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Five Star Tax Resolution Services

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9.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 28th, 2024

Five Star Tax Resolution, founded in 2007 by seasoned tax professionals with over 30 years of experience, is headquartered in Pasadena, California. Serving clients nationwide, Five Star Tax Resolution offers a wide range of tax resolution services and provides free consultations to prospective clients. To qualify, clients must have a minimum tax debt of $10,000.

Beyond tax debt solutions, we assist with tax preparation, audit protection, and bookkeeping services. Our team holds prestigious certifications from leading industry organizations, including the NAEA, NATP, and CTEC, ensuring top-notch expertise and service for our clients.

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The Good

  • Variety of Services
  • Affordable Pricing
  • Professional Staff
  • Nationwide Availability
  • Minimum Tax Requirement

Variety of Services

Five Star Tax Resolution provides a free consultation to help determine the best service for each potential customer. Their wide range of services includes tax debt resolution, tax preparation, and audit protection.

The professionals at Five Star Tax Resolution represent clients in both IRS and state tax audit cases. Their team of CPAs, enrolled agents, and tax attorneys employ various negotiation tactics, such as offers in compromise, installment agreements, penalty abatements, and currently not collectible statuses. They assist customers with a wide array of tax problems, including:

  • Wage garnishment
  • Back taxes (Unfiled Returns)
  • Tax audits
  • Tax liens
  • Levies
  • Asset seizures

Consumers can learn more about each service on the Five Star Tax Resolution website.

Affordable Pricing

Small business owners can outsource their bookkeeping and accounting services to Five Star Five Star Tax Resolution offers services starting at $250, with costs varying depending on the individual case. This competitive starting price makes their tax relief services more affordable compared to many other providers. Interested taxpayers should contact the company for a precise quote tailored to their specific situation. Clients will undergo a thorough review process to assess the extent of their tax issues, including an examination of tax documents like the IRS tax return transcript.

Professional Staff

Five Star Tax Resolution employs certified tax professionals, including enrolled agents, tax attorneys, and CPAs, who can work directly with the IRS on behalf of their clients. The company holds professional certifications from the National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), and California Tax Education Council (CTEC). These accreditations ensure that their employees are well-trained and qualified to assist customers.

Nationwide Availability

Five Star Tax Resolution operates in all 50 states, offering services to a wide range of customers. Unlike some competitors, such as Community Tax, they do not restrict services based on location.

Minimum Tax Requirement

Five Star Tax Resolution requires a minimum tax debt of $10,000. While some companies may have slightly lower requirements, $10,000 is a common threshold in the industry. For those with smaller tax debts, the company may still offer other services, such as tax preparation.

Positive Reviews

Five Star Tax Resolution has received highly positive customer reviews, emphasizing the company’s excellent customer service, professionalism in handling IRS tax issues, and ability to reduce out-of-pocket costs. Customers praise the company’s tax experts for making the tax relief process easier. The professionals at Five Star Tax Resolution are well-versed in tax laws and can manage various tax problems, including federal tax lien issues, bank levies, wage garnishment issues, and tax refund complications. Compared to other tax relief companies, Five Star Tax Resolution excels, focusing on tax expertise to deliver exceptional service.

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The Bad

  • Unpublished Costs
  • Lengthy Resolution Process

Unpublished Costs

Five star tax resolution services  start at $250. However, pricing for each service is also not listed on its website. Interested customers must contact the company directly, through phone or email, to find out further details. Customers should use the free consultation to discuss specific pricing and payments for their tax resolution needs

Lengthy Resolution Process

Resolving tax issues can be a lengthy process, and clients may experience frustration or stress due to delays or uncertainties during the resolution process. It's important for clients to have realistic expectations and to communicate openly with Five Star Tax Resolution about their concerns and questions.

While Five Star Tax Resolution can provide valuable assistance to individuals and businesses facing tax problems, clients should carefully consider the potential downsides and weigh them against the benefits before engaging their services. It's essential to research the firm, understand the terms of engagement, and communicate openly to ensure a positive experience.

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The Bottom Line

Five Star Tax Resolution provides a broad range of services to cater to the needs of potential clients. Operating in all 50 states, the company has a minimum debt requirement of $10,000. While this minimum is typical for the industry, customers need to contact the company directly to get detailed fee information for their specific situation. While there are a number of reasons to consider utilizing the services offered by Five Star Tax Resolution, prospective clients should always consider their unique circumstances and determine if the company's limitations will hinder overall success in their case. 

