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4.8

Overall Score

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Krista Griffith Tulsa, OK

I've been using them for years to do my own taxes at home. They walk you through every step, give you many opportunities to make changes or add new info, and make importing last years data simple. Four stars for being a little pricier than others.

2 years ago

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Chelsea Pleasant Grove, UT

They do my taxes every year since I met my husband and they are wonderful! Besides having to re do my state taxes last year and got them late due to one little error will most definitely be going back!

2 years ago

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Cassie Banuelos St. Petersburg, FL

I have used this company for years for my taxes. They are super helpful and knowledgeable about all aspects of taxes. I love that they have multiple people with different area of experience to help everyone.

2 years ago

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Lisa C Johnson Washington, DC

My husband and I use H&R Block every year to do our taxes. It is quite easy to answer the questions and easy to submit to State and Federal Government. We are satisfied with the program.

3 years ago

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Peter Harmatuk Columbia, MD

H&R Block has easy to use tax software that guides you through every step of submitting your taxes. They have a lot of good help resources including videos to explain your taxes and changes to the tax code and laws.

3 years ago

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Steven Klaproth Show Low, AZ

This company has been the flagship of tax preparation companies for decades. They have changed from in-person visits to internet software which makes tax prep easy and without missing out on deductions.

3 years ago

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brandon wilkins West Valley City, UT

I’ve used them for several years. They used to send out a disc through the mail with a discount. They need more options depending on what kind of help you need. Strongly considering other options with how much it cost me to prepare and exile last year.

3 years ago

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Mike Curtis Guyton, GA

I used TaxAct for six years. It is a good product but priced itself out of my market. I originally used TurboTax but the same thing happened there. Now I’m back to TurboTax because it is now less expensive! I’ve used TaxAct, TaxCut, and H&R Block software. All have similar features but TurboTax gives me more for my $.

3 years ago

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Luke Smith Parkville, MD

Easy to schedule with my favorite tax professional. Been using them for 5 years now. Originally went to them after another accountant messed some things up and H&R Block got it all fixed up with minimal effort from me.

4 years ago

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Hannah Denver, CO

I love the ease that this service has provided me when doing my own taxes. As a young adult, I found that this website provided me with much direction to accomplish the goal of what I needed. The only thing I do not like is the frequency of emails that come to me from using this service, It can be very repetitive and overbearing.

4 years ago

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Jennifer Alonso Asbury Park, NJ

We’ve been using HR Block for over 6 years and our tax professional Jim H is patient, knowledgeable, and extremely helpful. He gives great advice to help ensure that we never run into unexpected tax problems every year.

4 years ago

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Francis Soyer Issaquah, WA

We have been doing business with H & R for the better part of 15 years-8 years in the Bellevue WA location where we reside now. I guess the biggest reason for the 4 star rating instead of 5 is because of inconsistency. Our tax person is super nice and very intelligent but I think that perhaps a bit overwhelmed!? That office stays quite busy!

4 years ago

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Silvia Lobendahn Orem, UT

I have personally used H&R block for over 10 years and I think that it's easy to use. It also you to feel comfortable by having an H&R agent check over your work so you feel 100% sure of your return. I have enjoyed using this product from home to complete my tax returns.

4 years ago

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Lindsey Newman American Fork, UT

We have used H&R Block for years to do our taxes and it really is so user friendly. But a couple of years ago after we had gone through and checked everything, it didn't flag that we had used our alotted number of student academic benefit deductions and we were later (years later) taxed heavily for that. Since then we've been far more wary of using the program.

4 years ago

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Dylan Rhodes Fillmore, UT

This is the only tax refund generator I have ever used. It was easy enough that I’ve gone back and used it every year since the first. Overall I feel like it gets the job done.

4 years ago

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Tom Gourley Pleasant Grove, UT

We used H & R Block services when our filing was fairly simple and straightforward. We found their services very fairly priced and the instructions easy to follow. We didn't need to use their customer service because the on-line instructions were easy to follow.

