Universal Solar Direct: Read 128 User Reviews From Real Homeowners

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Stephen Smith

It is very up to date. They have met all my expectations. They always respond quickly and efficiently. I have referred my friends to them and will continue to do so. I think it is a great company.

1 week ago

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David Kim

I was truly impressed with Nick and his customer service. We had the panels up and running right after the install. IPL came out and swapped the meter and we’ve had no other problems other than rebooting the inside router. We are very happy with the amount we spent on it.

1 week ago

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Tim Gannon

I’m happy with it so far. It has saved me a lot of money. It was super easy and fast getting it installed. It was done during the Winter so it was a little challenging with the weather and all. Their customer service kept me informed with the whole work process and got me all the information needed.

1 week ago

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Michael Jackson

The panels are easy to maintain. I’ve had it for a years now and I’ve not had any issues. Customer service is good. If problems come up, you contact them to let them know and they take care of it. Everything is 25-year warranty.

1 week ago

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Eric Smith

I shopped three contractors to install my solar. Universal had the top quality products and the install was way cleaner than what I saw on my neighbors home. All said, glad I went with Universal.

1 week ago

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Jeff Stephen

This company was fantastic! They kept us informed every step of the way. Everything was done like they said and it was done correctly. No problems with anything. Would highly recommend USD .

1 week ago

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Jake

I am impressed with everybody that I have been in contact with. It has been like clockwork. The installation was done in a matter of hours. It was excellent. It is the best company I have ever worked with! Thanks Guys

1 week ago

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Ethan

A great company. Customer service was great. I had problems with thing that communicated how much power was being produced and they called me. I didn’t even have to call them.

1 week ago

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Karen Miller

Installation scheduling and execution were excellent, including interactions with HOA and Duke Energy. Performance of Solar panels are up and running . Didn't think they would work during the winter but the snow comes right off. A problem with network communication of the inverter was identified. I think Jeff said cellular wasn't strong enough signal. They came out at no charge and hardwired my monitoring. We would definitely recommend Universal Solar to anyone interested in solar.

1 month ago

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Michael Johnson

Universal Solar Direct installs outstanding products that provide industry leading operational results; as well as, industry leading warranties. They can install the box inside your garage at no additional cost, when other companies routinely install theirs outside. They also paint and label your exterior conduit. This is another install benefit other companies charge you for. My HOA requested it was painted and they had no problem doing it.

1 month ago

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Angela Simmons

They have excellent customer service. Every time I contact them, they are prompt and resolve issues. The installation went well, and they were very professional. I think their equipment stays up with current innovation. The system works really well. I have recommended them to a number of individuals and I've been very happy with them. I've certainly gotten all my money back from the system. I just got an electric car and I use my solar no more gas!

1 month ago

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Lisa Donovan

Universal Solar Direct is easy to interact with. They are easy to understand. They looked into things I wanted them to do. They let me know when they were going to be coming out. Installation was done in pretty much one day other than waiting until the city inspector come out to approved it. This solar has been operating at the optimal condition from what the monitoring system is showing.

1 month ago

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Johan Smith

The price is competitive and they have a referral fee that was promised to me for each person I refer. Everything was done on time and not pass their first inspection and they passed inspection on the first time. They did accommodate by sending some out to open the garage because the inspector needed access. It is saving me money on my electric bills and everything is working fine.

1 month ago

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Smith Jhon

I highly recommend Universal Solar Direct. We’ve been very happy. My husband interviewed several companies and decided they were the most knowledgeable. They have been in business since 2012 and have been doing solar since it started. We’ve had some questions along the way, like how to use it properly, and anytime we’ve asked them a question, they had suggestions to make things easier. We are hardly paying anything in the summer because of what we bank in the Spring and Fall.

1 month ago

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Son Dupaski

The Universal Solar Direct team was excellent to work with as they were professional, responsive, and friendly. The salesperson (Jeff) and coordinators (Javi and Claudia) did a great job informing me of each step in the process and the installers (Daniel,Brian,Juan,Mikey ) did a fantastic job completing the installation timely within the estimated window, walking me through how to use the solar system, and what to expect going forward from the Clark County Inspector and Nevada Energy installation of a new power meter. Overall, the experience significantly exceeded my expectations and I would highly recommend Universal Solar Direct for your solar panel installations as their pricing was very competitive and the service was superb!

2 months ago

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Lan Smith

Usd did an excellent job of leading us through engineering design to solar installation project as their pricing was very competitive and the service was superb

1 week ago

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Lazlo Masak

They have always answered my questions. For installation, they came out and unloaded everything. Within two days, they had everything installed very nicely. They used really good equipment and made sure to put inverter in garage. I see a lot of inverters outside. The owner even came out to check on the installers and brought them lunch and drinks to keep them cool. Think it's family run and was impressed.