The company employs certified professionals, including enrolled agents and licensed tax attorneys, and holds several key industry accreditations. Five Star Tax Resolution is considered a strong choice for many individuals seeking tax resolution services. Prospective clients are encouraged to take advantage of the free consultation to understand the money-back guarantee and to obtain detailed pricing information.

With over three decades of experience assisting taxpayers across the United States, Five Star Tax Resolution has perfected the art of negotiating with the IRS to help reduce tax liabilities. Built on the core values of trust, service, honesty, and education, the company is dedicated to serving the community and clients. Five Star Tax Resolution provides support for federal, state, and local taxes to individuals, independent contractors, and businesses. While the offices are located in Florida and California, most services are conducted over the phone, eliminating the need for in-person consultations.

The team of tax professionals is licensed by the IRS to prepare tax returns and includes IRS Enrolled Agents, authorized to represent taxpayers. Additionally, the staff possesses numerous certifications and accreditations, underscoring their expertise, knowledge, and educational background.

If clients owe money to the IRS, Five Star Tax Resolution can assist in negotiating a settlement or offer-in-compromise. The company also handles the necessary paperwork to remove penalties and fees, thereby reducing the overall tax burden. Moreover, Five Star Tax Resolution offers a 30-day money-back guarantee if clients do not see a financial improvement after assistance with tax debt or filings.

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Five Star Tax Resolution Services Frequently Asked Questions

How much does Five Star Tax Resolution cost?

The cost varies depending on the services you need. The minimum fee for tax prep is $250. The average cost to resolve a case would be $1,500–$2,000.

How do I know if I qualify for tax relief from Five Star tax Resolution?

You need to go through a financial interview (consultation) with our tax consultants.

What kinds of tax relief does Five Star Tax Resolution Offer?

We offer Installment Agreements, Offer In Compromise, Penalty Abatement, Partial Pay Installment Agreement, Currently Non Collectible Status, Tax Lien Removal, and Audit Protection.

How long will it take for my tax problem to be resolved?

The timeline depends on services. Your tax problems may be resolved in as little as 30 days or as long as nine months if we’re submitting an offer in compromise.

What tax professionals will I work with at Five Star Tax Resolution?

You have a host of tax professionals available to help you, including CPAs, Tax Attorneys, Enrolled Agents, Tax Consultants (CTEC certified), and Bookkeepers
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Star Rating

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4.9

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81 Reviews

Review Breakdown

5 grade

93%

4 grade

1%

3 grade

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2 grade

0%

1 grade

6%

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Featured Review

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Aaron Hernandez Lawndale, CA

This firm's expertise and exemplary talent are invaluable. Their knowledge, kindness, brilliance, generosity and care constantly amaze me. They are beyond professional and make sure that their clients are well-informed and involved. I know that they are my advocates every step of the way. I can never thank them enough for ALL and EVERYTHING that they have done for me and my family. I appreciate them more than I can say and there are not enough words to express my gratitude. I fully and wholeheartedly recommend them

2 years ago Edited August 11, 2022

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Featured Review

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David Reynolds Van Nuys, CA

Had an amazing experience with 5 star !! Came in battered with serious IRS wounds, team put me on a very solid plan and price was on the cheaper side compared to others. Very thankful for the outcome ! Again thank you 5 star

1 year ago

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Reply from Five Star Tax Resolution Services

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 23rd, 2024

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Janet Walker

I was so worried about my tax debt, but this team turned it around for me. Five Star Tax Resolution took care of everything and kept me informed. Now I’m on a plan I can actually handle. It feels good to be making progress. I couldn’t recommend them more.

2 weeks ago

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Charles Martinez

I’d been dealing with wage garnishment, and they helped me get it lifted quickly. I’m so thankful for their guidance and expertise. Now I’m on a plan that doesn’t break the bank. It feels good to finally have control over my finances. They’re amazing at what they do.

2 weeks ago

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June Mcdonald

Five Star Tax Resolution was a fantastic experience from start to finish. Their team was patient, professional, and answered all my questions. Now I’m on a payment plan that works with my life. I can finally sleep at night. Thank you for everything!

2 weeks ago

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Danny Pope

Their team was professional and compassionate from the start. They helped me resolve my IRS issues and kept me informed along the way. I felt so relieved knowing they were handling everything. I’d highly recommend them if you’re feeling lost with tax debt. Best decision I made.

3 weeks ago

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Anne Lewis

They helped me get my tax issues under control, and I’m so thankful. The team at Five Star Tax Resolution was professional and kept me in the loop. I finally feel like I’m on a solid path financially. It’s a huge relief. I couldn’t recommend them enough.