4 years ago

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Joy Hill Pleasant Grove, UT

For a simple tax return, HR block can't be beat. You can use their online application and whip your return up quickly. They also give suggestions throughout the process to maximize your refund.

5 years ago

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Jacob Shaner

I used their online version to file taxes. It is very easy to understand and use. My returns have always been filed correctly. I like the design of the website as well. Very professional and appealing to the eye.

5 years ago

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Brennan Orem, UT

I feel like H&R Block is a good option if you have complicated taxes. The price is well worth it if you are in that situation. I didn't really need the extensive options with them so I slightly overpaid. It is a great company and would recommend if your circumstances fit their mold.

5 years ago

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Erika American Fork, UT

Have used H&R before. Once our tax return became more complicated through the years we decided to switch to another service. It was a little more difficult to try and do the complicated taxes through it. But for basic taxes it worked ok. I felt the price was expensive once you were doing anything but basic tax returns.

5 years ago

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nathan brewer Lehi, UT

We started using H&R when we got into rental properties. Having someone else that knows the tax laws so well is such a great relief. The thing I like the best is the option to have them represent us if we ever get audited.

5 years ago

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JARED J BUCKLEY Fort Bridger, WY

I have only skipped one year of H&R Block doing my taxes and it was definitely not worth it. The peace of mind that comes with their service is well worth the cost in my book. Life longer

5 years ago

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Hailey Nilson Salt Lake City, UT

I am a poor, naive college student that doesn't know how to figure out my taxes and H&R Block has been so incredibly useful for me. They are inexpensive, easy-to-use, and so helpful.

5 years ago

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Fernando Delgado Tempe, AZ

We attempted to file our taxes thru H&R block but process was a little confusing compare to other tax preparation services. I would recommend to try to make the process online easier especially for people that don't have much knowledge about taxes.

5 years ago

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Lindsay Fritts San Diego, CA

Used H&R block last year for my return, they were pretty good! I start using the online filing, but then had questions so made an appointment and went into the office. Super helpful guy who ended up giving me advice to go home and file myself (it would have been really expensive for him to do it). Really liked that he was honest with me!

5 years ago

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Eric San Diego, CA

While they provide quality service with friendly staff, I would not recommend them if you have a simple tax return to file. Websites that offer tax services will be better for that but if you have a more complex return to file, they are great to work with.

5 years ago

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Benjamin Taliulu Salt Lake City, UT

I like their DIY tax filling options they walk you throug it step by step which is the good part but even if you chose the free filing option they charge you at the end to file. I don’t know if I was missing something but I feel like I went through the steps pretty thoroughly and couldn’t find and option to keep it from charging me. Not that it costs much but after taking all that time to fill out the info you I just didn’t want to deal with it anymore so I just paid. Although I am happy with the service I dislike how it gets you at the end. But like I said maybe I missed something.

6 years ago

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NT Pleasant Grove, UT

first experience was not a good one. i called ahead to make appointment to avoid long line. when i arrived i still had to wait 30 mins. i was with a gentleman who was a new employee as he still didn't fully understand the state rules/regulations and had to leave and ask his manager questions. after 45 mins we found out we had to do it again and i had to schedule another appointment. i gave the new employee another chance knowing he is new. at the end of the process H&R block fee was charging me almost $400 to file my taxes. i immediately declined and never went back.

6 years ago

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Kristin G Pleasant Grove, UT

We used to earn money over seas and we always trusted H&R Block to help with the complicated questions. We also sleep well knowing we have the very best taking care of our tax needs.

6 years ago

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Catherine Taliulu Salt Lake City, UT

I have been using them for years and never had an issue where they couldn’t help. Anytime I need customer service, they are always friendly and very helpful. I don’t see me changing to a new service anytime soon.

6 years ago

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Becky Rasmussen American Fork, UT

Quick fast service for taxes and accounting needs. They hire a lot of new/young accountants, but their better at filing taxes than me and the fees are super competitive. I also appreciate their online services.

