Universal Solar Direct: Read 155 User Reviews From Real Homeowners

star star star star star

Clarence Rodriguez

The company's weather-aware monitoring system is impressive. It automatically accounts for cloudy days in its performance calculations and can even predict temporary production drops based on approaching weather systems. This level of sophistication shows in every aspect of their service - they truly understand solar energy at a profound level.

1 year ago

star star star star star

Brian West

Our solar array has become a point of pride. The company's design makes the panels look like an intentional architectural feature rather than an afterthought. Visitors often compliment how the system enhances our home's appearance while providing all these energy benefits. Great solar design is clearly both an art and a science.

1 year ago

star star star star star

Richard Myers

John did a great job installing my solar panels. He was professional, courteous, and efficient. He made sure everything was working properly before leaving, and I’ve had no issues since. The system is performing perfectly. John’s service was excellent!

1 year ago

star star star star star

Matthew Hawkins

Brian was fantastic! He handled the entire installation with care and precision. His knowledge and expertise made the process smooth and easy. The panels were installed perfectly, and everything has been working great since. Brian’s service was outstanding.

1 year ago

star star star star star

Kenneth Sanders

The salesman Brian who sold us solar panels was very forthright and not pushy. The installation was good with no delays or misunderstandings. The customer service team was very responsive to my questions and when I asked for a few more panels, they had those to me in a matter of weeks.

1 year ago

star star star star star

Jordan Matthews

From what I understand they use good panels and a good inverters all with a 25-year warranty. The installation process was very smooth. It looks very well done. All the support staff is very helpful and professional. We had a very good experience. My neighbors were also impressed with them when they went with them on our recommendation.

1 year ago

star star star star star

Petrick Williams

I think they are great company. I would recommend they to all my friends, relatives, and neighbors. The solar system has produced everything they said it was going to produce. I’ve only had to call customer service a couple of times and they solved all my problems. Everything is great with them. These guys have it really put together.

1 year ago

star star star star star

Ethan kelly

The installation process was awesome. Brian and his guys were meticulous and did a really good job. Nipsco Energy was the one place that everything was dropped. They were not helpful at all. Other than that everything has worked out great and is good quality.

1 year ago

star star star star star

Stephen Bond

The company's environmental commitment is genuine. They offset all installation-related emissions, recycle all packaging materials, and even collect old solar equipment for proper disposal. Choosing them aligned perfectly with our family's sustainability values while getting us a top-quality solar system.

1 year ago

star star star star star

Phillip Watskin

For our smart home, the company integrated our solar system with existing automation platforms. Now our energy management system automatically adjusts thermostat settings, pool pump schedules, and EV charging based on solar production. Their technical team's programming skills took our system to the next level of efficiency.

1 year ago

star star star star star

David Kim

I was truly impressed with Nick and his customer service. We had the panels up and running right after the install. IPL came out and swapped the meter and we’ve had no other problems other than rebooting the inside router. We are very happy with the amount we spent on it.

1 year ago

star star star star star

Tim Gannon

I’m happy with it so far. It has saved me a lot of money. It was super easy and fast getting it installed. It was done during the Winter so it was a little challenging with the weather and all. Their customer service kept me informed with the whole work process and got me all the information needed.

1 year ago

star star star star star

Michael Jackson

The panels are easy to maintain. I’ve had it for a years now and I’ve not had any issues. Customer service is good. If problems come up, you contact them to let them know and they take care of it. Everything is 25-year warranty.

1 year ago

star star star star star

Kiley Serles

Daniel did an amazing job with my solar installation. He was professional, efficient, and very thorough. The system has been working flawlessly, and I couldn’t be happier with the service Daniel provided. He made the process stress-free.

1 year ago

star star star star star

Joane Facio

Hugo was very efficient and professional during the installation of my solar panels. He explained everything clearly and made sure the installation was done to the highest standard. The system is working great, and I’m very happy with Hugo’s work.

1 year ago

star star star star star

Madelon Holohan

Tivon did an outstanding job with my solar installation. He was very professional and knowledgeable, ensuring that everything was done correctly. The system has been working perfectly, and I’m very happy with Tivon’s service. Highly recommend!

1 year ago

star star star star star

Hedda Degravelle

Tivon provided excellent service from start to finish. He was professional, knowledgeable, and very efficient. The installation went smoothly, and the system is performing perfectly. I’m very pleased with Tivon’s work and would recommend him.

