Name: Tax Network USA INC
Rating: 4.3

check_circle

Verified Customer

star star star star star_border

Timothy Chino, CA

They've been reaching out to let me know on how they've been doing, so that's been good enough for me.

2 years ago

check_circle

Verified Customer

star star star star star_border

Tyrone Jackson, WY

I haven't really experienced any issues, so I don't thinnk there is any really bad support. I'm satisfied.

2 years ago

check_circle

Verified Customer

star star star star star

Emilly Santos Los Angeles, CA

USA Tax Network helped me with 4 years of backed taxes. They were quick and efficient.

4 years ago

check_circle

Verified Customer

star star star star star

TT1776 Meridian, ID

Professional and friendly service. Understood my needs and helped to achieve the desired outcome.

4 years ago

check_circle

Verified Customer

star star star star star

nick Matousek

Evan was amazing! He explained everything very well to me and was very personable.

4 years ago Edited January 10, 2024

Reply from Tax Network USA INC

Nick ,thank you for allowing us to re-evaluate your installment agreement and reduce your payments!

Aug. 12th, 2021

check_circle

Verified Customer

star star star star star_border

Andrew Chino, CA

The person handling my case is very professional. Tax Network USA keeps in touch and keeps me updated.

4 years ago

Reply from Tax Network USA INC

Thank you Andrew.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

James Edwards Phenix City, AL

Greatest ever.Rapid response.These guys are the absolute Best.You can Trust them.

4 years ago

Reply from Tax Network USA INC

James - It's been great working with you! I've enjoyed and look forward to enjoying more of your hollistic health advice.

Aug. 3rd, 2021

star star star star star_border

Debra DeStefano

Everyone is very friendly and understanding! I have not received any more notices from the IRS which I’m assuming is because of Tax Network USA. I just there were more updates if possible.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Anna Charlotte, NC

They’re terrible. We paid $10,000 for them to negotiate an Offer in Compromise with the IRS so we could sell our house without losing everything. Initially they promised it could be negotiated within days. Not only did they NOT negotiate an Offer in Compromise, they got us into the “currently uncollectable” status that we ALREADY had! When we asked if we could sell our house without consequence in this position, they told us yes. The IRS won’t take your proceeds. That was a complete lie. Not only did the IRS take EVERYTHING, we had no time between the sale date and closing date to negotiate an Offer in Compromise because it takes at least a month according to the IRS. We tried asking Tax Network for help and Mike literally laughed. He also said Sarah, the person he had directed us to talk to as his representative for tax advice was “only a secretary” continuing to laugh because we took advice from her as he’d directed. Seriously RUN. Do not walk but RUN from these people. They do not care about you nor, in my experience, do they give accurate tax advice. And they certainly do not do what you ask them to do, but you absolutely will pay out the nose for services. Bypass these people and talk to the IRS yourself. You’ll get farther and get correct information without being treated poorly.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Pamela Brungardt Concordia, KS

I was told that my retirement savings would not effect the result of my final outcome. That was wrong. I'm now thinking that the IRS looked at that and said "they have money to pay off this debt, no way do they get a break!". My husband has become disabled since acquiring my tax debt and that made no difference that he was not and had not been working since COVID hit. Not only did they NOT help me but my tax debt went up by 10k and my payments went up %100. The only way to get my payments down now is to pay down my debt. I would have liked a reasonable payoff instead which I could have afforded. Can't afford what they are asking now. Now I'm stuck with 10k more to pay and never seeing the end. They are terrible at communication, never left a message on my phone if they called and rarely corresponded by email. Most of the correspondence I received from the IRS after the resolution was asking for more information from TAX Network USA. Makes me think they didn't ever receive their requests in order to resolve my debt. And do you think they bothered to call once my situation was resolved? NO! I paid nearly $2k to have them look at my situation, only to make it worse! WOW! So disappointed with their service, I picked them based on their reviews and now wish I would have gone somewhere else. DO NOT TRUST THEM!

