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Tax Network USA INC

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6.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 8th, 2025

Tax Network USA is a full service tax resolution firm serving Americans in all 50 states, and those living abroad, who owe money to the IRS or find themselves in difficult or unmanageable tax situations.

The firm has a number of accreditations and an approachable staff and website that can answer most questions you may have about tax preparation, resolution, or negotiation. You can also call for a free tax consultation to see if your situation qualifies for services from Tax Network USA.

Tax Network USA was founded in 2009, giving it more than a decade of experience, and the company is based in Encino, California. 

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The Good

  • Free Consultation
  • Plenty of IRS Experience
  • Accreditation 
  • Tax Help for Truck Drivers
  • Informative Website
  • Tax Prep Services
  • Tax Network USA Reviews

Free Consultation

As a tax relief company, Tax Network USA offers a free consultation. This is the industry standard, and we recommend you only consider tax relief companies that offer such a feature. You deserve to fully understand your tax situation and what options might be available to you before you spend any money working with a tax relief program.

Plenty of IRS Experience

At Tax Network USA, the company seeks to alleviate you as the taxpayer from the burden of dealing with the IRS or state tax collectors. Tax Network USA will be your liaison so that you can get the most tax relief possible without having to deal directly with the government yourself.

Tax Network USA has plenty of seasoned professionals who have worked with the IRS countless times to resolve tax issues. The company knows the ins and outs of all the ways the IRS could make life more difficult for you, and wants to help you avoid such situations.

Tax Network USA’s first step with any client is to get you protected status with the IRS and file any amended tax returns (Reconsiderations) for years that you did not file a return. This step alone should significantly lessen your tax debt to the IRS. Then, the company will continue working with you to get you on a path to being tax-debt free moving forward.

Accreditation

Tax Network USA has an A+ rating with the Better Business Bureau, a private nonprofit that provides services and programs to assist consumers and businesses. It is also an enrolled agent with the IRS and has been approved as an IRS continuing education provider.

The company has years of experience providing tax relief and has the credentials to prove that it does a good job of doing so.

Tax Help for Truck Drivers

Truck drivers often find themselves in particularly difficult tax situations that even some tax preparers aren’t familiar with. However, Tax Network USA specializes in helping truck drivers eliminate their tax problems, and has done so successfully countless times.

Tax Network USA knows the struggles and insecurities that come from not filing your taxes properly, and how those can build up over time and make you even less likely to want to file them. Its business approach is to be approachable and confident so that at least some of your tax debt can be eliminated by using its services, helping you feel relief and be able to move forward, make on-time payments, and stay on top of your taxes in the future.

Informative Website

Tax Network USA has extensive information about many different types of tax situations you might find yourself in. This information avoids jargon and is accessible to an everyday reader. The company also has a tax blog that it updates periodically with current events and answers to FAQs in the world of taxes.

Tax Prep Services

Even if you aren't behind on your taxes or seeking tax debt relief, you can still work with Tax Network USA to file your tax return for the current tax year. The company's tax preparers are IRS Enrolled Agents, so you can rest assured they know what they are doing and have the necessary training to file your taxes legally and effectively.

Tax Network USA Inc Reviews

Tax Network's review count is growing, the company is still averaging five stars per review. This is very encouraging and shows that customers really do like and recommend Tax Network USA and its services. Happy clients report that Tax Network USA "saved [them] from the IRS]" and helped them get back on their feet again after feeling buried in back taxes and tax debt.

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The Bad

  • Undisclosed Pricing and Refund Policy
  • Lacking in Company Information

Undisclosed Pricing and Refund Policy

Tax Network USA doesn’t list any pricing information on its website, nor does it include a refund or payment structure. The only reference to pricing we could find was about the free tax consultation, but beyond that, we can’t really tell how the company compares to others in terms of pricing structure or how much it charges for its tax relief services.

Lacking in Company Information

Tax Network USA doesn’t provide a history of its company or a list of employees and company directors. Providing such information is fairly common in the industry and helps put a face to the company name.

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The Bottom Line

Tax Network USA is an accredited tax relief firm with over a decade of experience. It offers tax preparation services as well as tax resolution, tax negotiation, and tax relief specifically for truck drivers.

While its website doesn’t disclose all the information you might want as a client, such as pricing, the company does offer free tax consultations where you could get any questions answered.

