TriSMART Solar Reviews
3.6
6.7
Overall Score
Verified Customer
Review Source
Candice B.
I'm thrilled my household joined the solar panel family. Joshua H, Grid Evaluator, was an absolute pleasure to work with from the beginning. I appreciated his transparency, integrity, and professionalism throughout the whole process. The TriSmart solar panel installation team was also great, very professional, and extremely friendly, willing to answer any questions with a smile.
No one paid me or asked me to post this message! I want people to know that it's a 100% legitimate program and worth it, especially when you qualify to pay $0 out of pocket. I’m looking forward to saving money, not losing power, and helping the environment. Very happy with my decision. 😊
1 year ago
Reply from TriSMART Solar
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you're enjoying your experience and that Joshua H. and the installation team made the process smooth and positive for you. We take great pride in delivering honest, professional service and making the transition to solar easy and rewarding. Welcome to the TriSmart Solar family we're excited to be part of your journey toward energy savings and sustainability! 🌞
Sep. 9th, 2025
Verified Customer
Review Source
Ryan Rich
I saved thousands of dollars going with TriSMART, and the installation was very well done. In the end, I'm very happy.
On the negative side, there were several communication issues. It seemed that the various departments were not talking to each other. Example: Power backup was a minor motivation of mine for installing batteries, but I liked the idea of backing up my pool pump for freeze protection. I was told my system would back up the whole home. Then the plans came out and said it would only have critical load backups. Then when the installers came, I found out that two pole circuits could not be backed up, even though the pumps were within the specs of the battery. These are all conversations that should have been had before the plans were ever drawn up, not on the day of installation.
There were some other smaller issues with communication. In the end, I saved thousands and received high-quality work.
1 year ago
Reply from TriSMART Solar
We’re glad to hear that you’re happy with your installation and that you were able to save thousands by going solar with TriSMART. We truly appreciate you recognizing the quality of our work.
We also want to sincerely apologize for the communication issues you experienced, especially regarding the backup power details for your pool pump. Clear and accurate communication is critical, and we’re taking your feedback to ensure these conversations happen early in the process to prevent similar situations in the future.
Thank you again for your trust in TriSMART and for sharing both the positives and areas where we can improve. Your feedback helps us serve our customers better.
We also want to sincerely apologize for the communication issues you experienced, especially regarding the backup power details for your pool pump. Clear and accurate communication is critical, and we’re taking your feedback to ensure these conversations happen early in the process to prevent similar situations in the future.
Thank you again for your trust in TriSMART and for sharing both the positives and areas where we can improve. Your feedback helps us serve our customers better.
Aug. 13th, 2025
Verified Customer
Review Source
Brent Bowen
So how are those electric bills working out? If like me it's look like a second mortgage then it may be time to think solar. Trismart has installed and setup everything even going so far as to get building permits. They finance the install so your not out of pocket a cent. They cover any issues such as leaks in roof or hail storm destruction so you don't even need to add extra insurance. They will also upgrade without cost to you should the technology improve. 80% of your power used will be solar so this works with not replace your existing power. It's really subjective depending on construction costs but paying the monthly fee plus 20% electric is roughly half of what I was paying. My last bill to TXU was 120 bucks that's it! I don't think they will understand it if I were to tell them I was clapping and happy to pay that one. Give this a look again you don't need money down - they carry the risk from soup to nuts so your not exposed.
1 year ago
Reply from TriSMART Solar
Thank you so much for sharing your experience! It’s fantastic to hear that solar has helped significantly reduce your electric bills, and that the entire process with Trismart was seamless, from installation to ongoing support. The fact that they cover everything, including permits, roof issues, and technology upgrades, really adds to the peace of mind. And the savings you’re seeing – that’s incredible! It sounds like a great solution for anyone looking to reduce their energy costs without the upfront investment. Appreciate you taking the time to share your story – it’ll definitely help others consider solar with confidence!
Apr. 24th, 2025
Verified Customer
Review Source
Sherif Tariq
I've had Sunnova / TriSMART Solar for about a year now and it's been fantastic! With Sunnova, I don't have to worry about the cost of ownership, repair, etc. of the solar panels. And since we get a lot of sun here in north Texas, the average cost of ownership has been pretty comparable or cheaper than depending on the grid alone. If you're in Frisco, solar is a no-brainer; TriSMART took care of all the paperwork and permission from the city and the whole process from signing the contract to the panels being active took only a month!
If you're thinking about solar, don't sign up for a 30 year contract and get stuck with panels that might not even work. Let TriSMART and Sunnova take care of the maintenance and paperwork and enjoy a hassle-free solar experience.
1 year ago
Reply from TriSMART Solar
Thank you so much for the kind words and for sharing your experience! We're thrilled to hear that your solar journey with TriSMART and Sunnova has been smooth and rewarding. It's great to know you're seeing the benefits of going solar in sunny North Texas — and that our team was able to make the process hassle-free for you.
We’re especially proud to take care of the heavy lifting like city approvals and paperwork so our customers can focus on the savings and peace of mind. If you ever need anything in the future, we’re just a call away. Welcome again to the TriSMART family — and thank you for helping others make an informed, smart switch to solar!
We’re especially proud to take care of the heavy lifting like city approvals and paperwork so our customers can focus on the savings and peace of mind. If you ever need anything in the future, we’re just a call away. Welcome again to the TriSMART family — and thank you for helping others make an informed, smart switch to solar!
