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Navient

Name: Navient
Rating: 3.4

Is This Your Business?

3.4

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8 User Reviews

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3.4

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8 User Reviews

Compare

LAST UPDATED: November 24th, 2023

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User Reviews

Star Rating

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8 Reviews

Review Breakdown

5 grade

38%

4 grade

13%

3 grade

25%

2 grade

1 grade

25%

Sentiment Criteria

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Quality

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Michelle Thomas Anaheim, CA

Awesome and amazing company. They have managed my student loans for awhile now. I recommend them and they work with you in any situation good or bad. Just have to contact them and they will have a solution to your problems 9r worries.

5 months ago

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Eddie Rios Ogden, UT

Navient is a great organization that constantly helps with my loans. They offer great alternative loan structures, low interest and great options for forbearance or forgiveness. They work with you to keep your loans up to date and on time. Their customer service is great to work with, excellent all around.

4 years ago

star star star star star

Amy Christian Las Vegas, NV

Navient is so helpful when needing to adjust your payment or schedule. Their customer service reps have compassion and seem to be there to help you rather than make you stress about your student loans. I also like that I can get my tax information right off the website easily.

4 years ago

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Logan Hudson Norcross, GA

Navient has provided an easily useable service to pay off my student loans with the University of West Florida. It lets me choose the option to stop paying if I run into a temporary bind. It has been very helpful.

4 years ago

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Zach Newman Fillmore, UT

I had used Navient for some student loans and I absolutely hated their website and application experience. It was so painful to go in and make a payment and navigate through their website. It was harder to get logged in then going through customs at the border. Seriously choose someone else if you can, you'll thank me for it.

4 years ago

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Holly Schafer Forest Grove, OR

Navient took my loans and jacked up the interest rate on a college student. My rates were between 7 to 11 percent interest rate which is ridiculous for a person who had no money.

4 years ago

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Evelyn

Easy online info and ability to pay online with a future date to schedule payments.

6 years ago

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JRosa Lehi, UT

Navient is an okay service but their customer service is a joke.

5 years ago

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