6 years ago

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Carolynn West Jordan, UT

This is our second year using H&R Block and we love it. I was nervous to do it myself, but it was simple and explained each thing step by step. Plus if you need, there is always help you can get.

6 years ago

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Shane Rodney Mesa, AZ

Even for someone who's knows nothing about taxes or accounting this was a simple process. Saved us a ton of money doing it ourself. Great questions that take you through the entire process.

6 years ago

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Trent Allen Queen Creek, AZ

Super easy to use. One of the best features is that is will transfer all your information from previous years so it speeds up the time to finish your taxes. E-file also works very smooth.

6 years ago

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Elyse Bradley Provo, UT

have mixed feelings about H&R Block. The first 2 years I went to them, I had decent service for a fairly decent price. The person who helped me was always courteous, but often failed to explain things clearly. They did help me maximize my tax return both times. This year, however, they quoted my price over $300 for a return that wasn't that complex. Because I had 2 forms different this year, they were going to charge me 2x the amount of previous years. I said no thanks and ended up filing online for free by myself and the estimated return was WAY higher than what H&R quoted. I probably won't ever go back.

6 years ago Edited September 14, 2021

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Donna St Louis, MO

This service is not worth paying for. you do all the work by bringing them everything and they put it in a computer. they offered no help on how to save money or advise for next tax year. you are better off buying turbo tax.

11 months ago Edited November 14, 2023

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Moureen Meggers

Used this company back a few years with no issues at all. I appreciated the time and the appointment they made for me. They were knowledgeable and great to deal with.

1 year ago

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C B La Puente, CA

I’ve used H&R Block throughout the years and always got my maximum refund. The agents were very patient and the online site was easy to use!

1 year ago

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David Adrian Morales Weslaco, TX

Ive done my taxes here before and it was very expensive. They did do quality work but charged so many additional fees for every extra form which is included with other tax preparers and software.

1 year ago

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Dustin Zucco Phoenix, AZ

Love them I go every year now I will never go anywhere else ever again ❤ you hand r block they are friendly and always get me my max refund

1 year ago Edited May 8, 2023

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Anna Meadville, PA

We have an excellent Tax prepare thru H&R Block. Been with her for many many years and have alway outstanding quality with her.

1 year ago

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Dique Cannon Acworth, GA

We used H&R Block for the first time this year, and we are pleased that you were paired with a trusted and knowledgeable representative Mr. Willie G.

1 year ago

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jake mcguire Kansas City, MO

I utilize H&R for my online tax filing, and it is always just a smooth process. I very much value the resources that they provide you along the way to completing your taxes.

1 year ago

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Gina Donofrio Lafayette, TN

I've used H&R Block for decades. The Agents are wonderful. My returns are always correct. My comfort level with them is very high.

1 year ago

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Sathvik Aithala Portland, OR

Good for simple filings. Once things get more complicated, the cost goes up by quite a bit. Would recommend for young filers, as it makes the process very easy.

2 years ago

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Rakim Carpenter Tulsa, OK

My go to tax prep been using for 8 years and counting helpful for small business owner you help keep track of mileage tax deductions etc...

2 years ago Edited July 7, 2022

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Matthew Locke Tucson, AZ

H&r block is great for all your tax needs they will do everything they can to help you get back everything that you can receive.

2 years ago

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Crystal Connell Denver, CO

The locations on was kinda bad but the staff was kind and helpful, she did a good job at explaining and helping me get everything back on my tax return

2 years ago

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Sam Seeger Dallas, TX

I have been using H&R Block for many years now. I've not had a problem with their online service but this year, unlike years in the past, I opted for the optional product of a professional review. Terrible choice. My review is now locked while the reviewer "reviews" it. It has been re-assigned once. They are not only not doing anything with it they aren't communicating with me. I called the main number today and they told me they could reverse it but if they do then it erases every thing I spent hours putting in my self. Avoid the paid reviewer option with H&R block.

2 years ago

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Lena munn Elmira, NY

I always have good results with H&R. I also like that you gave the option yo get audit protection. They are expensive but it's worth it.

2 years ago