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Universal Solar Direct Reviews

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8.8

Overall Score

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Gerald Austin

We were thrilled to get our panels installed earlier than expected due to an opening. Universal was great. They handled everything including our HOA. Install was clean and inspections went great! We are very happy. Great company.

1 year ago

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Howard Watkins

One of my good friends recommended Universal Solar Direct. I trust her opinion so I went with it. Everything has been handled pretty well. I have been satisfied. There was one minor hiccup but they got it taken care of pretty quick. Highly recommended.

1 year ago

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Alexander Williams

Customer support has always been right on top of everything. Any question or concern were addressed immediately. They carried the quality of product I was looking for. They set it up and it was smooth. They arrived about seven thirty in the morning and were done about two in the afternoon.

1 year ago

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Alexander Horn

When we initially went solar, we went with a different company and that company went belly up when we called them since my solar was not working. The manufacture referred Universal to help get my system back up and running. They did a really good job. They fixed everything in one day and it was back up and running. Thanks to Donovan.

1 year ago

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Carolin Brandt

Talked to ten different companies before I bought this and looked especially at their solar panel’s performance and their warranties and their panels came up as number one. They have the best program and they are local and have nice customer service. They had it all installed in a few weeks. It was done correctly and as they advertised.

1 year ago

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Simon Riedel

A inverter failed and Tivon from their support center called me to tell me they were coming out to replace it under the warranty. The remote monitoring was one the reasons I bought it. They were able to tell me about a problem with out me knowing about it. It has been trouble free. Thanks Team!

1 year ago

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Jeremy Mendoza

Half the price of other solar quotes and they have been great to work with. They did everything for the installation process. We filled out the paperwork and they handled everything in two weeks, which was less than we expected.

1 year ago

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Kevin Carlson

Good company to work with. I think they are trustworthy. They do what they say they are going to do. Frances and Lacey kept us informed. They are very professional. When they installed it, they cleaned up. They painted all the pipes to match the house and installed bird nets. The neighbors did not have and I see the birds at there house everyday.

1 year ago

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Stephen Alvarado

The quality is better than anybody else. They are very good. They follow up like they should. Everything they told me they would do they did. It is working perfectly. They had this 0% option which I choose compared to all the other companies which had interest. Glad we made the move to go solar.

1 year ago

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Ethan Greene

No pressure sales like some door to door solar sales reps do. We did our research and called Universal Solar Direct. John came out and explained in detail about the different types of panels. Not the cheapest but better quality system American made. We will be soon adding a battery.

1 year ago

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Tyler Romero

Very good customer service. Lacey will communicate with you with what is going on and when things will happened. It is great. They got it gone when they said. The panels are doing the job and saving me money every day the sun comes up.

1 year ago

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Aaron Johnson

Very good customer service. Lacey will communicate with you with what is going on and when things will happened. It is great. They got it gone when they said. The panels are doing the job and saving me money every day the sun comes up.

1 year ago

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Brain Lahr

Brian answered all my questions at the consultation. He answered them in a very timely manner. It has gone as well as I hoped. They use name brands components and the panels are better quality than other competitors out there. Note: make sure the panels warranty is 25 years. Brian showed me some companies only have a 12 year warranty.

1 year ago

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Anita Eaton

Money has been taken off my bill but the money I pay for the solar panels each month is more than my electric bill was before. We don’t plan on living in our house for another thirty years which is when the panels will finally be paid for.

1 year ago

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Prince Daniel

They have the best equipment that is available and the salesperson Brian didn’t put a lot of pressure on us. I like that the panels have low degradation over time. Any time I have questions they take care of things that needed to be taken care of.

1 year ago

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Victoria Edet

I recommend having solar panels in your home, it helps you reduce your electricity bills each month. Call Universal Direct Solar, the best company. Also for all Hispanic people if you need solar panels ask for Jorge I highly recommend them.

1 year ago

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Yattah Konah

Choosing this solar company was the best decision for our family The installation was seamless and the panels are performing beyond our expectations Its not just about saving money its about making a positive impact on the environment and this company delivered beyond our expectations.

1 year ago

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Fernandez luez

I cant praise this company enough for their attention to detail. The solar system they installed is not only efficient but also aesthetically pleasing It seamlessly blends with our home and we're proud to showcase our commitment to renewable energy.

1 year ago

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Katrina S

The solar panels installed by this company have truly exceeded my expectations. Not only are they highly efficient, but the impact on my monthly energy bills has been nothing short of impressive. The investment has paid off remarkably.

