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Five Star Tax Resolution Services

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9.3

Overall Score

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Ethan Brooks

Their honesty impressed me. They set realistic expectations from the start and didn’t overpromise. That transparency helped me trust them and gave me confidence in how things would turn out.

3 months ago

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Freddy Thompson

By the end of the process, I felt a huge weight lifted. Their respectful communication, steady updates, and professional approach gave me the peace of mind I had been hoping for.

3 months ago

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Tony Abbott

They treated my case with care and patience. Even when I was anxious, they kept me calm by explaining what was happening. That steady presence was something I really appreciated.

3 months ago

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Celeste Radford

The process was less intimidating because they explained complex issues in simple terms. Their ability to break things down made me feel included and kept me from feeling overwhelmed.

3 months ago

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Tobias Kingman

They gave me detailed instructions without overwhelming me. I always knew what to do next, and it felt manageable. That kind of clarity was critical in helping me push through instead of avoiding the problem altogether.

3 months ago

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Jocelyn Maddox

They explained the possible timelines before we began, which helped me set realistic expectations. Even though it wasn’t quick, I always knew what was happening. That honesty kept me grounded and patient throughout.

3 months ago

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Mariselle Duarte

Their updates were consistent, and I never felt forgotten. Even when nothing major was happening, they checked in. That level of communication helped me trust they were always moving the case forward.

3 months ago

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Everett Dalton

I was stressed about missing a deadline, but they explained exactly how much time I had left. That clarity kept me from panicking. Having someone break it down helped me stay calm and focused instead of overwhelmed.

3 months ago

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Dean Winslow

I was stressed about missing a deadline, but they explained exactly how much time I had left. That clarity kept me from panicking. Having someone break it down helped me stay calm and focused instead of overwhelmed.

3 months ago

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Selene Navarro

I reached out expecting judgment, but instead they kept it professional and calm. That attitude made it much easier to share details I was embarrassed about. Their respectful tone helped me stay engaged through the process.

3 months ago

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Cressida Vaughan

The progress updates they gave me were detailed but easy to follow. I always knew what was happening and why. That steady flow of information helped me stay confident and avoid unnecessary stress about the process.

3 months ago

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Hannah Ross

Every staff member I spoke with was professional and polite. Even when I called multiple times with questions, they stayed patient. That consistency gave me trust that my case mattered and was being handled carefully.

3 months ago

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Serena Calloway

Before I reached out, I was losing sleep from stress. After working with them, I finally felt like I could breathe again. Having people who understood the system and walked me through it gave me peace of mind that I badly needed.

4 months ago

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Maren Whitfield

I reached out when I received a scary IRS letter. They explained what it meant and what my choices were. Their calm approach made a huge difference. It was reassuring to have professionals explain things in a way I could finally understand.

4 months ago

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Landon Beckett

They took time to explain how each step would unfold so I always knew what to expect next. That level of clarity is rare in financial services. Having that kind of transparency made me feel secure and helped me trust the process more.

4 months ago

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Tahlia Moreau

I came to them with several years of unfiled taxes. They didn’t make me feel ashamed or pressured. Instead, they focused on solutions and getting me back on track. It felt like I had real partners who cared about helping me move forward.

4 months ago

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Soraya Montes

I was nervous about handling back taxes, but their team walked me through everything step by step. They explained options clearly and never rushed me. I felt like they treated me with respect and made the process far less overwhelming than expected.

4 months ago

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Jack Rivera

I thought my situation was hopeless, but they reminded me it could be fixed. Breaking everything into steps kept me from shutting down. Their encouragement was as important as the actual resolution for me during this process.

4 months ago Edited September 8, 2025

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Wilson Gonzalez

I found out my former accountant filed returns with missing income, and I got hit with penalties years later. Five Star reviewed everything, amended the returns, and negotiated down the penalties. I wish I had gone to them first.