Apr. 17th, 2025
Verified Customer
Review Source
Vincent Labador
TriSmart solar are not only masters of home energy efficiency, but they have also mastered the art of efficient customer service. After doing my homework and deciding on going solar, TriSmart answered all my questions and then took control of the entire installation process, even going as far as submitting the requests through my HOA for me. The whole process was stress free.
As for pricing, I paid no upfront cost and was able to leverage tax benefits to maximize my savings. ***I encourage every buyer to pay attention to how this tax credit works *** So far, the cost to switch to solar still balances out to save me hundreds less than what I would be paying for electricity alone. Thanks for the great service!
1 year ago
Reply from TriSMART Solar
Thank you for your thoughtful review! We’re delighted to hear that your experience with TriSMART Solar was smooth and stress-free. Our goal is to make the transition to solar as effortless as possible, from handling HOA approvals to ensuring you get the best savings.
We also appreciate your insight on tax benefits—understanding how they work is key to maximizing savings, and we're always here to help clarify any questions. It’s great to hear that your switch to solar is already paying off!
Thanks again for choosing TriSMART Solar—we’re here for you anytime! ☀️
We also appreciate your insight on tax benefits—understanding how they work is key to maximizing savings, and we're always here to help clarify any questions. It’s great to hear that your switch to solar is already paying off!
Thanks again for choosing TriSMART Solar—we’re here for you anytime! ☀️
Mar. 18th, 2025
Verified Customer
Review Source
Robert Harrold
Trismart installers were professionals who did a solid job of installing my Solar Panels and Batteries. Crew was professional and did clean work. Their attention to detail was excellent and they made sure I was oriented with regards to the applications to monitor my solar panels. It's been a year an a half now since the Installation and the system has been rock solid, carrying us through the Beryl power outage with only minimal issues (Issues were not with performance of the system, they were solely due to practical limitations). It's great hearing the daily chime as the solar panels finish charging up my batteries and having to look at the app when someone asks if the power is out where I live is wonderful!
1 year ago
Reply from TriSMART Solar
Thank you for sharing your experience! We're thrilled to hear that your solar panels and batteries have been performing reliably, especially during the Beryl power outage. Our team takes pride in delivering professional installations and ensuring our customers are well-informed. It’s great to know you’re enjoying the benefits of solar energy and backup power! If you ever need anything, we’re here to help.
Mar. 12th, 2025
Verified Customer
Review Source
Gina Liberti
I was introduced to TriSmart from a family friend of Jason M. Would I have been treated differently if I did not have that introduction? I cannot say. I can only say that my experience was exemplary. My situation was unusual and finding the right leasing company was quite a challenge but with the unrelenting efforts by Erik G, the right company was found, installation began and was quickly done. So far, I couldn't be happier with the results and I do not anticipate any disappointments. I would definitely recommend TriSMART, and I would definitely use them again, if I were to purchase another property.
1 year ago
Reply from TriSMART Solar
Thank you for sharing your experience! We're thrilled to hear that you had an exemplary experience with TriSMART Solar. We understand that every situation is unique, and we’re glad Erik G. was able to find the right solution for you. Your satisfaction means everything to us, and we appreciate your recommendation. If you ever need anything in the future, we’d be happy to assist. Enjoy your solar savings!
Mar. 10th, 2025
Verified Customer
Review Source
Garrett San Antonio, TX
State-of-the-art and up to date. We haven't had to do much physically with the equipment. They were here probably four or five hours to install and when they were done it was ready to be powered up. They reached out to me quite a bit during the approval processes and were making sure that people were arriving on time when they were supposed to for the different inspections and then on top of that they would do what they could to expedite the process. The inspector was in the area and he said, Hey, I can come to your house, we'll take 20 minutes. So he actually came and inspected the house a couple weeks earlier than originally scheduled.
3 years ago
Reply from TriSMART Solar
Thank you so much for your kind review! We're thrilled to hear that you had a smooth and efficient installation experience. Our team strives to provide state-of-the-art equipment and seamless service, ensuring the process is as hassle-free as possible.
We’re glad we could stay in close communication throughout the approval and inspection stages to help expedite everything for you. Your satisfaction means the world to us, and we truly appreciate you sharing your experience.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your solar savings, and thanks again for choosing us!
We’re glad we could stay in close communication throughout the approval and inspection stages to help expedite everything for you. Your satisfaction means the world to us, and we truly appreciate you sharing your experience.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your solar savings, and thanks again for choosing us!
Mar. 5th, 2025
Verified Customer
Review Source
Christine Del Rio, TX
Installation of our solar panels went super quick and the company that installed came from San Antonio, just three hours away. They showed up early, they stayed until everything was done and they cleaned up and it was fantastic. We've had no problems and it's been easy and seamless. They have worked with us continually in getting all of the permits and all the approvals and they always kept us in the loop and it was amazing. Josh was amazing and he was very clear on how everything works. It just proved to be the right choice at the right time. Overall the company has been amazing, the workers are super up front and clear about any and all changes that have occurred and it's been super easy. We're consuming way more than what our solar panels are producing and I understand that changes seasonally but, it's definitely not the value that we were expecting.