1 year ago

star star star star star

Teodor Guirand

Hugo was fantastic throughout the installation process. He was very professional, courteous, and made sure everything was done right. The system has been working perfectly, and I’m very happy with the service Hugo provided. Highly recommend!

1 year ago

star star star star star

Glynn Kuchar

Daniel did a wonderful job installing my solar panels. He was very professional, efficient, and knowledgeable. The installation was completed quickly, and the system is working flawlessly. I would highly recommend Daniel for any solar work.

1 year ago

star star star star star

Garp Carlisle

Tivon was great! He made sure the entire installation process went smoothly and took the time to explain everything to me. The panels were installed perfectly, and the system is performing well. I’m very happy with Tivon’s service.

1 year ago

star star star star star

Frazier Mcgath

Hugo did an outstanding job with the installation of my solar system. He was professional, friendly, and very efficient. The system has been working flawlessly since the installation, and I’m very pleased with the service Hugo provided.

1 year ago

star star star star star

Carmela Fisanick

Daniel was a true professional during my solar installation. He worked quickly and efficiently, ensuring everything was done correctly. The panels were installed perfectly, and the system has been working great since. Daniel did an excellent job!

1 year ago

star star star star star

Faustine Letizia

Tivon did a fantastic job installing my solar panels. He was very professional and knowledgeable, making sure everything was done to the highest standard. The system is performing perfectly, and I’m very happy with Tivon’s service.

1 year ago

star star star star star

Ephram Crisanti

Hugo provided excellent service during my solar installation. He was prompt, professional, and very efficient. The installation was completed quickly, and the system has been working perfectly since. I highly recommend Hugo for any solar work!

1 year ago

star star star star star

Kordula Emery

Daniel was incredibly professional and efficient during the installation of my solar system. He made sure everything was done right and explained the process to me clearly. The panels are working perfectly, and I’m very satisfied with Daniel’s work.

1 year ago

star star star star star

Caitrin Dutchess

Tivon did an amazing job with my solar installation. He was very knowledgeable and made sure everything was done properly. The system has been working flawlessly, and I couldn’t be happier with Tivon’s service. He made the process easy and stress-free.

1 year ago

star star star star star

Darsey Gerrard

This company offers great service for a good price. Every time I've called in with questions, they answer right away or contact me quickly after if I leave a message. The installation process was very easy and they were done quicker than I expected. I haven't had any issues and have had a great experience overall.

1 year ago

star star star star star

Daffy Gerardot

Universal Solar Direct You guys always take good care of me. I haven’t had any issues with the technology other than one incident where the battery failed and you guys took care of it quickly. It has been five years and I am still experiencing a new unit.

1 year ago

star star star star star

Hillary Cosenza

Tivon’s professionalism and attention to detail really stood out during my solar installation. He explained everything clearly and made sure the panels were installed for maximum efficiency. The entire process was smooth, and I couldn’t be happier with the results. Tivon did an outstanding job!

1 year ago

star star star star star

Paul Anthony

Justin provided excellent service during the installation of my solar system. He was thorough, efficient, and took the time to ensure everything was working properly before leaving. His knowledge and professionalism were evident throughout the process. I’m very satisfied with Justin’s work!

1 year ago

star star star star star

Blake Langill

Ozzy provided top-notch service during my solar installation. He was punctual, professional, and very efficient. The entire process was seamless, and the system is working perfectly. I couldn’t be happier with Ozzy’s work. He made the whole experience stress-free!

1 year ago

star star star star star

Patrice Beltram

Tivon was amazing from start to finish. He made sure everything was done correctly and explained the system in detail. His professionalism and attention to detail really stood out. The installation went smoothly, and I’m very happy with the results. Tivon did an incredible job!

1 year ago

star star star star star

Becki Gallinaro

I had a great experience with Ozzy during the installation of my solar panels. He was professional, friendly, and very efficient. He made sure everything was done to the highest standard, and the system is working perfectly. I would highly recommend Ozzy for any solar installation!

1 year ago

star star star star star

Karina Amistoso

Ozzy was incredibly helpful and professional throughout the installation. He arrived on time, worked diligently, and made sure everything was done right. The system has been working great since the installation, and I’m very happy with Ozzy’s service. Highly recommend him!

