TurboTax is a leader in the tax prep industry. It is secured with bank-level encryption, multi-factor authentication, TLS technology, Dedicated Security tax, risk assessment/audits, and limited access to data. This ensures the utmost security for customers.
TurboTax's software comes with audit defense, and the company offers 100 percent accurate calculations guaranteed with the service. Customers can file taxes with TurboTax on tablets, mobile devices (apps for Android and iOS), online, or through CD-software.
TurboTax is part of the larger Intuit company. This is a software firm that emphasizes financial, accounting, small business, and tax-related programs. It is built around small business and individual software needs and is currently one of the S&P 500.
TurboTax began in the 1980s when two software designers in the Silicon Valley area of California began to look at ways of creating computer software that could eliminate the drudgery of "pen and paper" accounting practices. This led to the birth of "Quicken" bookkeeping software and a rapid expansion of other small business and tax-related products.
By the late 1990s, the company was a major force in software and was able to offer QuickBooks, TurboTax, and web-based components. Today, the company is worth more than $4 billion and is considered one of the finest software producers in the world.
Essentially, the premise behind any version of TurboTax (whether for the individual, small business, etc.) is that it is going to walk the user through the process of completing their IRS and state tax documents.
The software also finds all the potential deductions and credits that a taxpayer may qualify for. This means that there is very little risk of overlooking deductions or failing to report everything with accuracy.
TurboTax provides a Maximum Refund Guarantee, an Audit Support Guarantee, a 100% Accuracy Guarantee, and a Satisfaction Guarantee.
TurboTax offers free filing for simple tax forms. However, if you taxes are more complicated, you may have to pay a fee for using TurboTax's filling process.
Customers who use the software don't have to pay until they receive their tax return. If a customer did not file with TurboTax, even if they started with the software, then there is no charge.
Taxpayers can elect to receive their tax refund via a direct deposit to their bank account.
TurboTax also promises people a maximum refund, as well as error checking all tax work before it is submitted to the IRS.
If the company does make a mistake with the IRS, it will pay for any state penalties and interest. TurboTax's guarantees are helpful and are made to best help consumers.
The "step-by-step" filing process is done like an interview and offers explanations for each item as it appears. The questions are made to be very clear. The built-in "EasyGuides" offer detailed explanations for all major issues.
There are also community forums that can direct someone to even further answers and information.
Additionally, some of the advanced versions of the software will also provide professional tax advice from a tax expert around issues such as investments or business related questions. It even walks the user through such traditionally complex issues as depreciation, donations, cost basis in stocks, and special 401k tools.
TurboTax automatically suggests deductions and credits to users. In fact, members have the ability to enter charity donations on-the-go with the TurboTax ItsDeductible app.
Because the software is able to automatically retrieve information from previous year's filings (when done using previous versions of the software), it can streamline the entire taxation process dramatically. It also pulls all necessary data from any linked versions of QuickBooks, and this means that individuals and businesses can speed up the entire tax return process while also eliminating risks of error.
TurboTax has a mobile app which makes doing taxes convenient. You can login and start where you left off anytime and anywhere. It doesn't matter if you're using your phone, tablet, or desktop; all your information will be saved.
Premier/Home & Business:
While TurboTax does readily give information on how to input charity locations on the main homepage, the website does not upfront offer information on other types of deductibles. However, these pop-up as customers go through the questionaire.
TurboTax is not "cheap" software, and it does have additional fees for filing state returns online.
TurboTax offers a couple of ways to get in touch with them:
However, they do not offer support over the phone and through email. These are both popular forms of customer support and can be a big problem if customers are not familiar with social media or live chat options.
TurboTax is really easy to use. I just recently tried using TurboTax for my taxes a this year and it was so easy! Very easy to use, it helped me throughout every step to finish.
Great service, easy to use and the only way I do my taxes. The instructions were really straight forward for self employment taxes as well as educational expenses and regular W-2 income.
My husband and I use this tax service every year as we do our taxes. My husband is very methodical when it comes to taxes and not that it is right there on his phone. We have always received a great tax return and know that using this serfice has facilitated that.
