Name: H&R Block
Rating: 3.7

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Jon Scoresby Saratoga Springs, UT

The services provided are good. I have been able to meet with professionals to get the work done. They seem to know their stuff. The one downside was the cost. It started out reasonable but over the years it has gotten more and more expensive.

6 years ago

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Sarah Watters Quinlan, TX

I like that they guarantee that they'll get you the maximum refund and that you can go into a local office to see someone in person even if you did your taxes online using their tax software. Always satisfied.

6 years ago

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Ted Johnson Pleasant Grove, UT

I have used H&R Block in the past and they are very convenient and quick. The people are very knowlegable and can walk me through everything and let me know what to expect.

6 years ago

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Dean Ogden, UT

I used H&R Block before switching over to Turbo Tax. After years of paying what seemed to be a lot more than I should I finally made the decision to switch. H&R Block do a great job with your taxes but they just simply charge to much. I would recommend using a different service if at all possible.

6 years ago

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Shannon Lehi, UT

We have used H & R block for years and love the convenience and service. A little pricey when compared to other tax companies/providers but paying for convenience and trust is worth it.

6 years ago

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Lindsey B Orem, UT

Overpriced, under serviced! They are the exact reason that I switched Tax Prep services to another provider. I paid way to much for the service that I got for pennies on the dollar from another service. I could see using H&R block if you have very complicated tax needs but if you are a basic income earner from one or two different incomes DO NOT use them!

6 years ago

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Mauri Brewer Lehi, UT

H&R block helps me to feel confident that I am filing my tax return the way it needs to be and leaves me feeling confident that I'm getting the return I should be.

6 years ago

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Lindsey A Brown Lehi, UT

I haven't been super impressed with H&R Block over past years. I used them a couple times but with each of my questions I felt like the expert that I was working with should know the answers and they usually didn't. I felt like I was just another number with them and they were not willing to spend an accurate amount of time with me.

6 years ago

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Amanda Purpura Gibsonia, PA

My husband and I have been H&R Block customers for years. The service is good but the cost is very high. We did also have a year where our taxes were filed incorrectly and we needed to re-do them and re-submit although that was at no charge since they were at fault. Easy to get an appointment in evening and weekend hours.

6 years ago

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Melissa Carreno Mesa, AZ

pretty simple and easy, used the free tax program. Would recommend. I only do the short form, so easy to complete and finish. Had no issues and pretty simple overall.

7 years ago

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Dylan Findlay South Jordan, UT

The H&R Block tax software is very simple to use and asks all of the pertinent information. The only problem I’ve noticed is that sometimes the fees to file your state taxes seem ridiculous.

7 years ago Edited September 14, 2021

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L. T. Sacramento, CA

I've used them for over 5 years. The ease of filing everything online is fantastic. Of course, it helps that they store my past filings and pre-fill things that haven't changed.

7 years ago Edited September 14, 2021

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Jeff Martin Layton, UT

I have used H & R block a couple times and it went well. They made it simple and it was nice to rely on them for my tax needs. They got me a great return.

7 years ago

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Damaris Benton

I've been a customer for over 10 years! They are always thorough and walk me everything to make sure I understand the process.

1 year ago

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Sharon Las Vegas, NV

I used H & R Block in-person tax prep services a few times. Their tax advisors were friendly and professional.

1 year ago Edited January 22, 2024

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Satoria MoonGoddess

I used them for many years but the amount they charged per form was rediculous. I had a very basic tax prep and the cost always ate up my entire refund.

1 year ago

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Donna St Louis, MO

This service is not worth paying for. you do all the work by bringing them everything and they put it in a computer. they offered no help on how to save money or advise for next tax year. you are better off buying turbo tax.

2 years ago Edited November 14, 2023

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Colby

I used H&R Block for many years for my annual tax returns. I would recommend the online tax return services! For more complicated returns I use an accountant.

2 years ago

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Peter Land O' Lakes, FL

They had great customer service. Agents were always available via email text or phone. Filed a very good tax return for me.

2 years ago

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Joseph Scottsdale, AZ

I used H&R Block several times for tax return filings, never had an issue, always good service and fast

2 years ago

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Michele Dezuzio St Louis, MO

I have been going to them for 10 years now and I'm always satisfied with my experience. Very helpful and knowledgeable

2 years ago

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M T Chicago, IL

This service for tax prep was very conveniently located in my city center and the staff was all very helpful and knowledgable.

2 years ago

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Dan Woodland Park, CO

The. Forms were easy to use and instructions easy to follow very thorough, accurate and easy even for my first time. I highly recommend them.

3 years ago

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Heather Novus Palm Bay, FL

Website is incredibly easy to use and military one source uses this company to prep taxes for military members.

3 years ago

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AMOS Hodge San Antonio, TX

I’m very impressed with H&R Block Soft where for tax preparation are use their products online it is easy to access

3 years ago

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Luke Swierczynski Troy, MI

Had my taxes done by them one time and they missed a ton of savings. I ended up doing my taxes myself and found what they missed. Have never tried them since.

4 years ago

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Steve Pitman Largo, FL

Ive been a tax custome of h r block for over 25 years,ive always had a great experience with h r block,and they have always been honest and accurate.

4 years ago

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Belle Pierdon Willoughby, OH

When I used H&R Block it was a bit too pricey. They got the job done just fine but I would not be likely to recommend them to others

4 years ago

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Cheyenne Stewart Knoxville, TN

Very friendly company. Some of the representatives seemed to need more training. They didn't handle personal paperwork as they should have.

