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Nelnet

6.1 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Nelnet

Is This Your Business?

4.4

star star star star star_half

50 User Reviews

6.1

Overall Score

Compare

4.4

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50 User Reviews

6.1

Overall Score

Compare

Author: Kaitlyn Short

LAST UPDATED: April 23rd, 2024

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User Reviews

Star Rating

4.4

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50 Reviews

Review Breakdown

5 grade

58%

4 grade

30%

3 grade

8%

2 grade

2%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Joseph Faenza Washington, DC

I have been using Nelnet as my school loan provider since I graduated college back in the 2000s. I have always had good customer service and their online website makes it very easy to make your monthly payment and there’s even an option if you need help with payments.

2 years ago Edited August 7, 2023

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Thomas Hullinger Pleasant Grove, UT

Nelnet is what I have used for my student loans and they are easy to use. They give me information for interest paid for my taxes and work with me when I am having a hard time paying.

7 years ago

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Kaitlyn Rios Ogden, UT

Nelnet is a reputable student loan organization. They helped me consolidate some student loans into one payment. They are well organized and give great support tools to help avoid common pitfalls with student loans. They are very helpful at debt counseling as well.

5 years ago

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Megan A McEvoy Tallahassee, FL

Nelnet is where I get all of my student loans from and they have been very helpful with providing my family on information. They are easy to work with over the phone and all of the staff is very knowledgeable. They make the process of taking out loans and predicting costs over the four years of college much easier!

6 years ago

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Brinley Knowles Smithfield, UT

Nelnet made my loans super easy to tackle and their customer service was very professional. They were easy to work with and helped me with all my loans.

6 years ago

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Tom Pleasant Grove, UT

They have good rates and are very easy to use. They have worked with me when I needed to adjust my payment or pay later. I have nothing but good things to say about them.

7 years ago

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Kristiane R Durfey Pleasant Grove, UT

WE used Nelnet years ago when we graduated from college and they were great to work with. They made consolidating our loans easy and affordable. Would recommend them to anyone.

7 years ago

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Foote Queen Creek, AZ

I have my student loans through them and they are helpful in finding me the best plan that allows me to have what I need and pay off my loans, always easy to reach customer service and find the answers I need.

7 years ago Edited September 14, 2021

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Stephanie Faenza Phoenix, AZ

All my federal loans are through here. My interest rates are decent enough. They’re flexible if you reach out and explain your situation.

2 years ago

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Natasha Salt Lake City, UT

They are a pretty decent company. They are willing to work with you to get your loans paid quickly and with reasonable payments.

7 years ago

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Lindsay Long Beach, MS

Nelnet Reps have been helpful to me in that I wasn’t understanding something about my loan. They were patient and understanding with my situation.

5 years ago

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Michelle W Coraopolis, PA

I use Nelnet for both of my student loans. The functionality of the site makes it easy to keep up to date with how much I still owe.

5 years ago

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Josh F Chandler, AZ

Nelnet made getting my payoff amount easy to find.

2 years ago

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jordan cummins Gilbert, AZ

Has been an easy experience so far. easy to make the payment each month.

7 years ago

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Cheryl Linden Cave Creek, AZ

very easy to pay loan; get loan put on hold; low payments

7 years ago

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