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Tax Network USA INC Frequently Asked Questions

Who will be handling my case?

Tax Network USA currently has three departments to provide the best customer service. This includes Onboarding, Tax Preparation and Resolution. Every department has teams designed to manage every situation and every step of the process. Commonly, there will be one main point of contact for each department.

Do I need a local tax representative?

Yes and no. Most, if not all, of the work to resolve a tax issue will be dealt with by telephone and fax. There is no real advantage to having a local tax expert solve your tax problem, except for your peace of mind. If you feel safer when you look your tax expert in the eye and shake their hand, do it. Just keep in mind that face-to-face meetings are not cheap and that local small firms often don't have all the resources that firms that operate at the national level.

Can you help me with my state tax issue as well?

Yes, Tax Network USA has a full spectrum team of licensed tax professional who can also resolve your state tax matter.

Do I need professional assistance for my tax liability?

If you are unable to pay the debt off quickly, you feel like you had special circumstances, or you believe the liability to be inaccurate, you should seek advice from a professional who is experienced in resolving back taxes. In many cases, we can reduce the amount taxpayers will have to repay. Not to mention help them avoid aggressive consequences such as wage levies, bank levies, and the seizure of assets.

How much will this cost?

Tax Network USA strives to make its legal fees as cost-effective as possible while maintaining a strong pipeline of professionals and customer service. At the end of the day, all tax issues are different and legal fees vary. You can take advantage of the company's free consultation to receive a suitable quote for your specific problem.

Can the IRS levy my social security?

Yes. Under the automated Federal Payment Levy Program, the IRS can garnish up to 15 percent of Social Security benefits. Many taxpayers on a fixed income fail to be proactive out of an inability to pay or fear of the IRS. However, through negotiations, there are many relief programs for those who rely on their monthly SSI benefits.

Star Rating

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4.4

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141 Reviews

Review Breakdown

5 grade

74%

4 grade

11%

3 grade

3%

2 grade

4%

1 grade

9%

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Featured Review

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David Milan, IL

They saved me a lot of money. I think they have been most helpful, and have kept me informed so I have no complaints about them.

2 years ago

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Dennis soule

Evan and his people are always there for me. They are knowledgeable and professional

3 years ago Edited January 10, 2024

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Reply from Tax Network USA INC

Thank you Dennis, you have been a pleasure to work with! We hope to work with you again every year.

Jul. 30th, 2021

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Ronda Cooper

Working with Mairys and Tax Network USA has been a top-tier experience. Mairys has provided invaluable guidance through the tax challenges I’ve been facing, offering prompt responses and keeping me informed every step of the way. Tax Network USA has been incredibly helpful with all of my tax needs, and the level of professionalism and support I’ve received far exceeds my previous experiences. I’m truly grateful for their dedication and expertise throughout this process.

1 week ago

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Tony Peterson

Getting ahold of a tax Network USA was truly one of the best decisions I have made. I had been under the impression that I would a significant sum of money for multiple years. However, after consulting with one of the members there, they informed me I qualified for a program that would not only be significantly less than I had previously thought, but I was able to make much smaller payments over a planned interval. Times are tough, and this could have been a better solution than the dread I had going into my resolution. In addition to helping me with my debt that I had accrued, Ava J (a specialist who informed me of other services - incredibly helpful and nice!) I will now be going forward with Tax Network USA for all of my ensuing tax obligations. I cannot stress the ease, comprehensive actions, and professional demeanor with which I encountered here. I will be telling multiple people that I know are dealing with a similar scenario.

1 week ago

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Byron Cuellar

One of the premier places to assist with your taxes. I had not done my taxes in a few years and the staff was phenomenal and assisted me with the documents that I had to complete all of the previous years. One of the easiest and simplest years I have had to complete my taxes. Would definitely recommend to all my colleagues and family.

4 days ago

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Stephanie Rezentes

Tax Network USA provided me with an exceptional experience. Their team was knowledgeable, professional, and genuinely cared about my financial situation. They walked me through the tax filing process with ease, ensuring I understood each step along the way. The attention to detail and personalized service made me feel valued as a client. I highly recommend Tax Network USA to anyone looking for reliable tax assistance!