4 years ago
Reply from TriSMART Solar
Thank you so much for your detailed feedback! We’re thrilled to hear that the installation went smoothly and that our team was able to keep you informed and provide clear communication throughout the process. We're also glad Josh was able to explain everything thoroughly. We understand your concerns about the energy production, and we’re here to assist you with any questions you may have regarding your system's performance. We truly appreciate your trust in us and are happy to hear that your overall experience has been positive!
Mar. 11th, 2025
Verified Customer
Review Source
Roy Mesquite, TX
My experience has been very positive. They were able to communicate with me. Throughout the process we had delays because of the city and they were able to keep me informed on the progress of the project. The equipment looks good, not bulky and doesn't distort the look of my home. The cost is very efficient. The whole process took about four months but they followed through on every step and were trustworthy. Installation was very quick and efficient, took two and a half days and I was very happy with the look of escalation and the timeliness. This was a pleasant experience from initial contract throughout installation and performance so I would highly recommend trismart to others who are looking for solar panels.
4 years ago
Reply from TriSMART Solar
Roy, thank you for taking the time to provide your feedback about your experience with TriSMART Solar. We strive to continue to provide you with best-in-class service. Please feel free to tell others about your experience with TriSMART Solar.
Jun. 14th, 2022
Verified Customer
Review Source
Shad Harlingen, TX
I would said 5 just because they've been very responsive and you know if there was any issues you know as I'm sure you know when. You know once it's installed and they're still the process of getting everything expected before you turn it on and all that kind of stuff and and they were very supportive as far as that way and then trying to make sure that you know they sometimes it is a process you know word to get now your city out there but also you know my electric provider and things like that and. So they were they were pretty good trying to keep abreast of all added in making sure that didn't take longer than than the appropriate amount of time you know you know even though the north is a process do take currently we're still good in doing that. everything seems to be working appropriately everything seems to be running the way that the way they were going to be it's not. Paul P. early or anything like that it it all seems to be working very smoothly and well I would have an issue. I said I haven't had any issues. And everything that are my question with them is been met my satisfaction so. I've actually already mentioned it to a few people. It was really very simple and easy and I mean really you don't have to do much at all given access to our garage which has a our our panel you know our our panel or whatever and then you know obviously access to the to the backs and when you do have the sent back in on it but it was not immediately. Is very quick and easy was working from home or to try again and destructive you know might not at all as far as noise or anything like that I mean you get all those pretty simple and quick. Just the fact that everybody was very professional I emailed the installation process was very sweetly and you know the. Customer support and everything else very good as far as you know following checking on you know how its going the emails that I received your email also very helpful and are you see. Reminding me of you even I'm just you know happen with you soon and and even though it's I don't you know pay and everything like that it's still nice to to get the email in the mail you know Hey is. And you know whatever so he I think it's just overall it's just a really good. Really good process and the communications are really good so.
4 years ago
Reply from TriSMART Solar
Thank you for your review! We're glad you had a smooth experience and found our team professional and responsive. We appreciate your recommendation and are always here if you need anything. Thanks for choosing TriSMART Solar!
Mar. 14th, 2025
Verified Customer
Review Source
Oscar Pharr, TX
The sales people came by and they were better able to explain all the solar panels and working with the material. Whenever I called they were always respond to my questions and very knowledgeable on their on their materials in solar panel systems. It was basically seamless, the installers came by introduce themselves they let me know what they would do and how long it would take them and what part of the house should be working on and everything went without incident.Iit's been very durable, my neighbors have had different companies that came by and they install that and they've had trouble they've had issues with the panels and I have not.
4 years ago
Reply from TriSMART Solar
Thank you for your review! We're delighted to hear that our sales team provided clear explanations and that our installers ensured a seamless, on-time installation process. It’s great to know that your system has been durable and trouble-free. We appreciate your support and are happy to have exceeded your expectations!
Mar. 14th, 2025
Verified Customer
Review Source
Aundreal Killeen, TX
The pannels are awesome, the amount of solar panels that I got with them was like half as much as other companies, it was unbelievable. There was no question on my mind of which company I was gonna go with. Overall it was a great process, it was wonderful and I definitely say if you're in your forever home this is definitely the way to go solar and TriSMART is an awesome company to do it. I had a software issue and they got resolved very quickly and didn't have any more issues after that. Right now our power just went out I don't have a battery operated system, but as soon as the power comes back on my system comes online, I don't have to do anything extra to make it come back on. We had all the pannels installed in two days, and that was delayed because of the weather. If we had a problem I was able to get a hold of someone and the problem was resolved immediately. I was able to get everything that I wanted without having to have an extra utility bill.
4 years ago
Reply from TriSMART Solar
Thank you for your fantastic review! We're thrilled to hear that you had such a great experience with our team and that your solar panel system exceeded expectations. We always strive to provide the best value and service, so it's wonderful to know that we delivered on both.
It’s great to hear that any issues you encountered were resolved quickly and that you’re enjoying the benefits of your system. If you ever decide to add a battery backup in the future, we'd be happy to assist! Thanks again for choosing TriSMART Solar we appreciate your support!
It’s great to hear that any issues you encountered were resolved quickly and that you’re enjoying the benefits of your system. If you ever decide to add a battery backup in the future, we'd be happy to assist! Thanks again for choosing TriSMART Solar we appreciate your support!