3 weeks ago

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Cheryl James

Their help has been invaluable to me. I was dealing with an IRS levy that I thought would never go away, but they got it resolved. The team was professional, responsive, and truly cared about my situation. I finally have peace of mind. I’d recommend them to anyone facing a tax problem.

3 weeks ago

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Alban Prifti

Five Star Tax Resolution’s team is incredible. They handled all the IRS communications for me, which was a big relief. Now I’m on a plan that doesn’t break the bank. I couldn’t be happier with the results. I’d recommend them in a heartbeat.

3 weeks ago

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James Warner

They helped me get my tax lien lifted, which was a huge relief. Five Star Tax Resolution kept me updated throughout the process. I feel like I finally have a handle on my finances. It’s such a weight off my shoulders. Highly recommend them!

3 weeks ago

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Joe Lucas

This team made my tax issues feel manageable. Five Star Tax Resolution explained every option and helped me make a plan that works. I feel like I’m finally getting somewhere with my debt. It’s a huge relief. Couldn’t recommend them more.

3 weeks ago

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Eleanor Mann

I didn’t know where to start with my back taxes, but they took care of everything for me. Their communication was amazing, and I never felt out of the loop. They set me up on a plan that actually works with my budget. It feels so good to finally get my finances under control. I can’t thank them enough.

3 weeks ago

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Sandra Jennings

They helped me get my tax debt under control. Five Star Tax Resolution explained every option and kept me in the loop. I finally feel like I’m on a solid financial path. It’s a huge relief. I’d recommend them to anyone needing help.

3 weeks ago

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Mitchell Collier

I didn’t know where to start with my tax issues, but they guided me through each step. They set me up with a plan that actually works for me. I never felt judged or embarrassed, which made the experience much easier. Now I feel like I can breathe again. I’m so glad I reached out to them.

3 weeks ago

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Elsa Ballard

Five Star Tax Resolution was a fantastic experience from start to finish. They answered all my questions and helped me get on a payment plan I can handle. I feel so much better knowing my tax debt is under control. I’d recommend them in a heartbeat. Thank you for all your hard work!

3 weeks ago

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Janice Riley

I was overwhelmed with my tax issues, but they helped me break down every part of the process. I finally feel like I can tackle my debt and actually move forward. Their approach was so calming and informative, which I really needed. They kept me updated regularly, so I always felt in the loop. I would highly recommend them.

3 weeks ago

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Lori Wilson

I was dealing with a tax lien, and they helped me get it lifted quickly. Five Star Tax Resolution kept me updated the whole time and made sure I understood every step. I feel like I can finally breathe again. They’re truly experts in what they do. Highly recommend them.

3 weeks ago

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Vera Curtis

Five Star Tax Resolution has been an absolute lifesaver for me. I was so nervous reaching out, but their team was incredibly patient and reassuring. They handled my IRS issues quickly and professionally. I finally feel like I can move forward with my life. Highly recommend!

3 weeks ago

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Tina Hubbard

Working with this team has been a blessing. Five Star Tax Resolution handled everything with such professionalism and care. They found solutions I didn’t even know existed. I finally feel like I’m in control of my finances. Thank you so much for making this possible!

3 weeks ago

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Douglas Jenkins

I had a tax lien on my property, which was a nightmare. Five Star Tax Resolution helped me work with the IRS to get it removed, and I couldn’t believe how quickly they made it happen. They explained each step, so I knew what was happening, and before I knew it, the lien was gone. I’m so glad I trusted them with this.

1 month ago

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Jack Maynard

I was horrified to discover my wages were being garnished, and I turned to Five Star Tax Resolution for assistance. Their team acted quickly and efficiently, providing me with a clear plan of action. They managed all the communication with the IRS, which eased my stress significantly. I was relieved when they successfully halted the garnishment and restored my peace of mind. I highly recommend their services to anyone facing similar challenges.

2 months ago

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Arlene Hagan

I learned about the Currently Non Collectible status from Five Star Tax Resolution, and it changed everything for me. Their team helped me understand the criteria and guided me through the application process. I was relieved to find out that my tax debts could be put on hold due to my financial situation. Their expertise made what seemed complicated very manageable. I highly recommend their services for anyone considering this option.

2 months ago

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Barton Velez

Setting up an installment agreement through Five Star Tax Resolution was a breeze. They assessed my financial situation and proposed a manageable payment plan that fit my budget. Their team was professional and understanding, making me feel at ease throughout the process. Now, I can tackle my tax debt without the pressure of a lump-sum payment. I can't recommend them enough for anyone looking for a solution.

