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6.3

Overall Score

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Albert cipriani Alhambra, CA

Their service took me 14 hours to complete. Sheer torture. They have nobody to man the phones. Spent two hours on hold and was disconnected both times. They charge me over $90 for a tax bill that only came to $94. H&R Block should be criminally investigated as rip off artists.

7 years ago

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Philip B. Saraff Sr. Colorado Springs, CO

I just found out H&R Block did not file my tax for 2014 Fed.or State of Co. electronically . I paid for the service to prepare my taxes and file , do you think they would take responsibility? ( NO ) Mary Ann S, EA Agent of Littleton Colorado H&R cost me time and money but will not refund, Do not employ H&R (FONYS )

7 years ago

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David Barnabo Point Pleasant, WV

Filed my deceased sister for 2016 June 27. At H&R Block. I have been back to the office about 4 times. Trying to get this refund. Today he said there was nothing he could due. I thought you stand behind your work. From Spencer WV. No more H&R Block for this family.

7 years ago

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Amit Nigam Atlanta, GA

They are most unaware people over tax issues. They even dont know how to file for ITIN, my depedents ITIN application and my friends ITIN those i referred to them just got back to us. And HnR consultants have no idea what to do with it. It is a chop shop, please don't waste your money, time and stay away from headache by avoiding HnR block.

7 years ago

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saadia

H&R oakville dundas location is a ripper I paid them to do my si.ple taxes $ 750 . Which is a ridiculous amount . If my review can help people not to get ripped by them my objective to write this review would be done and for myself I vow never ever to set foot in their office again .

7 years ago

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Gladys Maloney Maschhoff Sanford, ME

Sylvia Grondon in the Sanford,Me office has prepared our taxes for a number of years and we couldn't be happier.

8 years ago

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b&c beidleman Emmaus, PA

very unlikeable this year. have been there 20 plus years and never any problems like this year. did our taxes and then get a call after all filed and told something missed when did the computer work so had to pay back everything that we had gotten

8 years ago

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Theresa Elyria, OH

They only care about numbers not clients. They treat their employees like crap, paying measly wages. There is no opportunity for advancement in the company. They pick and choose favorites, allowing a person who knows nothing about taxes the opportunity to manage a store.

9 years ago

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Mymy Tallahassee, FL

The representative that helped me do my taxes are super informed and I always feel like my refund is maximized by using this serivce!

2 years ago

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Brittany Taylor Benton, AR

H&R Block is so easy to use. I used to go in and let someone help me with my taxes, but now I use H&R Block online to file. So easy!!!

2 years ago

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Kurt Didenhover Salt Lake City, UT

H&R Block online tax software is helpful and easy to use. I have used them for the past few years and they always have the easiest interface to work with.

2 years ago

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anna blaser St Louis, MO

H&R Block is a really good thing to use if you’re just trying to do simple tax returns. If things get too complex, the agents aren’t really sure what to do.

2 years ago

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Carolyn Hazleton, PA

Very dependable and reliable company to use. Any issues or concerns were taken care of with highest regards to customers needs.

2 years ago

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M. Nielsen South Bend, IN

I have used the online tax preparation tool for my moms taxes every year for the past 4 years, it very easy and guides you every step of the way.

2 years ago

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Karen Torino Tallahassee, FL

H&R Block is great for helping you file your taxes. It is easy to start off on your own and reach out for help if you need it. Great service

2 years ago

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Jec Canby, OR

Lots of locations / convenient. Smaller offices they are not there year round, only during tax season, which is frustrating when you need to get a hold of someone.

2 years ago

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Hannah Barth Tallahassee, FL

H&R Block made filing taxes super easy from the comfort of my own home. I was able to maximize my tax return which was great!

2 years ago

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Anya Lee Jacksonville, FL

As a young adult who just started doing taxes, H&R Block has made it an easy process with their help and great customer service.

2 years ago

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janice dorvil Tallahassee, FL

I used this to fill out my taxes for this year. The process was really easy. Online there's a representative ready to help whenever you need it.

2 years ago

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Dave Marlowe American Fork, UT

Are used H&R Block to file my taxes for many years I find it is detailed and ask questions and get the most for my tax prep dollars

3 years ago

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Karli American Fork, UT

They’re really helpful in explaining why things are a certain way and helping us navigate the tax process. Great experience.

3 years ago

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Alexis Hirschi Idaho Falls, ID

I've only used them once but it was when I messed up on my taxes and I went in and they speedily helped me figure it all out.

3 years ago

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James Knight Tremonton, UT

We’ve done our taxes since 2000 with H&R Block. E we completely trust and appreciate them and their attention to detail and quality

3 years ago

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Maverick Denhalter Salt Lake City, UT

They have a mobile app that is very easy to use. Taxes don’t take a ton of time. And they have always seemed to get me the best tax return.