Mar. 18th, 2025
Verified Customer
Review Source
Damian Tsoutsouris
Tri smart delivered a maximum efficiency solar solution optimized for my needs and location. The process with these guys was super easy from start to finish and was completed RAPIDLY. 100% would use this team again for any solar build.
9 months ago
Reply from TriSMART Solar
Thank you so much for your kind words! 🌞 We’re thrilled to hear that your solar solution was exactly what you needed and that the process was smooth and fast. The entire TriSMART team really appreciate your trust and recommendation.
We look forward to helping you or your friends with any future solar projects!
We look forward to helping you or your friends with any future solar projects!
Dec. 12th, 2025
Verified Customer
Review Source
Michael Shields
A very smooth process from the start. From the guys putting the solar on to the overall communication & transparency has been great. The solar has definitely been great to have not relying off the grid so much and it shows in your statements. Thanks a lot for making it happen. Overall a great service thus far. I appreciate the team for being legit.
1 year ago
Reply from TriSMART Solar
Thank you for your wonderful feedback! We're thrilled to hear that your experience with TriSMART Solar has been smooth and transparent from start to finish. It's great to know that your system is making a real difference in reducing your reliance on the grid. We truly appreciate your trust in our team and are always here if you ever need anything. Enjoy your solar savings!
Mar. 19th, 2025
Verified Customer
Review Source
Chad Haugse
Everything went smooth. I’ve had my panels for over a year and half. During the summer months my highest bill was just over $70. Granted I was paying for the panels but the savings from the previous year comparison was over $100. During the coldest month my bill was under $30. Early year months are less than $10. I knew going in it would take time to recoup the initial investment $41K. I purchased these for the years I’m no longer working and on a fixed income. We all know the energy companies are going to continue to raise rates. To date I am very happy with my purchase.
1 year ago Edited March 18, 2025
Reply from TriSMART Solar
Thank you for sharing your experience! We're thrilled to hear that your solar panels have provided you with consistent savings and peace of mind. It’s great to see how your investment is already making a difference, especially in keeping your energy costs low throughout the seasons. Planning ahead for the future is a smart move, and we’re glad we could be part of your journey toward energy independence. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us! ☀️
Mar. 18th, 2025
Verified Customer
Review Source
Angela Austin, TX
High level of care all throughout. It was a process, but there was never a moment where I didn't know where I was, that I hadn't any clue where I was. I always knew if we were waiting on the permit or if they were going to put it in on Tuesday. I always knew where I was. It went much quicker than I would have ever thought. I did it in two stages, I think I did 14 panels in 2020 and then I did another 10 in 20, early 2022. The first installation I think maybe took about 3/4 of the day. The second one took like 1/2 a day.
3 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! We're so glad to hear that you felt informed and supported throughout the entire process. Communication is a top priority for us, and we strive to ensure our customers always know what to expect at every stage.
It’s great to hear that both of your installations went smoothly and quicker than anticipated. Expanding your system over time is a great approach, and we’re happy we could help make it a seamless process for you.
We truly appreciate your trust in us and your kind words. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings, and thanks again for choosing us!
It’s great to hear that both of your installations went smoothly and quicker than anticipated. Expanding your system over time is a great approach, and we’re happy we could help make it a seamless process for you.
We truly appreciate your trust in us and your kind words. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings, and thanks again for choosing us!
Mar. 5th, 2025
Verified Customer
Review Source
Ian Littleton, CO
I don't have any issues with them. They were the best fit for what I needed. I've had no issues with customer service, they've done everything I've asked. I think installation was all done in one day. Other than that they came back the next day to fix a couple things but it was smooth with no issues. Everything works properly and I've been able to check the status of the app and everything so I can kind of see how everything's going so it's very user friendly and transparent.
4 years ago
Reply from TriSMART Solar
Thank you for your kind words and for sharing your experience! We're thrilled to hear that TriSMART Solar was the perfect fit for your needs and that our team provided a smooth and efficient installation.
Customer satisfaction is our top priority, and we’re glad that everything is working properly and that you find the app user-friendly and transparent. If you ever need any assistance in the future, feel free to reach out.
We appreciate your support and thank you for choosing TriSMART Solar!
Customer satisfaction is our top priority, and we’re glad that everything is working properly and that you find the app user-friendly and transparent. If you ever need any assistance in the future, feel free to reach out.
We appreciate your support and thank you for choosing TriSMART Solar!
Mar. 11th, 2025
Verified Customer
Review Source
Allen Lone Oak, TX
I don't have any problems with this company. As far as installation, all materials were delivered and they showed up and were done in a day. It was pretty fast, they cleaned up after themselves. It was done well. The product is pretty user friendly. The panels are still working good. I haven't had any issues at all. I think it is a little expensive.
4 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! We're glad to hear that your installation was completed efficiently and that everything has been working well for you. Providing a smooth and hassle-free process is our goal, and we appreciate your feedback on the user-friendliness of our product.
We understand that solar is an investment, and we strive to offer the best value through high-quality products and service. If you ever have any questions or need assistance, please don’t hesitate to reach out.
We appreciate your support and thank you for choosing TriSMART Solar!
We understand that solar is an investment, and we strive to offer the best value through high-quality products and service. If you ever have any questions or need assistance, please don’t hesitate to reach out.
We appreciate your support and thank you for choosing TriSMART Solar!
