H&R Block has offered professional tax services since 1955, giving them over 60 years of experience. H&R Block has served over 550 million clients and have offices within five miles of most American households. It offers a wide variety of tax filing options at different prices and resources to clients. H&R Block also helps clients prepare taxes in one of their many offices or online.

With H&R Block, customers can do online tax filing with software on a computer or through a mobile phone (iOS and Android apps). 

H&R Block offers audit support through its Audit Risk Identification feature which boosts the overall value of the software and the Double Check function and ensures total accuracy. 

While filing, there are embedded links directly into forms to provide clients insights to learn more and find answers to questions. 

In addition, there is a "walk through" workflow and bookmark options for users. A big plus is that an Accuracy Guarantee is included with every product.

The Good

  • Guarantees
  • Member Resources
  • Suggested Tax Deductions
  • Customer Support

Guarantees

Every tax return comes with the "H&R Block Guarantee," covering any interest or penalty fees from the IRS. The guarantee also encompasses auditing.

Member Resources

H&R Block provides free in-person audit support for clients, and clients receive a 5 percent bonus refund on top of their federal refund to be used at over 15 retailers. Also, live chat is available for clients to help them with any questions or concerns when filing.

Tax filers who use H&R Block can choose to receive their tax return as a direct deposit to their bank account, which makes it especially easy and convenient.

Suggested Tax Deductions

Standard Deductions The standard deduction is a fixed dollar amount that reduces the income you're taxed on. Your standard deduction varies according to your filing status. In 2014, the standard deduction was:

  • For single or married filing separately -- $6,200
  • For married filing jointly or qualifying widow(er) -- $12,400
  • For head of household -- $9,100

Itemized Deductions Itemized deductions also reduce your taxable income. Ex: If you're in the 15% tax bracket, every $1,000 in itemized deductions knocks $150 off of your tax bill. You might benefit from itemizing your deductions on Form 1040, Schedule A if you:

  • Have itemized deductions that total more than the standard deduction you'd receive
  • Had large, uninsured medical and dental expenses
  • Paid mortgage interest and real estate taxes on your home
  • Had large, unreimbursed expenses as an employee
  • Had a large, uninsured casualty (fire, flood, wind) or theft losses
  • Made large contributions to qualified charities
  • Had large, unreimbursed miscellaneous expenses

Customer Support

H&R Block offers a number of ways to get in touch with them:

  • By phone: 1-800-472-5625
  • Twitter: @HRBlockAnswers
  • Live Chat: Live support is offered in programs to paying customers.

The Bad

  • Supported Forms
  • Most Popular Version Prices

Supported Forms

For basic tax preparation, H&R Block offers 1040, 1040a, 1040ez. These tax forms are standard for filing taxes if individuals are employed in full or part-time jobs. 

For those who are self-employed, H&R Block offers a Schedule C. The Schedule C is a form used for people to report how much money they earned or lost from their business during the fiscal year. 

To report on multiple owned properties, H&R Block offers a Schedule E. The Schedule E allows individuals to report how much money they earned or lost from renting their properties during the fiscal year.

Most Popular Version Prices

Federal

  • H&R Block Deluxe - The best way to go for homeowners or investors. This option has a fee of $34.99
  • H&R Block Premium - The best way to go for self-employed or rental property owners. This option's fee is $36.99

State

  • H&R Block Deluxe - The best way to go for homeowners or investors. The fee is $54.99
  • H&R Block Premium - The best way to go for self-employed or rental property owners. This option costs $36.99

The Bottom Line

Tax season is when taxpayers receive the money they overpaid in taxes as a tax refund. Whether someone is filing a very simple set of tax returns or relatively complicated ones, this software is likely to provide the tools needed. Using an online tax filing software is cheaper than paying a tax preparer to do the work for you.

The filing process can be confusing, and getting it done correctly is important. Online tax filing software is a great resource for filers preparing their own taxes.