Very user-friendly interface. Best way I know of for a financial ignoramus to file for tax returns. Basic services are free, and are extensive enough for an ordinary person to file with maximum benefits.
TurboTax offers a simple and straightforward way to file taxes. If you have any special tax circumstances, they can cover those too, but expect to pay extra
I've used Turbotax Home & Business Schedule C edition every year for the past 12 years. I don't like the upsell prompts for audit defense and having to pay to send in my state taxes which can be performed for free in Colorado. However, it walks me through all the issues and it's updated with the latest edition of the tax law. Very easy to use.
I am an accountant, but I still love using turbo tax. It is updated with tax law and makes filing so easy!
I really like and currently use TurboTax. They are user friendly and for my filing needs, they do everything for free! I've been very happy with the service I've recieved.
TurboTax is so helpful every year and it makes doing my taxes so much easier! They are so reliable too.
Turbo Tax offers a free service online and I have been using it for the past couple of years. I don't have any unique tax situations so I don't need anything fancy. TurboTax makes it really easy to file both IRS and state taxes. They take you through all of the steps so i know that I am putting in the right information in the right place.
I hate preparing taxes, so TruboTax was a great solution for me! It kept my information last year, so it made it so much quicker to fill out this year! Not sure if I got all my refund back that I could have, but it was quick and easy!
So easy to use. Process is very intuitive and saves all records for future reference. Makes doing taxes easy.
I've always been afraid to file my own taxes. It just seemed like an overwhelming process that I would get wrong. I had to file my 2018 taxes myself this year and I was so pleasantly surprised with TurboTax. They made it SO easy! And I got a bigger refund than I expected even after having to pay taxes for some freelance work. I'm also a fan of having my taxes filed digitally and I can log in and reference them whenever I need to. I will definitely be using TurboTax again next year. Worth the money!
I only use TurboTax for my taxes because they make it simple and easy to understand. My dad recommended this to me and is been pleased with this company.
I use the free Turbotax every year and it's always been reliable and easy to use.
I appreciate the concept, but they didn't stand by their analysis of my taxes when there was a discrepancy, even after paying for audit protection.
Makes my taxes so much easier. I have used this for 10 years straight now. I will continue to use it.
We were in a panic with taxes. Turbo got us right in and helped us out. They saved us!
TurboTax is a great service! I had used other tax services before, but TurboTax is much more accessible, faster, easier to use, and more reliable! I got my full tax return and did not have to worry! I will continue to use TurboTax every tax season!
Ive used turbo tax every year to file my taxes and it cannot get any more simple than this. They walk you through every process and every document you'll need. It keeps you updated along the way what your return will be based on the options you choose too.
I had issues with them this year, and they wouldn't let me efile. It was pretty frustrating, because if I had know I couldn't efile, I wouldn't have paid money for them, but at that point I was in too deep.
I’ve used this to prepare my taxes. I used the online version. It worked really well, but I ended up having to mail the forms. I preferred H R Block.
Makes you pay before the government accepts the return and then gives no refund. Not good customer service. Does not always give accurate information about taxes. However, otherwise good help.
My husband uses TurboTax every year to do and file our taxes. We have never had any mistakes and the process is easy. The cost for the software is way lower and affordable than you might expect.
I use it every year, very easy to use, interactive, my two teens that work now use it themselves for filing their taxes. the only knock so far is they try to sell you bigger packages all the time. but for what i need its working for me!!
We have used TurboTax for years and I have already recommended it to many other people. It makes doing your taxes so easy and affordable. Great deal for a great result.
They do a good job making things seem easy. However, it drives me crazy that they continue to add fees for extra forms. For example, just because I had a foreign bank account, I would have to pay an extra fee - even though I literally wouldn't be filing a single extra form because I never had more than $10k in that bank account. It's also just not very transparent - as a CPA myself, I want more ability to see how the numbers I am inputting are flowing through to the forms. But, overall their services are pretty good and I used them once for an amended return, and it wasn't too hard.
Since using Turbo Tax I will never pay anyone to do my taxes again. The software is easy to use and the help options are there just in case you have any questions along the way. I think people owe it to themselves to give TurboTax a try.