Mar. 11th, 2025
Verified Customer
Review Source
Cecil Mabank, TX
My overall experience has been very positive. Every time I've had a problem they have responded. They came in and they did a thorough inspection before installing the panels. They installed them and did a very thorough job. And I've been very pleased with everything. Everybody was great. They were really great at taking good care of me and I'm very pleased with what they have provided for us. Value for your money is absolutely great.
4 years ago
Reply from TriSMART Solar
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team and that we were able to provide thorough service from inspection to installation. Customer satisfaction is our top priority, and we’re glad our team took great care of you.
It's great to know you see the value in your investment, and we truly appreciate your trust in TriSMART Solar. If you ever need anything, we're always here to help. Enjoy your solar savings!
It's great to know you see the value in your investment, and we truly appreciate your trust in TriSMART Solar. If you ever need anything, we're always here to help. Enjoy your solar savings!
Mar. 11th, 2025
Verified Customer
Review Source
Jacob
The owners are great guys and I feel comfortable with their company. Anytime I need anything I'm able to get a hold of someone and that is really important to me. Installation was smooth. I mean there weren't any hang ups or issues at all. We were happy with it. I am happy with the equipment too. We work closely with Zack and with Mark and John and all three of those guys were awesome guys and so if we were ever to go solar again in another house we would certainly consider using trismart.
4 years ago
Reply from TriSMART Solar
Thank you for your kind words and for sharing your experience! We're so glad to hear that you felt comfortable with our team and that our customer service met your expectations. Providing a smooth installation and reliable support is what we strive for, and we’re happy to know you’re satisfied with both the process and the equipment.
We’ll be sure to pass your compliments along to Zack, Mark, and John—they’ll be thrilled to hear your feedback! If you ever decide to go solar again in the future, we’d love the opportunity to work with you again. Thanks for choosing TriSMART Solar!
We’ll be sure to pass your compliments along to Zack, Mark, and John—they’ll be thrilled to hear your feedback! If you ever decide to go solar again in the future, we’d love the opportunity to work with you again. Thanks for choosing TriSMART Solar!
Mar. 11th, 2025
Verified Customer
Review Source
Tomasz Castle Rock, CO
I like the equipment that they use and the price competitiveness. Very responsive and very attentive to questions and requests for changes that I had. They were just on top of things. During installation, I had a few requests of where I wanted the panels to go and they took care of that. They were very good at adapting to the changes. I have no issues with the product, so far it works really well. And all the equipment is functioning how it is supposed to. It is easy to work with them.
4 years ago
Reply from TriSMART Solar
Thank you so much for your detailed feedback! We’re thrilled to hear that you’re happy with the equipment, pricing, and our responsiveness to your requests. It’s great to know that our team was able to accommodate your panel placement preferences and that everything is functioning as expected. We pride ourselves on providing excellent customer service, and we’re glad you found it easy to work with us. If you ever need any further assistance, feel free to reach out. We truly appreciate your trust in us!
Mar. 11th, 2025
Verified Customer
Review Source
Michael San Antonio, TX
Reputable. Anytime we had an issue or problem they were quick to respond and resolve. Installation was very smooth and very quick with no hiccups. Very happy with the work of the professionalism. And the expertise that everybody came with. So far we've had no issues with any of the equipment. We've been very pleased with the materials we have been able to purchase. Customer support is great.
4 years ago
Reply from TriSMART Solar
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you were pleased with our team’s responsiveness, professionalism, and expertise throughout the installation process. It's great to know that the equipment is working well and that you've been satisfied with the materials. We truly appreciate your trust in us, and we're always here to provide ongoing support. If you ever need anything in the future, don’t hesitate to reach out!
Mar. 11th, 2025
Verified Customer
Review Source
Kenneth San Antonio, TX
Salesman was straight to the point. So far I've only had like one or two issues and when I called, they took care of it and got everything handled. Installation was quick and fast and they were professional and they made sure that they didn't leave any trash behind or anything else. We've had it for about three years and so far I haven't had any issues with anything and haven't had to call about anything at all.
4 years ago
Reply from TriSMART Solar
Thank you for your feedback! We’re glad to hear that the installation went smoothly and that any issues were quickly resolved. It’s great to know everything has been working well for you over the past three years!
Mar. 11th, 2025
Verified Customer
Review Source
Gregory Bottoms Elgin, TX
They are a little more expensive but I think the quality that you get basically offsets that. Trisamart so far been fantastic and working with the consultants I've been working with. The survey and installation was basically seamless and there was total communication all the way along the line and great follow up afterwards to ensure that everything was working properly. They were very responsive that issues I had with the system and they come out take care of it. They were able to provide the answers I needed.
4 years ago
Reply from TriSMART Solar
Thank you for your thoughtful feedback! We truly appreciate your recognition of the quality of our services. It's great to hear that the survey, installation, and communication throughout the process were seamless, and that our team was responsive in addressing any issues. We're committed to providing excellent service and ensuring everything works properly. If you need any further assistance, please don’t hesitate to reach out!