3 years ago

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Erin Drake Norcross, GA

I have used H&R Block for years and will continue to use them. They are professional and the best in their line of business.

3 years ago

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Suravi Chakraborty Spring Hill, FL

I’ve been going to H&R Block for Long time. I only like service from one particular place. I believe not everyone is Experience as others. Overall I love H&R Block.

3 years ago

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Nicholas Nesbit , TX

This company is okay to use if you do not have any specialized needs. I would not recommend this company if you have a business that requires itemized expenses or if you own a business.

3 years ago

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Lizabeth Augustine Holmdel, NJ

Have been using service for about 5 years. Intelligent and friendly staff. Always willing to help. Excellent experience. Recommend to others.

4 years ago

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Amanda Purpura Gibsonia, PA

They charge a TON of money to do taxes. My husband and I were paying hundreds and hundreds of dollars each year until we found a small family-owned firm that charged a fraction of the cost. We also had a year where our taxes were done incorrectly and we needed to quickly address the issue.

4 years ago

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Don Boren American Fork, UT

If your taxed aren't very complex, they provide decent service. If your taxes are complex with more deductions, etc...you are probably better off going to a CPA.

4 years ago

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Randy Scoville Pleasant Grove, UT

I went to a booth they had at Walmart. I have a business and I wanted to see if they could do both individual and business taxes. The rep was really nice, but it was much cheaper to go to another place for my tax prep.

4 years ago

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Chloe Adams Morgan, UT

So simple! This was the most stress free tax service I have ever used. Thank you for being prompt and answering my questions.

4 years ago

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Jeff B Orem, UT

I feel like they are overpriced for the services they offer. I would recommend using them if you are a novice when it comes to taxes but there are better options if you are comfortable on your own. Very nice staff though.

5 years ago

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JNH American Fork, UT

I have used turbo tax for years. The program is easy to use and understand and I especially like that it keeps a history of years past.

5 years ago

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Madison Orem, UT

Been with the same lady for almost 10 years, Never had a problem and she has also answered questions for me throughout the year, not just tax Season.

5 years ago

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Lawrence Foster Scottsdale, AZ

We used them one year and they seem to charge more for their service than we got from Turbo Tax. Its good to just give your file to someone who is competent, but a lot of money for services we don't need.

5 years ago

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Cody Enslow Pleasant Grove, UT

I file every year with them and it doesn’t take me very long at all. I’ve never had an issue with my returns either.

5 years ago

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Maya Lewis Pleasant Grove, UT

H&R Block has so many locations, which makes it convenient to find an office that can fit me in around my busy schedule.

5 years ago

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Tania Saunders Saratoga Springs, UT

They have done my taxes several times and they have been great. I wish it didn't cost so much, but I would go on using them every chance I can afford them.

5 years ago

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Caprisse Taliulu Kailua, HI

We have used H&R Block the last two years. Our tax preparer went over and beyond trying to help us get the most out of our return. Downfall, very expensive.

5 years ago

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Tevita Salt Lake City, UT

Decided to use H & R Block instead of going to a tax payer. We were skeptical at first but it was simple and easy to use.

5 years ago

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Darluap Pleasant Grove, UT

Easiest online tools. Tried a couple other online tax tools and H&R is the best. They even keep track of my old returns.

5 years ago

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Thomas Hullinger Pleasant Grove, UT

I have used H&R Block in the past and they are a very good company, easy to work with and employees are very professional. They made the tax preparation process very easy.

5 years ago

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Hannah Cummins Gilbert, AZ

H&R Block makes taxes simple and quick. Their online software is really easy to use and you can aso contact them with questions.

5 years ago

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Conrad Brian Gilbert, AZ

Very easy to use. Sufficient for our family needs. So nice to work with the same company year after year. E-file was simple.

5 years ago

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Joshua Ashlyn Queen Creek, AZ

The website was effective and efficient. Easy to navigate. It process the information from last years return which saves a lot of time.

5 years ago Edited September 14, 2021

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CAROLE SCOVILLE Pleasant Grove, UT

If your tax situation is fairly simple, HNR block is a great solution. And they give lots of good ideas on how to save more on your taxes

5 years ago Edited September 14, 2021

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Sadie Scoville Pleasant Grove, UT

I love all the helpful tips that HNR block gives you as you were doing your taxes – they found several things for me that save me some money

5 years ago Edited September 14, 2021

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Shawna Proctor Winter Springs, FL

Very professional and very helpful and I will use again

8 months ago

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Milagros Rivera Fredericksburg, VA

Used H&R Block to file my taxes a few times. Very good company with a friendly staff.

11 months ago