1 week ago

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Katie

I had a fantastic experience with Tax Network USA! Their team was professional, knowledgeable, and incredibly helpful throughout the entire process. They made navigating my taxes simple and stress-free, providing clear explanations and quick responses to my questions. I highly recommend their services to anyone looking for reliable and efficient tax assistance!

2 weeks ago

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bruno santos

DO NOT TRUST TAX NETWORK USA — YOU’VE BEEN WARNED I rarely leave reviews, but what Tax Network USA put me through demands to be exposed. I hired this company to handle a state tax issue, and it turned into an absolute nightmare. I was never given direct access to the Power of Attorney who was supposedly representing me. Every time I raised concerns about time zone issues (I’m in Massachusetts, they’re in California), I was dismissed and threatened with having my case dropped for simply expecting them to do their job. The agent from the state, Mr. Newell, told me he couldn’t reach anyone at Tax Network USA during morning hours and would get voicemail messages late in the day, long after state offices in Massachusetts had closed. I lost weeks of time because of this blatant disregard for scheduling and communication. Meanwhile, I was forced to spend over $3,000 in rental cars because my driver’s license and vehicle registrations were suspended issues that could have been resolved in a single phone call if this company had done the bare minimum. When I finally spoke to the state directly (something Tax Network USA said would breach my contract), they handled everything in five minutes. That’s right, five minutes. License reinstated. Vehicles back on the road. They lied, delayed, and manipulated me to keep billing another month. I emailed, called, and asked for case updates, silence. I demanded my documents, ignored. This company is a disgrace. Tax Network USA should not be allowed to handle sensitive matters involving people’s finances and lives. Their negligence, dishonesty, and lack of basic human decency is shameful. I am pursuing legal action and will continue warning others about what happened to me. Stay far away.

1 week ago

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Marissa Garcia

I recently had my taxes done by tax network , and I was really impressed! They were super knowledgeable and made the whole process so easy. I felt like I was in good hands the entire time. I recommend them to anyone looking for help with their taxes!"

2 weeks ago

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Mandy H.

I am really disappointed in this company, lack of communication, and contacted the IRS and set up a payment plan on my behave without me even know, requests of the same items over and over again. It's been 4 months and just sent more bank statements. Very frustrating, also they failed in letting me know how long this process would take and what to expect again lack of communication.

3 days ago

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Sizzler90

I had an amazing experience. The staff are knowledgeable and very friendly. I will be continuing to utilize their services moving forward.

4 days ago

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Erika A Los Angeles, CA

I got myself in a pickle because I thought I could do my own taxes. I ended up doing a lot of wrong things and it bit me later on. This company has literally saved me! MICHAEL has been the biggest help when I thought I had no chance at correcting or figuring things out. I’m so lucky to have them get to the bottom of the mistakes I made and get me back on track! These guys are a GEM!! I can’t recommend them enough!

3 years ago

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Chloe Hallenbeck North Hollywood, CA

Tax Network USA saved me from the IRS. I’m a hair stylist, so as an independent contractor I always fear messing something up on my taxes. Unfortunately I did but Tax Network handled all the communication with the IRS and really saved me a lot of money. They are super helpful and I had no issues getting someone on the phone when ever I had a question about something.

3 years ago

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Reply from Tax Network USA INC

We're very happy you gave us a call to get your books in shape! Thank you for trusting us with your complex tax matter.

Aug. 11th, 2021

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Jeron Kerridge

I initially contacted Tax Network USA as a potential client based on their recommendation by Daily Wire. I spoke briefly with James G on December 19th at 10:40am. I was at work and unable to do the initial consultation call at that time. James informed me that he would be out of the office through the end of the year, so we scheduled a call for January 6th between 5-5:30pm, after I had explained that I have a varaible work schedule and couldn't ensure that I would be available until after 5pm. James called at 2:25pm, 3:42pm, and 3:58pm, and again at 3:08pm on January 7th in addition to sending an email both days. We spoke briefly at 12:50pm on January 9th and scheduled a call for the following Monday, January 13th. During our 12 minute call, he gave vague answers to my questions and said that more would be explained after I paid the $7500 retainer. I told him that I needed to discuss the details with my wife and father who would be helping me secure representation as well as another firm I had also spoken to while I was waiting to connect with James, and that I would contact him Tuesday or Wednesday with my final decision. On Wednesday, January 15th at 4:13pm, he left me a rude voicemail, saying that he was going to "give up on me." I sent James a text message the following afternoon letting him know that I did not appreciate his communication and that I was no longer interested in becoming their customer. He proceeded to accuse and insult me because of my decision not to hire him, saying that this "is exactly why I'm in the position I'm in," "Good luck, I'll need it," and that I "just make excuses." He even sent an email afterwards with the same sentiments. I feel this was an entirely unwarranted and unprofessional way to treat a potential customer, and was a far cry from the experience that I had while shopping other firms. I'm thankful that this happened before I paid the retainer. If this is how they treat potential customers, I can only imagine how I would have been treated once they had been paid.

