We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Categories arrow_drop_down

Write a Review

For Businesses

Navient

-- Insufficient Reviews

star star star star_half star_border

Compare

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Navient

Name: Navient
Rating: 3.4

Is This Your Business?

3.4

star star star star_half star_border

8 User Reviews

Compare

3.4

star star star star_half star_border

8 User Reviews

Compare

The Good

The Bad

Bottom Line

Reviews

Write a Review

Author: Kaitlyn Short

LAST UPDATED: November 24th, 2023

Company has not yet verified this profile. We recommend researching the top companies shown below:

Top Ranked Companies

#1 Credible

6.2 Overall Score

4.8

star star star star star

(26)

View Profile View Profile

#2 Nelnet

6.1 Overall Score

4.4

star star star star star_half

(50)

View Profile View Profile

#3 Sallie Mae

5.5 Overall Score

3.8

star star star star star_border

(61)

View Profile Visit Site View Profile

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

star star star star_half star_border

8 Reviews

Review Breakdown

5 grade

38%

4 grade

13%

3 grade

25%

2 grade

1 grade

25%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star_half star_border

Service

star star star star_half star_border

Trustworthiness

star star star star star_border

cancel

star star star star star

Michelle Thomas Anaheim, CA

Awesome and amazing company. They have managed my student loans for awhile now. I recommend them and they work with you in any situation good or bad. Just have to contact them and they will have a solution to your problems 9r worries.

2 years ago

star star star star star

Eddie Rios Ogden, UT

Navient is a great organization that constantly helps with my loans. They offer great alternative loan structures, low interest and great options for forbearance or forgiveness. They work with you to keep your loans up to date and on time. Their customer service is great to work with, excellent all around.

5 years ago

star star star star star

Amy Christian Las Vegas, NV

Navient is so helpful when needing to adjust your payment or schedule. Their customer service reps have compassion and seem to be there to help you rather than make you stress about your student loans. I also like that I can get my tax information right off the website easily.

5 years ago

star star star star star_border

Logan Hudson Norcross, GA

Navient has provided an easily useable service to pay off my student loans with the University of West Florida. It lets me choose the option to stop paying if I run into a temporary bind. It has been very helpful.

5 years ago

star star_border star_border star_border star_border

Zach Newman Fillmore, UT

I had used Navient for some student loans and I absolutely hated their website and application experience. It was so painful to go in and make a payment and navigate through their website. It was harder to get logged in then going through customs at the border. Seriously choose someone else if you can, you'll thank me for it.

5 years ago

star star_border star_border star_border star_border

Holly Schafer Forest Grove, OR

Navient took my loans and jacked up the interest rate on a college student. My rates were between 7 to 11 percent interest rate which is ridiculous for a person who had no money.

6 years ago

star star star star_border star_border

Evelyn

Easy online info and ability to pay online with a future date to schedule payments.

7 years ago

star star star star_border star_border

JRosa Lehi, UT

Navient is an okay service but their customer service is a joke.

7 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.