally, the company states that installation services are available nationwide. Various tub sizes offered through BOCA include the following (W x L x H):

  • Petite Narrow — 26" x 51" x 36"
  • Petite Short — 30" x 47" x 36"
  • Standard — 30" x 51" x 36"
  • Deep Soaker — 30" x 51" x 40"
  • Wide — 32" x 56" x 36"
  • Wide/Deep — 32" x 56" x 40"
  • Two-Seater — 32" x 62" x 36"

Don't panic if you don't see a size that will fit your bathroom. BOCA makes every tub as a custom order, so if your bathroom has a unique layout, BOCA will work with you to meets your needs.

Lifetime Warranty

Each of BOCA's tubs comes with a lifetime warranty. Potential customers are encouraged to contact the company for more details about what exactly this warranty covers. 

Quick Installation Time

From start to finish, BOCA can install walk-in tubs in just 4 to 6 hours, which is the fastest installation in the industry. In addition, the tub can be used the very next day. 

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The Bad

  • No Online Pricing

No Online Pricing

BOCA does not provide any pricing on its website. Customers looking for prices on the actual tubs and installation cannot receive that information without talking to a representative first. However, BOCA’s website states that the company does provide pricing over the phone or via email, so interested consumers are encouraged to contact the company for more information.

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The Bottom Line

Our team considers BOCA Walk-In Tubs to be an excellent option for those looking into a quality walk-in tub. The family-owned company provides some competitively good products that have been made in the USA. Safety Tub features include a low step-in height, frameless design, slip-resistant floors and seats, a self-cleaning system, and a variety of other customizable options. BOCA also offers various tub sizes, nationwide installations, quick installation times, and a lifetime warranty.

BOCA Walk-In Tubs aims to make bathing a comfortable and safe experience for all.  

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Star Rating

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4.8

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66 Reviews

Review Breakdown

5 grade

88%

4 grade

8%

3 grade

0%

2 grade

0%

1 grade

5%

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Donna Stein Maryville, TN

I bought a Boca tub for $7,650 before I retired. around the Fall of2016. I wrote MANY emails and called back and forth because this tub is FREEZING. I was told the tub had a friction heater and this would keep the water warm. SO, It is now 2021 and I STILL cannot use this horrible tub that cost me an absolute fortune. I am living on a very small retirement and I have to use the sprayer on high heat just to sit on the seat. I have NEVER been able to fill this tub with water and use the jets unless I want to freeze to death. This was a huge investment for me. I sit on the seat- and use the sprayer while I freeze. I truly think your company should be outlawed for false advertising. I cry every time I look at that tub. I want to let everyone know how they took my money. The "fast" drain does not even drain the tiny bit of water that comes from my sprayer.

3 years ago

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Reply from BOCA Walk-In Tubs

Hey Donna,
I’m sorry to hear about your experience with a Boca tub. My name is Dominic and my business partners and I purchased the company in September of 2019. We have a seat cushion and head pillow we can mail you at no cost that should help. I wish we had sold you a tub with a heated seat and back back in 2016 when you purchased the tub. I will look up your order in the system and contact you directly tomorrow to see how we can help with your cold seat issue as well as your drain. Talk soon

Jan. 26th, 2021

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Eugene & Margaret G Treadwell Collierville, TN

A gentleman named Phil A P. came to our home to talk about a walk in tub, At the time he was trying to sell us a Walk-in Tub. At which time he stated we had three days to change our minds. He only wanted a check just to see if we had the funds in our bank. No one said he could cash it. We cancelled the tub the same day. This man is a very could at not listening to you. We received an E-mail the next day stating he had ordered the tub. No one ask him to do anything. I want my money back NOW. He has been lying along. I want something done & done Now.

3 years ago

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Reply from BOCA Walk-In Tubs

Dear Eugene,
Phil Parimore is the owner of Walk In Tubs of The Mid South. We have ended his dealer agreement with us over a year ago back in February of 2020. We have since sent a cease and desist letter from our attorney for him to stop impersonating a Boca dealer. When buying a Walk in tub from anyone, it is always a good idea to call the company directly during your in home appointment to make sure the person you are sitting with is who they say they are. If you would like his companies information so you can contact him directly please email me at [email protected].
Thank you,

Nov. 8th, 2021

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Mike IL

I got a boca tub hardly used like new they we won't be able to warranty it so I guess the lifetime warranty is no good and they don't stand behind there products after the first person gor reamed all I have to say is this is not a selling point thx for reading

2 years ago

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Reply from BOCA Walk-In Tubs

Dear Mike,
Boca tubs are a lifetime warranty, meaning the life time of the person who purchased the tub and filled out their warranty documents. When you buy a home with a Boca tub installed in it or any other walk in tub in it, that tub is not transferred now to your lifetime as well. With that said, your tub is in perfect working order. If for some reason you have a issue in a few years you can call us and we will service the tub. You may find that the service will cost much less then you may be thinking. Thank you

Nov. 8th, 2021