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Five Star Tax Resolution Services

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7.8

Overall Score

LAST UPDATED: August 9th, 2024

Five Star Tax Resolution, founded in 2007 by seasoned tax professionals with over 30 years of experience, is headquartered in Pasadena, California. Serving clients nationwide, Five Star Tax Resolution offers a wide range of tax resolution services and provides free consultations to prospective clients. To qualify, clients must have a minimum tax debt of $10,000.

Beyond tax debt solutions, we assist with tax preparation, audit protection, and bookkeeping services. Our team holds prestigious certifications from leading industry organizations, including the NAEA, NATP, and CTEC, ensuring top-notch expertise and service for our clients.

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The Good

  • Variety of Services
  • Affordable Pricing
  • Professional Staff
  • Nationwide Availability
  • Minimum Tax Requirement

Variety of Services

Five Star Tax Resolution provides a free consultation to help determine the best service for each potential customer. Their wide range of services includes tax debt resolution, tax preparation, and audit protection.

The professionals at Five Star Tax Resolution represent clients in both IRS and state tax audit cases. Their team of CPAs, enrolled agents, and tax attorneys employ various negotiation tactics, such as offers in compromise, installment agreements, penalty abatements, and currently not collectible statuses. They assist customers with a wide array of tax problems, including:

  • Wage garnishment
  • Back taxes (Unfiled Returns)
  • Tax audits
  • Tax liens
  • Levies
  • Asset seizures

Consumers can learn more about each service on the Five Star Tax Resolution website.

Affordable Pricing

Small business owners can outsource their bookkeeping and accounting services to Five Star Five Star Tax Resolution offers services starting at $250, with costs varying depending on the individual case. This competitive starting price makes their tax relief services more affordable compared to many other providers. Interested taxpayers should contact the company for a precise quote tailored to their specific situation. Clients will undergo a thorough review process to assess the extent of their tax issues, including an examination of tax documents like the IRS tax return transcript.

Professional Staff

Five Star Tax Resolution employs certified tax professionals, including enrolled agents, tax attorneys, and CPAs, who can work directly with the IRS on behalf of their clients. The company holds professional certifications from the National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), and California Tax Education Council (CTEC). These accreditations ensure that their employees are well-trained and qualified to assist customers.

Nationwide Availability

Five Star Tax Resolution operates in all 50 states, offering services to a wide range of customers. Unlike some competitors, such as Community Tax, they do not restrict services based on location.

Minimum Tax Requirement

Five Star Tax Resolution requires a minimum tax debt of $10,000. While some companies may have slightly lower requirements, $10,000 is a common threshold in the industry. For those with smaller tax debts, the company may still offer other services, such as tax preparation.

Positive Reviews

Five Star Tax Resolution has received highly positive customer reviews, emphasizing the company’s excellent customer service, professionalism in handling IRS tax issues, and ability to reduce out-of-pocket costs. Customers praise the company’s tax experts for making the tax relief process easier. The professionals at Five Star Tax Resolution are well-versed in tax laws and can manage various tax problems, including federal tax lien issues, bank levies, wage garnishment issues, and tax refund complications. Compared to other tax relief companies, Five Star Tax Resolution excels, focusing on tax expertise to deliver exceptional service.

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The Bad

  • Unpublished Costs
  • Lengthy Resolution Process

Unpublished Costs

Five star tax resolution services  start at $250. However, pricing for each service is also not listed on its website. Interested customers must contact the company directly, through phone or email, to find out further details. Customers should use the free consultation to discuss specific pricing and payments for their tax resolution needs

Lengthy Resolution Process

Resolving tax issues can be a lengthy process, and clients may experience frustration or stress due to delays or uncertainties during the resolution process. It's important for clients to have realistic expectations and to communicate openly with Five Star Tax Resolution about their concerns and questions.

While Five Star Tax Resolution can provide valuable assistance to individuals and businesses facing tax problems, clients should carefully consider the potential downsides and weigh them against the benefits before engaging their services. It's essential to research the firm, understand the terms of engagement, and communicate openly to ensure a positive experience.

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The Bottom Line

Five Star Tax Resolution provides a broad range of services to cater to the needs of potential clients. Operating in all 50 states, the company has a minimum debt requirement of $10,000. While this minimum is typical for the industry, customers need to contact the company directly to get detailed fee information for their specific situation. While there are a number of reasons to consider utilizing the services offered by Five Star Tax Resolution, prospective clients should always consider their unique circumstances and determine if the company's limitations will hinder overall success in their case. 

The company employs certified professionals, including enrolled agents and licensed tax attorneys, and holds several key industry accreditations. Five Star Tax Resolution is considered a strong choice for many individuals seeking tax resolution services. Prospective clients are encouraged to take advantage of the free consultation to understand the money-back guarantee and to obtain detailed pricing information.