2 months ago

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Jesse Hammerman

Typically we have only have a fifteen dollar bill every month. One month our bill was over $100 and they were honest and explained the whole situation and made sure they did it correctly. They reimbursed my downtime of my solar and my calls are always returned. Even the receptionist would try to solve my problem and that didn’t work. The owner even called which I couldn't believe. What a great company. 5 stars and kudos.

2 months ago

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Kiley Serles

Daniel did an amazing job with my solar installation. He was professional, efficient, and very thorough. The system has been working flawlessly, and I couldn’t be happier with the service Daniel provided. He made the process stress-free.

2 months ago

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Joane Facio

Hugo was very efficient and professional during the installation of my solar panels. He explained everything clearly and made sure the installation was done to the highest standard. The system is working great, and I’m very happy with Hugo’s work.

2 months ago

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Madelon Holohan

Tivon did an outstanding job with my solar installation. He was very professional and knowledgeable, ensuring that everything was done correctly. The system has been working perfectly, and I’m very happy with Tivon’s service. Highly recommend!

2 months ago

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Hedda Degravelle

Tivon provided excellent service from start to finish. He was professional, knowledgeable, and very efficient. The installation went smoothly, and the system is performing perfectly. I’m very pleased with Tivon’s work and would recommend him.

2 months ago

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Teodor Guirand

Hugo was fantastic throughout the installation process. He was very professional, courteous, and made sure everything was done right. The system has been working perfectly, and I’m very happy with the service Hugo provided. Highly recommend!

2 months ago

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Glynn Kuchar

Daniel did a wonderful job installing my solar panels. He was very professional, efficient, and knowledgeable. The installation was completed quickly, and the system is working flawlessly. I would highly recommend Daniel for any solar work.

2 months ago

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Garp Carlisle

Tivon was great! He made sure the entire installation process went smoothly and took the time to explain everything to me. The panels were installed perfectly, and the system is performing well. I’m very happy with Tivon’s service.

2 months ago

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Frazier Mcgath

Hugo did an outstanding job with the installation of my solar system. He was professional, friendly, and very efficient. The system has been working flawlessly since the installation, and I’m very pleased with the service Hugo provided.

2 months ago

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Carmela Fisanick

Daniel was a true professional during my solar installation. He worked quickly and efficiently, ensuring everything was done correctly. The panels were installed perfectly, and the system has been working great since. Daniel did an excellent job!

2 months ago

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Faustine Letizia

Tivon did a fantastic job installing my solar panels. He was very professional and knowledgeable, making sure everything was done to the highest standard. The system is performing perfectly, and I’m very happy with Tivon’s service.

2 months ago

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Ephram Crisanti

Hugo provided excellent service during my solar installation. He was prompt, professional, and very efficient. The installation was completed quickly, and the system has been working perfectly since. I highly recommend Hugo for any solar work!

2 months ago

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Kordula Emery

Daniel was incredibly professional and efficient during the installation of my solar system. He made sure everything was done right and explained the process to me clearly. The panels are working perfectly, and I’m very satisfied with Daniel’s work.

2 months ago

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Caitrin Dutchess

Tivon did an amazing job with my solar installation. He was very knowledgeable and made sure everything was done properly. The system has been working flawlessly, and I couldn’t be happier with Tivon’s service. He made the process easy and stress-free.

2 months ago

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Darsey Gerrard

This company offers great service for a good price. Every time I've called in with questions, they answer right away or contact me quickly after if I leave a message. The installation process was very easy and they were done quicker than I expected. I haven't had any issues and have had a great experience overall.

2 months ago

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Daffy Gerardot

Universal Solar Direct You guys always take good care of me. I haven’t had any issues with the technology other than one incident where the battery failed and you guys took care of it quickly. It has been five years and I am still experiencing a new unit.

2 months ago

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Hillary Cosenza

Tivon’s professionalism and attention to detail really stood out during my solar installation. He explained everything clearly and made sure the panels were installed for maximum efficiency. The entire process was smooth, and I couldn’t be happier with the results. Tivon did an outstanding job!

2 months ago

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Paul Anthony

Justin provided excellent service during the installation of my solar system. He was thorough, efficient, and took the time to ensure everything was working properly before leaving. His knowledge and professionalism were evident throughout the process. I’m very satisfied with Justin’s work!