4 years ago

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Ted Rock Island, IL

The ease of using the product is great. I like that each year I can import the previous years data. What a time saving feature that is.

5 years ago

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cindy petrosino Parlin, NJ

Scammers! Do NOT USE HR BLOCK! WON'T HELP ABOUT MY TAXES? Regional manager, Cliffwood NJ office, Laura M, got very nasty to me? She IS A JERKFACE! I did a complaint with BBB! I paid $212.95 for what? A headache? I am NOT HAPPY! 100% GUARANTEED? BS!

5 years ago

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Brad Deckert Wheaton, IL

YOU HAVE BEEN WARNED! The international team are essentially high school students who have no problem making mistakes which cost my family over 9K. Now I have to go back and refile. Again, YOU HAVE BEEN WARNED! PS: I was warned by a CPA NOT to work with this company, I learned my lesson the hard way, don't make my mistake!

5 years ago

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MaryAnn Hagblom West Jordan, UT

Their employees really know the tax system. And make sure you get all the tax breaks that you need and deserve.

5 years ago

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merlin Albuquerque, NM

I am never using them again. I used them for a few years. their software didn't submit a form it should have and got audited for it, they replied that they weren't going to help because it wasn't their fault. we got an accountant to redo the taxes and actually got money back. DO NOT USE HR BLOCK...

5 years ago

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wolfgang rothen Pine City, MN

Terrible download support & service. I spent 6 hrs. unsuccessfully trying to download the software, went through numerous hoops with tech support, received a case number and never received a call back. Then went to turbo tax and had everything up and running in less than an hour. Go figure.

5 years ago

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Shellie Sparks, NV

H&R is the worst very unprofessional Still waiting for my refund its been 24 days Said it would be 21 days now they say it will be here the 24th of February. Charged 152.00 for what? My fault should have done it for free on TurboTax and waited the same amount of time!

5 years ago

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Hatti

Terrible experience! I had to keep re-entering my Social Security information even though it was obviously correct. I couldn't e-file, so I sent a paper extension request to the ITS before my post office closed! Zero stars to Block! I had to put one on this form, but they didn't earn it ! What a needless hassle!!!😣

6 years ago

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Catherine Los Angeles, CA

if i could give zero stars i would, their online software malfunctioned, preventing me from filing my taxes. they were impossible to get ahold of, they gave me the runaround and no one told me filing online multiple times would prevent me from doing so again. i feel scammed.

6 years ago

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Jim Peoria, IL

My last years taxes State and Federal, prepared by H&R Block cost over $300. This year, even with your transparent pricing was going to cost me $225. Had my taxes prepared by a national licensed tax preparer, and my total for both State and Federal were $70. Will never recommend or use H&R Block again.

6 years ago

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Tiffany

The tax preparers were very knowledgeable and friendly, but the Axos Bank Tax Refund Advance up to 3K is a credit-based fraud. 327.00 to file taxes I could have done at home in 20 minutes to submit for a loan that I was denied because my credit is 530. Watch out! Fraudulent advertising at its finest.

6 years ago

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K Haslett, MI

Unfortunately I apparently can't give them less than 1 star, although they deserve 0. They charge a lot to even train you to be a tax preparer. Unfortunately, the training is focused on sales. The "instructor" couldn't answer my questions related to actual tax preparation! No wonder they file so many returns with errors.

7 years ago

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Kathleen A Cota Rock Hill, SC

Filing is completely free online if you use the simple 1040 and even with a schedule A. State filing is free

7 years ago

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Tom Pleasant Grove, UT

I have used H&R Block in the past and they are a very trustworthy company that has great customer service and knowledge about my taxes.

7 years ago

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Carlye Nelson Washington, DC

My tax refund check was mailed to the wrong place and after I was transferred on the phone multiple times for over 40 minutes, they said that they could not help me and even though I paid $200 for my taxes to be filed, I was never mailed my refund. Very upset and will not use this company again.

7 years ago

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Cathy Hearen Victorville, CA

I love H&R Block I have always stop those most for our text return than anybody else and they're always there for you.

7 years ago

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Michele Landing, NJ

My first time at H&R Block was horrid! I was misinformed on pricing 2 times, took almost my entire Sunday to file, and it is now almost 4 weeks later and still no refund. I would suggest using an actual accountant, not a tax preparer or do yourself. Total rip off!!! It was the worst experience yet filing my taxes.

7 years ago

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Rick Galliher

Had to pay taxes on taxes already paid - but H&R Block went back for as many tax years as allowed and straightened it out

7 years ago Edited September 14, 2021

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Matthew Buffalo, NY

Yes they're accountants are amazing but they're rip offs save the 400-500 $600 to get your taxes done the government needs to file civil suit and pay all the people back that they been robbing horrible company will never been go there again they take advantage of people that was EIC in charge of standing rates they are thoroughly junk

7 years ago

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Jason West Grove, PA

Had a rude tax pro that didn’t have a clue. Tried to contact customer support to get a new one, on day 5 of still waiting for someone to contact me. Customer support seems non existent. I feel like I’ve been scammed out of $60

7 years ago

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Randal Georges

Had my taxes done with them last year when they ran $130 special. Called to find out how much this year, they said it would probably be a bit more. When I went to pick up my taxes they told me it was $500, $450 with a credit. Almost 4 X as much as last year and my taxes were easier this year. Ripoff, won't go back!

8 years ago