4 months ago

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Helen Villarreal

Most places only talk about the IRS, but my issue was with the state. California had frozen my account. Five Star helped me talk to the state tax board, negotiated a release, and got things back on track. They don’t just do federal cases, which was a big help.

4 months ago

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Cora Robinson

I got a letter from the IRS about an audit and felt overwhelmed. Five Star handled the back-and-forth and explained things in plain terms. They kept things calm and professional, and I ended up owing less than I thought. It made a stressful process easier.

4 months ago

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Ralph Davies

My dad passed and left behind a mess of unfiled taxes. I didn’t know where to begin. Five Star helped me track down the returns, communicate with the IRS, and settle the debt tied to the estate. They made a stressful process manageable during a hard time.

4 months ago

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Dustin

I was impressed by the thoroughness of the research done to help us with our compensation. The team provided valuable information and feedback on the necessary documentation. The process was transparent, and we felt supported in exploring the tax credit. Our interaction was solely for this purpose, and we did not engage with them beyond that.

1 year ago

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Reply from Five Star Tax Resolution Services

Dear Dustin,

Thank you for your outstanding review! We're delighted to hear that you were impressed by the thoroughness of our research and the support our team provided. It's great to know you found the process transparent and valuable. We appreciate your feedback and are glad we could assist you with exploring the tax credit.

Jun. 21st, 2024

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Philip

I had a positive experience with this company. The quality was good, and I didn't encounter any issues. I didn't need to contact customer support, so I can't speak to that. They were able to get me a significant refund, and I believe they did an excellent job overall.

1 year ago

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Reply from Five Star Tax Resolution Services

Dear Phillip,

Thank you for your positive review! We're pleased to hear you had a great experience and that we were able to secure a significant refund for you. We strive for excellence and are glad you found our services to be of high quality.

Jun. 21st, 2024

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Kimberly Morris

They broke the process into manageable steps, which kept me from feeling overwhelmed. That structure made it easier to stay committed and get things done.

3 months ago

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Amara Lucente

They gave me clear timelines so I always knew what to expect. That organization prevented me from feeling blindsided and gave me structure during a confusing time.

3 months ago

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Alexander Reed

By the time my issue was resolved, I felt lighter. The constant stress that had built up was finally gone. Their guidance and consistent communication helped me get through it with confidence. I’m grateful for the outcome.

4 months ago Edited September 8, 2025

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Alice Barrera

I felt completely overwhelmed before reaching out, but this team made everything manageable. They explained things in plain English and were incredibly reassuring the entire way.

5 months ago

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Abby Cantrell

Five Star Tax Resolution provided exceptional service from start to finish. Their team demonstrated professionalism, clear communication, and genuine concern for my situation.

5 months ago

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Katherine Sims

I was really nervous about dealing with back taxes, but Five Star Tax Resolution made the process way less scary than I thought it would be. They explained everything clearly and kept me updated the whole way through.

5 months ago

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Christy Moran

The team at Five Star Tax Resolution demonstrated exceptional skill and professionalism, guiding me through a challenging tax situation with ease. Their dedication made all the difference!

5 months ago

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Joanna Freeman

They were quick to respond whenever I sent documents. I never felt like I had to chase them for updates. That responsiveness gave me trust that my case mattered and wasn’t just sitting untouched somewhere.

5 months ago Edited September 11, 2025

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Brittany Malone

They helped me qualify for CNC status, and collections stopped fast even though I had no income. Their quick action and understanding of my situation brought instant relief. I’m so grateful for their support.

5 months ago

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Angelina

I had a positive experience with the service provided. The quality was great, and I felt very satisfied. If they offer similar programs in the future, I would definitely consider contacting them again.

1 year ago

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Reply from Five Star Tax Resolution Services

Dear Angelina,

Thank you for sharing your positive experience! We’re delighted to hear that you were satisfied with the quality of our service. Your feedback means a lot to us. Please don’t hesitate to reach out if you have any further needs or questions.