2 months ago

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Deirdre Rios

When I discovered that my wages were being garnished, I turned to Five Star Tax Resolution for help. They acted quickly to address the situation and provided me with clear guidance on what to do. Their team successfully negotiated to release the garnishment, allowing me to keep more of my hard-earned money. I truly appreciated their support and expertise during such a stressful time. I highly recommend them for anyone facing similar issues.

2 months ago

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Weldon Lindsey

I had a fantastic experience with Five Star Tax Resolution for my tax consultation. Their team took the time to understand my financial situation and provided valuable insights. They offered practical advice that helped me plan for the future effectively. I felt empowered and informed after our meeting, which made a significant difference in my tax strategy. I highly recommend them for anyone seeking professional tax advice!

2 months ago

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Ron Flowers

When I received notice of an IRS audit, I was nervous, but Five Star Tax Resolution quickly eased my fears. Their team guided me step-by-step through the audit process, providing valuable advice and support. They were professional and knowledgeable, ensuring I was well-prepared for every interaction with the IRS. Thanks to their expertise, the audit went smoothly and ended favorably. I highly recommend them for audit representation!

2 months ago

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Morris Wagoner

Five Star Tax Resolution provided exceptional service in preparing my tax returns. Their team was knowledgeable and thorough, ensuring I didn't miss any deductions. I felt supported throughout the entire process, which eased my anxiety about tax season. The communication was prompt and clear, making everything straightforward. I highly recommend them for anyone needing reliable tax preparation!

2 months ago

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Johnny P.

Bob R and Theo were not only extremely knowledgeable but were aggressive and quick. At one point Raquel kept me from giving in and she was right. My tax bill went from $270,000. to $27,000. Truly Amazing. I've already recommended them to a friend and will continue to do so. Thank You Guys! Bob R and Theo were not only extremely knowledgeable but were aggressive and quick. At one point Raquel kept me from giving in and she was right. My tax bill went from $270,000. to $27,000. Truly Amazing. I've already recommended them to a friend and will continue to do so. Thank You Guys!

2 months ago

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Sherwin Joseph Cuizon

I highly recommend Five Star Tax Resolution Services! After receiving a notice about a tax audit, I felt overwhelmed, but their team quickly put me at ease. They explained the process thoroughly and were always available to answer my questions. Their communication was excellent, and they worked diligently to prepare my case. Thanks to their expertise, I achieved a favorable resolution. If you’re facing a tax audit, look no further than Five Star. They truly deserve five stars for their professionalism and dedication!

2 months ago Edited September 26, 2024

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Reply from Five Star Tax Resolution Services

Thank you, Sherwin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 30th, 2024

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Verified Customer

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Review Source

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Philip

I had a positive experience with this company. The quality was good, and I didn't encounter any issues. I didn't need to contact customer support, so I can't speak to that. They were able to get me a significant refund, and I believe they did an excellent job overall.

5 months ago

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Reply from Five Star Tax Resolution Services

Dear Phillip,

Thank you for your positive review! We're pleased to hear you had a great experience and that we were able to secure a significant refund for you. We strive for excellence and are glad you found our services to be of high quality.

Jun. 21st, 2024

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Verified Customer

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Dustin

I was impressed by the thoroughness of the research done to help us with our compensation. The team provided valuable information and feedback on the necessary documentation. The process was transparent, and we felt supported in exploring the tax credit. Our interaction was solely for this purpose, and we did not engage with them beyond that.

5 months ago

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Reply from Five Star Tax Resolution Services

Dear Dustin,

Thank you for your outstanding review! We're delighted to hear that you were impressed by the thoroughness of our research and the support our team provided. It's great to know you found the process transparent and valuable. We appreciate your feedback and are glad we could assist you with exploring the tax credit.

Jun. 21st, 2024

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Hazel Black

I thought I had lost my tax refund, but Five Star Tax Resolution helped me recover it. They were persistent and thorough in their efforts. I’m thrilled to have my money back!

1 month ago

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Luz Carpenter

I was overwhelmed with IRS demands, but Five Star Tax Resolution provided the tax relief I needed. They navigated the complex system for me and secured a manageable solution. I can finally breathe again.

1 month ago

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Joan Mcguire

Five Star Tax Resolution Inc. was a great help with my payroll tax issues. They provided clear advice and took the time to explain my options. I’m very thankful for their assistance.

1 month ago

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Sophia Lewis

Dealing with back taxes was overwhelming, but Five Star Tax Resolution made it manageable. They helped me understand what I owed and worked on my behalf. I appreciate their dedication.

1 month ago

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Shelley Mathis

I faced hefty penalties on my taxes, and I didn’t know what to do. Five Star Tax Resolution helped me apply for penalty abatement. Their knowledge made all the difference, and I’m now free of those burdensome fees.