With over three decades of experience assisting taxpayers across the United States, Five Star Tax Resolution has perfected the art of negotiating with the IRS to help reduce tax liabilities. Built on the core values of trust, service, honesty, and education, the company is dedicated to serving the community and clients. Five Star Tax Resolution provides support for federal, state, and local taxes to individuals, independent contractors, and businesses. While the offices are located in Florida and California, most services are conducted over the phone, eliminating the need for in-person consultations.

The team of tax professionals is licensed by the IRS to prepare tax returns and includes IRS Enrolled Agents, authorized to represent taxpayers. Additionally, the staff possesses numerous certifications and accreditations, underscoring their expertise, knowledge, and educational background.

If clients owe money to the IRS, Five Star Tax Resolution can assist in negotiating a settlement or offer-in-compromise. The company also handles the necessary paperwork to remove penalties and fees, thereby reducing the overall tax burden. Moreover, Five Star Tax Resolution offers a 30-day money-back guarantee if clients do not see a financial improvement after assistance with tax debt or filings.

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Five Star Tax Resolution Services Frequently Asked Questions

How much does Five Star Tax Resolution cost?

The cost varies depending on the services you need. The minimum fee for tax prep is $250. The average cost to resolve a case would be $1,500–$2,000.

How do I know if I qualify for tax relief from Five Star tax Resolution?

You need to go through a financial interview (consultation) with our tax consultants.

What kinds of tax relief does Five Star Tax Resolution Offer?

We offer Installment Agreements, Offer In Compromise, Penalty Abatement, Partial Pay Installment Agreement, Currently Non Collectible Status, Tax Lien Removal, and Audit Protection.

How long will it take for my tax problem to be resolved?

The timeline depends on services. Your tax problems may be resolved in as little as 30 days or as long as nine months if we’re submitting an offer in compromise.

What tax professionals will I work with at Five Star Tax Resolution?

You have a host of tax professionals available to help you, including CPAs, Tax Attorneys, Enrolled Agents, Tax Consultants (CTEC certified), and Bookkeepers

Star Rating

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4.5

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23 Reviews

Review Breakdown

5 grade

74%

4 grade

4%

3 grade

0%

2 grade

0%

1 grade

22%

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Featured Review

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Aaron Hernandez Lawndale, CA

This firm's expertise and exemplary talent are invaluable. Their knowledge, kindness, brilliance, generosity and care constantly amaze me. They are beyond professional and make sure that their clients are well-informed and involved. I know that they are my advocates every step of the way. I can never thank them enough for ALL and EVERYTHING that they have done for me and my family. I appreciate them more than I can say and there are not enough words to express my gratitude. I fully and wholeheartedly recommend them

2 years ago Edited August 11, 2022

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Featured Review

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David Reynolds Van Nuys, CA

Had an amazing experience with 5 star !! Came in battered with serious IRS wounds, team put me on a very solid plan and price was on the cheaper side compared to others. Very thankful for the outcome ! Again thank you 5 star

9 months ago

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Reply from Five Star Tax Resolution Services

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 23rd, 2024

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Dustin

I was impressed by the thoroughness of the research done to help us with our compensation. The team provided valuable information and feedback on the necessary documentation. The process was transparent, and we felt supported in exploring the tax credit. Our interaction was solely for this purpose, and we did not engage with them beyond that.

2 months ago

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Reply from Five Star Tax Resolution Services

Dear Dustin,

Thank you for your outstanding review! We're delighted to hear that you were impressed by the thoroughness of our research and the support our team provided. It's great to know you found the process transparent and valuable. We appreciate your feedback and are glad we could assist you with exploring the tax credit.

Jun. 21st, 2024

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Philip

I had a positive experience with this company. The quality was good, and I didn't encounter any issues. I didn't need to contact customer support, so I can't speak to that. They were able to get me a significant refund, and I believe they did an excellent job overall.

2 months ago

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Reply from Five Star Tax Resolution Services

Dear Phillip,

Thank you for your positive review! We're pleased to hear you had a great experience and that we were able to secure a significant refund for you. We strive for excellence and are glad you found our services to be of high quality.

Jun. 21st, 2024

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Angelina

I had a positive experience with the service provided. The quality was great, and I felt very satisfied. If they offer similar programs in the future, I would definitely consider contacting them again.

2 months ago

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Reply from Five Star Tax Resolution Services

Dear Angelina,

Thank you for sharing your positive experience! We’re delighted to hear that you were satisfied with the quality of our service. Your feedback means a lot to us. Please don’t hesitate to reach out if you have any further needs or questions.

Jun. 21st, 2024

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Robert

I was impressed with the transparency and clarity of the fees offered by the company. Whenever I had questions, they were promptly answered. Overall, my experience was successful, easy, and satisfying.

2 months ago

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Reply from Five Star Tax Resolution Services

Dear Robert,

Thank you so much for your outstanding review! We are thrilled to hear that you were impressed with the transparency and clarity of our fees. Our team strives to ensure all client questions are promptly and thoroughly answered, so it's wonderful to know you had such a positive experience. We are delighted that your journey with us was successful, easy, and satisfying. Your feedback is greatly appreciated and motivates us to continue providing top-notch service.