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Cornelia Middleboro, MA

Jessica and Evan were very professional and knowledgeable regarding my tax issues. Tax Network USA 🇺🇸 diligently worked on helping resolve a very scary situation :)

2 years ago

star star star star star

Adrienne Bagamaspad Van Nuys, CA

My experience with Tax Network was incredibly smooth and exceeded my expansions. Everyone was extremely kind and professional. I would definitely 10/10 recommend.

3 years ago

star star star star star_border

Lou Vellia

Everything was great except they didn't make clear that the time the phone appointment was made didn't include that it was Pacific time. I live in Eastern time, so I was not very happy about that. I am hoping they will include that clarification in the future. Besides that, everything seems to be very good!

1 year ago

star star star star star

Michele D'Anna

Okay so, once I get my funds reimbursed, then my experience was just amazing. Aaron was so, so helpful! I had just rushed into a decision without realizing it was already being handled by my accountant.

1 year ago

check_circle

Verified Customer

star star star star star

Joshua Burbank, CA

They settled my tax debt entirely. I didn't have to pay the IRS anything.

2 years ago

check_circle

Verified Customer

star star star star star_border

Greta Hempstead, NY

They were there when I would have questions and responded relatively quickly with answers.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous

Everyone was great to work with and were so helpful. Thank you!

4 years ago

Reply from Tax Network USA INC

Thank you for trusting our firm with your tax problem!

Aug. 12th, 2021

check_circle

Verified Customer

star star star star star

Marie defeo Pompano Beach, FL

The company is thorough knowledgeable and always available to answer questions.

4 years ago

Reply from Tax Network USA INC

Thank you for trusting us with your tax issue Marie!

Aug. 12th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Daniel OConnor Killeen, TX

I chose Tax Network because they said they could and would get my taxes reduced and stop the interest and penalty charges - THEY DID NEITHER!! They did not get one cent taken off my taxes - nor stop the interest! All they did I suppose is buy me time which stopped the IRS from putting a lien on me. Now add in their fee and THEY END UP COSTING ME A WHOLE LOT MORE IN THE END!! That's not right as they assured me of what they could and would do. I should only pay them for the time they bought me - THAT'S IT!!

2 years ago

Reply from Tax Network USA INC

Daniel,

When you approached us as a potential client, your account was in a dire state. You had fallen behind on your payments to the IRS by almost $12,000 over a period of two years.

You expressed your inability to afford our service, and after obtaining approval from management, we arranged the smallest possible payment plan for you. To put things into perspective, your payment amount was lower than that of all our 1,200 active clients. Despite this, you only managed to make 33% of the required payments and eventually stopped paying altogether once we resolved your tax issue.

Now, let's look into the specific actions we took on your behalf:

We removed your account from collections.
Conducted a comprehensive financial analysis.
Filed your 2021 tax return.
Petitioned and successfully secured a hardship program, enabling you to make no payments until the debt expired.
Achieved a case closed status with the IRS.
Completing these tasks was challenging because you did have the means to fully pay off the debt using your IRA.

With that said, your review appears to reflect more on your character as an individual rather than the quality of service you received.

Jun. 2nd, 2023

check_circle

Verified Customer

star star star star star

Michael CA

I loved everything they did for me. They always respond to my questions quickly. Katherine and the whole team are awesome!

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Kathryn Chicago, IL

After weeks of demands they accomplished nothing where my case was concerned. They alleviated zero cents of a debt I never should have owed in the first place. All they did was arrange a payment plan which I could have done myself, then told me to call the IRS myself to find the full amount. They even blocked my email! Demanding, useless, and unprofessional.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Charles

Overall, I felt they did a good job. They worked with me the couple times I had difficulty making payments. Am disappointed they did not help me set up Direct Debit Installment Plan, I have to struggle with that alone.

2 years ago

check_circle

Verified Customer

star star star star star

August Stevens

I was impressed by how expedient and friendly the staff was to my situation. Customer service is apparently valued as does the customer.

2 years ago

star star star star star

Tere Wilson

There great ways to work with a anytime you have a question they are there , they offer payment options as well that was a huge win for my family and I

1 year ago

star star star star star

G Anniston, AL

Did what they said and with friendliness and professionalism. Would recommend to anyone this is an amazing service that saved me more money than it coat.