2 months ago

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Blake Langill

Ozzy provided top-notch service during my solar installation. He was punctual, professional, and very efficient. The entire process was seamless, and the system is working perfectly. I couldn’t be happier with Ozzy’s work. He made the whole experience stress-free!

2 months ago

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Patrice Beltram

Tivon was amazing from start to finish. He made sure everything was done correctly and explained the system in detail. His professionalism and attention to detail really stood out. The installation went smoothly, and I’m very happy with the results. Tivon did an incredible job!

2 months ago

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Becki Gallinaro

I had a great experience with Ozzy during the installation of my solar panels. He was professional, friendly, and very efficient. He made sure everything was done to the highest standard, and the system is working perfectly. I would highly recommend Ozzy for any solar installation!

2 months ago

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Karina Amistoso

Ozzy was incredibly helpful and professional throughout the installation. He arrived on time, worked diligently, and made sure everything was done right. The system has been working great since the installation, and I’m very happy with Ozzy’s service. Highly recommend him!

2 months ago

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Abbie Myslinski

Tivon was outstanding! He handled the installation with great care and precision. His attention to detail and expertise made a huge difference. The installation went smoothly, and the system is performing perfectly. I’m very pleased with the service Tivon provided.

2 months ago

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Urban Matos

Justin did an excellent job with my solar installation. He was professional, courteous, and very knowledgeable. He made sure everything was done to the highest standard, and the system has been working flawlessly. I would definitely recommend Justin for any solar work!

2 months ago

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Tiffanie Gillis

Justin did a fantastic job installing my solar system. He was professional, knowledgeable, and worked quickly without sacrificing quality. I appreciated how thorough he was in making sure everything was done right. The system has been working great, and I’m very pleased with Justin’s service.

2 months ago

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Taylor Mille

Tivon was an absolute pleasure to work with. He was very patient and explained the entire process to me in detail. His expertise and professionalism made the installation process stress-free. The panels were installed perfectly, and I’ve already seen great results. Thanks to Tivon for his excellent service!

2 months ago

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Sturgis Hilde

I couldn’t have asked for better service from Ozzy. He was prompt, courteous, and extremely efficient. He kept me informed throughout the installation and made sure everything was running smoothly. The system is performing perfectly, and I’m very satisfied with the entire experience. Ozzy did a fantastic job!

2 months ago

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Praneetf Matchen

I had a wonderful experience with Tivon. He was incredibly knowledgeable and took the time to explain every aspect of the installation to me. His professionalism and expertise were evident throughout the entire process. I felt confident knowing Tivon was handling everything. The panels are working great, and I couldn’t be happier.

2 months ago

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Normie Zaitlin

Ozzy was fantastic during the installation of my solar panels. He arrived on time, worked efficiently, and made sure everything was done perfectly. His attention to detail and professional attitude really stood out. I’m very happy with the results, and the system is working flawlessly. Thanks to Ozzy for making the process so smooth!

2 months ago

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Nicolas Austin

Highly recommend them. It is a great experience. Everything works as projected. All across the board the service is very good. Every time I call them, they take care of my issues perfectly. Ozzy who came out to my house were professional and knew exactly what he was doing.

2 months ago

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Christopher Chavez

THE BEST SOLAR COMPANY. Universal Solar Directis highly efficient, extremely professional and very knowledgeable about all aspects of the solar equipment and the entire process. My sales representative, Dan, was very knowledgeable and went way above my expectations. Dan always answered all my questions and/or concerns either right away, or in a very timely manner. The installation team )Brian, Eduardo and Daniel) were very professional, very efficient and did a Great Job! Claudia in the office was also extremely professional and very responsive took any of my phone calls or emails. I have and will continue to recommend this company!

4 months ago

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Mirana Lerma Carrasquill

Universal Solar Direct has excellent customer service made the end-to-end retail solar panel process a 5-star experience. They worked closely with us to ensure a seamless and cost effective design, estimate, purchase, and install on our 2600sqft home in Phoenix, AZ. Even though we were out of town during a large portion of the project they ensured everything was taken care. They had a checklist of online forms to fill out, and took care of submitting required HOA and SRP documents. Start to finish took less than two months. Enjoying minuscule electricity bills and looking forward to expanding system for future battery storage system and EV charging plugin.

5 months ago

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Robert Hard

The crew that came to install the panels were wonderful. They did a good job of cleaning up after themselves. It was all done in an efficient manner. The company is wonderful. They always keep in touch and are very prompt to answer any question. I really like that it is also backed up by the manufacture. They have been here since solar started and now I see why. Keep up the good work guys.

4 months ago

Universal Solar Direct Reviews

Summary of Reviews