2 months ago

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Reply from Tax Network USA INC

We are sorry you are experiencing this. Any complaints or concerns can be formally submitted to qa@tnusa.com or if you are a customer, via the client portal.

Feb. 19th, 2025

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Barbara Westwood, NJ

Very easy to contact and they got back to me right away. They answered all my questions. The young woman that helped was absolutely wonderful. She got right back to me and I could get her on this anytime. I was very pleased with that.

2 years ago

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Ramon Richmond, CA

They are attentive to your account. They get back to you, they don't leave you hanging, you don't have to run them down. They call you back, they keep their appointments, and they do a good job taking care of the business that you need taking care of.

2 years ago

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Nadine Ellenwood, GA

It appears that the people that I'm working with are professionals, and they know what they're doing. They keep you informed during the process, and when you call, everyone tries to assist you with whatever problem there may be. Great customer service.

2 years ago

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S Jessica Los Angeles, CA

Great service and straight to the point. I was dealing with my former accountant but I kept getting into more trouble and owing every year. Thanks to tax network I know the correct amount of estimated tax payments necessary to never owe taxes again. They helped me resolve my matter and assisted with financial planning. Thank you so very much.

3 years ago

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Alex Flores

Tax network USA was sent from heaven to help me with my terrifying situation with the IRS. I was desperate for help and they were able to make me feel comfortable and put all my worries at ease and made my situation manageable . Would definitely use again and recommend to my family

3 years ago

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Marlene Cox Charlotte, NC

Really appreciate the personal attention and the nudging I needed to worked on collecting documents. Evan H and his team were consistent in their attention, constant constant and friendliness and professionalism. Evan,, Katlyn and team have been very comforting, reassuring, consistent and professional. YEAH EVAN AND TEAM!

3 years ago

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Reply from Tax Network USA INC

Marlene, we are very happy that we were able to take over your case and get you into compliance with the IRS and state. You have been a great client!!

Aug. 12th, 2021

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Anthony Falls Church, VA

They are a very reputable company. I had my lawyers check them and said they were really good and don't mess around so I went with them. They get back to you within a reasonable time, the next day or day after that when you leave a message, or if it's very urgent they will get back to you within the day. Again they're just looking out for me, they want the best for me and everything and that's really good and hard to find.

3 years ago

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Reply from Tax Network USA INC

Anthony, we have your back! We look forward to resolving your tax matter.

Aug. 10th, 2021

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Jim Kelley

Navigating the complexities of IRS negotiations can be daunting, but my experience with Tax Network USA has been extraordinary. They are assisting me in significantly reducing my delinquent tax liabilities, penalties, and interest, and I couldn't be more impressed with their service. Right from the start, the personal touch and understanding of the entire team at Tax Network USA have been exceptional. Every team member I interacted with was not just knowledgeable, but also empathetic, making complex tax matters understandable for someone like me, who is far from being a tax professional. Their patience and clarity were a breath of fresh air. What truly distinguishes Tax Network USA is its unique approach. There was no rush to sign anything, and all our conversations and phone calls were scheduled to suit my needs. This level of adaptability and respect for my time was a pleasant surprise, and it's something I truly value. I don't write reviews very often. I reserve them for companies surpassing my expectations or falling drastically short. Tax Network USA undoubtedly belongs in the upper tier of extraordinary. Their exceptional service, combined with their expert handling of my IRS negotiations, significantly impacts my financial situation. In summary, if you're looking for a company that excels in negotiating with the IRS and reducing tax burdens, I highly recommend Tax Network USA. They are truly in a class of their own, and my experience with them has been nothing short of outstanding.

