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6.2

Overall Score

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Rick Mathis Greenfield, IN

It has pretty good programs but most of the better programs you have to pay for and if you’re an Amazon Prime customer you are supposed to get prime video for free.

2 years ago

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michele fortenberry Franklinton, LA

My family and I simply love Amazon Prime!!!! We can watch movies and get our products in two days!! Who would not love that!!

2 years ago

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Mindy Clarke Tacoma, WA

I LOVE PRIME!!! Stream Prime on my phone and PC, I can find any show or movie I am looking for. Easy to navigate!

2 years ago Edited June 27, 2023

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Brandi King Odessa, FL

I love that Amazon prime has everything I ever want to watch at any time of day. There is shows and movies galore

2 years ago Edited May 5, 2023

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Sheila Burns Dickson, TN

I have subscribed to Amazon Prime for many years. I enjoy being able to watch it on the go. A lot of variety.

2 years ago

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April LeAnn Bowling Green, KY

Amazon prime is a great service. However, their online portals are hard to navigate. There is a lot of information presented.

2 years ago

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Anthony

Great price! Not too many ads. Constantly improving its original exclusive material as well as its existing programs like new sports games.

2 years ago

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luke klemm Farmington, NM

I received a one month trial of this service and I liked it, it worked good and they have newer movies and shows. I'd recommend them

2 years ago

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Antonio J Renovales Rivera

Excellent quality product and good customer service I love the customer services Chat resolves all my questions.

3 years ago

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Brian Meekhof Stanwood, WA

I've been with Amazon Prime for years and use the streaming service for movies and never have any problems

3 years ago

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Who Knows

I enjoyed Amazon's streaming platform. I will say that the pricing is a bit higher then others. Would recommend though.

3 years ago

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Matt Harvey Minneapolis, MN

Since covid Amazon prime isn't what it used to be. Deliveries are way slower now. The benefits offered through prime are also slower. Customer service almost always is not able to do anything about problems. I canceled my subscription because it just wasn't worth the money for what they offered.

3 years ago

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Jennifer Coman Jackson, TN

Prime has great programs but since the layout of the home screen has changed, I watch it less. It’s not as user friendly as before.

3 years ago

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Thawkes2017 Picayune, MS

I love how Prime Video is included in your monthly Prime subscription. They offer so many shows and movies.

3 years ago

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Matthew Locke Tucson, AZ

Has everything you could possibly want to watch on TV movie rentals movie buys great series and original Amazon series.

3 years ago

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Leon Yoakum Los Angeles, CA

Signed up for prime and was surprised how fast the movies and videos loaded and the picture quality was excellent

3 years ago Edited May 11, 2022

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Justin C Bountiful, UT

Streaming has been excellent! Prime has all my favorite channels with with very few I dislike. Overall great service.

3 years ago

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Heather Riverton, UT

My family loves Amazon Prime streaming service. We use it almost every day. There's lots of variety

3 years ago

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Rachel Calton Herriman, UT

Lots of movies and tv shows to pick from. Found some of my favorite series! Don’t love how a lot of them you have to pay extra money for.

3 years ago

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Jim Bullhead City, AZ

We just installed it a month ago. Super easy to use and great quality. Could not think of anything to improve it.

3 years ago

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Emily D Herriman, UT

I love Amazon Prime's streaming service. They offer so many shows to watch and it’s super easy to use.

3 years ago Edited January 17, 2022

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Erik Lewis Minneapolis, MN

One of the best benefits to a Prime subscriptions just to get to see the Expanse and Bosch. Great content and library.

3 years ago

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Gary Griffith Abilene, TX

Pricing seems steep. Often could not find anything interesting to watch. Hated the only being able to see 1 season of a TV show for free after which you are forced to stop watching or pay a very steep price per episode.

4 years ago

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Stacy Carter Red Cliff, CO

We really enjoy Prime. It is a little disappointing that they started having so many pay options. I liked it more when it was all included :)

4 years ago

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Lucy Basov Charlotte, NC

One of my favorites. I am partial to Amazon, love everything about it and happy with services it offers.