Mar. 11th, 2025
Verified Customer
Review Source
Erin Kekai Lockhart, TX
I am happy with TriSMART Solar and their customer service. However, I am NOT happy with the person who sold us the solar panelis. I am Extremely disappointed about how he has handled certain aspects about our loan agreement. He PROMISED us referral compensation payments, but he has Never once adhered to his promise. His sales techniques are crap and he is Never available to help when I need answers. I realize he is Not personally affiliated with TriSMART Solar, therefore I do Not blame them. TriSMART Solar has always been available to answer my questions and offer me good advice.
4 years ago
Reply from TriSMART Solar
Thank you for your feedback, and we’re glad to hear you’re happy with TriSMART Solar and our customer service team. We sincerely apologize for the experience you had with the salesperson and understand your frustration. While we strive to provide excellent service throughout, we take your concerns seriously. We will review the situation to ensure that all promises made are honored, and we appreciate your understanding that this individual is not directly affiliated with TriSMART Solar. Please know that we're here to assist you and will continue to offer support as needed. If you have any further concerns, don't hesitate to reach out.
Mar. 11th, 2025
Verified Customer
Review Source
Harold Round Rock, TX
If I ever had an issue I could call. And they would take care of it or someone would get right back with me. We have had it for almost a year now and have had zero problems. Everything seems to be working great. I am very likely to recommend them to a friend. The installation process was simple and easy, they told us the date and time. And everything was done on schedule as promised. The person who came by the house and explained the whole process was knowledgeable about it and answered all the questions. We have been very happy going with solar.
4 years ago
Reply from TriSMART Solar
Thank you for your wonderful feedback! We're so glad to hear that your experience has been smooth and hassle-free. It's great to know that our team kept everything on schedule and provided the support you needed. We truly appreciate your recommendation and are thrilled that you're enjoying the benefits of solar!
Mar. 14th, 2025
Verified Customer
Review Source
Kimberly Converse, TX
The presentation was good and what they had to offer was great. They were always available when we needed them and when we have questions or concerns they were always available for. It was smooth, it was fast and they've got it done in a timely manner. Everything was first class. The panels have a good warranty and the service was good. They did everything they promised. They were always on time and everything.
4 years ago
Reply from TriSMART Solar
Thank you for your feedback! We're glad to hear you had a smooth and timely experience with our team. Providing first-class service and keeping our promises is our priority. Enjoy your solar savings!
Mar. 14th, 2025
Verified Customer
Review Source
Jose Brownsville, TX
I looked at several companies and pretty much I like what TriSMART was offering. It went smooth and fast. The way that the panel look on my ceiling that looks pretty good and I have no issue whatsoever. I'm a satisfied customer with TriSMART I don't have any issues. Everything on my equipment is working properly that I have that I was provided to monitor my energy is working well.
4 years ago
Reply from TriSMART Solar
Thank you for choosing TriSMART! We're glad to hear you had a smooth and fast experience and that everything is working properly. Your satisfaction means a lot to us. Enjoy your solar savings!
Mar. 14th, 2025
Verified Customer
Review Source
Tena Cedar Park, TX
Their presentation was very thorough and what they presented made sense to me. Their response was quickly with any questions all right and after everything was installed in it came time for my income tax I contacted the person who was the manager and she sent me all the paper work at this very easy for me to get my tax refund. The crew manager talk with me every day and they cleaned up after themselves very professionally. The value was very good and they are guaranteed.
4 years ago
Reply from TriSMART Solar
Thank you for your review! We're glad to hear that our thorough presentation and quick responses made the process smooth for you. It's great that our team provided the necessary paperwork for your tax refund and maintained professionalism throughout the installation. We appreciate your support and are happy you found value in our service!
Mar. 14th, 2025
Verified Customer
Review Source
Matt Round Rock, TX
They were just so nice and helpful right off the bat - nothing but honesty from them. I really didn't feel the need to go search around with other solar companies after talking to them. . I was paying $330 a month for electricity and that's down to $155.
Overall great - the only issue was the disconnect between the loan financing vs the salesman vs the installation. It was a little disconnected and it took a little more effort to figure out who I need to talk to. Not terrible but I think that could be improved
4 years ago
Reply from TriSMART Solar
Thank you for your kind words and for trusting TriSMART with your solar needs! We're thrilled to hear about your savings and that our team made the process easy for you. We appreciate your feedback regarding communication between financing, sales, and installation—we’re always looking for ways to improve. If you ever need anything, we’re here to help!
Mar. 17th, 2025
Verified Customer
Review Source
Julie Grand Prairie, TX
They did everything they needed to do. They went up and took a look at the roof and they drew up some schematics for how they thought the most efficient solar arrangement would go. They went up into the attic to determine where they would connect everything below and they had it all up in a couple of days it is was really quick. Everyone was really nice. My electric bill is less now.
4 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! We're glad to hear that our team provided a smooth and efficient installation process while ensuring the best solar setup for your home. It’s great to know that you’re already seeing savings on your electric bill! If you ever have any questions or need assistance, feel free to reach out. Enjoy your solar savings!
Mar. 18th, 2025
Verified Customer
Review Source
Brad Harmon
I didn’t expect our Solar Panels to save us that much money, but it has saved us hundreds of dollars per year as the price of electricity continues to go up and the cost per month for the Panels has stayed the same! And getting $2000 in tax refund for Solar ends up paying for the monthly bill!