Jun. 21st, 2024

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Robert

I was impressed with the transparency and clarity of the fees offered by the company. Whenever I had questions, they were promptly answered. Overall, my experience was successful, easy, and satisfying.

1 year ago

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Reply from Five Star Tax Resolution Services

Dear Robert,

Thank you so much for your outstanding review! We are thrilled to hear that you were impressed with the transparency and clarity of our fees. Our team strives to ensure all client questions are promptly and thoroughly answered, so it's wonderful to know you had such a positive experience. We are delighted that your journey with us was successful, easy, and satisfying. Your feedback is greatly appreciated and motivates us to continue providing top-notch service.

Jun. 21st, 2024

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Lauren Snyder

They guided me through organizing old documents. It was overwhelming, but their step-by-step advice made it easier to face and actually get done.

3 months ago

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Christie Charles

I don’t usually write reviews, but I was really impressed. They broke everything down and made sure I understood what was happening before moving forward.

4 months ago

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Loretta Emmanuel

Five Star didn’t just handle my tax problem—they gave me back my peace of mind. The professionalism and empathy they showed were beyond what I expected.

5 months ago

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Alyssa Lane

I had talked to a few other tax firms before choosing Five Star, and none made me feel as comfortable and confident. They actually follow through on what they promise.

5 months ago

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Tabitha Shields

Their expertise saved me from garnishment and gave me instant relief. They acted fast, explained everything clearly, and got results. I’m incredibly grateful for their help during such a stressful time.

5 months ago

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Alice Hopper

I didn’t know payment plans with the IRS were even possible. They explained my options and helped me get one started. It made a huge difference and gave me room to breathe. So grateful for their guidance and support.

6 months ago

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Nicholas Adams

They prepared all my responses and helped me avoid making mistakes. Their expertise gave me peace of mind and made a stressful process much easier. I couldn’t have handled it without their clear guidance and support.

6 months ago

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John Mitchell

They moved quickly and handled all the calls for me. Truly a huge relief during a stressful time. I didn’t have to worry about a thing, and they kept me updated throughout. Professional, efficient, and so helpful!

6 months ago

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Emma Johnson

They knew exactly what the IRS needed and handled everything quickly and professionally. Thanks to their work, I now have a manageable monthly payment plan and so much less stress about my taxes!

7 months ago

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Alexander Vaughn

My tax penalties had piled up, and I was drowning in fees. They successfully got most of them removed! I was shocked at how much I saved. I highly recommend this service to anyone facing ridiculous IRS penalties!

8 months ago

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Anonymous

I was extremely pleased with the service provided. The team was professional, communicative, and efficient in completing the job. Overall, I am very satisfied with my decision to work with them.

1 year ago

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Reply from Five Star Tax Resolution Services

Thank you for your kind words! We are thrilled to hear that you were extremely pleased with our service. Our team strives to be professional, communicative, and efficient, so it’s wonderful to know we met your expectations. We appreciate your trust in us and are delighted you are satisfied with your decision to work with us. If you need any further assistance, please don’t hesitate to reach out.

Jun. 21st, 2024

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Jacqueline Gentry

I was struggling to pay off my tax debt in full, but they helped me set up an installment plan that fit my budget. They worked directly with the IRS and made the whole process stress-free. Now I can make manageable payments without worry!

8 months ago

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Andi Zane

The IRS was threatening to garnish my wages, and I didn’t know where to turn. After reaching out, they acted fast and got everything sorted out before it was too late. They truly know what they’re doing and saved me from a financial disaster.

9 months ago

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Matthew Stevens

I owed more than I could ever pay, and I thought I was out of options. They looked at my case and found a solution I didn’t even know existed. They negotiated with the IRS on my behalf, and I ended up owing way less than expected!

9 months ago

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Louise Bass

As a small business owner, my taxes got out of control fast. I needed expert help, and I’m so glad I reached out. They straightened out my books, helped me set up a payment plan, and even showed me how to avoid future problems. Worth every penny!

9 months ago