1 year ago

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Vanna Lechel

The solar panels look great, and they’re already saving me money on my electricity bills. Teresa kept me informed throughout the entire process, which I really appreciated.

10 months ago

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Korry Vierthaler

Universal Solar Direct made my solar energy transition incredibly easy. From the initial consultation to the final installation, everything was handled seamlessly.

10 months ago

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Matthaeus Correll

Great customer service. They make sure their equipment works properly and if it doesn't, they will be the first to contact you, even though you have no idea there's an issue going on.

1 year ago

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Brandon Valdez

Customer service from start to finish was fantastic! The whole team took care of us and made sure to answer any questions we had. Everyone I spoke with also seemed to enjoy their job which says a lot about the company.

1 year ago

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Jeremy Holland

I hardly even noticed when they were here setting it up. It went smoothly. Their support is quick to respond and not pushy. The price and quality is good. It is a well known brand with a very good warranty.

1 year ago

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Andrew Reyes

I’m really happy with the service and the equipment. I’ve recommend it to several friends and family members. They always show up when they keep track of my system when it is not working properly.

1 year ago

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Benjamin Berry

I like the solar panels. They’re a good company. It was set up efficiently and quickly. It was excellent. They are not the cheapest but they were the best in their presentation. Great job ask for Hugo!

1 year ago

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Juan White

The entire process was amazing, Universal Solar Direct took care of all the Paperwork, from HOA approval, SRP, and permitting. They were there to assist and explain everything to us and keep us up-to-date on everything.

1 year ago

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Xymenes Pacana

I was nervous about going solar, but the team put me at ease by walking me through the entire process and addressing all my concerns.

9 months ago

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Steven Howell

Tommy and his team did an excellent job with the installation. They worked quickly and ensured everything was functioning perfectly before they left.

9 months ago

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Faustine Letizia

Brian’s attention to detail was remarkable. He made sure the installation was done perfectly and answered all my technical questions.

10 months ago

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Mariel Helfrick

Switching to solar energy was one of the best decisions I’ve made, thanks to the expertise and support from this company.

10 months ago

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Vendra wels

The installation crew was efficient and respectful of my property. They cleaned up after the work and left everything in perfect condition.

10 months ago

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Siobhan Laramie

I was amazed at how knowledgeable and professional the team was. Johny explained the process in detail, ensuring I understood every step.

10 months ago

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Christian Stash

Tivon was fantastic! He handled the installation with great care and attention to detail. The system is working perfectly, and I couldn

10 months ago

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Emelda Yagoudaef

I’m so glad I chose this company for my solar needs. The panels are high-quality, and the service was exceptional.

9 months ago

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Vladimir Slessman

This company has excellent customer service. They truly value their clients and strive to exceed expectations.

9 months ago

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Taylor Mille

The entire process was smooth and stress-free. Teresa’s excellent communication made everything so much easier.

9 months ago

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Roselle Smyly

I highly recommend this company for their professionalism and dedication. They truly care about their customers.

9 months ago

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Lauri Shipes

Johny and the rest of the staff were very patient, answering all my questions and explaining how the system works.

9 months ago

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Saunders Finland

The energy savings have been incredible. I’m already noticing a significant drop in my electricity bills.

9 months ago

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David Williams

The quality of the solar panels and the workmanship is top-notch. I’m confident this system will last for years.

9 months ago

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Jssrty Kinhgyt

The customer service is outstanding. Everyone I interacted with was friendly, professional, and eager to help.

9 months ago

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Mark Jenkins

The inverters seem to be the latest technology and the panels I picked up are the highest quality. They are very proactive communicating with me.

1 year ago

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Alex Norris

Was impressed with USD They came out for an annual inspection to check if the system was working. Thanks for checking the system!

1 year ago

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Youku Norris

Jeff's friendly demeanor made the entire experience enjoyable. It's rare to find such a personable professional in this field.

1 year ago

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Zoyen Flu

Kudos to Eugene and Universal Solar Direct for their commitment to satisfaction. The installation was efficient, and the job was left spotless.

1 year ago

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Carry Alex

Thanks David for the best service and clearing every confusion.

10 months ago

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Md Shoheedul islam

I like the solar panels.They are good company .They set up quick and efficiently.

1 year ago

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Korry Vierthaler

Brian went above and beyond to ensure the system was perfectly aligned for maximum efficiency.

9 months ago

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Alex Dibala

Awesome service! We love our solar panels. No issues a year out. Very professional and the savings are incredible.

1 year ago