1 year ago
Reply from TriSMART Solar
Thank you so much for your review! We're thrilled to hear that your solar panels are saving you hundreds each year—especially as energy prices rise. It's great to know your fixed monthly payment and the $2,000 tax refund are making solar an even better investment. We appreciate your trust in TriSMART Solar and are glad we could help you make the switch!
May. 7th, 2025
Verified Customer
Review Source
Christian Quinones
I have encountered a lot of salesmen in my time and they all usually frustrate me but Riley is by far the most professional, knowledgeable, personable, and extremely understanding salesman Ive met. He was clear with his product and valued my time as much as his. I would recommend him and this company any day.
1 year ago
Reply from TriSMART Solar
Thank you so much for your kind words! We're thrilled to hear that Riley provided you with such a positive experience. We strive to offer professionalism, clarity, and respect for our customers' time, and it’s great to know that Riley did just that. Your recommendation means the world to us, and we’re grateful for your trust in our company. If you ever need anything else, don’t hesitate to reach out!
Apr. 25th, 2025
Verified Customer
Review Source
Will Wonch
Josh H and his team walked me through the whole process. And even came to meet me at my office to finish signing documents. They continue to answer questions even after the install. Stellar team! I’m looking forward to seeing the savings as the summer progresses.
1 year ago
Reply from TriSMART Solar
Thank you so much for your kind words! We're thrilled to hear that Josh H and the team provided you with a smooth and supportive experience throughout the process. Customer satisfaction is our top priority, and we’re always here to answer any questions you may have—even after installation. We’re excited for you to start seeing the savings this summer! Enjoy your solar journey, and don’t hesitate to reach out if you ever need anything.
Mar. 21st, 2025
Verified Customer
Review Source
Ray Rodriguez
A little misinformation pertains to your check from taxes. This is a CREDIT. Not a guaranteed check for $10K. If you don’t work, the credit is almost pointless. If you owe taxes, this could help out. Outside of that, the service was great.
1 year ago
Reply from TriSMART Solar
Thank you for your feedback! We appreciate the opportunity to clarify how the federal tax credit works—it is indeed a credit applied toward taxes owed, rather than a direct check. We always strive to provide transparent information and ensure our customers fully understand the benefits available to them. That said, we’re glad to hear you had a great experience with our service! If you ever have any questions, feel free to reach out. We appreciate your support and look forward to helping you maximize your solar investment! ☀️🔋
Mar. 21st, 2025
Verified Customer
Review Source
Dora Hernandez
I always wanted solar panels, but always thought about it being too expensive for me. But come to know that this is the best thing that ever happened to me, now that I got it , it’s really been helping me with my electricity. Couldn’t have it at a better time. Thank you kindly triSmart . ❤️
1 year ago
Reply from TriSMART Solar
Thank you so much for your kind words! We're delighted to hear that going solar has been such a great experience for you. It’s wonderful to know that your system is helping with your electricity needs. If you ever have any questions or need assistance, we’re always here to help. Welcome to the TriSMART family!
Mar. 19th, 2025
Verified Customer
Review Source
Lyndsey Cromwell
Everything was a very easy transition. Trismart handled everything from contacting my association for approval to getting repairs made to my roof prior to installation The most time consuming part was getting the electric company to credit my account with the money from TriSmart.
1 year ago
Reply from TriSMART Solar
Thank you for your review! We’re glad to hear that your transition to solar was smooth and hassle-free. At TriSMART, we strive to handle every step of the process, from HOA approvals to necessary roof repairs, so our customers can enjoy a seamless experience.
We appreciate your patience with the electric company, and we’re always here to assist if needed. Thanks for trusting TriSMART Solar—we’re thrilled to have you as part of our solar family! ☀️
We appreciate your patience with the electric company, and we’re always here to assist if needed. Thanks for trusting TriSMART Solar—we’re thrilled to have you as part of our solar family! ☀️
Mar. 18th, 2025
Verified Customer
Review Source
Johnny Manns
I’m very happy that I decided to get solar and more than pleased with that I did so through TriSMART Solar. The education provided about the product, and the inherent friendly professionalism of the employees and contractors is very much in line with the quality of the product… all amazing!
1 year ago
Reply from TriSMART Solar
Thank you so much for your kind words! We're thrilled to hear that you're happy with your decision to go solar and that your experience with TriSMART Solar has been such a positive one. Providing top-quality products and service is our priority, and it means a lot to know we met your expectations.
If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!
If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!
Mar. 6th, 2025
Verified Customer
Review Source
Benjamin San Antonio, TX
Every question I had for Brandon, he was able to answer it. It was pretty seamless. They gave me all the bullet points of what they were going to be doing and they were done with the project in the exact amount of time they specified. I'm very pleased with my experience with the company.
3 years ago
Reply from TriSMART Solar
Thank you for your fantastic review! We're thrilled to hear that Brandon was able to answer all your questions and that the entire process was seamless for you. Clear communication and delivering on our promises are top priorities, so it’s great to know we met your expectations.
We appreciate your trust in us and are so glad you had a positive experience. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!
We appreciate your trust in us and are so glad you had a positive experience. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us!
Mar. 5th, 2025
Verified Customer
Review Source
Aqueel Cibolo, TX
It was a good experience, and it was a fastest experience. The guys answered my questions. I haven't had any issues with it. I get an email when there's the outage or something goes wrong, and also get email when it comes back up or when the issue has been resolved.