1 year ago

star star star star star

Abbie Myslinski

Tivon was outstanding! He handled the installation with great care and precision. His attention to detail and expertise made a huge difference. The installation went smoothly, and the system is performing perfectly. I’m very pleased with the service Tivon provided.

1 year ago

star star star star star

Urban Matos

Justin did an excellent job with my solar installation. He was professional, courteous, and very knowledgeable. He made sure everything was done to the highest standard, and the system has been working flawlessly. I would definitely recommend Justin for any solar work!

1 year ago

star star star star star

Tiffanie Gillis

Justin did a fantastic job installing my solar system. He was professional, knowledgeable, and worked quickly without sacrificing quality. I appreciated how thorough he was in making sure everything was done right. The system has been working great, and I’m very pleased with Justin’s service.

1 year ago

star star star star star

Taylor Mille

Tivon was an absolute pleasure to work with. He was very patient and explained the entire process to me in detail. His expertise and professionalism made the installation process stress-free. The panels were installed perfectly, and I’ve already seen great results. Thanks to Tivon for his excellent service!

1 year ago

star star star star star

Sturgis Hilde

I couldn’t have asked for better service from Ozzy. He was prompt, courteous, and extremely efficient. He kept me informed throughout the installation and made sure everything was running smoothly. The system is performing perfectly, and I’m very satisfied with the entire experience. Ozzy did a fantastic job!

1 year ago

star star star star star

Praneetf Matchen

I had a wonderful experience with Tivon. He was incredibly knowledgeable and took the time to explain every aspect of the installation to me. His professionalism and expertise were evident throughout the entire process. I felt confident knowing Tivon was handling everything. The panels are working great, and I couldn’t be happier.

1 year ago

star star star star star

Normie Zaitlin

Ozzy was fantastic during the installation of my solar panels. He arrived on time, worked efficiently, and made sure everything was done perfectly. His attention to detail and professional attitude really stood out. I’m very happy with the results, and the system is working flawlessly. Thanks to Ozzy for making the process so smooth!

1 year ago

star star star star star

Nicolas Austin

Highly recommend them. It is a great experience. Everything works as projected. All across the board the service is very good. Every time I call them, they take care of my issues perfectly. Ozzy who came out to my house were professional and knew exactly what he was doing.

1 year ago

star star star star star

Terry Simpson

Really happy, they are very good company. I definitely recommend them to friends and family. I never have issues with the system. They did a very good job installing it. It was smooth and quick and cleaned up after also. I’ve several questions and they respond quickly and are always polite. Everything is followed through.

1 year ago

star star star star star

Gerald Austin

We were thrilled to get our panels installed earlier than expected due to an opening. Universal was great. They handled everything including our HOA. Install was clean and inspections went great! We are very happy. Great company.

1 year ago

star star star star star

Howard Watkins

One of my good friends recommended Universal Solar Direct. I trust her opinion so I went with it. Everything has been handled pretty well. I have been satisfied. There was one minor hiccup but they got it taken care of pretty quick. Highly recommended.

1 year ago

star star star star star

Alexander Williams

Customer support has always been right on top of everything. Any question or concern were addressed immediately. They carried the quality of product I was looking for. They set it up and it was smooth. They arrived about seven thirty in the morning and were done about two in the afternoon.

1 year ago

star star star star star

Alexander Horn

When we initially went solar, we went with a different company and that company went belly up when we called them since my solar was not working. The manufacture referred Universal to help get my system back up and running. They did a really good job. They fixed everything in one day and it was back up and running. Thanks to Donovan.

1 year ago

star star star star star

Carolin Brandt

Talked to ten different companies before I bought this and looked especially at their solar panel’s performance and their warranties and their panels came up as number one. They have the best program and they are local and have nice customer service. They had it all installed in a few weeks. It was done correctly and as they advertised.

1 year ago

star star star star star

Simon Riedel

A inverter failed and Tivon from their support center called me to tell me they were coming out to replace it under the warranty. The remote monitoring was one the reasons I bought it. They were able to tell me about a problem with out me knowing about it. It has been trouble free. Thanks Team!

1 year ago

star star star star star

Jeremy Mendoza

Half the price of other solar quotes and they have been great to work with. They did everything for the installation process. We filled out the paperwork and they handled everything in two weeks, which was less than we expected.

1 year ago

Universal Solar Direct Reviews