Jun. 21st, 2024

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Calyp Soul

Outstanding experience!  I was able to get clear, authoritative answers to questions that were causing me a lot of confusion and stress.  Kudos most of all to Eric for being such a good listener.  He was able to get me on the right path after months of trying to get clear answers from other professionals that were costly and no help whatsoever.  I would highly recommend 5 star Tax to anyone. Thank you again, Eric!

1 month ago

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Reply from Five Star Tax Resolution Services

thank you for the 5 stars!!! we appreciate your honest review

Jul. 29th, 2024

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Anonymous

I was extremely pleased with the service provided. The team was professional, communicative, and efficient in completing the job. Overall, I am very satisfied with my decision to work with them.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you for your kind words! We are thrilled to hear that you were extremely pleased with our service. Our team strives to be professional, communicative, and efficient, so it’s wonderful to know we met your expectations. We appreciate your trust in us and are delighted you are satisfied with your decision to work with us. If you need any further assistance, please don’t hesitate to reach out.

Jun. 21st, 2024

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Trina Barett

Michael has been extremely helpful with me. He was polite, & very professional. I just launched my business & was worried about my taxes & how things would turn out. He assured me everything would be alright & sure enough it was. I look forward to working with Micheal and 5 Star Tax in the future I highly recommend him!

1 month ago Edited July 24, 2024

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Reply from Five Star Tax Resolution Services

Thank you, Trina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 29th, 2024

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Samantha Palmer

This firm is working with myself and my Dad to resolve his tax situation.Their knowledge of the IRS has been invaluable.Our representative understands our problem and has been most helpful in filling out all their forms.Thank you Tessa!!!

1 month ago

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Reply from Five Star Tax Resolution Services

thank you for the 5 stars! we are glad we are able to help you and your dad put this tax matter behind you!

Aug. 1st, 2024

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Jack Gruschus

The people at Five Star have given me two things: peace of mind and incredible results. Peace of mind by dealing successfully with the IRS for me, and much, much lower taxes than I thought I would have to pay. Five Star gets five stars from me!

1 month ago

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Reply from Five Star Tax Resolution Services

thank you for your 5 star Review Jack. Glad to have been able to help you put this tax matter behind you.

Jul. 23rd, 2024

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Kevin

Awesome job! Their work resulted in my nonprofit organization receiving a $445,000 ERTC refund from the federal government.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you, Kevin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 8th, 2024

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karan thakur

Their team is very professional and easy to reach. Help me through every step process of the work they did.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you, karan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 23rd, 2024

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David

Five Star is very reliable, trustworthy, and experts in their field. Extremely satisfied with my experience!

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 28th, 2024

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William Harper

Easy to work with… timely correspondence… they take care of their business in helping us.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you, William! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 18th, 2024

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Jimmy Vega

I haven’t been with 5 Star tax long, but long enough to say they did good on the outcome!

1 month ago

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Reply from Five Star Tax Resolution Services

Thank you, Jimmy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 12th, 2024

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gacha life bluepink

Excellent service. I would definitely recommend service to others.

1 month ago

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Reply from Five Star Tax Resolution Services

Thank you!!

Jul. 23rd, 2024

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Kathie Murphy

Terrible waste of money. Didn't help negotiate anything we could not have done on our own

2 months ago

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Reply from Five Star Tax Resolution Services

We take all feedback seriously and are committed to providing excellent service. However, we have no record of your file or any interactions with our team. please contact us so we can address your concerns and ensure you have the correct information about our services.

Jul. 18th, 2024

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Dan

Taking over a year and half to get an ERC

2 months ago

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Reply from Five Star Tax Resolution Services

yes dan, it takes a process ever since IRS has put a memorandum on the ERC. you will be getting your ERC credit, but it takes longer than expected cause IRS put a memorandum to verify the legitimacy and eligibility of the claims.

do not hesitate to call us for updates on your file or any questions you have."

Jul. 18th, 2024

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Mark E. Reed Columbia, MO

Mark is very professional, and will make you feel confident in handling any facet of your Tax Issue. I highly recommend this Company if you need help. Mark E. Reed

8 years ago

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Ken Campbell Linden, NJ

Horrible company like so many others it’s been well over a year and their story has changed more times than I can count. I’ve been told nothing but lies , once they get your money good luck trying to get them to return phone calls they don’t ,run away far away I’m contacting Better business and anyone else who can get this so called scam company removed from the face of the earth. THEY ARE HORRIBLE

2 years ago

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Nate Forse Denver, CO

I paid Marc $2500 over a year ago to do my taxes as well as help solve some past tax issues. Well it’s been over a year and he won’t return my emails or give me any updates on where we are at. Horrible service.

2 years ago

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Linda Silva Smith Rio Rancho, NM

This one s a terrible company. I paid the $3500 to settle my tax debt almost 2 years ago. I just found out nothing was even submitted to the IRS. When I demanded my $3500, all I heard was crickets

2 years ago