3 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! 😊 We're happy to hear that everything went smoothly and that our team was able to answer all your questions. It's great to know you're receiving real-time updates and haven’t had any issues. We appreciate your support and are always here if you need anything!
Mar. 6th, 2025
Verified Customer
Review Source
Dani Stone Mesa, AZ
James S was my rep and he warmly walked me through every step. Even after the solar was installed and paid for, he was only a phone call away to walk me through my situation. I didn't even know something wasn't working and they showed up to fix an issue. I can't recommend TriSmart enough.
4 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! 😊 We're so glad to hear that James S. provided exceptional support and guided you every step of the way. Our team is always here to ensure everything runs smoothly, even after installation. We truly appreciate your recommendation and are happy to have you as part of the TriSMART family!
Mar. 6th, 2025
Verified Customer
Review Source
Anonymous Alamo, TX
The installation process went quickly. I had a little trouble at the beginning with the product but then everything started working good. I would recommend it to others to use as well to save on their electric bill. Value for your money is good.
4 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! We’re glad to hear the installation process went smoothly and that everything is working well now. We truly appreciate your recommendation, and we're happy to know you're seeing value in your solar system. If you have any further questions or need assistance, please don’t hesitate to reach out!
Mar. 11th, 2025
Verified Customer
Review Source
Mark San Benito, TX
The salesman was upfront and honest and explained things to me. I had a small issue with my system early on and they came out very quickly to fix it. Installation went very smooth and they took care of the permitting process. They were here when they said they were going to be here. I haven't had any issues with the product.
4 years ago
Reply from TriSMART Solar
Thank you for your review! We're happy to hear that our team provided clear and honest communication throughout the process and that your installation went smoothly. Customer satisfaction is our top priority, so we’re glad we could quickly resolve the issue you experienced early on.
We appreciate your trust in TriSMART Solar and are glad to hear your system is working well. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!
We appreciate your trust in TriSMART Solar and are glad to hear your system is working well. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your solar savings!
Mar. 11th, 2025
Verified Customer
Review Source
Amani Houston, TX
I like the price. The installation process was smooth and considering the number of panels we had put on it was a positive experience. We've had no problems with the product. One time the power was out and my wifi messed up and the service tech came out and reset it and other than that there have been no major issues.
4 years ago
Reply from TriSMART Solar
Thank you for your thoughtful feedback! We're thrilled to hear that you're happy with the price and that the installation process went smoothly. It's great to know that the system has been working well for you overall. We’re also glad our service tech was able to assist promptly when needed. If you ever have any questions or need further support, please don't hesitate to reach out. We appreciate your business and recommendation!
Mar. 11th, 2025
Verified Customer
Review Source
Joe Del Rio, TX
Looks like it it's great quality based off of how it's working and how it looks. Every time I've called they were ready to respond, they're really helpful. The installers were very knowledgeable in what they were doing. They're real friendly they were able to answer any questions we had. Everything was great. I had no problems whatsoever.
4 years ago
Reply from TriSMART Solar
Thank you for your wonderful feedback! We’re thrilled to hear that you're happy with the quality of the system and the service you received. It’s great to know our team was responsive, helpful, and able to address all your questions. We truly appreciate your trust in us and are happy to hear that everything has gone smoothly for you!
Mar. 11th, 2025
Verified Customer
Review Source
R and C Albuquerque, NM
For the most part everything went well except for a couple of delays due to product availability. The installation crew was great and they were open and honest,non intrusive. They have always been quick to respond if we had any questions or issues.
4 years ago
Reply from TriSMART Solar
Thank you for your honest feedback! We appreciate your patience with the delays and are glad to hear that our installation crew provided a great experience. Our team is always here to assist you, and we’re grateful for the opportunity to serve you. Enjoy your solar savings!
Mar. 12th, 2025
Verified Customer
Review Source
Ricardo
They answered all my questions. The equipment has been working. I will really recommend them to several people. Installation actually went smoothly. It was efficient. I wish it could generate more power so I don't need electricity.
4 years ago
Reply from TriSMART Solar
Thank you for your feedback! We're glad to hear that our team answered all your questions and that your installation went smoothly. Maximizing solar energy is always our goal, and we’d be happy to discuss any options to improve your system’s efficiency. We truly appreciate your recommendation and are here to help whenever you need us!
Mar. 12th, 2025
Verified Customer
Review Source
Jessie
They helped me out, they put me up in a hotel while my home was being worked on and they were very transparent with me as to what was going to happen. I was satisfied with their customer service. I'm happy with the equipment, it is generating a lot of energy for me.
4 years ago
Reply from TriSMART Solar
Thank you for sharing your experience! We're glad we could assist you and provide a smooth process while your home was being worked on. Transparency and customer satisfaction are our top priorities, and we're happy to hear that your system is generating plenty of energy. If you ever need anything, we're here to help
Mar. 12th, 2025
Verified Customer
Review Source
Elizabeth
We have had no issues with trying to sponsor a lesson. They are very trustworthy. The representative I talked to was very knowledgeable. Installation process went great. I would definitely recommend my trismart service to others.
4 years ago
Reply from TriSMART Solar
Thank you for your kind words! We're so glad to hear that your experience with us has been smooth and that our team was able to assist you effectively. We truly appreciate your trust in us and are thrilled that you would recommend our services to others.
Mar. 12th, 2025