H&R Block puts direct links into online forms, giving clients insights into their questions during the application process. In addition, clients are walked through the online tax preparation filing process and are provided with several guarantees to provide peace of mind. 

However, the H&R Block tax prep software doesn't automatically offer suggested deductions, which can make a big difference in what your tax return looks like. 

H&R Block has expanded its free tax software include more complicated forms. If your tax situation isn't too complicated, you may be able to do a free file with H&R Block. Overall, H&R Block has several great features and is a good choice for tax prep.

User Reviews

Star Rating

3.4
starstarstarstar_halfstar_border

393 Reviews

Review Breakdown

5 star
40%
4 star
18%
3 star
9%
2 star
5%
1 star
28%

Sentiment Criteria

Value for your money
starstarstarstar_halfstar_border
Quality of product or service
starstarstarstar_halfstar_border
Customer service
starstarstarstar_halfstar_border
Company trustworthiness
starstarstarstar_halfstar_border
search cancel
starstarstarstarstar_border

Ted

November 18th, 2020 Rock Island, IL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

The ease of using the product is great. I like that each year I can import the previous years data. What a time saving feature that is.

starstarstarstarstar_border

Teri M.

November 15th, 2020 Logan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I like that I can easily enter my info and H& R block will alert me with any potential problems. I have set up an account and my previous years are already there so I can compare between years. H& R Block usually sends me a discount each year as well for being a repeat customer. I haven't had to contact them for problems so I can't assess any customer service interaction. I can also easily have them prepare the state forms with just a few more questions. It has been an additional $37, but I like the ease it provides.

starstarstarstarstar_border

Megan Melanson

November 12th, 2020 Los Angeles, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

H&R Block makes paying your taxes so easy. They do all the hard work for you and make it super simple.

starstarstarstarstar_border

Shyanne Ovard

November 12th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Always easy to use and fast to get taxes done. I have used for 6 years now and have no complaints.

starstarstarstarstar

Paris

November 10th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

My husband and I use H&R Block every year for our taxes. We are in College and it is very simple to follow. We love it and will continue to use them every year!

starstarstarstarstar

James Knight

November 8th, 2020 Tremonton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We’ve done our taxes since 2000 with H&R Block. E we completely trust and appreciate them and their attention to detail and quality

starstarstarstarstar_border

McKenzie

November 7th, 2020 , DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

I liked the convenience of H&R Block when I needed help preparing my taxes. I feel that the customer service was good and they helped me in a timely manner. I would recommend them for simple tax solutions.

starstar_borderstar_borderstar_borderstar_border

CAlexander

November 6th, 2020 , DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

Don't do it. Thankfully there was a mistake on my return that needed further investigation, that's when the IRS realized I was owed OVER A GRAND MORE than the tax preparer claimed!!!! This was in the Lady's Island SC office. I met someone else that had the same experience so please. Don't waste your money. They act like they have no idea what's going on in there.

starstarstarstarstar

Maverick Denhalter

November 4th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They have a mobile app that is very easy to use. Taxes don’t take a ton of time. And they have always seemed to get me the best tax return.

starstarstarstarstar

Judy Grady

October 18th, 2020 Gulfport, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

All the staff was super friendly. I was very pleased with the tax preparer. Asked a lot of questions. I am confident My return was prepared accurately. Very easy.

starstarstarstarstar

Erin Drake

October 18th, 2020 Norcross, GA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have used H&R Block for years and will continue to use them. They are professional and the best in their line of business.

starstarstarstarstar_border

Summer Veillon

October 15th, 2020 Baton Rouge, LA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

H&R Block was timely and had excellent customer service during our transitions through the years!

starstarstarstarstar_border

Ali.men

October 15th, 2020 , FL

Really great place for taxes. Everytime my family goes it's a quick in and out process.

starstarstarstarstar

Luke Smith

September 26th, 2020 Parkville, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Easy to schedule with my favorite tax professional. Been using them for 5 years now. Originally went to them after another accountant messed some things up and H&R Block got it all fixed up with minimal effort from me.