9 months ago

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Richard Geneva, NY

The people at Tax Network USA are very nice. If I ever had any questions, I could call and they would answer. They never made me feel like I was bothering them. As of now, I don't know what they have done for me.

2 years ago

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Jimmie Columbus, GA

They get back with you. They communicate very well. From what our understanding is, they're able to resolve my issue with very little consequences out of pocket, and get me back on track.

2 years ago

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Mark Milar San Diego, CA

The employees at tax Network USA work their butt off to take care of your tax problems . They all seem to have different specialties that work well for the company, like a baseball team they work together

3 years ago

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Troy Hall Las Vegas, NV

I owed 95k to the IRS and 20k to the state of California. TNUSA filed all my returns and settled my debt with a lump sum I could afford. Very happy I didn't listen to my wife and hired them lol THANKS TAX NETWORK USA!

3 years ago Edited January 7, 2022

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Jacqui Pelkey Seattle, WA

Tax Network USA filed all of my taxes and reduced my balance substantially. Their staff is super helpful and knowledgeable. Working with me wasn't easy but they got me through it and I am forever grateful.

3 years ago

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Candy MJ Hightower Katy, TX

Tax Network USA INC. is awesome! I had been reaching out to get help with a tax issue and had "tried" speaking with three other companies that seemed to bully me with fear. When I call Tax Network USA I spoke with Mr. Vincent F who was very attentive and listened to my problem. Mr F explained what he could do and walked me through the process of getting started. I immediately felt that he truly cared about helping. I have been apprised at every turn as what to expect and I an very thankful for a company that cares about it's customers! Thank YOU Mr. F and thank you Tax Network USA! I know I am in good hands!!!

3 years ago

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Julie Williams

I have only been a client for a couple of months, but I am very impressed with their level of expertise and professionalism. I also love that they are taking all of the work off of my shoulders!

7 months ago

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Al Pasadena, CA

I hired Tax Network USA to do a "compliance call" with the IRS. I had filled out the IRS OIC form well over a year ago and haven't heard back from the IRS at all. I spoke to a Jim R and he quoted me $200 to make this call to find out why the IRS was taking so long. I paid the money. Mr R assured me they deal with the IRS all the time. After two weeks, I called them for a status and left a message. That's when I discovered they don't call you back right away, if at all. I had to call them over 3-4 days before someone would call me back. This time I talked to a William C. He is not an attorney or EA. He gave me this story about how the IRS was not forthcoming with my information even though I had signed a POA for Tax Network to act on my behalf. He will file a FOIA form with the IRS. After a month, I called Mr C. Again, he doesn't answer his phone, nor call me back. I called other people at Tax Network. I am getting irritated that I have to keep prompting them to stay in contact with me. I finally was able to reach Mr C. This time he was RUDE and UNPROFESSIONAL. He said the IRS could not find me!? He told me he didn't have to call me back! That the $200 I paid was already used up with their time! He implied he would continue to work with me as a favor!? What kind of crap is that? First of all, I hired them to do a job which was to make a compliance call with the IRS. *THEY* quoted me $200. I did NOT hire them on an hourly basis. Secondly, returning phone calls is just common courtesy especially since I hired you! Note it has been OVER 30 DAYS since I hired them with little/no results. I decided to call the IRS myself. They found me right away! I did in less than an hour what Tax Network USA could not do in over 30 days! Talk about incompetence! Needless to say, I called Tax Network USA back for a $200 refund. I talked to a Maria P about this. That was over 3 months ago. So far, I have not received my refund.

1 year ago Edited January 10, 2024

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Judith Circle Pines, MN

They're responsive to my questions, and they've been very diligent on getting back with me, and being patient with me, because I've been slow to get the work done.

2 years ago

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Manbir Los Angeles, CA

It a great company! Kaitlyn was very helpful and informative. They made this hassle in my life very painless. Thank you so much! You guys saved my marriage and my life.

3 years ago

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Taylor Barton Los Angeles, CA

Tax Network USA really helped me with my back log of taxes. They were very prompt, professional and informative with any question I had. 10/10 would definitely recommend.

3 years ago

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Ervin Richardson, TX

Mine was a difficult situation but they handled it very well and I appreciate the hard work they put in. The quality of work was excellent, and definitely worth the money!

