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Southwest Tax Resolution Services

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Southwest Tax Resolution Services includes a team of Enrolled Agents offering a broad range of tax issue services. Headquartered in Utah, its goal is to resolve tax issues as "quickly and economically as possible." The Southwest Tax Resolution Services team goes deep into tax issues determining the extent of the tax issue with the purpose of determining the most effective route of resolving the tax issue.

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The Good

  • Get Help With Virtually Any Tax Issue
  • Agents Work Directly With IRS

Get Help With Virtually Any Tax Issue

For a small company, Southwest Tax Services provides a broad range of services. Tax issues they specialize in include IRS audit support, payroll tax delinquencies, bank levies, tax liens, offer in compromise, appeals, penalty abatement, unfolded tax returns, innocent spouse relief, and wage garnishment. Services start with a free consultation. Southwest Tax will thoroughly investigate your tax situation answering questions involving the number of years missed taxes occurred, what penalties have occurred at what cost, if liability can be reduced and more. The through process is designed to ensure the Southwest Tax team is able to take your case and reach the most money friendly outcome as quickly as possible. If Southwest Tax Resolution Services is unable to take your case they will walk you through the steps of resolving it yourself or provide you with referrals. Its staff feels its purpose is to help consumers and this policy saves time and money for both the company and potential clients.

Agents Work Directly With IRS

Southwest Tax Resolution Services streamlines its process through its staff of enrolled agents. An enrolled agent will be assigned to work directly with you throughout your case. Your agent will keep you informed on progress made and become the direct line of contact for you with the IRS.

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The Bad

  • No CPAs or Tax Attorneys on Staff
  • Lack of Transparency
  • Not Affiliated With Any Associations

No CPAs or Tax Attorneys on Staff

Southwest Tax Resolution Services includes a staff of enrolled agents. Many companies we have reviewed include a staff of enrolled agents, tax attorneys, and CPAs. The combination of these three professional titles bring different areas of expertise in the industry such as the ability to work directly with the IRS, knowledge of tax laws, and understanding the inner workings of taxes and finance in general. The benefit to utilizing Southwest Tax Resolution Services' staff of EAs is that you are able to go through an agent who has the ability to work directly with the IRS. The potential problem some consumers may encounter is that while Southwest Tax Resolution Services can recommend a tax attorney, its staff is unable to act on your behalf in litigation situations. Some consumers may want to look at a company who also provides CPAs and tax attorneys as a part of its staff.

Lack of Transparency

There are several areas on the Southwest Tax Resolution Services website where additional information would be helpful. There is no specific pricing information available on the website. Southwest Tax Resolution Services does not charge consumers for services they don't need, which is why it assesses fees on a case-by-case basis. It would be helpful to consumers if Southwest Tax Resolution Services was able to provide an indication of fees consumers could expect to pay for services. There is also no information on the amount of debt accepted by Southwest Tax Resolution Services. The last audit by our review team indicated Southwest had worked a few cases including a debt amount over $1 million. Consumers should take advantage of the free consultation service provided by Southwest to determine if its staff is able to take your case. Another gap in information is a general "about" section. There is little to no information about the company's history or staff in general. Adding this information would be beneficial to consumers looking into different tax relief companies.

Not Affiliated With Any Associations

Many of the companies we have reviewed are members of agencies who enforce specific standards of quality on members. While its staff is certified, Southwest Tax Resolution Services does not hold membership with these specific associations such as National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), or the American Society of Tax Problem Solvers (ASTPS).

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The Bottom Line

Southwest Tax Resolution Services seems dedicated to the consumer. It offers a broad spectrum of services through its staff of Enrolled Agents whose goal is to achieve the most economically friendly outcome for their clients. Our low ranking is primarily due to lack of transparency and professional memberships. Consumers who are located out of state or who have more complicated tax issues may want to look into some of our top rated tax debt relief companies for a comparison of services to determine the company who could best meet the needs of their tax situation.

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