starstarstarstarstar

Rafael Parra

September 18th, 2020 Longwood, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Professionalism, Courteous, good communication and recommendations, I like the care that they take to the clients

starstarstarstarstar

Alice Mejia

September 16th, 2020 Montgomery Village, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I go every year not one problem always a good experience. Appointments kept on time

starstarstarstarstar_border

Hannah

September 15th, 2020 Denver, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

I love the ease that this service has provided me when doing my own taxes. As a young adult, I found that this website provided me with much direction to accomplish the goal of what I needed. The only thing I do not like is the frequency of emails that come to me from using this service, It can be very repetitive and overbearing.

starstarstarstarstar

Patrick Curry

September 14th, 2020 Salt Lake City, UT

Had a lot to claim on my taxes and was afraid I'd miss something so I went to H&R Block and they helped me get the maximum return and answered all my questions

starstarstarstarstar_border

Dayna

September 14th, 2020 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

For a complex tax returns nothing can be working with an H&R Block agent. They are very well-versed in the new tax law and I am very professional.

starstarstarstarstar_border

Suravi Chakraborty

September 13th, 2020 Spring Hill, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I’ve been going to H&R Block for Long time. I only like service from one particular place. I believe not everyone is Experience as others. Overall I love H&R Block.

starstarstarstarstar_border

Scott Kobel

September 12th, 2020 Fairport, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

There software is really good, super easy to understand and they almost always offer some sort of discount during tax season!

starstarstarstarstar

Ryan Karmann

September 11th, 2020 , DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very good experience! They were knowledgable and answered my questions. Also have card services to get money back fast.

starstarstarstarstar

Jessica K

September 10th, 2020 Fairfax, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

H&R Block is a great company to do your taxes with. Doing your taxes online is easy. H&R Block walks you through it.

starstarstarstarstar

Maximilien Onga Nana

September 10th, 2020 Ashburn, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Easy to use and excellent tax advisor experts when needed. H&R Block is highly recommendable.

starstarstarstarstar

Phil Carriere

September 8th, 2020 Cambridge, IA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have always gone to H&R Block because of their reliability and track record. The many different people that I have had as preparers have always been knowledgeable and considerate.. There has never been a problem with any of my returns and the preparers have always answered any questions I have ever had.

starstarstar_borderstar_borderstar_border

Travis Mosley

September 7th, 2020 Columbia, MO DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

They use to be a good company to file taxes through until 2010! They made several mistakes and refused to fix them!

starstarstarstarstar_border

Danny Reeder

September 5th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I come from an accounting background and H&R Block made it really easy to file my own taxes. They keep it simple while maximizing your return.

starstarstarstarstar

Patty

September 5th, 2020 Spring Hill, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Excellent and fast service. The office staff is amazingly helpful. Dropped my taxes off and they were ready 3 hrs later

starstarstarstarstar

Dave_

September 3rd, 2020 Layton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I am happy with the software as it had accurate calculations of my taxes and is easy to use. I used this software several years in the past and only switched to a different one since my employer subsidized the other product. I was happy with the product and my father has been using it for the past 15 years after switching from the other product as he prefers H&R Block.

starstarstarstarstar

Kathleen D Huber

September 3rd, 2020 San Diego, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have been dealing with Ed A for four years now. He Always goes the extra mile for me whenever he does my taxes

starstarstarstar_borderstar_border

Kjirstin Peterson

September 3rd, 2020 West Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstarstarstar_borderstar_border

Low cost, but not very helpful. You get what you pay for. In order to get help, you have to pay extra.

starstarstarstarstar

Shawn Cortes

September 2nd, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

H&R Block has done our taxes for almost 10 years now. They are quick, friendly and thorough.

starstarstarstarstar_border

Randy Mckirgan

September 2nd, 2020 Chicago, IL DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

