Five Star Tax Resolution started in 2007, and is based in Pasadena, California. The company works with its expert attorneys to provide businesses and individuals with affordable tax solutions. Whether clients are struggling with collections or audit trouble with the IRS, Five Star Tax can help. Five Star Tax is claims to be a trusted member in the business community, and shows that Five Star Tax employs the highest level of business and ethical practices.
The company offers a variety of tax services, including: account services, tax preparation services, IRS tax relief services, and tax audit services. To figure out which service is best for the client's financial situation, the company offers a free consultation.
Small business owners can outsource their bookkeeping and accounting services to Five Star Tax to save time, money, and stress. Five Star Tax claims to provide timely and accurate services to its accounting clients, to help their businesses run more efficiently. Accounting services include the following:
Five Star Tax services domestic and foreign clients for individual, corporation, partnership, nonprofit, payroll, estate, trust, and gift taxation. The company can also prepare back year tax returns from 2002 to present day.
Tax settlement issues usually stem from people underpaying or not paying their taxes. For those not trying to defraud the IRS, Five Star Tax can help with a variety of options:
Five Star Tax helps clients from all 50 states with tax practice and tax resolution services; however, Five Star Tax puts clients through a rigorous, in-depth interview process. The interview process ensures that each client is a legitimate candidate for Five Star Tax services.
Five Star Tax does not work with CPAs, and claims it is not a law firm or CPA firm. Instead of providing details on its team of financial professionals, Five Star Tax primarily focuses on its main tax attorney, Herbert Lo. He is a member of the New York Bar, an enrolled agent, and is able to represent clients against the US Tax Court. It is unclear whether or not he handles all cases.
The company does not advertise that it assists with preventing asset seizure, removing tax levies, or placing customers on "Currently Not Collectible" status. Additionally, it does not that appear Five Star Tax provides innocent spouse relief, or helps with IRS appeals.
Five Star Tax Resolution's website includes dead links, extra spaces and blank pages. It also does not explain important information, like service pricing, fees, or if there is a minimum debt requirement for tax services. The website lacks educational resources, articles, and calculating tools. Additionally, the website does not list an email address.
Five Star Tax is not a member of the top professional associations in the industry. It does not hold a membership with the American Society of Tax Problem Solvers (ASTPS), the National Association of Tax Professionals (NATP), or the National Association of Enrolled Agents (NAEA).
The company does not appear to offer any kind of refund policy or money-back guarantee for unsatisfied customers.
Mark E. Reed Columbia, MO
5 years ago