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StudentLoans.Gov

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5.4

Overall Score

LAST UPDATED: August 30th, 2023

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4.2

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20 Reviews

Review Breakdown

5 grade

50%

4 grade

25%

3 grade

20%

2 grade

0%

1 grade

5%

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Amanda George IL

I have had student loans through this company for several years now. They don't hound you for payments every couple weeks like other loan places do for students. I started school back in 2013 and finished in late 2015, they were very helpful when I contacted them to make a repayment plan. They worked with me on affordable payments and worked with me on months I couldn't make one. They ended up forgiving several thousand dollars of it. Will definitely consider them again in the future! Their customer support team is 5 stars.

1 year ago

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Eddie Rios Ogden, UT

StudentLoans.gov is a great organization that provided me with substantial assistance with my student loan debt. There are multiple tools to help including debt calculators, and information on compound interest. They also detail how best to address loan payoff. They have great customer service that has experts on hand to assist.

4 years ago

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Nancy Sousley Lafayette, IN

My husband's health interfered with his ability to finish school. The payment back was finally forgiven, but Uncle Sam takes MY tax refund every year until it's paid off. It wasn't my loan, but he's disabled and I have to pay it.

6 years ago

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Karen Torino Tallahassee, FL

Studentloans.gov offers loans with each semester. They are usually enough to get you by without any issues. The site also breaks down a ton of information for you that makes it easy to see where you stand with your finances. Strongly recommend.

3 years ago

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Kelly Stanley Orem, UT

Used student loans for years while I was in school and never needed or wanted to switch. It could be difficult sometimes getting to talk to someone because of high call volume, but they did answer questions simply and thoroughly when my calls got through.

3 years ago Edited September 14, 2021

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Carolina camacho

StudentLoans.Gov is great! They help me manage my money and form a plan as to how to pay off my debt. StudentLoans.Gov made it possible for me to afford college and now the possibilities are endless!

3 years ago

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Picnicky82 Logan, UT

As far as borrowing money goes it was extremely easy to get what I needed to lat for school, I do wish that federal student loans didn’t have interest and that there were more options for loan forgiveness for teachers. But, I got the loans knowing the terms and have been happy (as happy as one can be about debt) with the service they provide.

4 years ago

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JD Dunklee Hattiesburg, MS

This site helped me start the process of getting my loans, and it made the journey so easy! They made the process seem so simple.

4 years ago

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Jakob barre Norcross, GA

Although I’m very appreciative of the loans that I receive from this organization I still find that they are very complicated in the way that they are set up online I feel like they could be more user-friendly in the way that you input your information for the eligibility of your loan.

4 years ago

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take7 Cheyenne, WY

Always helpful and quick with their info and response time. Super secure. Expensive loans but there are a ton of options for service and help before and after taking loans.

4 years ago

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Joseph Faenza Ashland, PA

My college student loans were all financed through studentloans.gov. The website was very user friendly and made payback simple.

1 year ago

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Amanda Montebello, CA

I also use this site for my loans and have had a pleasant experience because of the ease and accessibility to the site. It’s easy to manage my money.

4 years ago

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Elizabeth LaFlamme Anderson, SC

Taking out a loan is nerve-racking, but this site made me feel a little more comfortable.

1 year ago

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Kent Logan, UT

Management of my student loan account was straightforward, with clear communications and expectations.

4 years ago

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Dennis Smith Texas City, TX

Once my application was completed, they delivered on what was promised.

6 years ago

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JR Suguturaga Orem, UT

The service was pretty straightforward but I feel like they did not provide the best service or advice on best way to reduce the debt.

4 years ago

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Rick Berliner O'Fallon, MO

They are very accurate and provide tax documentation in a timely manner

6 years ago

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Daisy Ramos , FL

Slightly a scam. But the aid they provide is nice. Wish they allotted more to you.

4 years ago

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kphar West Chester, PA

I think they consolidated my loans double--the same loan added twice to my consolidation loan.

6 years ago

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Robert Pacitti

Difficult updates to understand with them.

6 years ago