We use TurboTax every year to file our state and federal taxes. I know that our tax circumstances are fairly straight forward but knowing the software I would still be very confident in TurboTax even if they weren't. You can't beat the price and ease of use!
TurboTax is amazing software. I have been able to do my personal taxes for the last few years only because TurboTax has given me the confidence to do so. The price is very good especially compared to professional tax preparers.
I love turbo tax! I have always done my taxes myself, and assumed that because I don't own property I was fine. However, I have used Turbo Tax the past two years and found that their suggestions for tax write-offs and deductions are extremely helpful, to the tune of saving me several hundred dollars. I got married last year, and we chose to use Turbo Tax to do our joint return and it made it really easy to navigate together with my husband. I would highly recommend this product to anyone who typically does their taxes on their own.
A wonderful service that’s well worth it. Honestly just streamlines taxes and makes your life better.
I used TurboTax when I was single and filing a return on a one income household. They were great to work with and my return was quickly processed.
Turbo Tax has made our tax filing experience a good one year after year. I love the fact that I can do my own taxes and rest easy knowing that they are being done properly. The software is easy to use and the cost to purchase the software is nothing compared to other professional tax filing options.
I have used TurboTax for the last 12 years and have never once thought of changing. TurboTax makes it easy for anyone, and I mean anyone, to do their taxes the right way and not have to worry about errors. They are very affordable and if you have questions their customer service tax professionals will help with anything you need. I will never stop using TurboTax.
Turbo Tax is sold at your local Costco and is worth every penny. The struggle to do taxes is now no struggle at all. Turbo asks all the right questions to get you on your way to a speedy and fast return.
I have used Turbo tax for the past 5 or so years. They are easy to get started with, they ask all the questions that get me the biggest tax refund possible and I can start and stop as many times as I need to to get done. I also like how safe and secure they are.
Very easy to use. Stores our info year to year so it makes it easy in subsequent years. Good instruction and thorough preparation.
I've used Turbo Tax Home & Office to prepare my taxes for the last 5 years, and am totally happy with the product. There are many useful features, including being able to switch back and forth between the forms mode and the preparation mode, and Home & Office version handles your LLC preparation, even employee benefits.
They said it would be free and then they tried to charge us money. We had to go through a specific link on a government website and create a new account in order for it to be free. It was easy to use.
Great experience. Easy to use, very useful information that can save you money.
It's nice when it's free. I had one thing where I did debt consolidation for some reason they tax you on money saved from this I had to use 1 special form and it cost me
mostly like it --sometimes it is hard to correct weird errors. For example I couldn't delete an incorrect entry on Sched D this year. Overall it's very intuitive and thoroough.
The software is flawed: (1) Duplicate forms were produced and could not be deleted; (2) Online help was useless.
The software is easy to use, for the last 15 yrs, however, this year I could upload the updates on my new computer and found a workaround on you tube. I am sure to is aware of the issue, would have been nice to found the resolution on their site.
Ive used them every year i file and generally do well but this year they charged 144$ for my taxes with no extras being bought, I'am now only getting 52$ for a return. What a joke nothing is free don't fall for it
Terrible experience. They tried to sneak in $144 dollars of fees to there "free" filing. One of the fees was $40.00 for direct deposit and they wouldn't allow the refund to be a paper check instead of paying them. If you have a healthcare marketplace plan, you can't use the "free" filing. Then the package they want you to buy didn't include the state. Another 44.00 I went back to H&R Block.
Just did my taxes and was forced to buy a premium account when I was trying to avoid it. No confirmation of the amount I was paying - the website forced me to pay double what I would have for something I'm not even going to use. I hate this company.
My return makes no sense. I got more last year when I didn't make as much. I hate TurboTax and I hate how they claim to be free when it's NOT, it's a joke and I'll never use it again. You guys SUCK
I just got finished filing my taxes through TurboTax. Their services are so useful! Especially coming from a newly married couple with multiple jobs, some of which give us only a 1099, we would not have been able to figure out taxes without TurboTax.