3 years ago

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Reply from Tax Network USA INC

Ervin, state audits can be difficult for tax pros themselves. We are really glad you called us to fix your problem!

Aug. 10th, 2021

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Anonymous Lakewood, OH

They always kept calling, checking in, and making sure everything was good. With any questions, I can just call them, and they get me the information I'm looking for.

3 years ago

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Reply from Tax Network USA INC

Customer service is one of our top priorities . Thank you for trusting us with your tax situation!

Aug. 10th, 2021

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Drayon Milpitas, CA

They're actually helping me with something that I wouldn't have any idea how to resolve. They are up-to-date, and keep me up-to-date with everything.

3 years ago

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Reply from Tax Network USA INC

Drayon, you have been a great client. We wouldn't have been able to make so much progress without your help.

Aug. 10th, 2021

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Dollar john New Jersey, NJ

Tax Network USA's tax planning services exceeded my expectations. Their experts are well-versed in tax laws and provided me with invaluable advice to maximize deductions and minimize liabilities. Their prompt responses and personalized attention made the whole process seamless. I highly recommend their services to anyone seeking reliable tax planning solutions.

1 year ago

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Ken Mengel Arcadia, CA

Our case is far more complex than most and quite large in dollar value. The process is daunting and results in considerable stress and sleep lost due to worry. Knowing that we have an advocate on our side is critical to our mental wellbeing. Overall the communication has been outstanding and responsive. Looking forward to finding the long term solution to our issue.

1 year ago

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Angela Blouin Spring, TX

I was overwhelmed, stressed out & couldn’t handle the IRS on my own. I thank God everyday I found Tax Network USA! They have just been the best in every single area. They worked hard, they put me first & they’ve became apart of my success story. Especially Sara J, she is the kindest, most helpful person there. She had so much faith in my case. I would call her when I was broken & scared & she was there to lift me up every time. She is the absolute best!! If you’re going through it turn to God & Tax Network USA..ask for Sara. She AMAZING! ♥️

2 years ago

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larry smith Los Angeles, CA

At first, I was hesitant because another tax firm took my money and never actually helped me. I took a leap of faith and thank goodness I did because I ended up getting a settlement. The Tax Network USA really helped guide me through every step with full transparency. Grateful for this company and its staff. All their employees were very kind and attentive. All my questions were answered and there was never a doubt on my mind

3 years ago

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Debra DeStefano

Everyone is very friendly and understanding! I have not received any more notices from the IRS which I’m assuming is because of Tax Network USA. I just there were more updates if possible.

7 months ago

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Anonymous Pikeville, NC

They've worked with me. I still have to send in more papers and information, but they have been working with me. They've been very understanding.

2 years ago

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Gery Rosemount, MN

We've called several times trying to get some kind of information and stuff like that, and we call back and call back and call back to get it and then sometimes they don't even get it done.

2 years ago

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Anonymous Caldwell, ID

They've been very good to me. When I called and needed to ask some questions, they were always there to answer my questions.

2 years ago

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Paul Great Falls, MT

It's been good. They are very responsive; every time I contacted them, they contact me more than I contacted them. Always been very friendly and informative.

2 years ago

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Zachary China Grove, NC

They returned calls very promptly. We have not got it completely finalized yet, but I think it's going to work out well.

2 years ago

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Deirdre Butler Enid, OK

They have been really understanding and patient with us and have really worked hard to me sure we get the best deal we can

3 years ago

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Lou Vellia

Everything was great except they didn't make clear that the time the phone appointment was made didn't include that it was Pacific time. I live in Eastern time, so I was not very happy about that. I am hoping they will include that clarification in the future. Besides that, everything seems to be very good!

8 months ago

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Lisa Basteiro

Tax Network USA is a very honest and reliable company. They helped me with all of my needs. They are also very reliable. Whenever I called I was able to get in touch with the person assigned to me. I highly recommend Tax Network USA!

1 year ago

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Ferrau Fluet New York, NY

I had a complicated tax situation and was in dire need of professional assistance. Tax Network USA came to the rescue with their top-notch tax planning services. They meticulously reviewed my case, identified the best approach, and guided me step by step. Thanks to them, I am now stress-free and on the right track.

1 year ago