4 years ago

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Steve Pitman Largo, FL

Amazon prime streaming service is decent,however even though you pay for service,not all programs are included with prime and have a seperate fee

4 years ago Edited September 14, 2021

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Mezo Uchiha Hamden, CT

Amazon prime makes delivery very simple and fast and addition to its new video movie platform it’s amazing

4 years ago

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Nancy Greenberg Fort Myers, FL

I am always amazed at what Amazon Prime has to offer, great programs, efficient streaming and value for the money.

4 years ago

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Cecilia Jones Moselle, MS

I enjoy the variety in shows, however i do not like that you have to pay for each show you would like to watch.

5 years ago

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cmci

Both Amazon Prime and Prime Video are well worth it. Customer service can be hard to get a hold of but A-1 when you do

5 years ago Edited September 14, 2021

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george ce Euless, TX

every 2 out of 5 times they ask me to log in again, which is some security measure but it takesme two separate phones to do and a log in into my account. When I come home from work tired I sit onthe sofa and all I want is to watch tv , not keep getting up to search for my phones to log in. what a waste of time.

5 years ago

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Alex

Easy to access on Samsung Smart TV. Service is part of my Amazon Prime membership. Provides FREE and OnDemand programming options.

5 years ago

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Jasmine King Long Beach, MS

Prime Video is easy to use and has a large variety of shows and movies, with very few ads and convenient design.

5 years ago

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Laurie Massie Lakeland, FL

I love having access to british tv, Amazon originals, and so much more!! Best choice we ever made was to cut the cord!

5 years ago

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Floyd Rapid City, SD

I pay well over $100 a year, but you have a lot of movies that I have to pay additional to watch. this is ridiculous. if you have to pay more to watch it then it shouldn't be added to movie list for account holders.

6 years ago

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Lucija Tudor New York, NY

Tried the Amazon prime for a trial period, and after their notification that my membership has ended they continued to charge their membership without any information, confirmation, receipt, mail etc...shame on you Amazon prime. I will never use your platform again

6 years ago

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Jodi Freedman Gilbert, AZ

Amazon Prime Video has a great variety of shows...the app is easy to use. However, I wish it had profiles and child controls like Netflix.

7 years ago

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Barbara Lakeport, CA

Your quality of service has gone down. Ordered a package and twice it came broken. Took an hour and a half of sitting on hold with your agents to get another one sent out. Your agent then said to just leave a bad review. Hope you are proud of your company

7 years ago

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Bob and Barb

It has become our "go-to" source for movies. Seems easier to find movies we like than Netflix. Excellent selection.

7 years ago

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Rafael Estrada

I'm love Amazon Prime and with the additions of channels such as HBO and Cinemax it's even better !!!

7 years ago

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Earlie Johnson

My experience with Amazon prime video is excellent service. Improvement would be exppanding movies selection.

7 years ago

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Diana C

Excellent. It's easy to navigate their site. We have a 4K smart tv and we also use Netflix, you tube, and our Directv as well

7 years ago

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Brayden D. Gilbert, AZ

Amazon Prime is very good and I love it because it has my very own personalized account where it gives me shows and movies I might like!

7 years ago

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Brette Draper, UT

This company is very quick to deliver and has almost everything on their website! It is very user friendly.

7 years ago

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Mark Frogley Phoenix, AZ

Between Amazon Prime and Netflix? Netflix definitely wins. Amazon Prime does not have the variety that Netflix has. They could improve in so many ways.

7 years ago

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Randy Thurgood American Fork, UT

I love amazing prime! The only thing that would make it better is if they had more recently released movies. Love prime shipping.

7 years ago

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Raquel Sandy, UT

I get practically everything off of Amazon so prime is definitely well worth it. And I appreciate the email notification if a package is delayed.

8 years ago

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Hyrum Sandy, UT

I don't use this much - I use Amazon Prime for the free 2-day shipping. There has been content there that I've wanted to watch, so it's a nice bonus that it's there.

8 years ago

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vijay East Greenbush, NY

I was a prime member of the last couple of years and I did realize that it's not worth at all.They don't stand on their commitments on delivery dates and cancellation is horrible.Customer service is not great.Amazon doesn't publish the negative reviews.It's only published positive and neutral reviews.I do not want to be a prime member again.

8 years ago

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Chelsea Stewart Salt Lake City, UT

I love amazon prime! It is such an amazing bonus to the amazon primes to have the options of videos streaming! They have such great BBC options

8 years ago