4 years ago

check_circle

Verified Customer

star star star star star

Todd Annapolis, MD

They were pretty responsive to anything I needed.

2 years ago

check_circle

Verified Customer

star star star star star

Christine Lakewood, OH

Tax Network so far seems on top of things.

2 years ago

check_circle

Verified Customer

star star star star star

Cheryl Tomah, WI

They've been real helpful and quick to get back to you.

2 years ago

check_circle

Verified Customer

star star star star star

Stephanie Marana, AZ

I've had no issues at all with them. They're very polite.

2 years ago

check_circle

Verified Customer

star star star star star_border

Harold Clayton, GA

They never give up on working for you. I am satisfied with Tax Network.

2 years ago

check_circle

Verified Customer

star star star star star

William Huntingdon, PA

They had very good communications, courteous.

2 years ago

check_circle

Verified Customer

star star star star star

Jim Sorrentino Fort Thomas, KY

Quick response, understanding, very hands on

4 years ago

check_circle

Verified Customer

star star star star star

Jared1981b

They were on top of everything right from the start!!

4 years ago Edited January 10, 2024

star star star star star

Austin Primm

4 months ago

check_circle

Verified Customer

star star star star star

Michael Marietta, GA

I’m pleased with my decision to work with Tax Network USA. They take away the pain and worry in dealing with the IRS

2 years ago

check_circle

Verified Customer

star star star star star

Robert Littrell Oceanside, CA

The team was very efficient and quick with answers on any questions. Available on time if you had any questions.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Theldon GA

They took my money and Fran with it. I continue to get letters from the IRS in which they told me they had taken care of my situation which they haven’t. My case worker who’s name is Sarah won’t return my phone calls so my next move will be my comments to the BBB

2 years ago

star star star star star

Ron B. Worcester, MA

Over $50,000 in debt wiped out. Payed $5000 to hire them. They gave me my life back. There is nowhere else to go.

2 years ago

star star star star star

Monica Burbank, CA

Great service ! They settled my IRS balance and kept me protected throughout the whole process. Thanks tax network!

3 years ago

star star star star star

Michelle Los Angeles, CA

Amazing service ! Evan was great with answering all my questions and concerns ! Will definitely be referring people !!

4 years ago

Reply from Tax Network USA INC

Thanks Michelle! You were awesome working with. We look forward to helping you again soon!

Jul. 29th, 2021

star star star star star

Virginia

I have no complaints as of this writing. My experience thus far with Tax Nation has been positive

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Richard Gardner Dallas, TX

Horrible they take your money & Run never return your calls and then the IRS hits you with bigger fine because they did not do what they said they were going to do. don't waist your credit on them or your time .

2 years ago

check_circle

Verified Customer

star star star star star

Pamela St Louis, MO

They are fast, experience and Kaitlyn F is awesome thanks for always being there for me PR

2 years ago

star star star star star

Paulette D

Great customer service. Response time to inquiries is fast and thorough.

1 year ago

star star star star star

Jessica M Martinez Los Angeles, CA

Amazing service! Helped me with my problem quickly! Highly recommend!

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

KingsLD Nelson Sacramento, CA

Started working with them and gave them $125 and haven’t done anything and IRS is about to Levy my wages from work. Not a happy customer here…

2 years ago

check_circle

Verified Customer

star star star star star

James Hetler Santa Fe, NM

Prompt response to my questions and responses to requests for call backs

2 years ago Edited May 15, 2023

star star star star star

DangerCorgi Los Angeles, CA

This company was a big help and and answered all my questions, Thank you Vince.

3 years ago

star star star star star

Dennis Blackford Los Angeles, CA

Great work. Very responsive and everything went as expected. Honest people!

4 years ago

Reply from Tax Network USA INC

Dennis, we look forward to working with you for years to come

Aug. 12th, 2021

star star star star star

Kirby Becker Burbank, CA

Amazing service! Helped me with my problem quickly! Highly recommend!

5 years ago Edited September 14, 2021

Reply from Tax Network USA INC

Thank you Kirby!

Aug. 4th, 2021