I've used them almost all my working life all the way up until 2 years ago they missed my taxes up so bad I had to travel from Michigan to Georgia two or three different times all because of an error on their part something that shouldn't have even happened almost cause me to miss the tax deadline along with penalty fees and everything so I decided not to use them anymore

starstarstarstar_borderstar_border

Krisa

September 2nd, 2020 Logan, WV DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

It’s nice not having to complete tax things myself, but I think they are way overpriced. However, I’ve always had good experiences.

starstarstarstarstar

Jennifer Alonso

September 1st, 2020 Asbury Park, NJ DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We’ve been using HR Block for over 6 years and our tax professional Jim H is patient, knowledgeable, and extremely helpful. He gives great advice to help ensure that we never run into unexpected tax problems every year.

starstar_borderstar_borderstar_borderstar_border

Brandi Wilhoit

September 1st, 2020 Fairfax, VA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

We filed our taxes through these guys one year and their fees were so high and the associate's there were highly rude.

starstarstarstarstar

Sherri Love

September 1st, 2020 Chandler, AZ DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I use their online filing. They catch everything, even their downloaded version. It catches things i wouldn't have.

starstarstarstar_borderstar_border

Nicholas Nesbit

September 1st, 2020 , TX DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstar_borderstar_border

This company is okay to use if you do not have any specialized needs. I would not recommend this company if you have a business that requires itemized expenses or if you own a business.

starstarstarstarstar

Marilyn Powell

September 1st, 2020 Tampa, FL

I can't say nothing else but excellent job. This people made my taxes easy going.

starstarstarstarstar

Arleen Norris

August 31st, 2020 Harvey, LA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Wonderful service, easy to use app and fast service. I love that they keep track of my records

starstarstarstarstar

Bill Melton

August 29th, 2020 Kansas City, MO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Its been a few years but when we did use them theyvwere very professional and knew what they were doing

starstar_borderstar_borderstar_borderstar_border

DrippGang

August 26th, 2020 Rockford, IL

Bad. The man doing my taxes for 2019 had an attitude. And assumed I couldn't pay to have my taxes done (I could and did).

starstarstarstarstar

Michael Lait

August 26th, 2020 Enterprise, AL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Program is very easy to download and it is easy to fill out and they do a great job of explaining things

starstarstarstar_borderstar_border

noahemm

August 26th, 2020 White Plains, NY DETAILS arrow_drop_down
Value for your money
starstarstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstar_borderstar_border

A lot of tax advisors are new people or washed up. It seems as theyre not familiar with all tax breaks

starstarstarstarstar

Alexandra St. Amant

August 21st, 2020 Loganville, GA

I used their online tax services and have gone into the office for assistance and they are always helpful. The online system is easy to use for even the most tax challenged individuals. And the email and app notifications kept me posted on the status of my returns so I didn’t have to contact them for updates.

starstar_borderstar_borderstar_borderstar_border

M ark Goldman

August 21st, 2020 Chauvin, LA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

After 15 years they are horrible and customer service sucks. Manager was too lazy to look into there mistakes

starstarstarstarstar_border

Francis Soyer

August 21st, 2020 Issaquah, WA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

We have been doing business with H & R for the better part of 15 years-8 years in the Bellevue WA location where we reside now. I guess the biggest reason for the 4 star rating instead of 5 is because of inconsistency. Our tax person is super nice and very intelligent but I think that perhaps a bit overwhelmed!? That office stays quite busy!

starstarstarstarstar

Marsha

August 18th, 2020 Boynton Beach, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

always done well, found me deductions I did not know I had,

starstarstarstar_borderstar_border

Gonzalez

August 18th, 2020 Carmichael, CA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar

The office I went to was very helpful. My agent was super nice and helpful. She explain it all with detail, she answered all my questions. Overall service was great but the price for simple form ouch! Its free online? Its good if you're new and have questions or have a large form.

starstarstarstarstar

cmill009

August 2nd, 2020 Destin, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Switched to from TurboTax and found H&R block to be more user friendly. I loved how quick and easy filing was and the live chat agents were very helpful.