1 month ago

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Bertha Finck

I had concerns about tax liens, but Five Star Tax Resolution Inc. handled everything smoothly. They were proactive and kept me informed. I felt reassured throughout the process.

1 month ago

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Lora Andrews

I felt nervous about my audit, but Five Star Tax Resolution had my back. They explained everything clearly and helped me prepare. Their expertise made the process much less daunting.

1 month ago

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Joy Patterson

I was overwhelmed by my tax debt until I reached out to Five Star Tax Resolution for help with tax debt management. They created a manageable plan for me. Now I feel like I can finally get back on track.

1 month ago

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Kirk Barrett

Thanks to Five Star Tax Resolution Inc., I was able to reach a tax settlement. Their negotiation skills were impressive, and they kept me in the loop. I couldn't be happier with the outcome.

1 month ago

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Elsie Fletcher

When I had state tax issues, I turned to Five Star Tax Resolution Inc. They were knowledgeable and helped me resolve everything quickly. I felt supported and informed throughout the process.

1 month ago

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Tommy Walls

I found the tax debt relief service at Five Star Tax Resolution really helpful. They guided me through options like the IRS Fresh Start Program and helped me understand my choices. I felt supported and confident in tackling my tax issues.

2 months ago

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Simon Griffith

I had a tax consultation with Five Star Tax Resolution Services, and it was incredibly helpful. They listened to my concerns and provided clear advice tailored to my situation. I left feeling much more informed and confident.

2 months ago

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Verified Customer

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Robert

I was impressed with the transparency and clarity of the fees offered by the company. Whenever I had questions, they were promptly answered. Overall, my experience was successful, easy, and satisfying.

5 months ago

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Reply from Five Star Tax Resolution Services

Dear Robert,

Thank you so much for your outstanding review! We are thrilled to hear that you were impressed with the transparency and clarity of our fees. Our team strives to ensure all client questions are promptly and thoroughly answered, so it's wonderful to know you had such a positive experience. We are delighted that your journey with us was successful, easy, and satisfying. Your feedback is greatly appreciated and motivates us to continue providing top-notch service.

Jun. 21st, 2024

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Verified Customer

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Review Source

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Angelina

I had a positive experience with the service provided. The quality was great, and I felt very satisfied. If they offer similar programs in the future, I would definitely consider contacting them again.

5 months ago

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Reply from Five Star Tax Resolution Services

Dear Angelina,

Thank you for sharing your positive experience! We’re delighted to hear that you were satisfied with the quality of our service. Your feedback means a lot to us. Please don’t hesitate to reach out if you have any further needs or questions.

Jun. 21st, 2024

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Robin Whitney

I didn’t know how to maintain tax compliance, but Five Star Tax Resolution Services helped me understand what I needed to do. Their clear guidance has kept me on track. I feel confident I won’t face issues again.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you so much for your kind words! We're thrilled to hear that our guidance has helped you feel more confident about your tax compliance. It’s our goal to empower our clients with the knowledge they need to stay on track. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We're here to help!

Oct. 2nd, 2024

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Yvette McCarty

I was anxious about my tax settlement, but Five Star Tax Resolution Services made it straightforward. They negotiated effectively on my behalf and secured a favorable outcome. I couldn’t be happier!

2 months ago

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Marcia Stafford

Dealing with the IRS can be stressful, but Five Star Tax Resolution Services represented me with confidence and professionalism. They handled all communication, which eased my worries. I truly appreciate their expertise.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you for your wonderful review! We’re so glad to hear that our team was able to ease your worries and handle everything with professionalism. Dealing with the IRS can indeed be stressful, and it’s our priority to provide the support and expertise you need. If you ever need assistance in the future, we’re just a call away!

Oct. 2nd, 2024

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Marty Stanton

I had a great experience with Five Star Tax Resolution Services when I needed help with my tax debt. They really understood my situation and guided me through the process. Thanks to them, I felt relieved and more in control.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you for sharing your experience! We're delighted to hear that our team could provide the guidance and support you needed during such a challenging time. It’s fantastic to know you felt relieved and more in control of your situation. If you need anything else in the future, please don’t hesitate to reach out. We’re here to help!

Oct. 2nd, 2024

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Irwin Mcrom Iral

I was worried about dealing with the IRS, but Five Star Tax Resolution Services handled all the negotiations for me. They were professional and effective in getting a fair outcome. I couldn't have done it without them.

2 months ago

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Reply from Five Star Tax Resolution Services

Thank you so much for your wonderful feedback! We're so happy we could help you get a fair outcome. If you ever need us again, we’re just a call away!

Oct. 1st, 2024